Troubleshooting; Problems And Possible Solutions - Motorola SURFboard SB4200 User Manual

High-speed access to the internet

Hide thumbs Also See for SURFboard SB4200:

Table of Contents

Introduction

Before You Begin

Troubleshooting

This information helps you solve a problem quickly. Before calling your service provider, try pressing the reset button on the rear panel. Resetting

the SB4200 may take 5 to 30 minutes. Your service provider may need to know the status of the front-panel lights.

Problem

Green POWER light is off

Home

Installation

Possible Solutions

Check that the power cord is properly plugged into the wall outlet and the rear panel

of the SB4200.

Check that the electrical outlet is working.

If the Standby LED is on, the cable modem is in Standby mode. Press the Standby

button to reconnect Internet service.

Press the Reset button.

Call your service provider.

Exit

Configuration

Troubleshooting

Legal

Table of Contents

Show Quick Links

Table of Contents