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Troubleshooting
The power does not turn on.
• Make sure that the AC
Adaptor is a genuine Sony
AC-UUD12/AC-UUE12.
The power turns off suddenly.
• Make sure that the AC
Adaptor is a genuine Sony
AC-UUD12/AC-UUE12.
The connected camera does
not appear on the web
browser.
• Make sure that the camera is
turned on.
• Make sure that
[USB Connection] is set to
[PC Remote] on the camera
(page 8).
• Check the MASTER/CLIENT
switch on the product
(page 9).
• Make sure that the camera
software is the latest version.
For details, refer to the support
page for the camera.
• Depending on the network
settings of the computer, the
computer may not be able
to connect to the product.
Deactivate any automatic
configuration scripts or proxy
server settings in the network
settings of the computer.
The camera turns off.
• On the camera, set
MENU
[Auto Pwr OFF Temp.] to [High].
This may extend the recording
time.
The power lamp blinks.
• Check whether the
MASTER/CLIENT switch is set
properly (page 9).
Note
• The product may get warm with
use. This is normal.
(Setup)
GB
13
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