Troubleshooting - Sony KV-BT21 Operating Instructions Manual

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Troubleshooting

If you find any problem while viewing your TV, please check the following
guide. If any problem persists, contact your Sony dealer.
Troubleshooting guide
Symptom
Snowy picture • The connection is loose
or the cable is
damaged.
• The antenna setup is
inappropriate.
Noisy sound
• Channel presetting is
inappropriate or
incomplete.
• Signal transmission is
low.
Distorted picture
• Broadcast signals are
too strong.
Noisy sound
• The power cord,
No picture
antenna or VCR is not
connected.
• The TV is not turned
on.
No sound
• The volume level is too
Good picture
low.
• The sound is muted.
No sound
Possible cause
• Check the antenna cable and connection
• Check the antenna setup.
• Preset the channel again.
• Try using a booster.
• Turn off or disconnect the booster if it is in
• Check the power cord, antenna and VCR
• Press
• Press ! (main power) on the TV to turn
• Press VOL + to increase the volume level.
• Press MUTING to cancel the muting.
Solutions
on the TV, VCR and at the wall.
Contact a Sony dealer for advice.
use.
connections.
.
POWER
off the TV for about five seconds, then
turn it on again.
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Additional Information
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