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Chapter 16 – t:slim Pump Alarms
16.10 Reset Alarm
What will I see on the Screen?
PUMP HAS BEEN RESET
All active deliveries have been
stopped and your IOB and Max
Hourly Bolus have been reset.
Please contact Customer Service
at 1-877-801-6901.
CLOSE
156
What does it mean?
Your t:slim Pump detected that one if its micro-processors experienced a reset and all
deliveries have been stopped.
How will the system notify me?
3 sequences of 3 notes or 3 vibrations depending on the volume/vibrate setting
selected in Pump Volume.
Will the system re-notify me?
Yes. The system will re-notify you every 3 minutes until you tap CLOSE.
How should I respond?
Tap CLOSE. Contact Tandem Diabetes Care Customer Technical Support
at 1-877-801-6901.
Customer Technical Support: 1-877-801-6901
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