Manage Your Jetpack and Settings........17 NETGEAR AirCard App for Smartphones and Tablets..... . 18 Chapter 2 Use Your Jetpack Using Your Jetpack for the First Time.
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Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Chapter 3 Customize the Wi-Fi Settings Select a Wi-Fi Profile ..........29 Select a Wi-Fi Profile From the Jetpack Display.
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Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Block Connected Devices From the Jetpack Display ....53 Block Connected Devices From the Jetpack Admin Website ... . . 54 View Blocked Devices From the Jetpack Display .
Get Started The Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L delivers speed and performance for up to 15 Wi-Fi-capable devices, like your smartphone, tablet, or printer, almost anywhere you go. This chapter covers the following topics: • Package Contents •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Operation Status Operations Actions Power On To turn ON, press and hold the Power button for 2 seconds. Power Off. To turn OFF, press and hold the Power button for 3 seconds.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Jetpack Display Display Indicators STATUS ICONS Network Signal Strength Indicator. Network Technology Indicator displays when you are connected to the 4G LTE network. Activity Indicator appears when data is being transferred between the Verizon network and your Jetpack.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L CAROUSEL ICONS Messages. View/delete system messages. About Jetpack. Displays device details/Internet status. Help. Displays help, tips and advanced features. SIM ICONS No SIM. The Jetpack does not detect a SIM card. SIM Locked. You must enter a PIN to unlock the SIM and use the Jetpack.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Install the Battery Before you use your Jetpack, be sure to charge the battery for at least three hours to ensure a full initial charge. When the battery needs recharging, follow the instructions in...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Charge the Battery You can charge the battery from a wall socket or from the USB port on your computer. Charging using the wall charger is faster than charging using a USB port on a computer.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L The Battery icon on the Jetpack display indicates the percentage of remaining battery charge. When the battery is fully charged, a notification tells you that the battery is fully charged and to remove from power.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Access the SIM Card Your Jetpack comes with a preinstalled SIM card. To access the SIM card: If the back cover is attached to the Jetpack, remove the back cover by lifting at the notch on either corner of the Jetpack.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Power the Jetpack On and Off Power On Press the Power button until the Jetpack display lights up. After the initial startup screens display, the Home screen and menu options are available.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L In this example, the Wi-Fi Name/Password screen opens. The center and right Navigation/Select buttons correspond to the onscreen Exit and Next selections. To select Next, tap the Navigation/Select button on the right.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L NETGEAR AirCard App for Smartphones and Tablets Download the complimentary mobile app from www.netgear.com/AirCardApps or from the other sources listed here. Use this app to view your Jetpack’s settings, connection status, and data usage information from your smartphone or tablet.
Use Your Jetpack This chapter explains how to connect to your Jetpack using Wi-Fi or a tethered USB connection and how to manage Jetpack basics from the Jetpack display and the Jetpack Admin website. The chapter covers the following topics: •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Using Your Jetpack for the First Time The first time you use your Jetpack, do the following: Charge the battery. For information about how to charge the battery, see Charge the Battery on page 13.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Connect Using WPS You can add a WPS-enabled computer or device to your Wi-Fi network without a Wi-Fi password. To connect to the Jetpack Wi-Fi network using the device’s WPS button: Verify the Jetpack is powered on.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Note: The first time that you tether your Jetpack, drivers are loaded onto your computer to support it. If you use a USB connection for data transfer (and not just for charging your device) on a computer using Windows XP, you must install the device drivers.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L a. Verify the Jetpack is powered on. b. On the Jetpack display, open the Jetpack Admin website option in the Help menu to view the Admin password. Note: The default Admin password is the same as the default Wi-Fi password.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Monitor Data Usage You can monitor data usage using the Jetpack display or the Jetpack Admin website. Monitor Data Usage on the Jetpack Display To view estimated data usage on the Jetpack display: Verify the Jetpack is powered on.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L For more information, select Data Usage from the menu. Manage Alerts Your Jetpack displays alerts about situations that require your attention. The alerts suggest the actions you must take to resolve them.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L View Alerts on the Jetpack Admin Website To view alerts on the Jetpack Admin website: Active alerts display at the top of the page. Follow the instructions in each alert to address the conditions that caused it to display.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Manage Messages From the Jetpack Admin Website To manage messages from the Jetpack Admin website: From the My Jetpack Home page, select Messages. Change the Password for the Jetpack Admin Website You can change the password for the Jetpack Admin website.
Customize the Wi-Fi Settings The Jetpack comes with Wi-Fi network profiles for the 2.4 GHz and 5 GHz bands and for a guest network. The guest network is turned off by default, so if you want to use it, you must turn it on. You can customize the Jetpack Wi-Fi settings to suit your preferences.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Select a Wi-Fi Profile Your Jetpack comes with Wi-Fi profiles for the 2 GHz, 5 GHz main, dual-band, and guest networks, and a profile that turns off Wi-Fi. The Jetpack broadcasts the Wi-Fi profile that you select.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Show or Hide the Wi-Fi Settings By default, the Wi-Fi network name and password can be viewed on the Jetpack display in case you forget what they are. For added security, you can hide this information.
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Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To change the Wi-Fi settings: From the Jetpack Admin website home page, select Jetpack Settings > Wi-Fi. To select a different profile, click a Wi-Fi profile button and click the Save button to confirm.
The following settings are available: • None. Anyone can access your Wi-Fi network without a password and you are responsible for charges incurred. NETGEAR recommends that you do not select this option. • WPA2 Personal AES. Strong security that is supported by newer Wi-Fi devices (default).
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Expand the Network Settings section. Select a Wi-Fi channel from the Wi-Fi Channel menu. Best practice is to set the channel to Auto. The Jetpack chooses the channel that provides the least interference.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To select a different profile, click a Wi-Fi profile button and click the Save button to confirm. Selecting a different Wi-Fi profile will disconnect all current Wi-Fi connections. Expand the Wi-Fi Options section.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Turn On the Guest Network To turn on the guest Wi-Fi network using the Jetpack Admin website: From the Jetpack Admin website home page, select Jetpack Settings > Wi-Fi. Click the Guest Wi-Fi button.
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Encryption menu. • None. Anyone can access your Wi-Fi network without a password and you are responsible for charges incurred. NETGEAR recommends that you do not select this option. • WPA2 Personal AES. Strong security that is supported by newer Wi-Fi devices (default).
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Set the Maximum Number of Connected Devices You can connect up to 15 Wi-Fi devices to the Jetpack. These connections are shared between the Jetpack’s main and guest Wi-Fi networks. To set the number of devices that can connect to the Jetpack’s Wi-Fi networks: From the Jetpack Admin website home page, select Jetpack Settings >...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Turn Off Wi-Fi You can turn off Wi-Fi so that the Jetpack does not broadcast a Wi-Fi signal. When Wi-Fi is turned off, to connect to the Jetpack you must use the USB cable.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Turn Wi-Fi On or Off When the Jetpack Is Tethered If a device is tethered to the Jetpack through a USB connection, you can turn the Jetpack’s Wi-Fi signal off so that other devices cannot connect to the Jetpack Wi-Fi network. If you allow the Wi-Fi signal to stay on, all devices, including the tethered device, can connect to the Jetpack Wi-Fi network and access the Internet.
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Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To enable or disable Wi-Fi Multimedia: From the Jetpack Admin website home page, select Jetpack Settings > Wi-Fi. Click a Wi-Fi profile button to select it. Expand the Wi-Fi Options section.
Manage Your Jetpack This chapter explains how to manage your Jetpack. The chapter covers the following topics: • Update the Jetpack Software • Back Up and Restore Jetpack Settings • Reset the Jetpack to Factory Default Settings • Extend Battery Life •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Update the Jetpack Software The Jetpack checks automatically for new software and updates once a week. If an update becomes available, the Jetpack displays an alert. You can follow the instructions in the alert to update the software or you can manually check for software updates and update the software manually.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Click the Upload button. Your Jetpack updates the software and reboots. Back Up and Restore Jetpack Settings You can back up and restore your Jetpack’s settings. Backing up and restoring is useful if you use more than one Jetpack and you want the same settings on all of your Jetpacks.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To restore your Jetpack’s settings: From the Jetpack Admin website home page, select Jetpack Settings > Jetpack > Backup & Restore. Click the Browse button. Navigate to the location where the export.cfg file is stored.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Reset the Jetpack to Factory Settings From the Jetpack Display To reset the Jetpack to its factory settings using the Jetpack display: Verify the Jetpack is powered on. Open the Settings menu and select Factory Reset.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Extend Battery Life By default, the Jetpack is configured to optimize battery life. You can extend the battery life in several ways: • When you’re not using your Jetpack, turn it off.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Open the Settings menu and select Screen. Adjust the settings. Your settings are saved. Adjust the Screen Settings From the Jetpack Admin Website To adjust the brightness of the Jetpack display: From the Jetpack Admin website home page, select Jetpack Settings >...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Your settings are saved. Set the Jetpack’s Wi-Fi Sleep Settings To set the Jetpack’s Wi-Fi sleep settings using the Jetpack display: Verify the Jetpack is powered on. Open the Settings screen and select Sleep.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Turn Airplane Mode On or Off From the Jetpack Admin Website To specify airplane mode using the Jetpack Admin website: From the Jetpack Admin website home page, select Jetpack Settings > Jetpack >...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Read the agreement, select the I Agree check box, and click the Yes, proceed button. GPS Over Wi-Fi is enabled. Specify Universal Charging Settings The universal charging cable allows you to use your Jetpack to charge small, portable USB devices such as smartphones, to keep you powered and connected longer.
Control Internet Access You can customize your Jetpack settings to control which devices can connect to the Jetpack using Wi-Fi and the local area network (LAN). You can also specify custom rules about how Internet traffic is managed using port forwarding and port filtering. This chapter covers the following topics: •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L View Connected Devices You can view a list of devices that are connected to your Jetpack Wi-Fi network on the Jetpack Admin website. You can also block undesired devices that are already connected to the Jetpack Wi-Fi network from connecting later.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Manage Blocked Devices You can block devices using the Connected Devices page or by setting up MAC address filtering. See Block Connected Devices From the Jetpack Display on page 53. If the undesired device is not connected and you know the MAC address, you can manually add it to the black list.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Block Connected Devices From the Jetpack Admin Website To block a connected device: From the Jetpack Admin website home page, select Connected Devices. A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L View Blocked Devices From the Jetpack Admin Website To view blocked devices: From the Jetpack Admin website home page, select Connected Devices > Blocked Devices. Unblock Devices From the Jetpack Display ...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Unblock Devices From the Jetpack Admin Website To unblock a device: From the Jetpack Admin website home page, select Connected Devices > Blocked Devices. Select the device. Click the Unblock Device button.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L From the MAC Filter Mode menu, select None. Click the Save button. Your settings are saved. Use MAC Filtering to Block Devices You block (black list) certain devices from accessing the network by adding their MAC addresses to a black list.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To use MAC filtering to allow specific devices: From the Jetpack Admin website home page, select Jetpack Settings > Advanced > MAC Filter. From the MAC Filter Mode menu, select White List (Allow only devices in list).
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Enter the IP address. Click the Save button. Your settings are saved. Enable or Disable VPN Pass-Through You can set up a virtual private network (VPN) to connect to a corporate network. To connect to a corporate network using VPN, you must first enable VPN connections (pass-through).
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Select the Port Forwarding button. In the Application Name field, enter a name describing the application using the port. For example, enter RandomEmailApp. In the IP field, enter the IP address of the server being accessed.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L From the Jetpack Admin website home page, select Jetpack Settings > Advanced > Port Forwarding. Select the Port Forwarding button. Click the X button next to the entry. The port forwarding entry is removed.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To add an application to the port filtering white list: From the Jetpack Admin website home page, select Jetpack Settings > Advanced > Port Filtering. Select White List from the Port Filtering menu.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L The port filtering entry is added to the list. Click the Save button. Your settings are saved. Remove a Port Filtering Entry If port filtering is currently enabled and some ports are already in the list (black list or white list), you can remove any of those rows.
Advanced Settings This chapter provides information about how to configure advanced settings on your Jetpack. The chapter covers the following topics: • View or Change the Jetpack’s IP Address and Subnet Mask • Configure DHCP • Set the DNS Mode •...
The Jetpack’s netmask displays in the Subnet Mask field. CAUTION: To avoid creating potential conflicts in the LAN, NETGEAR recommends that you do not change the IP address and subnet mask settings unless you are technically skilled and familiar with LAN best practices.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Configure DHCP Dynamic Host Control Protocol (DHCP) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that’s on your network.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Set the DNS Mode The DNS mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. To set the DNS mode: From the Jetpack Admin website home page, select Jetpack Settings > Advanced >...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Open the Settings screen and select Network Technology. Select the network technology that you use for your account. The Jetpack connects with the new setting. Set the Network Mode From the Jetpack Admin Website ...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To view details about your Jetpack on the Jetpack display: Verify the Jetpack is powered on. Open the About screen View Details About Your Jetpack on the Admin Website You can view information about your Jetpack’s model, hardware, and software.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Display Diagnostic Information The diagnostic page contains information that can be used by the technical support teams for troubleshooting purposes. To display diagnostic information on the Admin website: From the Jetpack Admin website home page, select About Jetpack > Diagnostics.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L To view Jetpack support on the Admin website: From the Jetpack Admin website home page, select About Jetpack > Jetpack Support. Turn On a SIM PIN Lock The Jetpack’s SIM security is disabled. You can turn on a PIN lock and enter a PIN.
Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your Jetpack. The chapter includes the following sections: • Questions About Connecting Devices and Internet Access • Questions About the Jetpack Battery • Questions About Improving Wi-Fi Performance •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Questions About Connecting Devices and Internet Access Review this section for answers to questions about connecting and disconnecting devices and accessing the Internet. What do I do if I can’t connect a device to the Jetpack? If you are experiencing problems connecting to the Jetpack, try the following suggestions: •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Why does the No Signal icon display? If the No Signal icon displays on either the LCD or the Jetpack Admin website, the Jetpack is in a zero coverage area and is not connected to the mobile broadband network. Make sure that you are in your network provider’s coverage area.
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Questions About Improving Wi-Fi Performance Review this section about improving the Jetpack’s Wi-Fi performance. Why is the Wi-Fi signal always low? If reception for your Jetpack is poor, try the following suggestions to improve your signal strength: •...
If the LTE network signal is low, consider using an external antenna like the MIMO Antenna or an AirCard Cradle from NETGEAR that has built-in high-gain antennas. What do I do if the Jetpack Wi-Fi network name doesn’t appear in the list of...
System Requirements and Specifications This appendix covers the following topics: • System Requirements • Radio Frequency and Electrical Specifications • Software Specifications • Environmental Specifications • Mechanical Specifications...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L System Requirements The following items are required for you to use your Jetpack: • One or more computers or Wi-Fi devices that support Wi-Fi (802.11ac/b/g/n). • The following web browsers are supported: Internet Explorer (version 8.0 or later)
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Radio Frequency and Electrical Specifications Item Description Approvals Battery Size: 4340 mAh Duration for initial charge (wall charger / PC USB cable): 3 hours Charge life: • Up to 24 hours of active time •...
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L Item Description OTASP (IS-683A, IS-683B, Supported IS-683C) OTAPA Supported PRL (Preferred Roaming List) Supported Authentication Supported Voice Not supported Single Position location Standalone TTY/accessibility Not supported Mobile IP Supported Network protocols (routing...
Tips and Safety Guidelines for Lithium-Ion Batteries Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). •...
Appropriate Batteries and Chargers • Use only approved batteries in the device. Only purchase products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, may sell incompatible or even counterfeit batteries and chargers.
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NETGEAR part number 202-11519-01 Quality One part number OM791VW...
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