Appendix 5: Service Messages - GE CS5500 Programming Manual

8.5

Appendix 5: Service messages

The keypad displays service messages as a result of manual and automatic tests. Table
19 lists each message and outlines the action you should take to resolve the problem.
Message Definition
Control There has been interference with the
Box Tamper control panel casing.
Control The control panel tried to send a message
Fail to Comm. to the central station but failed.
Control The control panel has had a total loss of
Loss of Time power and the clock must be reset.
Control The standby battery for the control panel
Low Battery is low.
Control The control panel has detected an
Over-Current excessive amount of current being drawn
from one of the outputs and has disabled
the output as a means of protection.
Control The phone line connected to the control
Phone Trouble
panel is not working properly.
Control The mains power supply to the control
Power Trouble panel is missing.
Control The connection to the control panel's
Siren Trouble siren is broken.
Expansion A reporting module tried to send a
Aux. Comm. Fail message to the central station but failed.
Expansion There has been interference with the
Box Tamper casing of an expansion module.
Expansion The standby battery in an expansion
Low Battery module is low.
Action
Ensure that the casing is mounted correctly
on a flat surface and is not damaged. If there
is no damage, close the casing securely.
Ensure that the phone line is connected
properly. Use a test phone to check that the
phone service is available. Ensure that the
central station phone number, account and
protocol options are correct.
Reset the system clock and date.
The battery may need replacing. This may
be a temporary condition caused by a long
power failure.
Check the system for wiring faults.
An overcurrent message can be reset only
by triggering the siren correctly, for example,
by generating a tamper on a zone that
activates the sirens. This is a security
feature to ensure that the overcurrent
message has disappeared and the sirens
can work properly again.
Ensure that the phone line is connected
properly. Use a test phone to check proper
service.
Reconnect the power supply and ensure it is
working properly.
Repair the open circuit.
Ensure that the phone line is connected
properly. Use a test phone to check that the
phone service is available. Ensure that the
central station phone number, account and
protocol options are correct. Check that the
module is connected and working.
Ensure that the casing is not damaged and
is mounted correctly on a flat surface. If
there is no damage, close the casing
securely.
The battery may need replacing. This may
be a temporary condition caused by a long
power failure.