Ordering Replacement Parts - Motorola CDR500 Programming Manual

Foreword

Ordering Replacement Parts

Table 2. Service After 30 Days (Cont'd.)
Major Component*
RLN4684_ (RAIDER)
RLN4685_ (MARAUDER)
* Obtain authorization from the applicable repair location
before returning the component
We do not generally recommend that you make repairs
to the piece part level on the CDR500 and CDR700
repeater components. However, we recommend that
you keep spare station components (or a complete sta-
tion) available at all times, so that once you have iden-
tified a defective component you can immediately
replace it, getting the repeater back in service within a
few minutes. If the transceiver should fail in the trans-
mit or receive role, you can use a transceiver from your
normal inventory.
Ordering Replacement Parts
You can order additional components and some piece
parts directly through your Motorola price pages.
When ordering replacement parts, include the com-
plete identification number for all chassis, kits, and
components. If you do not know a part number,
include with your order the number of the chassis or
kit which contains the part, and a detailed description
of the desired component. If a Motorola part number is
identified on a parts list, you should be able to order
the part through Motorola Accessory and Aftermarket
Division. If only a generic part is listed, the part is not
normally available through Motorola. If no parts list is
shown, generally, no user serviceable parts are avail-
able for the kit.
Customer Resources Technical Support &
30-Day Warranty
8000 W. Sunrise Blvd.
Plantation, FL 33322 USA
1-800-927-2744 (U.S. & Canada)
Motorola Radio Support Center
If your country does not have a depot, please contact
your Business Development Manager, Distributor, or
contact Motorola Technical support at:
LATECH1@email.mot.com
United States & Canada:
Attention: Warranty Return
3760 South Central Avenue
Rockford, IL 61102 USA
1-800-227-6772 (U.S. & Canada)
Motorola Do Brasil:
Service Center, Doca 26
Rodovia SP 340 Km 128,7 s/n
Bairro Tanquinho
Jaguariúna - São Paulo
13820-000 - Brazil
55-19-1847-8333
55-19-3847-8144 or 55-19-3847-6050 (FAX)
Motorola De Puerto Rico:
Ave. Chardon
viii
Edificio Telemundo 2
Hato Rey, P.R. 00917
Repair
787-641-4100
Location
787-641-4085 (FAX)
Trident
Trident
Motorola De México, S.A.:
Blvd. Manuel Avila Camacho #32 Primer Piso
Col. Lomas de Chapultepec CP 11000
México D.F., México
5-387-0500
5-387-0558 (FAX)
Motorola De Columbia:
Diagonal 127 A Nº 17-64
Santa Fe de Bogotá
D.C. - Colombia
571-520-0510
571-216-2429
Major Component Repair
Motorola Radio Support Center
3760 South Central Avenue
Rockford, IL 61102 USA
Instrument Associates Major Component Repair
(for i20R)
GAI-Tronics
400 E. Wyomissing Ave.
Mohnton, PA 19540
1-800-442-4782
Zetron Major Component Repair
(for ZR310, ZR340, Model 42, and Model 49)
Zetron Inc.
12034 134th Court N.E.
Redmond, WA 98052 USA
1-425-820-6363
SmarTrunk Component Repair
(for ST-853M)
SmarTrunk Systems, Inc.
28301 Industrial Blvd., Suite K&L
Hayward, CA 94545 USA
1-510-887-1950
Trident Component Repair
(for RAIDER and MARAUDER)
Trident Micro Systems
Two Trident Drive
Arden, NC 28704 USA
1-800-798-7881
Star Werks Component Repair
(for HPN9005 and HKPN4001 power supply)
Star Werks Inc.
1237 Capitol Drive
Addison, IL 60101 USA
1-630-628-0880
DuraComm Major Component Repair
(for HPN9033 and HKPN4000 power supply)
DuraComm Corporation
2119 Atlantic Ave.
North Kansas City, MO 64116
1-816-472-5544
6864110R66-O
CDR500 & CDR700 Repeater Service Manual
March, 2001