Service & Support; A.1 Service & Support - Siemens SIMATIC Ident Operating Manual

Appendix A
A.1 Service & Support
Contacts
If you have any further questions on the use of our products, please contact one of our
representatives at your local Siemens office.
The addresses are found on the following pages:
● On the Contact partner (www.siemens.com/automation/partner)
● In Catalog CA 01
● In Catalog ID 10 specifically for industrial communication / industrial identification systems
Technical Support
You can access technical support for all IA/DT projects via the following:
● Phone: + 49 (0) 911 895 7222
● Fax: + 49 (0) 911 895 7223
● E-mail (mailto:support.automation@siemens.com)
● Internet: Online support request form: (www.siemens.com/automation/support-request)
Service & support for industrial automation and drive technologies
You can find various services on the Support homepage
(www.siemens.com/automation/service&support) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
RFID homepage
For general information about our identification systems, visit RFID homepage
(http://www.siemens.com/ident/rfid).
SIMATIC RF-DIAG
Operating Manual, 09/2012, C79000-G8976-C292-01
function in "Product Support".
under "Our service offer".
A
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