Warranty - Mitsubishi Electric NZ2EHG-T8N User Manual

WARRANTY

Please confirm the following product warranty details before using this product.
1. Gratis Warranty Term and Gratis Warranty Range
If any faults or defects (hereinafter "Failure") found to be the responsibility of Mitsubishi occurs
during use of the product within the gratis warranty term, the product shall be repaired at no cost via
the sales representative or Mitsubishi Service Company.
However, if repairs are required onsite at domestic or overseas location, expenses to send an engineer
will be solely at the customer's discretion. Mitsubishi shall not be held responsible for any re-
commissioning, maintenance, or testing on-site that involves replacement of the failed module.
[Gratis Warranty Term]
The gratis warranty term of the product shall be for one year after the date of purchase or delivery to
a designated place.
Note that after manufacture and shipment from Mitsubishi, the maximum distribution period shall be
six (6) months, and the longest gratis warranty term after manufacturing shall be eighteen (18)
months. The gratis warranty term of repair parts shall not exceed the gratis warranty term before
repairs.
[Gratis Warranty Range]
(1) The range shall be limited to normal use within the usage state, usage methods and usage
environment, etc., which follow the conditions and precautions, etc., given in the instruction
manual, user's manual and caution labels on the product.
(2) Even within the gratis warranty term, repairs shall be charged for in the following cases.
1. Failure occurring from inappropriate storage or handling, carelessness or negligence by the
user. Failure caused by the user's hardware or software design.
2. Failure caused by unapproved modifications, etc., to the product by the user.
3. When the Mitsubishi product is assembled into a user's device, Failure that could have been
avoided if functions or structures, judged as necessary in the legal safety measures the user's
device is subject to or as necessary by industry standards, had been provided.
4. Failure that could have been avoided if consumable parts (battery, backlight, fuse, etc.)
designated in the instruction manual had been correctly serviced or replaced.
5. Failure caused by external irresistible forces such as fires or abnormal voltages, and Failure
caused by force majeure such as earthquakes, lightning, wind and water damage.
6. Failure caused by reasons unpredictable by scientific technology standards at time of shipment
from Mitsubishi.
7. Any other failure found not to be the responsibility of Mitsubishi or that admitted not to be so
by the user.
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