Recover From A Program That Is Not Responding; Restart A Computer That Is Not Responding - Dell Inspiron 3800 Reference And Troubleshooting Manual

support.dell.com
9. Replace the memory modules.
10. Replace the memory module cover.
11. Replace the hard-disk drive.
12. Ensure that the PC Cards are properly seated in the PC Card connectors.
13. Replace the batteries.
14. Connect the peripherals to the computer.
15. Connect the computer and peripherals to the electrical outlet.
NOTE: Do not dock the computer at this time.
16. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
17 . Ensure that the diskette drive does not contain a diskette.
18. Turn on the computer.
The Dell Diagnostics loads automatically.
19. Select Fully Test All Devices.
See "Running the Dell Diagnostics," found earlier in this chapter, for more
information.
If the computer does not operate properly, make a copy of the Diagnostics Checklist
(see Figure 5-1) and fill it out. Then call Dell for technical assistance. For instructions,
see Chapter 5, "Getting Help."

Recover From a Program That Is Not Responding

1. Press <Ctrl><Alt><Delete>.
The Close Program window appears.
2. Click the program that no longer responds.
3. Click End Task.

Restart a Computer That Is Not Responding

1. Press and hold the power button until the computer turns off.
2. To turn on the computer, press the power button.
ScanDisk, a program that checks for and repairs errors on the hard-disk drive,
may run during the boot process. Windows loads and runs after the scan is
completed.
Troubleshooting 3-11