Configure; Faq; No Phone - Acer Z320 Service Manual

9.1 Configure

Download mode needs to choose empty area, port configuration is the same as 6.2, path selection software.

10. FAQ

(1) No Phone

Device Manager has a port, but the tool still shows No Phone, because there may be other tools occupy Diag
port. Investigation as follows:
Step 1: Please see if there is open to other PC side tools such as QPST and other tools on the computer. Yes
please turn off.
Step 2: See the end of the process there is no tool out of the high-pass process, such as QPSTServer.exe or
emmcdownload.exe Qualcomm and other similar tools process. Yes please exit out these processes.
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