NETGEAR AC1200 R6220 User Manual
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NETGEAR AC1200 R6220 User Manual

Ac1200 smart wifi router with external antennas
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AC1200 Smart WiFi Router with
External Antennas
Mode l R6220
Us e r Manual
November 2014
202-11443-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Rory
February 11, 2025

How many GHz is a AC 1200 smart Wi-Fi router model r6220?

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Mr. Anderson
February 12, 2025

The NETGEAR AC1200 R6220 Smart Wi-Fi Router operates on both the 2.4 GHz and 5 GHz frequency bands.

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Summary of Contents for NETGEAR AC1200 R6220

  • Page 1 AC1200 Smart WiFi Router with External Antennas Mode l R6220 Us e r Manual November 2014 202-11443-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

  • Page 3: Table Of Contents

    Change the Language ..........17 Access the Router with NETGEAR genie Apps......18 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard .
  • Page 4 AC1200 Smart WiFi Router with External Antennas Add a QoS Rule by Device ......... . 41 Edit a QoS Rule .
  • Page 5 Use the Scan Feature of a Multifunction USB Printer ..... 87 Change NETGEAR USB Control Center Settings ......88 Change the NETGEAR USB Control Center Language .
  • Page 6 AC1200 Smart WiFi Router with External Antennas Change the WiFi Mbps Settings ........119 Change the WiFi Password or Security Level .
  • Page 7 AC1200 Smart WiFi Router with External Antennas Cannot Log In to the Router......... . 149 Cannot Access the Internet .

  • Page 8: Chapter 1 Hardware Setup

    Gigabit Ethernet ports and USB port to connect local devices. This chapter contains the following sections: • Unpack Your Router • LEDs • Rear Panel • Position Your Router • Cable Your Router For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.

  • Page 9: Unpack Your Router

    AC1200 Smart WiFi Router with External Antennas Unpack Your Router Your package contains the following items. Router Power adapter Ethernet cable (varies by region) Figure 1. Package contents LEDs The status LEDs are located on the top of the router. Table 1.

  • Page 10: Rear Panel

    AC1200 Smart WiFi Router with External Antennas Table 1. LED descriptions (continued) Description USB port • Solid green. A USB device is connected and is ready. • Blinking. A USB device is plugged in and is trying to connect. • Off.

  • Page 11: Position Your Router

    AC1200 Smart WiFi Router with External Antennas Position Your Router The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

  • Page 12: Cable Your Router

    AC1200 Smart WiFi Router with External Antennas Cable Your Router The following image shows how to cable your router: Ethernet cable DSL or cable Router Modem Power adapter Ethernet cable Figure 3. Router cabling  To cable your router: Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

  • Page 13: Chapter 2 Connect To The Network And Access The Router

    This chapter contains the following sections: • Connect to the Network • Types of Logins • Use a Web Browser to Access the Router • Change the Language • Access the Router with NETGEAR genie Apps...

  • Page 14: Connect To The Network

    AC1200 Smart WiFi Router with External Antennas Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 15: Label

    Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network are using the settings described here.
  • Page 16 ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. ...

  • Page 17: Log In To The Router

    NETGEAR technical support. Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch a web browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

  • Page 18: Access The Router With Netgear Genie Apps

     To use the genie app to access the router: Visit the NETGEAR genie web page at www.NETGEAR.com/genie. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. Launch the genie app.

  • Page 19: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

  • Page 20: Use The Internet Setup Wizard

    The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app. Specify Your Internet Settings...

  • Page 21: Manually Set Up The Internet Connection

    AC1200 Smart WiFi Router with External Antennas Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login  To specify the Internet connection settings: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 22: Specify An Internet Connection That Uses A Login

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 13, Troubleshooting. Specify an Internet Connection That Uses a Login ...
  • Page 23 AC1200 Smart WiFi Router with External Antennas Select Internet. Scroll to view more settings For the Does your Internet connection require a login? setting, select the Yes radio button. The screen adjusts. In the Internet Service Provider list, select the encapsulation method: PPPoE, PPPoA, or L2TP.

  • Page 24: Specify Ipv6 Internet Connections

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 13, Troubleshooting. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.

  • Page 25: Requirements For Entering Ipv6 Addresses

    AC1200 Smart WiFi Router with External Antennas Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections: Use Auto Detect for an IPv6 Internet Connection on page 25 Use Auto Config for an IPv6 Internet Connection on page 27 Set Up an IPv6 6to4 Tunnel Internet Connection on page 28...
  • Page 26 AC1200 Smart WiFi Router with External Antennas In the Internet Connection Type list, select Auto Detect. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.

  • Page 27: Use Auto Config For An Ipv6 Internet Connection

    AC1200 Smart WiFi Router with External Antennas Use Auto Config for an IPv6 Internet Connection  To set up an IPv6 Internet connection through auto configuration: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 28: Set Up An Ipv6 6To4 Tunnel Internet Connection

    AC1200 Smart WiFi Router with External Antennas You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
  • Page 29 AC1200 Smart WiFi Router with External Antennas In the Internet Connection Type list, select 6to4 Tunnel. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 30: Set Up An Ipv6 Pass Through Internet Connection

    AC1200 Smart WiFi Router with External Antennas Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. ...
  • Page 31 AC1200 Smart WiFi Router with External Antennas In the Internet Connection Type list, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway.

  • Page 32: Set Up An Ipv6 Dhcp Internet Connection

    AC1200 Smart WiFi Router with External Antennas Set Up an IPv6 DHCP Internet Connection  To set up an IPv6 Internet connection with a DHCP server: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 33: Set Up An Ipv6 Pppoe Internet Connection

    AC1200 Smart WiFi Router with External Antennas You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
  • Page 34 AC1200 Smart WiFi Router with External Antennas In the Internet Connection Type list, select PPPoE. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.

  • Page 35: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 36 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
  • Page 37 AC1200 Smart WiFi Router with External Antennas Table 2. Common MTU sizes (continued) Application 1460 Usable by AOL if you do not send or receive large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. Typical value to connect to dial-up ISPs.

  • Page 38: Chapter 4 Optimize Performance

    Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 39: Optimize Internet Streaming With Qos

    Figure 5. QoS can assign high priority to streaming from the Internet NETGEAR recommends that you enable this feature only if you use streaming Internet. When QoS assigns a high priority to streaming video, it also assigns lower priority to the rest of your Internet traffic.

  • Page 40: Add Qos Rules By Service

    AC1200 Smart WiFi Router with External Antennas Select the Turn Internet Access QoS On check box. Select the Turn Bandwidth Control On check box. Specify the bandwidth settings. • If you know the bandwidth of your Internet connection, type it in the Uplink bandwidth Maximum field.

  • Page 41: Add A Qos Rule By Device

    AC1200 Smart WiFi Router with External Antennas The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Select the Turn Internet Access QoS On check box. Select the Add Rules QoS by Service radio button. The screen adjusts.
  • Page 42 AC1200 Smart WiFi Router with External Antennas Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays.

  • Page 43: Edit A Qos Rule

    AC1200 Smart WiFi Router with External Antennas Edit a QoS Rule  To edit a QoS rule: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter http://www.routerlogin.net or http://www.routerlogin.com.

  • Page 44: Delete All Qos Rules

    AC1200 Smart WiFi Router with External Antennas The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Select the QoS by Service radio button. In the QoS rules table, click the application or service to select it. Click the Delete button.
  • Page 45 AC1200 Smart WiFi Router with External Antennas  To enable Universal Plug and Play: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin.

  • Page 46: Wi-Fi Multimedia Quality Of Service

    AC1200 Smart WiFi Router with External Antennas Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes wireless voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router. WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background.

  • Page 47: Chapter 5 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Your Network •...

  • Page 48: Set Up Parental Controls

    If your Internet connection is working, the browser automatically goes online and displays the Live Parental Controls web page. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls management utility. Control Access to the Internet...
  • Page 49 AC1200 Smart WiFi Router with External Antennas After installation, Live Parental Controls automatically starts. Click the Next button. Read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.

  • Page 50: Allow Or Block Access To Your Network

    AC1200 Smart WiFi Router with External Antennas After you log on or create your account, the filtering level screen displays: Select a radio button for a filtering level and click the Next button. The Setup is complete screen displays. Click the Take me to the status screen button. Parental controls are now set up for the router.
  • Page 51 Allow all new devices to connect. With this setting, if you add a new device, it can access your network. You don’t need to enter its MAC address in this screen. NETGEAR recommends that you leave this radio button selected. •...

  • Page 52: Manage Network Access Control Lists

    AC1200 Smart WiFi Router with External Antennas Manage Network Access Control Lists You can use access control to block or allow access to your network.  To manage devices that are allowed or blocked: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 53: Use Keywords To Block Internet Sites

    AC1200 Smart WiFi Router with External Antennas Select the check box for a device. Use the Add button, Edit button, and Remove from the List button as needed. Click the Apply button. Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network.

  • Page 54: Delete Keywords From The Blocked List

    AC1200 Smart WiFi Router with External Antennas • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. Click the Add Keyword button.
  • Page 55 AC1200 Smart WiFi Router with External Antennas Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...

  • Page 56: Schedule When To Block Internet Sites And Services

    AC1200 Smart WiFi Router with External Antennas b. Enter the starting port and ending port numbers. If the service uses a single port number, enter that number in both fields. To find out which port numbers the service or application uses, you can contact the publisher of the application, ask user groups or newsgroups, or search on the Internet.

  • Page 57: Avoid Blocking On A Trusted Computer

    AC1200 Smart WiFi Router with External Antennas Select ADVANCED > Security > Schedule. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want to block the keywords, or select the Every Day check box, which automatically selects the check boxes for all days.

  • Page 58: Set Up Security Event Email Notifications

    AC1200 Smart WiFi Router with External Antennas The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Block Sites. The Block Sites screen displays. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
  • Page 59 AC1200 Smart WiFi Router with External Antennas Select the Turn Email Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.

  • Page 60: Chapter 6 Share A Storage Device Attached To The Router

    Add a Network Folder on a Storage Device • Edit a Network Folder on a Storage Device • Use the Router as a ReadyDLNA Media Server • Approve USB Devices • Safely Remove a USB Device For more information about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 61: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 62: Access An Storage Device Connected To The Router

    AC1200 Smart WiFi Router with External Antennas You must use the power supply when you connect the USB device to the router. When you connect the USB device to the router USB port, it might take up to two minutes before it is ready for sharing.

  • Page 63: Map A Usb Device To A Windows Network Drive

    Map a USB Device to a Windows Network Drive  To map the USB device to a Windows network drive: Visit www.netgear.com/readyshare. In the ReadySHARE USB Storage Access pane, click the PC Utility link. The readyshareconnect.exe file is downloaded to your computer. Launch readyshareconnect.exe.

  • Page 64: Back Up Mac Computers With Time Machine

    Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.

  • Page 65: Use Time Machine To Back Up Onto A Storage Device

    AC1200 Smart WiFi Router with External Antennas  To prepare to back up a large amount of data: Upgrade the operating system of the Mac computer. Verify and repair the backup disk and the local disk. Verify and repair the permissions on the local disk. Set Energy Saver: a.

  • Page 66: Control Access To A Storage Device

    AC1200 Smart WiFi Router with External Antennas A list of connected devices displays. This list includes the name admin when you log in as admin. From the Apple menu, select System Preferences. Open Time Machine. Click the Select Backup Disk button and select your USB device from the list. Click the Use for Backup button.
  • Page 67 AC1200 Smart WiFi Router with External Antennas Select ADVANCED > USB Storage > Advanced Settings. Specify access to the storage device: • Network Device Name. This is the name used to access the device connected to the router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here.

  • Page 68: Use Ftp Within The Network

    AC1200 Smart WiFi Router with External Antennas Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster.  To set up FTP access: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 69: View Network Folders On A Device

    AC1200 Smart WiFi Router with External Antennas View Network Folders on a Device You can view or change the network folders on a USB storage device connected to the router.  To view network folders: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 70: Add A Network Folder On A Storage Device

    AC1200 Smart WiFi Router with External Antennas • Volume Name. Volume name from the storage device. • Total Space and Free Space. Show the current utilization of the storage device. Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the router USB port. ...

  • Page 71: Edit A Network Folder On A Storage Device

    AC1200 Smart WiFi Router with External Antennas Click the Create Network Folder button. If this screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. Complete the fields. The user name (account name) for All–no password is guest. The password for admin is the same one that is used to log in to the router.

  • Page 72: Use The Router As A Readydlna Media Server

    Your changes are saved. Use the Router as a ReadyDLNA Media Server The router can act as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. ...

  • Page 73: Approve Usb Devices

    AC1200 Smart WiFi Router with External Antennas To enable this device to act as a media server, select the Enable Media Server check box. Click the Apply button. Your changes are saved. Approve USB Devices For more security, you can set up the router to share only USB devices that you approve. ...

  • Page 74: Safely Remove A Usb Device

    AC1200 Smart WiFi Router with External Antennas The USB device is added to the Approved USB Devices list. Select the Allow only approved devices check box. Click the Apply button. Your settings are saved. To work with another USB device, first click the Safely Remove USB Device button for the currently connected USB device.

  • Page 75: Chapter 7 Access Storage Devices Through The Internet

    Access Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router USB port when you’re not home. This chapter includes the following sections: • Access Storage Devices Through the Internet •...

  • Page 76: Access Storage Devices Through The Internet

    AC1200 Smart WiFi Router with External Antennas Access Storage Devices Through the Internet You can access a USB device through the Internet when you’re not home.  To access devices from a remote computer: Launch a web browser on a computer that is not on your home network. Connect to your home router: •...

  • Page 77: Access Storage Devices Through The Internet With Ftp

    AC1200 Smart WiFi Router with External Antennas Your changes are saved. Access Storage Devices Through the Internet with FTP You must first set up FTP through Internet access. See Set Up FTP Access Through the Internet on page 76.  To access a USB device with FTP from a remote computer: To download, launch a web browser.

  • Page 78: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See...

  • Page 79: Specify A Dns Account That You Already Created

    Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No-ip, or Dyn, you can set up the router to use your account.

  • Page 80: Change The Dynamic Dns Settings

    For a No-IP or Dyn account, in the User Name field, type the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 81: Set Up Your Personal Ftp Server

    Set Up Your Personal FTP Server  To set up your personal account and use FTP: Get your NETGEAR Dynamic DNS domain name. Set Up FTP Access Through the Internet on page 76. Make sure that your Internet connection is working.

  • Page 82: Chapter 8 Share A Usb Printer

    Download the ReadySHARE Printer Utility • Install the ReadySHARE Printer Utility • Use the Shared Printer • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings...

  • Page 83: Install The Printer Driver And Cable The Printer

    Use a USB printer cable to connect the USB printer to a router USB port. port Download the ReadySHARE Printer Utility The utility works on Windows and Mac computers.  To download the utility: Visit www.netgear.com/readyshare. In the ReadySHARE Printer pane, click the PC Utility or Mac Utility link. Share a USB Printer...

  • Page 84: Install The Readyshare Printer Utility

    Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer.  To install the utility: Double-click the ReadySHARE Printer utility setup file that you downloaded.

  • Page 85: Use The Shared Printer

    AC1200 Smart WiFi Router with External Antennas The NETGEAR USB Control Center displays the main screen. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.

  • Page 86: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer on page 86.

  • Page 87: Use The Scan Feature Of A Multifunction Usb Printer

    USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.  To use the scan feature of a multifunction USB printer: Click the NETGEAR USB Control Center icon The main screen displays. Make sure that the printer status shows as Available. Click the Network Scanner button.

  • Page 88: Change Netgear Usb Control Center Settings

    AC1200 Smart WiFi Router with External Antennas Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.

  • Page 89: Specify The Time-Out

    Select Tools > Configuration The Control Center - Configuration screen displays. In the Language list, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. Specify the Time-out  To specify the time-out: Click the NETGEAR USB Control Center icon The main screen displays.

  • Page 90: Chapter 9 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status •...

  • Page 91: Update The Router Firmware

    AC1200 Smart WiFi Router with External Antennas Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware or you can check to see if new firmware is available and update your product.

  • Page 92: Change The Admin Password

    Your changes take effect. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This Manage Your Network...
  • Page 93 AC1200 Smart WiFi Router with External Antennas recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.  To set up password recovery: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 94: View Router Status

    AC1200 Smart WiFi Router with External Antennas View Router Status  To view router status and usage information: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.
  • Page 95 AC1200 Smart WiFi Router with External Antennas Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays Click the ADVANCED tab.

  • Page 96: Check The Internet Connection Status

    AC1200 Smart WiFi Router with External Antennas Check the Internet Connection Status  To check the Internet connection status: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.

  • Page 97: View And Manage Logs Of Router Activity

    AC1200 Smart WiFi Router with External Antennas View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. ...

  • Page 98: Monitor Internet Traffic

    AC1200 Smart WiFi Router with External Antennas Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.  To monitor Internet traffic: Launch a web browser from a computer or wireless device that is connected to the network.

  • Page 99: Custom Static Routes

    AC1200 Smart WiFi Router with External Antennas Both Directions. The restriction is applied to both incoming and outgoing traffic. • Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. (Optional) If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field.

  • Page 100: Set Up A Static Route

    AC1200 Smart WiFi Router with External Antennas • The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192.168.1.100. • A metric value of 1 works because the ISDN router is on the LAN. •...

  • Page 101: Edit A Static Route

    AC1200 Smart WiFi Router with External Antennas This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. Click the Apply button. The static route is added.

  • Page 102: View Devices Currently On The Network

    AC1200 Smart WiFi Router with External Antennas Select ADVANCED > Advanced Setup > Static Routes. The Custom Static Routes screen displays. In the table, select the radio button for the route. Click the Delete button. The route is removed from the table. View Devices Currently on the Network You can view all computers or devices that are currently connected to your network.

  • Page 103: Manage The Router Configuration File

    AC1200 Smart WiFi Router with External Antennas Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 104: Erase The Current Configuration Settings

    AC1200 Smart WiFi Router with External Antennas Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Administration > Backup Settings. The Backup Settings screen displays.

  • Page 105: Remote Management

    AC1200 Smart WiFi Router with External Antennas Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about remote access using Dynamic DNS, see Chapter 7, Access Storage Devices Through the Internet.
  • Page 106 AC1200 Smart WiFi Router with External Antennas • Only This Computer. Allow access from a single IP address on the Internet. Enter the IP address to be allowed access. • IP Address Range. Allow access from a range of IP addresses on the Internet. Enter a beginning IP address and an ending IP address to define the allowed range.

  • Page 107: Chapter 10 Network Settings

    Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. NETGEAR recommends that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...

  • Page 108: View Wan Settings

    AC1200 Smart WiFi Router with External Antennas View WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 109: Set Up A Default Dmz Server

    AC1200 Smart WiFi Router with External Antennas • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. •...

  • Page 110: Change The Router's Device Name

    AC1200 Smart WiFi Router with External Antennas A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...

  • Page 111: Change The Lan Tcp/Ip Settings

    AC1200 Smart WiFi Router with External Antennas Change the LAN TCP/IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: •...

  • Page 112: Specify The Ip Addresses That The Router Assigns

    AC1200 Smart WiFi Router with External Antennas Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select a RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives.

  • Page 113: Disable The Dhcp Server Feature In The Router

    AC1200 Smart WiFi Router with External Antennas The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. Make sure that the Use Router as DHCP Server check box is selected. Specify the range of IP addresses that the router assigns: a.

  • Page 114: Manage Reserved Lan Ip Addresses

    AC1200 Smart WiFi Router with External Antennas  To disable the DHCP server feature in the router: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.

  • Page 115: Edit A Reserved Ip Address

    AC1200 Smart WiFi Router with External Antennas Type the MAC address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. Click the Apply button.

  • Page 116: Use The Wps Wizard For Wifi Connections

    AC1200 Smart WiFi Router with External Antennas Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup screen displays.

  • Page 117: Specify Basic Wifi Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 118 AC1200 Smart WiFi Router with External Antennas Select Wireless. You can specify the settings for the 2.4 GHz band and for the 5 GHz band. In the Region list, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.

  • Page 119: Change The Wifi Mbps Settings

    AC1200 Smart WiFi Router with External Antennas If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. Make sure that you can connect wirelessly to the network with its new settings. If you cannot connect wirelessly, check the following: •...

  • Page 120: Change The Wifi Password Or Security Level

    Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security, but you can change the settings.

  • Page 121: Set Up A Guest Wifi Network

    AC1200 Smart WiFi Router with External Antennas A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Wireless.
  • Page 122 Scroll to the section for the guest WiFi network that you want to set up. The default guest wireless network names (SSIDs) are as follows: • NETGEAR-Guest is for the 2.4 GHz WiFi band. • NETGEAR-5G-Guest is for the 5 GHz WiFi band.

  • Page 123: Control The Wireless Radios

    AC1200 Smart WiFi Router with External Antennas Control the Wireless Radios The router’s internal wireless radios broadcast signals in the 2.4 GHz and 5 GHz range. By default, they are on so that you can connect wirelessly to the router. When the wireless radios are off, you can still use an Ethernet cable for a LAN connection to the router.

  • Page 124: Set Up A Wireless Schedule

    AC1200 Smart WiFi Router with External Antennas Select ADVANCED > Advanced Setup > Wireless Settings. In the 2.4 GHz and 5 GHz sections, select or clear the Enable Wireless Radio check boxes. Clearing these check boxes turns off the WiFi feature of the router for each band. Click the Apply button.

  • Page 125: Specify Wps Settings

    AC1200 Smart WiFi Router with External Antennas The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays. Select the Turn off wireless signal by schedule check box. You can select this check box only if the router is connected to the Internet so that it can verify the current time.

  • Page 126: Use The Router As A Wireless Access Point

    (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.
  • Page 127 Note: To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the R6220 router only for wireless client access.

  • Page 128: Chapter 11 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection •...

  • Page 129: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. See Dynamic DNS on page 77.

  • Page 130: Specify Vpn Service In The Router

    Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
  • Page 131 AC1200 Smart WiFi Router with External Antennas To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. To specify the destination folder, click the Browse button, select a destination folder, and click the Next button.

  • Page 132: Use A Vpn Tunnel

    For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. In Windows, select Start > Control Panel > Network and Internet > Network Connections.
  • Page 133 AC1200 Smart WiFi Router with External Antennas information about changing these settings, see Change the LAN TCP/IP Settings page 111.  To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check...

  • Page 134: Use Vpn To Access The Router's Usb Device And Media

    AC1200 Smart WiFi Router with External Antennas Use VPN to Access the Router’s USB Device and Media  To access a USB device and download files: In Windows file manager, select the Network folder. The network resources display. The ReadySHARE icon is in the Computer section and the remote R6220 icon is in the Media Devices section (if DLNA is enabled in the router).

  • Page 135: Block Vpn Client Internet Access In The Router

    AC1200 Smart WiFi Router with External Antennas  To allow VPN clients to use your home Internet service: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.

  • Page 136: Use A Vpn Tunnel To Access Your Internet Service At Home

    AC1200 Smart WiFi Router with External Antennas The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > VPN Service. The VNP screen displays. Select the Enable VPN Service radio button.

  • Page 137: Chapter 12 Specify Internet Port Settings

    Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...

  • Page 138: Set Up Port Forwarding To A Local Server

    AC1200 Smart WiFi Router with External Antennas Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 139: Add A Custom Port Forwarding Service

    AC1200 Smart WiFi Router with External Antennas If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 139. Add a Custom Port Forwarding Service ...

  • Page 140: Edit A Port Forwarding Service

    AC1200 Smart WiFi Router with External Antennas In the Internal IP address field, type the IP address or select the radio button for an attached device listed in the table. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering screen. Edit a Port Forwarding Service ...

  • Page 141: Application Example: Make A Local Web Server Public

    AC1200 Smart WiFi Router with External Antennas The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering screen displays. Select the Port Forwarding radio button as the service type. In the table, select the radio button next to the service name. Click the Delete Service button.

  • Page 142: Set Up Port Triggering

    AC1200 Smart WiFi Router with External Antennas Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router. Your router performs Network Address Translation (NAT) on the source IP address and sends the reply through the Internet to the computer or wireless device that sent the web page request.

  • Page 143: Disable Port Triggering

    AC1200 Smart WiFi Router with External Antennas The Port Forwarding/Port Triggering screen displays. Select the Port Triggering radio button. Click the Add Service button. In the Service Name (If Required) field, type a descriptive service name. From the Service User list, select a user option: •...

  • Page 144: Application Example: Port Triggering For Internet Relay Chat

    AC1200 Smart WiFi Router with External Antennas Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering screen displays.
  • Page 145 AC1200 Smart WiFi Router with External Antennas Noting your port triggering rule and observing the destination port number of 6667, your router creates another session entry to send any incoming port 113 traffic to your computer. The IRC server sends a return message to your router using the NAT-assigned source port (for example, port 33333) as the destination port and sends an “identify”...

  • Page 146: Chapter 13 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 147: Quick Tips

    AC1200 Smart WiFi Router with External Antennas Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on.

  • Page 148: Troubleshoot With The Leds

    Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.

  • Page 149: Leds Never Turn Off

    157. If the error persists, a hardware problem might be the cause. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...

  • Page 150: Cannot Access The Internet

    • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.

  • Page 151: Troubleshoot Pppoe

    AC1200 Smart WiFi Router with External Antennas If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

  • Page 152: Troubleshoot Internet Browsing

    AC1200 Smart WiFi Router with External Antennas Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Click the ADVANCED tab. The ADVANCED Home screen displays.

  • Page 153: Changes Not Saved

    AC1200 Smart WiFi Router with External Antennas Changes Not Saved If the router does not save the changes that you make in the router interface, do the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

  • Page 154: Test The Lan Path To Your Router

    AC1200 Smart WiFi Router with External Antennas Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.  To ping the router from a Windows computer: From the Windows toolbar, click the Start button and select Run.
  • Page 155 AC1200 Smart WiFi Router with External Antennas If the path is functioning correctly, messages display that are similar to those shown in Test the LAN Path to Your Router on page 154. If you do not receive replies, check the following: •...
  • Page 156 AC1200 Smart WiFi Router with External Antennas Troubleshooting...
  • Page 157 Supplemental Information This appendix includes technical information about your router. This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 158: This Is Hp1_Head_P

    AC1200 Smart WiFi Router with External Antennas Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table.
  • Page 159 AC1200 Smart WiFi Router with External Antennas Table 3. Factory default settings (continued) Feature Default Behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4 GHz, CH 44 for WW SKU and CH 153 for North America SKU...

  • Page 160: Technical Specifications

    2. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1733 Mbps is approximately 4x faster than 802.11n 450 Mbps. 2.4 GHz Performance Mode requires 256 QAM support on the WiFi client.

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