Hitachi HT-4139-28 Troubleshooting Manual page 10

No. Item
2 Download log information file
The TWAIN driver acquires the dump information.
Examining errors requires the following files.
The following OCR32 is the OCR system setup directory.
C:¥OCR32¥ETC32 directory
AUXLOG.OCR
ImageProcess.DMP
OCRICL_IMGDMP.BMP
OCRPSW32.trc
Ocrz2.dmp
OCR1.DMP
OCR1.CSV
OCR2.DMP
OCR2.CSV
OCR3.DMP
OCR3.CSV
RxTwainDs***.Log (The *** part is numeral.)
OCR32¥RXTWAIN directory
All files
The dump information does not collect the personal information.
In some cases, image files will be required for analysis.
Contents
Download log information file of the TWAIN
driver.
Troubleshooting
1-7