Table of Contents
1
1.1
Incoming Call Features..................................................................................................16
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) .......................................................................................................................................... 19
1.1.1.3
1.1.1.4
1.1.1.5
1.1.1.6
Intercept Routing ............................................................................................................................................. 29
1.1.1.7
1.1.2
Internal Call Features.......................................................................................................35
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................ 37
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................ 40
1.1.3.3
Call Waiting ..................................................................................................................................................... 42
1.2
1.2.1
Idle Extension Hunting .....................................................................................................44
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution .................................................................................................................................... 50
1.2.2.3
1.2.2.4
Queuing Feature.............................................................................................................................................. 56
1.2.2.5
VIP Call............................................................................................................................................................ 59
1.2.2.6
Overflow Feature ............................................................................................................................................. 60
1.2.2.7
Log-in/Log-out ................................................................................................................................................. 63
1.2.2.8
Supervisory Feature ........................................................................................................................................ 66
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD) .................................................................................................................................... 69
1.3.1.3
Do Not Disturb (DND)...................................................................................................................................... 73
1.3.1.4
1.4
Answering Features.......................................................................................................78
1.4.1
Answering Features .........................................................................................................78
1.4.1.1
Answering Features-SUMMARY ................................................................................................................... 78
1.4.1.2
Line Preference-Incoming ............................................................................................................................. 79
1.4.1.3
Call Pickup....................................................................................................................................................... 80
1.4.1.4
Hands-free Answerback .................................................................................................................................. 82
1.5
Making Call Features .....................................................................................................84
1.5.1
Predialling ........................................................................................................................84
1.5.2
1.5.3
Intercom Call ....................................................................................................................86
1.5.4
Trunk Call Features .......................................................................................................... 88
1.5.4.1
Trunk Call Features-SUMMARY.................................................................................................................... 88
1.5.4.2
Emergency Call ............................................................................................................................................... 89
1.5.4.3
Account Code Entry ........................................................................................................................................ 90
1.5.4.4
Dial Type Selection .......................................................................................................................................... 92
1.5.4.5
Reverse Circuit ................................................................................................................................................ 93
1.5.4.6
Pause Insertion................................................................................................................................................ 94
1.5.4.7
1.5.4.8
Special Carrier Access Code .......................................................................................................................... 97
10
Feature Guide