Page 1 User’s Guide User’s Guide MultiX Samsung Multifunction press M537x series M437x series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED (ADMINISTRATOR’S GUIDE) This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.
Page 2: Table Of Contents
BASIC Printing on special media 1. Introduction Setting the paper size and type Selecting an output location Key benefits Features by model 3. Printing Useful to know About this user’s guide Printer driver features Safety information Basic printing Machine overview Opening printing preferences Control panel Using special print features...
Page 3 Using SyncThru™ Web Service Understanding the Scan & Send screen 8. Management tools Basic scan Scanning with TWAIN-enabled software Accessing management tools Using Samsung Easy Document Creator SyncThru™ Web Service Mac scanning Easy Capture Manager Linux scanning Samsung AnyWeb Print Easy Eco Driver 6.
Page 4 BASIC Replacing the toner cartridge 11. Appendix Replacing the imaging unit Tips for avoiding paper jams Specifications Clearing original document jams Regulatory information Clearing paper jams Copyright Understanding display messages Power and cable connecting problems Solving other problems 10. Consumables and accessories Ordering supplies and accessories Available Consumables Precautions...
Page 5: Introduction
1. Introduction These are the main components of your machine: This chapter includes: • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel • Turning on the machine •...
Page 6: Key Benefits
Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco tab" • You can print with a resolution of up to 1200 x 1200 dpi effective output on page 75). (1200 x 600 x 2bit).
Page 7 Key benefits • Samsung Easy Printer Manager and Printing Status is a program that • You can print in various operating systems (see "System requirements" on monitors and informs you of the machine’s status and allows you to page 288).
Page 8: Features By Model
Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System M437x series M537x series ● ● Windows ● ● ● ● Linux ● ● Unix (●: Included, Blank: Not available) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
Page 9 ● Scan Twain scan driver a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. (●: Included, Blank: Not available)
Page 10 Features by model Variety feature Features M437x series M537x series ● ● Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connector ● ● Google Cloud Print™ ● ● AirPrint ● ● Eco printing ●...
Page 11 Features by model Features M437x series M537x series ○ ○ Staple ● ● Document Dual Scan Document Feeder (DSDF) Feeder Automatic Document Feeder (ADF) ● ● Multi-send ● ● Delay send ● ● Duplex send ● ● Duplex receive ● ●...
Page 12 Features by model Features M437x series M537x series ● ● Copy ID card copying ● ● Reduced or enlarged copying ● ● Booklet ● ● Poster ● ● Book ● ● N-up ● ● Adjust background ● ● Image Shift ●...
Page 13: Useful To Know
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 194). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 70). • Visit www.samsung.com/supplies. Select your country/region •...
Page 14: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual and keep it for future reference. • Read the safety information before using the machine.
Page 15: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 16 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 17 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
Page 18 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Caution Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
Page 19 For consumables that contain toner dust (toner cartridge, waste • The machine should only be repaired by a Samsung service toner bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
Page 20: Machine Overview
Machine overview Components Machine Power cord Quick installation guide Imaging unit Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Page 21 Machine overview High capacity Front view Dual scan document USB port feeder cover feeder 10 High capacity Dual scan document Scanner lock feeder width guides feeder door 11 Second cassette Dual scan document Scanner glass feeder input tray feeder door Dual scan document 12 Standard tray White sheet...
Page 22 Machine overview Inner view Rear view Dual scan document feeder cable USB port USB printer port Toner cartridges FDI (Foreign Device Interface) Front cover door Network port Imaging unit 2Bin Finisher Port Power switch Power receptacle 1. Introduction...
Page 23 Machine overview Standard 2 Bin Finisher view(optional) Standard 2Bin Finisher front door Finishing tray Top tray Standard 2Bin Finisher front door handle Staple 1. Introduction...
Page 24: Control Panel
Control panel Shows the status of your machine (see Control Panel Status LED "Understanding the LEDs" on page 27). When you use the display screen, use your finger only. The screen may be damaged with a sharp pen or anything else. Shows the current machine status and prompts Display screen during an operation.
Page 25: Connecting A Network Cable
Connecting a network cable This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable. 1. Introduction...
Page 26: Turning On The Machine
Turning on the machine • Some parts inside of the machine may be hot when power is on, or after Keep in mind that you should use the power cord supplied with the printing. Be careful not to burn yourself when working inside the machine.
Page 27: Understanding The Leds
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 193). • You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 181). • If the problem persists, call a service representative. Status Description •...
Page 28 When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management>Toner Cartridge Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Toner Cartridge Stop).
Page 29 Understanding the LEDs Understanding the power LED The color of the status LED indicates the machine's current status. Status Description The machine is off-line. Blue The machine is on-line and can be used. Blinking The machine is in power save mode. When data is received, or any screen is pressed, it switches to on-line automatically. Check the message on the display screen.
Page 30: Display Screen And Useful Menu
Display screen and useful menu Swipe Menu navigation Lightly drag your finger across the screen. For example: You can tailor the machine’s range of functions to fit your needs with both menus and widgets. Access features by scrolling through the available on- •...
Page 31 Display screen and useful menu Add quick launch Home Screen Overview From the display screen, tap the (Settings) icon > Display > More The main home screen is the starting point for many applications and functions. Settings > Quick Launch. You can customize it with application icons, shortcuts, and widgets to give you Select the desired quick launch function.
Page 32: Creating Shortcuts
Display screen and useful menu Navigating the application menus Customizing your home screen By default, this machine has several application menus available in the main home screen. If you want to access all application menus and widgets, tap the You can customize your home screen to suit your needs. icon and swipe the screen left or right.
Page 33 Display screen and useful menu Adding a shortcut from the Apps menu Adding and removing widgets Tap the icon to go to the main home screen. Widgets are self-contained applications that reside on your widgets tab and on any page of the home screen. Unlike shortcuts, a widget appears as an on-screen Tap the icon to view your current applications.
Page 34 Display screen and useful menu • Login Screen : Set the wallpaper for the Login Screen. To use this This action does not uninstall a widget, it only removes the copy from the feature, you may need to log-in as an administrator (see"Log-in" on home screen.
Page 35 Display screen and useful menu Notification Bar Job Status The notification bar includes a pull-down list to show information about When you tap Job Status from the home screen or Apps, the screen lists currently running processes, toner status, screen brightness, and recent Current Job, Completed Job, Secure Print, Secure Fax and Active Notice.
Page 36 Display screen and useful menu Command keys Counter Button Name Description You can check how many pages/jobs were printed, copied, scanned, and faxed- out. You can check the counter by device or users. Quick Menu Open the quick menu. Tab Counter from the home screen or Apps. Search for a desired menu or app.
Page 37 Display screen and useful menu Tap Help from the home screen or Apps. To use User Usage, you may need to select Application Authentication The Help screen is displayed. and Standard Accounting Only from Settings > Admin Settings > Security > Mode or Method on the home screen or Apps . Select a topic and follow the built-in navigation.
Page 38 Display screen and useful menu To use this feature, tap My Page on the home screen or Apps. Button Name Description Change Allows you to change the password. Password Profile Image Allows you to choose an image for your profile. Understanding the My Page menu Allows you to modify various settings to make your experience using the machine more enjoyable.
Page 39: Understanding The Pop-Up Keyboard
Understanding the pop-up keyboard You can enter letters, numbers, or special symbols using the pop-up keyboard • ABC Mode( ): Tap this key to return the keyboard layout to the on the display screen. This keyboard uses the standard QWERTY layout for ease default letter keys.
Page 40: Installing The Driver Locally
> find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. If the installation window does not appear, click Start > All programs >...
Page 41 >find your powered on. product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to Insert the supplied software CD into your CD-ROM drive. install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 42: Installing The Unified Linux Driver
When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" command in Terminal program). You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Click Add button.
Page 43: Reinstalling The Driver
5 Follow the instructions in the window. Follow the instructions in the installation window. • If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
Page 44 If the printer driver does not work properly, uninstall the driver and reinstall it. If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Open Terminal program.
Page 45: Media And Tray
2. Media and tray This chapter provides information on how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Loading paper in the tray • Printing on special media •...
Page 46: Loading Originals
Loading originals You can use the scanner glass or the Dual scan document feeder (DSDF) to load Open the DSDF. an original for copying, scanning, and sending a fax. On the scanner glass Make sure that no originals are in the DSDF. If an original is detected in the DSDF, the machine gives it priority over the original on the scanner glass.
Page 47 Loading originals Place the original face down on the scanner glass and align it with the • Leaving the DSDF open while copying may affect copy quality and toner registration guide at the top left corner of the glass. consumption. •...
Page 48: Preparing Originals
Loading originals Flex or fan the edge of the paper stack to separate the pages before In the Dual scan document feeder (DSDF) loading originals. Preparing originals • Do not load paper smaller than 105 x 148 (4.13 x 5.85 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Page 49 Loading originals Adjust the document width guides to the paper size. Dust on the DSDF glass may cause black lines on the printout. Always keep the glass clean. 2. Media and tray...
Page 50: Selecting Print Media
Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems: • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s • Poor print quality warranty or service agreements.
Page 51: Loading Paper In The Tray
Loading paper in the tray Pull out the tray. Standard tray / optional Cassette Feeder with a Stand Load the print media you use for the majority of your print jobs into the standard tray. The standard tray can hold a maximum of 520 sheets of plain paper. You can purchase an optional tray (see "Available accessories"...
Page 52 Loading paper in the tray Squeeze the paper width guide, and pull it to the end of the tray. Squeeze the paper length guide, and pull it to the end of the tray. 1 Paper length guide 1 Paper width guide Flex and fan the edge of the paper stack to separate the pages before loading papers.
Page 53 Loading paper in the tray Load paper. Adjust the paper width guide to the desired paper width. 2. Media and tray...
Page 54 Loading paper in the tray After inserting paper into the tray, squeeze the paper width guides and • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. slide them to the desired paper size marked at the bottom of the tray. •...
Page 55 Loading paper in the tray Insert the tray back into the machine. • Always load only the specified print media to avoid paper jams and print quality problems (see "Print media specifications" on page 284). When you print a document, set the paper type and size for the tray. •...
Page 56 Loading paper in the tray Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, otherwise the paper will bend resulting in a paper jam or skew. When you print a document, set the paper type and size for the multi- purpose tray.
Page 57 Loading paper in the tray Standard tray/ Media sizes automatically detected Second Cassette Multi-purpose tray Duplex printing Size Feeder /High This machine can automatically detect various sized-paper. Refer to the table Capacity Feeder below. PostCard Not available ●(Standard tray only) Standard tray/ a.
Page 58: Printing On Special Media
Printing on special media The table below shows the available special media for each tray. Standard tray/ High Capacity Second Cassette Types Multi-purpose tray The paper setting in the machine and driver should match to print without a Feeder Feeder paper mismatch error.
Page 59 Printing on special media • Use only well-constructed envelopes with sharp-and well-creased folds. Envelope • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self- Successful printing on envelopes depends upon the quality of the envelopes. adhesive seals, or other synthetic materials.
Page 60 Printing on special media Condition: Do not use labels with wrinkles, bubbles, or other Labels indications of separation. • Make sure that there is no exposed adhesive material between labels. Load the paper with the side to be printed on facing down. Exposed areas can cause labels to peel off during printing, which can cause paper jams.
Page 61 Printing on special media Card stock/ Custom-sized paper Letterhead/Preprinted paper Tray Single-sided double-sided Tray 1, 2, 3, 4 Face up Face down Multi-purpose Face down Face up tray • Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long.
Page 62 Printing on special media • Preprinted paper ink must be non-flammable and should not adversely affect machine rollers. • Forms should be sealed in a moisture-proof wrapping to prevent changes during storage. • Before you load preprinted paper, verify that the ink used is compatible with Laser printers.
Page 63: Setting The Paper Size And Type
The paper setting in the machine and driver should match to print without a Tray Settings paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer To change detailed tray settings, tap Settings > Tray Settings and select the (Switch to advanced mode) > Device Settings.
Page 64 Setting the paper size and type • Paper Size: Allows you to change the paper size. When the paper is substituted, some image loss may occur. You can change the paper list on the display screen. The paper lists are divided into the available A/B type and letter type paper in this machine.
Page 65: Selecting An Output Location
Selecting an output location Selecting an output location in copying mode The surface of the center tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.
Page 66: Printing
3. Printing This chapter explains common printing tasks. This chapter includes: • Basic printing • Opening printing preferences • Setting Device Options • Using special print features • Using Direct Printing Utility • Changing the default print settings • Setting your machine as a default machine •...
Page 67: Printer Driver Features
Acrobat Reader®, Adobe Illustrator®, Adobe Photoshop®, etc. ● ● b. Download the software from the Samsung website and install it: (http://www.samsung.com Poster printing > find your product > Support or Downloads). Before installing, check whether your ●...
Page 68: Basic Printing
Basic printing Select your machine from the Select Printer list. • Mac printing (see "Mac printing" on page 94). • Linux printing (see "Linux printing" on page 96). • UNIX printing (see "UNIX printing" on page 98). The following Printing Preferences window is for Notepad in Windows 7. Your Printing Preferences window may differ, depending on your operating system or the application you are using.
Page 69 You can access this window by simply double-clicking the machine icon ( in the Windows task bar. • You can cancel the print job with the Cancel Print from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 181). 3. Printing...
Page 70: Opening Printing Preferences
• You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 176). • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 181). 3. Printing...
Page 71: Layout Options
Opening printing preferences Favorites tab Basic tab Listed items help you choose pre-defined settings. Basic tab to set various printing options. Orientation The screenshot may differ depending on model. This option allows you to select the direction in which information is printed on a page.
Page 72: Paper Options
Opening printing preferences Double-Sided Printing Paper Options This option allows you to print on both sides of paper (see "Printing on both • Original Size: This option allows you to set the actual paper size of the originals. sides of the paper" on page 80). •...
Page 73: Toner Save
Opening printing preferences Toner Save Graphics tab The Toner Save setting allows the user to save printing toner when printing a draft version of a document. Select Off to print in normal mode and select On to Use the Graphic tab options to adjust the print quality for your specific printing print with less toner applied to the page.
Page 74: Job Accounting
Opening printing preferences Advanced tab If you click Reset, settings in the Advanced option returns to the default setting. Use the Advanced tab to set various printing options. Security Watermark Encrypts printing data first, and transmits it to the machine. This feature protects See "Using watermarks"...
Page 75 Password and enter the password or contact your Samsung tab administrator. Use the Samsung tab to display the copyright and the version number of the driver. If your computer is connected to the Internet, you can have access to services.
Page 76 The Favorites option, which is visible on each preferences tab except for the stored file in the Box (see "Using Box" on page 190). First, choose a Favorites tab and Samsung tab, allows you to save the current preferences for document box in Save Location and then set Options.
Page 77 Opening printing preferences Change the settings as needed on each tab. Using help Enter a name for the item in the Favorites input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. Click Save.
Page 78: Using Special Print Features
Using special print features Special print features include: Printing multiple pages on one sheet of paper • "Printing multiple pages on one sheet of paper" on page 78. • "Printing posters" on page 79. You can select the number of pages to print on a single sheet of paper. To print •...
Page 79 Using special print features Click OK or Print until you exit the Print window. Printing posters You can complete the poster by pasting the sheets together. This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size Printing booklets document.
Page 80 Using special print features From the Double-Sided Printing section, select the binding option you want. The Booklet Printing option is not available for all paper sizes. In order to find out the available paper size for this feature, select the available paper •...
Page 81 Using special print features Change the size by percentage of your document Fitting your document to a selected paper size You can change the size of a document to appear larger or smaller on the This printer feature allows you to scale your print job to any selected paper size printed page by typing in a percentage you want.
Page 82: Using An Existing Watermark
Using special print features Using an existing watermark Using watermarks To change the print settings from your software application, access The watermark option allows you to print text or image over an existing Printing Preferences (see "Opening printing preferences" on page 70). document.
Page 83: Creating A Watermark
Using special print features Creating a watermark Editing a watermark To change the print settings from your software application, access To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70). Printing Preferences (see "Opening printing preferences" on page 70). From the Advanced tab, select Edit...
Page 84: Creating A New Page Overlay
Using special print features Create or open a document containing text or an image for use in a new Using overlay page overlay. Position the items exactly as you wish them to appear when printed as an overlay. This option is available only when you use the PCL printer driver. To save the document as an overlay, access Printing Preferences (see "Opening printing preferences"...
Page 85: Using A Page Overlay
Using special print features Using a page overlay Click OK or Print until you exit the Print window. The selected overlay prints on your document. After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Page 86: Using Direct Printing Utility
It only supports PDF format. Click Print. The selected PDF file is sent to the machine. To install this program: Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 3. Printing...
Page 87 Using Direct Printing Utility Using the right-click menu Right-click on the PDF file you wish to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine you wish to use. Customize the machine settings for your needs.
Page 88: Changing The Default Print Settings
Changing the default print settings Change the settings on each tab. Most Windows applications will override settings you specify in the printer Click OK. driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver. If you want to change the settings for each print job, change it in Printing Preferences.
Page 89: Setting Your Machine As A Default Machine
Setting your machine as a default machine Click the Windows Start menu. • For Windows 8, from the Charms, select Search > Settings. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound >...
Page 90: Print Settings In Machine
Print Settings in Machine You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here. Set the frequently used printing settings. This feature can be useful if your company has a specific printing form.
Page 91: Setting Device Options
Setting Device Options When you install the optional devices such as optional tray, memory, etc, this Select Device Options. machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices The Properties window may differ depending on the driver or operating in Device Options.
Page 92 Setting Device Options If you want to encrypt job accounting password, check Job Accounting Password Encryption. • Custom Paper Size Settings: You can specify custom paper size. Click OK until you exit the Properties or Printer properties window. 3. Printing...
Page 93: Printing To A File (Prn)
Printing to a file (PRN) You will sometimes need to save the print data as a file. If you type in only the file name, the file is automatically saved in My To create a file: Documents, Documents and Settings or Users. The saved folder may differ, depending on your operating system or the application you are Check the Print to file box at the Print window.
Page 94: Mac Printing
Mac printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features provided by your machine. This section explains how to print using a Mac. Open an application and select Print from the File menu.
Page 95 Mac printing Printing on both sides of paper Using help You can print on both sides of the paper. Before printing in the duplex mode, Click the question mark on the bottom-left corner of the window and click on decide on which edge you will be binding your finished document. The binding the topic you want to know about.
Page 96: Linux Printing
Linux printing Click Print. Some features may not be available depending on models or options. It means that the features are not supported. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lp or lpr printing system or other applications for odd-even printing.
Page 97 Linux printing Configuring printer properties You can change the default printing options or connection type with a printing utility supplied by O/S. Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). Select your printer and double-click it. Change default printing options or connection type.
Page 98: Unix Printing
UNIX printing Changing the machine settings Some features may not be available depending on models or options. It means that the features are not supported. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. The following hot keys may also be used: “H”...
Page 99: Image Tab
UNIX printing • Multiple pages: Print several pages on one side of the paper. Printer-specific settings tab • Page Border: Choose any of the border styles (e.g., Single-line hairline, Select various options in the JCL and General frames to customize various Double-line hairline) settings.
Page 100: Copying
4. Copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Understanding the copy screen • Basic copy • Using the Quick Copy menu • ID card copying...
Page 101: Understanding The Copy Screen
Understanding the copy screen When you tap Copy from the home screen or Apps , the Copy screen appears. Virtual Hard Key This screen has several tabs and many copying options. All the options are grouped by feature so you can configure your selections easily. If want to go •...
Page 102: Changing Darkness
Understanding the copy screen Button Name Description Copy tab Preview for Scans for job. play Preview edit This button appears to edit when scanning. mode Adjust the prescanned image with operation functions such as rotate and crop. Some features are not available to preview edit mode.
Page 103: Selecting The Type Of Originals
Understanding the copy screen Selecting the type of originals • ID Copy: Allows you to copy both sides of a two-sided original onto one sheet of paper. This feature is helpful for copying originals with important information on both sides, such as driver's licenses. Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job.
Page 104: Paper Source
Understanding the copy screen • UI Configuration: Allows you to select the options that appear in the Copy • You can customize the UI of each tab using UI configuration option menu. Tap the + or - symbol on the menu icons to add or remove menus. You can also tap and hold a menu icon to move it to a different position or (Send >...
Page 105: Original Size
Understanding the copy screen Reduce/Enlarge Original Size The reduce/enlarge feature allows you print an image larger or smaller than the Use this option to set the actual paper size of the originals. original. Tap the icons on the screen to reduce a copy by 25 % to 99 %, or enlarge •...
Page 106: Original Type
Understanding the copy screen Booklet Original type The machine automatically prints on one or both sides of the paper, which are Use this setting to improve copy quality by selecting the appropriate document then folded to produce a booklet with all pages in the correct sequence. The type for the current job.
Page 107: Image Repeat
Understanding the copy screen • Right Page: Prints only the right page of the book. When you use the Image Repeat feature, the ID Copy, N-up, Booklet, • Both Pages(From Left): Prints both facing pages from the left page. Book Copy, Image Shift, and Poster Copy menus are disabled. •...
Page 108: Image Shift
Understanding the copy screen Prints the IP Address, ID, Device Information, Comment, Page Number or Image Shift Date & Time on printouts. You can set the Text Size, Opacity or Position of the stamp. To prevent images from overlapping with staples, and other marks, you can move an image’s position.
Page 109 Understanding the copy screen Background Adjustment This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. •...
Page 110: Basic Copy
Basic copy This is the usual procedure to copy your original documents. Tap Copy from the home screen or Apps. Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46).
Page 111: Using The Quick Copy Menu
Using the Quick Copy menu The Quick Copy menu allows you to quickly set common copy options without having to open a lower level menu or another tab. However, this menu does not offer every copy option available. Tap Quick Copy from the home screen or Apps. Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals"...
Page 112: Id Card Copying
ID card copying Place the front side of an original facing down on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Your machine can print 2-sided originals on one sheet. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.
Page 113 ID card copying Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Your machine begins scanning the back side. • If you do not press the button, only the front side will be copied.
Page 114 Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. This chapter includes: • Understanding the Scan & Send screen • Basic scan • Scanning with TWAIN-enabled software • Using Samsung Easy Document Creator • Mac scanning • Linux scanning...
Page 115: Scan & Send (Scanning)
Understanding the Scan & Send screen This section describes all scanning and fax functions. When you tap Send from Command keys the home screen or Apps, the Send screen appears. This screen has two tabs and many options. All options are grouped by feature so that you can configure Button Name Description...
Page 116 Understanding the Scan & Send screen Virtual Hard Key Button Name Description + Me When users are logged in, the destination configured in their My Page profile appears. • Virtual hard keys are located on the right side of the screen. You can set the destination in the Send to •...
Page 117: Adjusting The Brightness
Understanding the Scan & Send screen Preview Adjusting the brightness Preview displays the original scanned image. You can adjust the brightness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adjust the brightness level using the slider.
Page 118: Selecting The Original Type
Understanding the Scan & Send screen Selecting the original type • Save as Default : Allows you to save the current Scan & Send settings as the default Scan & Send settings. After you save the default Scan & Send settings, all future send tasks use these settings.
Page 119 Understanding the Scan & Send screen • Address Book Settings: This address book contains contacts that are Setting options available to all users. You can use the address book to make contacts available to anyone who uses the machine. You can set a detail options in the Send tab and More tab. Google Address Book : This address book contains the contacts registered in your Google contacts list.
Page 120: Fax Options
Understanding the Scan & Send screen • 2 Sided, Calendar: For originals that are printed on both sides, but the back Fax Options is rotated 180 degrees. If you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.
Page 121: Original Size
Understanding the Scan & Send screen • Both Pages(From Right): Scans both facing pages from the right page. Original Type • Book Center & Edge Erase: You can set shaded areas to erase shadows Use this setting to improve copy quality by selecting the appropriate document caused by bindings or book edges from the center and side edges of copies.
Page 122 Understanding the Scan & Send screen Color Mode Background Adjustment Use one of these options to scan the original among Color, Gray or Mono. This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this •...
Page 123: Basic Scan
Basic scan This is the usual procedure to scan your original documents. Tap Scan & Send from the home screen or Apps. Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46).
Page 124: Scanning With Twain-Enabled Software
Scanning with TWAIN-enabled software If you want to scan documents using other software, you need to use TWAIN- compliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN-compliant software: Make sure that the machine is connected to your computer and powered on.
Page 125: Using Samsung Easy Document Creator
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats (including .epub). These documents Click (Help) in the upper-right corner of the window, then click on any can be shared oversocial networking sites or fax.
Page 126 Using Samsung Easy Document Creator Click Save (to save the scanned image), Send (to email the scanned image), or Share (to upload the scanned image). If there is room on the scanning glass, you can scan more than one item at a time.
Page 127: Mac Scanning
Mac scanning Scanning from USB connected machine Scanning from network connected machine Make sure that the machine is connected to your computer and Make sure that your machine is connected to a network. powered on. Place a single document face down on the document glass, or load the Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
Page 128 Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. 5. Scan & Send (Scanning)
Page 129: Linux Scanning
Linux scanning Scanning Make sure that the machine is connected to your computer and powered on. Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan features. For example, you may use "yum install xsane" for rpm package systems and "apt-get install xsane"...
Page 130 6. Scan & Send (Faxing) This guide gives you information about using your machine as a fax machine. This chapter includes: • Preparing to fax • Using a fax in your computer • Understanding the fax screen • Sending a fax •...
Page 131: Scan & Send (Faxing)
Preparing to fax • You cannot use this machine as a fax through the internet phone. For more information, ask your internet service provider. • We recommend you use traditional analog phone services like PSTN (public switched telephone network) when using a phone line as a fax line.
Page 132: Using A Fax In Your Computer
To send a fax from your computer, the Samsung Network PC Fax program with the fax list you have sent. must be installed. You can install the Samsung Network PC Fax driver from the software CD. When the installation window appears, select Installation Now.
Page 133 Using a fax in your computer Choose the number of copies and pages. Choose your paper size, orientation, and scale. Enter the recipients’ fax number in To input box. If you have stored frequently-used fax numbers, you can also use Addresses by pressing button.
Page 134: Understanding The Fax Screen
Understanding the fax screen Command keys Tap Scan & Send from the home screen or Apps, then tap to open the Fax screen. If you see a different screen, tap the icon to go to the home screen. Button Name Description Quick Menu Open the quick menu.
Page 135 Understanding the fax screen Virtual Hard Key Preview Preview displays the original scanned image. • Virtual hard keys are located on the right side of the screen. • When an app is launched for the first time, the virtual hard keys are Button Name Description...
Page 136 Understanding the fax screen Adjusting the brightness Selecting the original type You can adjust the brightness level of a copy if needed for easier reading if the Use the original type setting to improve copy quality by selecting the original contains faint markings or dark images. Adjust the brightness level appropriate document type for a copy job.
Page 137 Understanding the fax screen • Save as Default : Allows you to save the current Scan & Send settings as the • Address Book Settings: This address book contains contacts that are default Scan & Send settings. After you save the default Scan & Send available to all users.
Page 138 Understanding the fax screen Setting options • 2 Sided, Calendar: For originals that are printed on both sides, but the back is rotated 180 degrees. You can set a detail options in the Send tab and More tab. To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the DADF.
Page 139 Understanding the fax screen Fax Options • Both Pages(From Right): Scans both facing pages from the right page. • Book Center & Edge Erase: You can change the void area setting for the If you send originals that are of poor quality, or contain photographs, you can binding around the entire book-edge;...
Page 140: Color Mode
Understanding the fax screen Color Mode Original Type Use this setting to improve copy quality by selecting the appropriate document Use one of these options to scan the original among Color, Gray or Mono. type for the current job. • Mono: Displays an image in black and white.
Page 141 Understanding the fax screen Background Adjustment Fax screen This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. •...
Page 142 Understanding the fax screen Button Name Description Recent View any recently-used addresses. Open a list of group addresses. Groups Contacts Open a list of your contacts. Pause Pause the current job. Add Contacts Add a new contact to your addresses. Add To Add to the destination list.
Page 143: Sending A Fax
Sending a fax This section explains how to send a fax and the special methods of transmission. or select other settings. You can place the originals use either the DSDF or the scanner glass. If the Sending a fax originals are placed on both the DSDF and the scanner glass, the machine will read the originals on the DSDF first, because it has higher scan priority.
Page 144: Resending Automatically
Sending a fax Resending automatically • You can send a fax directly from your computer (see "Using a fax in your computer" on page 132). If the line is busy or there is no answer when you send a fax, the machine automatically redials the number.
Page 145: Receiving A Fax
Receiving a fax This section explains how to receive faxes, and the special options available. Receiving manually in Telephone mode Changing Receive Mode You can receive a fax call by pressing On Hook and then pressing (Start) from virtual hard key when you hear a fax tone from the remote machine. The Your machine is preset to Fax mode at the factory.
Page 146 Receiving a fax Tab On to enable this feature. • If you have set your machine to this mode and your answering machine is turned off, or no answering machine is connected to the EXT socket, your machine automatically enters mode after a predefined number When the machine receives a fax in this mode, Print option becomes of rings.
Page 147 Receiving a fax Setting Received Fax Printing Forwarding faxes Use this option to set printing options for received faxes. You can set your machine to forward sent or received faxes to email, SMB, FTP, etc. If you are out of the office but need to receive faxes, this feature may be Tap Settings >...
Page 148 Receiving a fax Option Description Option Description ECM Mode Set the machine to correct errors. This helps Machine ID & Fax No You can set the machine ID and fax number to overcome poor line quality and ensures any be printed at the top of each page. faxes you send are properly transmitted to any other error correction-equipped fax machine.
Page 149 Receiving a fax Option Description Option Description DRPD Mode Enable a user to answer several different Fax Country Setting Select a country as default. Before changing phone numbers on the same telephone line. this, connect a telephone line to the machine. Set the machine to recognize different ring When you change the country, a ping test is patterns for each number.
Page 150: Setting Up An Address Book
7. Setting up an address book This guide gives you guidelines for the address book. This chapter includes: • Understanding the address screen • Using the control panel • Using SyncThru™ Web Service...
Page 151: Understanding The Address Screen
Understanding the address screen The Address book app allows you to access and save frequently used addresses Address screen in the machine. You can save fax numbers and email addresses as well as addresses for SMB, FTP, and and so on. You can save frequently used fax numbers, e-mail addresses, SMB server Tap Address Book from the home screen or Apps.
Page 152 Understanding the address screen Sub menu (Action overflow) You cannot add a group as a member of another group. To use some features, you may need to log-in as an administrator (see "Log- Command keys in" on page 313). • Search: Searches the names and contact information in the Contacts list.
Page 153: Using The Control Panel
Using the control panel Tap the SMB, Email, and/or FTP input boxes to enter that information of Storing individual addresses the recipient. Tap Address on the home screen or Apps > Tap (add) on the display • If you want a SMB or FTP server to allow anonymous connections, select screen the Anonymous from Login...
Page 154 Using the control panel \\folder\user name\2014-01-01\DOCJPEG\DOC001.jpg Storing address groups \\folder\user name\2014-01-01\DOCJPEG\DOC002.jpg Tap Address book on the home screen or Apps > Groups > on the Tap OK to save the information. display screen. Tap the Name input field and enter a name for the group. Editing Individual address Tap +Add Contact and check the boxes for any addresses you want include in the group.
Page 155 Using the control panel Editing address groups Searching for address book entries You can search the addresses that are currently stored in the address book. Tap Address book > Groups on the home screen or Apps. Tap the name of group you want to edit and tap (edit).
Page 156 Using the control panel Tap OK in the confirmation window and the selected addresses are deleted from the address book. Viewing the address book You can browse for individual addresses and groups. Tap Address book on the home screen or Apps. Tap an address to see more information about it.
Page 157: Using Syncthru™ Web Service
Using SyncThru™ Web Service You can store addresses conveniently from the networked computer using Enter a name to add and select a speed dial number in the General field. SyncThru™ Web Service. Only for users registered on the machine can store addresses through login SyncThru™...
Page 158 Using SyncThru™ Web Service Month: A sub-folder is created every month using the name format “YYYY-MM” (for example, “2012-01”). If the SMB server you entered is not registered to a domain, leave this field blank or enter the computer name of the SMB server. Year: A sub-folder is created every year using the name format “YYYY”...
Page 159 Using SyncThru™ Web Service Enter the file name in File Name to store on the server. Check the box for the address you want to edit and click Edit. To verify that the process is working with your settings, click Test. Change the address information.
Page 160 Using SyncThru™ Web Service Check the boxes of the addresses you want to delete and click Delete. Enter a name or part of a name to search for in the search field. Check the box at the top of the column to select all addresses. You can search for addresses in a specific category such as Fax Number, Click OK in the confirmation window to delete the addresses.
Page 161 Using SyncThru™ Web Service • Use comma(,) as a separator. Exporting Address Book • When importing the address book data from a computer to the machine, the existing address book data is deleted. • Make sure to enter valid data. If you enter invalid data, unexpected errors This feature may not be available depending on model or optional goods can occur.
Page 162 Using SyncThru™ Web Service Grouping addresses in address book If you do not want to add individual addresses to the group address you made, skip this step. You can add individual addresses next time pressing Open a web browser from your networked computer. Group Details.
Page 163 Using SyncThru™ Web Service Click Login. Enter the ID and password, and select a domain as you log in the machine. Click Address Book. Click Login. Click Groups. Click Address Book. Check the group address you want to edit and press Edit Group. Click Groups.
Page 164 Using SyncThru™ Web Service Enter the ID and password, and select a domain as you log in the machine. Click Login. Click Address Book. Click Groups. Click the group address you want to see and click Group Details. • You can add individual addresses directly. Check the addresses you want to add to Group Address Book in Individual Address Book.
Page 165: Management Tools
• SyncThru™ Web Service • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using Box...
Page 166: Accessing Management Tools
Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Page 167: Syncthru™ Web Service
SyncThru™ Web Service This chapter gives you step-by-step instructions for setting up the network Required web browser environment through SyncThru™ Web Service. You need one of the following web browsers to use SyncThru™ Web Service. • Internet Explorer® 6.0 or higher is the minimum requirement for SyncThru™...
Page 168 SyncThru™ Web Service IPv6 supported web browser Logging into SyncThru™ Web Service Start a web browser, such as Internet Explorer®, that supports IPv6 Before configuring options in SyncThru™ Web Service, you need to log-in as an addressing as a URL. administrator.
Page 169 SyncThru™ Web Service • Print Information: You can print all the reports provided by your machine. Information tab You can use these reports to help you maintain your machine. This feature is also available in the machine (see "Report" on page 328). This tab gives you general information about your machine.
Page 170 SyncThru™ Web Service Box tab Address book tab You can manage the Box. This feature is also available from the machine (see You can manage the address book. This feature is also available from the "Using Box" on page 190). machine (see "Understanding the address screen"...
Page 171 SyncThru™ Web Service Scan & Send : You can set scan related settings. This feature is also HTTP: You can allow or block users from accessing the SyncThru™ Web available from the machine (see "Understanding the Scan & Send Service. This feature is also available from the machine (see "Network screen"...
Page 172 SyncThru™ Web Service • Network Security: From the SyncThru™ Web Service, select the Security tab 802.1x: You can enable/disable 802.1x Security as well as manage > Network Security. filtering rules. This feature is also available from the machine (see "802.1x" on page 332). Digital Certificate: You can manage digital certificates.
Page 173 You can also information. When it comes to the role, users are allowed to see only the connect to the Samsung website or download manuals and drivers by selecting role they belong to but not its permissions.
Page 174: Easy Capture Manager
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.
Page 175: Samsung Anyweb Print
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 176: Easy Eco Driver
Easy Eco Driver Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset. How to use: 1 Open a document to print.
Page 177: Using Samsung Easy Document Creator
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
Page 178: Using Samsung Easy Printer Manager
The Printer List displays printers installed on your computer For Windows, and network printers added by network discovery (Windows Select Start > Programs or All Programs > Samsung Printers > Samsung only). Easy Printer Manager > Samsung Easy Printer Manager.
Page 179 Using Samsung Easy Printer Manager Printer This area gives you general information about your machine. Contents Displays information about the selected machine, remaining information You can check information, such as the machine’s model area toner level, and paper. The information will vary based on the name, IP address (or Port name), and machine status.
Page 180: Device Settings
Using Samsung Easy Printer Manager Alert Settings (Windows only) Advanced settings user interface overview This menu includes settings related to error alerting. The advanced user interface is intended to be used by the person responsible • Printer Alert: Provides settings related to when alerts will be received.
Page 181: Using Samsung Printer Status
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Page 182 Using Samsung Printer Status User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Supplies You can view the percentage of toner remaining in Information each toner cartridge.
Page 183: Using Samsung Printer Experience
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
Page 184: Adding A Printer
Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting you want to add/delete a printer, follow the instructions below.
Page 185 Deleting a printer Printing from Windows 8 From the Charms, select Settings. This section explains common printing tasks from the Start screen. Or, right-click the Samsung Printer Experience page and select Settings. Basic printing Select Remove Printer. Select the printer you want to delete.
Page 186: Cancelling A Print Job
Using Samsung Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
Page 187 Using Samsung Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, Layout settings orientation, and document type.
Page 188 Using the sharing feature Some features may not be available depending on the model or options. If Samsung Printer Experience allows you to print from other applications this tab is not shown or disabled, it means that this features are not installed on the computer using the sharing feature.
Page 189: Scanning From Samsung Printer Experience
Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Samsung Printer Experience tile on the Start screen. Click Scan ( Set up the scanning parameters such as image type, document size, and resolution.
Page 190: Using Box
• If important data is stored in the Box, we recommend you to backup the Button Name Description data regularly. Samsung disclaims all responsibility for damage or loss of Quick Menu Open the quick menu. data caused by misuse or failure of the machine.
Page 191 Using Box Button Name Description Button Name Description Sub menu (Action Open the sub menu. Print Manage the stored print data. overflow) • Select All : Select all folders and files. • Print Options : Set options for printing. Send Manage the stored send data.
Page 192 Using Box Using multi check This function is not available in Print and Send storage. Touch and hold a folder or file, then change the multi check mode. Create private folder This function is not available in Download and USB storage. •...
Page 193: Troubleshooting
• Solving other problems If you cannot solve problems using this chapter, contact your administrator or service center. You can see the contact information from Settings > Contact Information > System Administrator or Samsung Support. This information is configured by the machine’s administrator.
Page 194: Redistributing Toner
Redistributing toner When the toner cartridge is near the end of its life: Redistributing toner • White streaks or light printing occurs. • Toner low related message appears on the display. • The status LED blinks red. Click this link to open an animation about redistributing toner. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
Page 195 Redistributing toner Pull the corresponding toner cartridge out from the machine. Thoroughly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Page 196 Redistributing toner Hold the toner cartridge and align it with the corresponding slot inside Close the front door. Ensure that the door is securely closed. the machine. Insert it back into its slot until it locks in place. If the front door is not completely closed, the machine will not operate. 9.
Page 197: Replacing The Toner Cartridge
Replacing the toner cartridge When the toner cartridge is totally empty Replacing the toner cartridge • The status LED turns red on and the display screen to illustrate hard errors such as your Toner Cartridge is empty; or paper Jam and the like. •...
Page 198 Replacing the toner cartridge Pull the corresponding toner cartridge out from the machine. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. Remove the new toner cartridges from its bag. 9. Troubleshooting...
Page 199 Replacing the toner cartridge Hold the toner cartridge and align it with the corresponding slot inside Close the front door. Ensure that the door is securely closed. the machine. Insert it back into its slot until locks in place. If the front door is not completely closed, the machine will not operate. 9.
Page 200: Replacing The Imaging Unit
Replacing the imaging unit When the life of the imaging unit expires totally Push down the lever and pull the corresponding toner cartridge out from the machine. • The status LED turns red on and the display screen shows the error message of replacing imaging unit.
Page 201 Replacing the imaging unit Open the inner cover and pull the corresponding imaging unit out from the machine. Do not use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of the imaging unit. Remove the sheet protecting the surface of the imaging unit.
Page 202 Replacing the imaging unit Remove the sealing tape. Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until locks in place. Hold the handles on the new imaging unit, and push the imaging unit until it locks into place.
Page 203 Replacing the imaging unit Close the front door. Ensure that the door is securely closed. If the front door is not completely closed, the machine will not operate. 9. Troubleshooting...
Page 204: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the next guidelines. • Ensure that the adjustable guides are positioned correctly (see "Loading paper in the tray" on page 51). Do not overload the tray.
Page 205: Clearing Original Document Jams
Clearing original document jams When an original jams while passing through the Dual scan document Original paper jam in front of scanner feeder(DSDF), a warning message appears on the display screen. Remove any remaining pages from the DSDF. To avoid tearing the document, remove the jammed document slowly and gently.
Page 206 Clearing original document jams Gently remove the jammed paper from the DSDF. Close the DSDF cover. 9. Troubleshooting...
Page 207 Clearing original document jams Gently remove the jammed paper from the DSDF. Original paper jam inside of scanner Remove any remaining pages from the DSDF. Open the DSDF cover. If you do not see paper in this area, go to the next step. 9.
Page 208 Clearing original document jams Open the DSDF. Open the DSDF jam cover. 9. Troubleshooting...
Page 209 Clearing original document jams Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. Original paper jam while reversing paper in scanner Remove any remaining pages from the DSDF. Open the DSDF cover. Close the DSDF jam cover and the DSDF.
Page 210 Clearing original document jams Open the DSDF input tray. Pull the jammed paper gently out of the DSDF. Close the DSDF input tray and the DSDF cover. Load the removed pages back into the DSDF. 9. Troubleshooting...
Page 211 Clearing original document jams Pull the jammed paper gently out of the DSDF. Original paper jam in front of scanner duplex path Remove any remaining pages from the DSDF. Open the DSDF cover. Close the duplex jam cover and the DSDF cover. Load the removed pages back into the DSDF.
Page 212 Clearing original document jams Open the DSDF. Open the DSDF jam cover. 9. Troubleshooting...
Page 213 Clearing original document jams Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. Original paper jam in exit area of scanner Remove any remaining pages from the DSDF. Open the DSDF cover. Close the DSDF jam cover and the DSDF.
Page 214 Clearing original document jams Open the DSDF input tray. Gently remove the jammed paper from the DSDF. Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF. 9. Troubleshooting...
Page 215 Clearing original document jams Open the DSDF input tray. Original paper jam in duplex exit area of scanner Remove any remaining pages from the DSDF. Open the DSDF cover. 9. Troubleshooting...
Page 216 Clearing original document jams Gently remove the jammed paper from the DSDF. Pull the jammed paper gently out of the DSDF. If you do not see paper in this area, go to the next step. Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF.
Page 217: Clearing Paper Jams
Clearing paper jams When a paper jam occurs, a warning message appears on the display screen. Pull out tray 1. To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam. Paper jam in tray 1 Click this link to open an animation about clearing a jam.
Page 218 Clearing paper jams Remove the jammed paper from the machine. Lift the side of the tray, pull the tray out. If you do not see paper in this area, go to the next step. 9. Troubleshooting...
Page 219 Clearing paper jams Remove the jammed paper from the machine. Open the right door. Remove the jammed paper by gently pulling it straight out. Close the right door. If you do not see paper in this area, go to the next step. Insert tray 1 back into the machine until it locks into place.
Page 220 Clearing paper jams Remove the jammed paper from the machine. Paper jam in tray 2 Click this link to open an animation about clearing a jam. Pull out tray 2. 9. Troubleshooting...
Page 221 Clearing paper jams Open the right bottom door. If you do not see paper in this area: Lift the side of the tray, pull the tray out. Remove the jammed paper from the machine. If you do not see paper in this area, go to the next step. Insert tray 2 back into the machine until it locks into place.
Page 222 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam in tray 3 Click this link to open an animation about clearing a jam. Pull out tray 3. Close the right bottom door. 9. Troubleshooting...
Page 223 Clearing paper jams Remove the jammed paper from the machine. Open the right bottom door of the Triple Cassette Feeder. If you do not see paper in this area, go to the next step. Insert tray 3 back into the machine until it locks into place. 9.
Page 224 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam in the multi-purpose tray Click this link to open an animation about clearing a jam. If the paper is not feeding properly, pull the paper out of the machine. Open and close the front door to resume printing.
Page 225 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam inside the machine (Jam feed 1) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 226 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam inside the machine (Jam feed 2) Click this link to open an animation about clearing a jam. Open the right bottom door. Close the right bottom door. 9.
Page 227 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam inside the machine (Jam feed 3) Open the right bottom door of the Triple Cassette Feeder. Close the dual cassette feeder right bottom door. 9. Troubleshooting...
Page 228 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam inside the machine (Jam Registration) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 229 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam inside of the machine (Jam at Fuser out) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 230 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam at the top of duplex path (Jam Duplex Return) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 231 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam at the top of duplex path (Jam Duplex 1) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 232 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam at the inside of duplex path (Jam Duplex 2) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 233 Clearing paper jams Remove the jammed paper by gently pulling it straight out. Paper jam bottom of duplex path (Jam Duplex Regi.) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Open the right door.
Page 234 Clearing paper jams Paper jam in exit area (Jam Exit Face down) Paper jam front of 2 Bin Finisher Click this link to open an animation about clearing a jam. Click this link to open an animation about clearing a jam. Gently pull the paper out of the output tray.
Page 235 Clearing paper jams Press right of 1c lever and then push stacker to left. Paper jam inside at 2 Bin Finisher, Paper jam inside 2 Bin Finisher’s duplex Click this link to open an animation about clearing a jam. Open the 2Bin Finisher front door. Remove the jammed paper.
Page 236 Clearing paper jams Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b Remove the jammed paper. down as well. 9. Troubleshooting...
Page 237 Clearing paper jams Pull up on the stacker lever and then close the stacker front cover. Paper jam at exit of 2 Bin Finisher Click this link to open an animation about clearing a jam. Gently pull the paper out through the exit area. 9.
Page 238 Clearing paper jams Open and close the 2Bin Finisher front door. Printing automatically resumes. 9. Troubleshooting...
Page 239: Understanding Display Messages
The indicated imaging Replace the imaging unit new imaging unit unit has reached its with a Samsung-genuine estimated imaging imaging unit (see • If a message is not in the table, reboot the power and try the printing job "Replacing the imaging unit life again.
Page 240 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Finisher Failure [error There is a problem in Turn the machine off and HDD System Failure There is a problem in Turn the machine off and number]. Turn off then the finisher.
Page 241 Suggested solutions Message Meaning Suggested solutions Imaging unit is not The imaging unit you Install a Samsung-genuine Input System Failure: There is a problem in Open and close the tray. If compatible. Check users have installed is not for imaging unit, designed for [error number].
Page 242 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Motor Failure: [error There is a problem in Turn the machine off and Paper in all output bins is The output tray is full. Remove papers from the number]. Turn off then the motor system.
Page 243 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Paper jam at exit of Paper has jammed Clear the jam (see "Paper Paper Jam inside of Paper has jammed Clear the jam (see "Paper finisher: [error number] during finishing. jam inside at 2 Bin Finisher, machine inside of the machine.
Page 244 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Paper jam in tray 1 Paper has jammed in Clear the jam (see "Paper Prepare new toner The estimated Prepare a new cartridge the feeding area of the jam in tray 1" on page 217). cartridge for a replacement.
Page 245 Replace the tray pickup Replace it has reached the end of when the staple cartridge [number] pickup roller pickup roller expires roller with a Samsung- its lifespan. is completely empty. totally. genuine pickup roller, call Replace the staple for service.
Page 246 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Staple cartridge is empty The staple cartridge This message appears The paper in finisher bin The finisher bin is full. Remove papers from the or not installed. Replace has reached the end of when the staple cartridge [number] is full.
Page 247 The tray is not securely Reinstall the tray. If the Machine Settings > System > Setup > Supplies Management > Toner Cartridge Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > number]. Pull tray connected.
Page 248: Power And Cable Connecting Problems
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving • Plug in the power cord and turn on the power switch (see "Turning on the machine" on page 26). power, •...
Page 249: Solving Other Problems
Solving other problems The following chart lists some trouble conditions that may occur and the Paper feeding problems recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: Condition Suggested solutions •...
Page 250 Solving other problems Condition Suggested solutions Printing problems Paper does not feed • Remove any obstructions from inside the machine. into the machine. • Paper has not been loaded correctly. Remove Condition Possible cause Suggested solutions paper from the tray and reload it correctly. The machine The machine is not Check the power cord connections.
Page 251 Solving other problems Condition Possible cause Suggested solutions Condition Possible cause Suggested solutions The machine The port setting is Check the Windows printer setting A print job is The job may be very Reduce the complexity of the page does not print. incorrect.
Page 252 Solving other problems Condition Possible cause Suggested solutions Condition Possible cause Suggested solutions The machine The machine cable is Disconnect the machine cable and The machine Incompatibility between Printing the PDF file as an image prints, but the loose or defective. reconnect.
Page 253 Solving other problems Condition Possible cause Suggested solutions Printing quality problems Your machine The oil used to protect After printing about 100 color has an odd the fuser is evaporating. pages, there will be no more smell. smell during It is a temporary issue. If the inside of the machine is dirty or paper has been loaded improperly, there initial use.
Page 254 Solving other problems Condition Suggested Solutions Condition Suggested Solutions Toner specks • The paper may not meet specifications; for example, the White Spots If white spots appear on the page: paper may be too moist or rough (see "Print media •...
Page 255 Solving other problems Condition Suggested Solutions Condition Suggested Solutions Color or Black If the amount of background shading becomes unacceptable: Vertical If marks repeatedly appear on the printed side of the page at background repetitive even intervals: • Change the image transfer belt if it has reached its lifespan. defects Contact a service representative.
Page 256 Solving other problems Condition Suggested Solutions Condition Suggested Solutions Misformed • If characters are improperly formed and producing hollow Wrinkles or • Ensure that the paper is loaded properly. images, the paper stock may be too slick. Try different characters creases •...
Page 257 Solving other problems Condition Suggested Solutions Condition Suggested Solutions Solid Color or • The imaging unit may not be installed properly. Remove Horizontal If horizontally aligned black streaks or smears appear: the imaging unit and reinsert it. Black pages stripes •...
Page 258 Solving other problems Condition Suggested solution Copying problems Frequent copy • Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/ paper jams occur. adjust the paper guides, if necessary. Condition Suggested solution •...
Page 259 Solving other problems Condition Suggested solutions Scanning problems The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed. Condition Suggested solutions • Graphics are scanned more slowly than text. The scanner does not work.
Page 260 Solving other problems condition suggested solutions Fax problems (optional) Faxes are not received • The receiving mode should be set to fax. automatically. • Make sure that there is paper in the tray. condition suggested solutions • Check to see if the display shows any error message.
Page 261: Common Windows Problems
Samsung Printer Experience is not Samsung Printer Experience is not shown when you click more settings. installed. Download the app from the Windows Store and install it.
Page 262 Solving other problems Common Mac problems Condition Suggested solutions Machine information is not displayed Check the Printer properties. Click when you click the device in the Devices the Ports tab. Condition Suggested solutions and Printers. (Control Panel > Devices and The machine does not print PDF Printing the PDF file as an image may Printers >...
Page 263: Common Linux Problems
Solving other problems Common Linux problems Condition Suggested solutions Printing always works with This duplex issue was in Ubuntu 9.10 CUPS duplex. package. Update CUPS version to 1.4.1- Condition Suggested solutions 5ubuntu2.2. There is no xsane nor simple- For some Linux distributions, there might be Printer is not added through The problem occurs on Debian 7 due to the scan application on my Linux...
Page 264: Common Postscript Problems
Solving other problems Common PostScript problems Problem Possible cause Solution When printing a The resolution setting in Make sure that the resolution The following situations are PS language specific and may occur when several document in the printer driver may setting in your printer driver printer languages are used.
Page 265: 10. Consumables And Accessories
10. Consumables and accessories This guide provides information on purchasing Consumables, accessories and maintenance parts available for your machine. This chapter includes: • Ordering supplies and accessories • Available Consumables • Precautions • Available accessories • Available maintenance parts • Installing accessories •...
Page 266: Ordering Supplies And Accessories
• See "Available accessories" on page 269. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Page 267: Available Consumables
Available Consumables When Consumables reach their lifespan, you can order the following types of Consumables for your machine. Type Average yield Part name Approx. 30,000 standard pages. • MLT-D358S Toner cartridge Approx. 100,000 pages • MLT-R358 Imaging unit a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. b.
Page 268: Precautions
Precautions • Disconnect the power cord. Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. •...
Page 269: Available Accessories
Available accessories You can purchase and install accessories to enhance your machine’s Accessory function Part name performance and capacity. Cabinet Stand (Tall You can place the SL-DSK001T / SL-DSK002S and Short) machine on the Accessory function Part name ergonomically When using the designed cabinet Optional tray 2/3/4 If you are experiencing...
Page 270 Available accessories Accessory function Part name Accessory function Part name 1-Bin Finisher The 1-Bin Finisher SL-FIN001M FDI (Foreign Device This card is installed CLX-KIT20F consists of big size Interface) kit inside the machine to (Stacker &Stapler) output tray which holds allow a third party up to 500 sheets of device such as a coin...
Page 271: Available Maintenance Parts
Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...
Page 272: Installing Accessories
Installing accessories Precautions Setting Device Options • Disconnect the power cord When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use Never remove the control board cover while the power is turned on. the optional devices you installed in this driver, you can set the optional devices To avoid the possibility of an electrical shock, always disconnect the power in Device Options.
Page 273 Installing accessories • Admin Job Accounting: Allows you to associate user and account identification information with each document you print. If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. User permission: If you check this option, only users with user permission can start a print job.
Page 274: Checking Replaceable's Lifespan
Checking replaceable’s lifespan If you experience frequent paper jams or printing problems, check the remaining lifespan of Consumables. Replace the corresponding parts, if necessary. Tap Settings > Management > Supplies Life from the main screen. Check the consumables life. 10. Consumables and accessories...
Page 275: Using A Usb Drive Device
Using a USB Drive device This chapter explains how to use a USB Drive device with your machine. You must use only an authorized USB Drive device with an A plug type connector. Understanding the USB screen To use the USB feature, tap Box > USB from the home screen or Apps. Documents and images printed, scanned, downloaded and sent from USB can Use only a USB Drive device with metal-shielded connector.
Page 276 Using a USB Drive device Printing from a USB Drive device Do not insert the USB Drive device to other ports except the ports which is as shown below the image. If you insert the USB Drive device to other ports, the machine shows warning message on the display screen.
Page 277 Using a USB Drive device Insert a USB Drive device into the USB port on your machine. Select the appropriate option. Your machine automatically detects the device and reads data stored on • Copies: Selects the number of copies. it (see "About USB Drive device" on page 275). •...
Page 278: Deleting An Image File
Using a USB Drive device Formatting a USB Drive device Managing USB Drive device Insert a USB Drive device into the USB port on your machine. You can delete image files stored on a USB Drive one-by-one or all at once by Tap Box >...
Page 279: Replacing The Staple Cartridge
Replacing the staple cartridge When the stapler is completely empty, the message for installing the staple Pull the stapler unit out. cartridge appears on the display screen. Open the 2Bin Finisher front cover. 10. Consumables and accessories...
Page 280 Replacing the staple cartridge Lift the empty staple cartridge form the stapler unit. Slide the stapler unit in until it locks in place. Unpack the new staple cartridge. Place the staple cartridge back into the stapler unit. Close the 2Bin Finisher front cover. 10.
Page 281 11. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 282: Specifications
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Width x Length x Height 630 x 506 x 636mm (24.80 x 19.93 x 25.03 inches) Dimension Machine with consumables 44 kg (97.02 Ibs)
Page 283 Specifications Items Description Average operating mode Less than 900 W Power consumption Ready mode Less than 30 W Power save mode Less than 1.5 W Less than 0.5 W Power off mode a. Dimensions and weight are measured without a handset and other accessories. b.
Page 284 Specifications Print media specifications Print media weight /Capacity Type Size Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m (18 to 24 lbs (18 to 24 lbs (18 to 24 lbs 70 to 90 g/m 70 to 90 g/m...
Page 285 Specifications Print media weight /Capacity Type Size Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in HCF. 75 to 90 g/m (20 to 24 lbs 75 to 90 g/m (20 to 24 lbs bond) bond)
Page 286 Specifications Print media weight /Capacity Type Size Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray Pre-Printed Letter, Legal, Oficio, Refer to the Plain paper section 75 to 85g/m (20 to 23 lbs 75 to 85g/m (20 to 23 lbs 75 to 85g/m (20 to 23 lbs Folio, A4, JIS B5, ISO...
Page 287 Specifications Print media weight /Capacity Type Size Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray Refer to the Plain Refer to the Plain paper section LetterHead 75 to 90 g/m (20 to 24 lbs 75 to 90 g/m (20 to 24 lbs 75 to 90 g/m (20 to 24 lbs paper section...
Page 288: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB ®...
Page 289 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Requirements (Recommended) Operating system Free HDD space Mac OS X 10.5 ®...
Page 290 Specifications Linux Items Requirements Operating system Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0, 7.0, 7.1 Mint 13, 14, 15 Pentium IV 2.4GHz (Intel Core™2)
Page 291 Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB 11. Appendix...
Page 292 Specifications Network environment Network and wireless models only (see "Features by model" on page 8). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Page 293: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 294 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
Page 295 China only electronic equipment) (Applicable in countries with separate collection systems) Website : http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Page 296 (The United States of America only) Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or FCC information to the user call, (877) 278 - 0799 This device complies with Part 15 of the FCC Rules. Operation is subject to the...
Page 297 Regulatory information • Consult the dealer or experienced radio TV technician for help. Taiwan only Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and...
Page 298 Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number Germany only of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
Page 299 Regulatory information The Telephone Company may make changes in its communications facilities, The equipment complies with Part 68 of the FCC rules and the requirements equipment operations or procedures where such action is reasonably required adopted by the ACTA. On the rear of this equipment is a label that contains, in the operation of its business and is not inconsistent with the rules and among other information, a product identifier in the format US:AAAEQ##TXXXX.
Page 300 Regulatory information • If your area experiences a high incidence of lightning or power surges, we The 13 amp plug is the most widely used in the UK and should be suitable. recommend that you install surge protectors for both the power and the However, some buildings (mainly old ones) do not have normal 13 amp plug telephone lines.
Page 301 March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. 11. Appendix...
Page 302 Regulatory information China only 11. Appendix...
Page 303: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 304 User’s Guide User’s Guide MultiX Samsung Multifunction press M537x series M437x series ADVANCED (ADMINISTRATOR’S GUIDE) ADVANCED (ADMINISTRATOR’S GUIDE) This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Some features may not be available depending on model or country.
Page 305 1. About this administrator’s guide Convention Network filtering settings Intended audience Installing driver over the network Security policies for administrators Samsung Mobile Print Terminology used in this guide AirPrint Google Cloud Print™ 2. Advanced Features for Settings 4. Maintenance Menu...
Page 306: About This Administrator's Guide
1. About this administrator’s guide This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Your machine provides features that are available only for administrators, such as remotely installing the driver or creating the installer package. You can also refer to this guide for maintenance information (eg., cleaning the machine, replacing toner cartridges).
Page 307: Convention
Convention The following table offers the conventions of this guide: Convention Description Example Bold For texts on the display or button names on the machine. Start Note Provides additional information or detailed specification of the machine function and feature. The date format may differ from country to country.
Page 308: Intended Audience
Intended audience The expected user for this guide is an administrator with an understanding of: • General knowledge of machine and other optional parts. • Basic technical knowledge. • The network printing environment. • Network protocols – subnets, security features, addresses. •...
Page 309: Security Policies For Administrators
Security policies for administrators Administrators need to adhere to the following policies in order to securely manage the machine: • The administrator should place the machine in a secure place where the machine can be protected by the physical contact or modulation, •...
Page 310: Terminology Used In This Guide
Terminology used in this guide The following terms are used throughout this guide in examples, instructions, Acronyms Meaning and descriptions: EAP-MS- Extensible Authentication Protocol-Microsoft Challenge- CHAPv2 Handshake Authentication Protocol version 2 Internet Protocol Synonym HTTP Hypertext Transfer Protocol Some terms in this guide are used interchangeably, as below: HTTPS Hypertext Transfer Protocol Secure PEAPv0/EAP-...
Page 311 Terminology used in this guide Acronyms Meaning SyncThru™Web Service WINS Windows Internet Name Service Web Service for Device Glossary (See "Glossary" on page 384.) 1. About this administrator’s guide...
Page 312: Settings Menu
2. Advanced Features for Settings Menu This chapter explains the Settings menu provided by your machine. The Settings menu provides various options for administrators to set in order to use the machine to its full capabilities. This chapter includes: • Log-in •...
Page 313: Log-In
Log-in Depending on the authentication settings you selected, you may need to log-in as an administrator to access some options under Settings menu (see "Authentication" on page 322). Contact your network service provider or network administrator for more information. Tap Settings from the home screen or Apps. Select the option you want.
Page 314: Language And Input
Language and Input This menu allows you to configure the language in which to display the menus. Input You can also set onscreen keyboard options. Tap Settings > Language and Input from the home screen or Apps. When there is no input for a certain period of time, the machine cancels the held job or exits the current menu and goes in to the default settings.
Page 315: Machine
Machine Before using the machine, set up the general settings. Feature Description Power Saver Allows you to reduce energy consumption. If • Some menus may not appear on the display depending on options or you set this option, the machine goes into models.
Page 316 Machine Tray settings Sound This feature allows you to check the current tray settings and change the You can set the volume for button sound, notice alarm, and the sounds settings if necessary. There are many options available for setting the tray and occurring during a fax job.
Page 317 Machine Display Adjustment you can change various settings for the display. You can choose the altitude of the place where your machine is located. You can also adjustment the image management and checking the machine test. • Wallpaper: Assigns a wallpaper for the Home screen, Login screen, or both. •...
Page 318: Power Save
Machine Auto Tone Adjustment: Performs a normal or full tone adjustment Performance Optimization sequence immediately. When this option is On, you can wake up the machine from the power saving mode with the following actions: • Normal: Automatically adjusts the color tone. This process takes more time than Quick, but it produces better results.
Page 319 Machine Timers (administrator only) When there is no input for a certain period of time, the machine cancels the held Allows you to save print resources and enables ecofriendly printing. job or exits the current menu and goes in to the default settings. You can set the •...
Page 320: Admin Settings
Admin Settings This option is only available to administrators. Feature Description Print Settings You can set print related settings. When there • Some menus may not appear on the display depending on options or is no specific input for printing options, the models.
Page 321: Image Overwrite
Admin Settings • Scheduled Image Overwrite: you can set the schedule to manually Security overwrite the image. • Overwrite Method: You can select the method for overwriting the secure Allows you to set up the security related settings. non-volatile memory(hard). German VSITR: Select to overwrite the memory 7 times.
Page 322 Admin Settings ▪ Authentication SWS Login Screen: Provides Pre-Installed-For SWS, by default. SMB and Local Authentication: Executes authentication process This feature allows you to choose the authentication method for user based on the user information stored at SMB server. authentication. ▪...
Page 323: Supplies Management
Admin Settings ▪ Seconds: You can set the auto logout time. General Settings ▪ Logout Policy: You can select the logout Identification type. ▪ Login Restriction: You can set the Login Restriction time, attempts, Allows you to set up the genaral settings. or lock-out time.
Page 324 Admin Settings Contention Management Initial settings (administrator only) Allows you to set Copy, Print, Send, Report priority. You can change the initial settings when you first turn the machine on. More Settings If you want to stop adjusting the initial settings, press Exit. The settings you have set so far will be saved.
Page 325 Admin Settings • SNMP Configuration: Enter the Community Name, Access Permission, • If necessary, enter the location of the machine in the Location field. Authentication User Name, Authentication Password, Authentication Confirm Password, Privacy Password and Privacy Confirm Password in • If necessary, enter the information in the Administrator field for the each field.
Page 326 Print Settings If important data is stored in the Box, we recommend you to backup the data regularly. Samsung disclaims all responsibility for damage or loss of data caused by misuse or failure of the machine. You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here.
Page 327 Admin Settings Installing an application Uninstalling an application Tap Install button. Select the application you want to uninstall and tap Uninstall. A pop-up window with folder tree appears. Select the application file A confirmation window appears. Press Yes. and press OK. The application you selected is uninstalled.
Page 328: Management
Management • Some menus may not appear on the display depending on options or Report models. If so, it is not applicable to your machine. This feature allows you to print all the reports provided by your machine. You • Click the (Help) from the home screen or (quick menu) and can use these reports to help you maintain your machine.
Page 329 Management Account: Print to see the account list. • Send: Send Confirmation: You can set the machine to print a report whether a send was successfully completed or not. Fax Received: Print to check the list of faxes received. Fax sent: Print to check the list of faxes sent. Fax scheduled jobs: Print to check the list of scheduled fax jobs.
Page 330: Network Settings
Network Settings This option is setting the Network Settings functions. Feature Description Protocol You can enable/disable IPv6 protocol. • Some menus may not appear on the display depending on options or IPv6 Address You can set the IPv6 address types. models.
Page 331 Network Settings • DNS Configuration: You can configure the DNS server. TCP/IPv6 Host Name: Enter the host name. You can enter up to 63 characters. You can set the IPv6 settings. Default name is “SEC[MAC address]”. Domain Name: Enter the domain name. You can enter up to 128 •...
Page 332 Network Settings Never use DHCP: Disables DHCPv6. Network Protocol • DHCP Unique Identifier: Show the DHCP Unique ldentifier. • DHCP Identity Association Identifier: Show the DHCP Identity Association You can enable/disable what you want functions as below list. Identifier. Feature Description 802.1x Standard TCP/IP...
Page 333 Network Settings Network Security You can enable and configure these options in SyncThru™ Web Service only(see "Security tab" on page 171.) Feature Description IPSec You can disable IPSec if it is turned on in SyncThru™ Web Service. Network Filtering You can disable the network filtering options if it is turned on in SyncThru™...
Page 334: System
You can • Click the (Help) from the home screen or (quick menu) and download the latest software from the Samsung website (http:// then click on any option you want to know about. www.samsung.com/printer). •...
Page 335 If you log in as an administrator, you can change the contact information. • System Administrator: Check the contact information of the administrator. • Samsung Support: Check the information of the service center. 2. Advanced Features for Settings Menu...
Page 336: Network Setup
• Accessing network setup • Network settings (configuring TCP/IP) • Print settings (Ports to set for network printing) • Set Protocols • Network filtering settings • Installing driver over the network • Samsung Mobile Print • AirPrint • Google Cloud Print™...
Page 337: Network Environment
Network environment You can use network after connecting network cable to a corresponding port on Item Specification your machine. Network protocols • TCP/IPv4 You need to set up the network protocols on the machine to use it as your • DHCP, BOOTP network machine.
Page 338: Accessing Network Setup
Accessing network setup Make sure that the ethernet cable is connected to your machine. Tap Settings > Network Settings > Ethernet from the home screen or Apps. Log-in as an administrator (see "Log-in" on page 313). 3. Network setup...
Page 339: Network Settings (Configuring Tcp/Ip)
Network settings (configuring TCP/IP) When you connect your machine to a network, you must first configure the TCP/ TCP/IP Protocol IP settings for the machine. The settings shown below are the basic settings required for using your machine as a network machine. You can set TCP/IP, DNS server, TCP/IPv6, Ethernet, and IP address allocation methods.
Page 340 Network settings (configuring TCP/IP) DNS Configuration TCP/IPv6 You can configure the DNS server. You can set the IPv6 settings. • Host Name: Enter the host name. You can enter up to 63 characters. Default name is “SEC[MAC address]”. Tap Settings > Network Settings > Ethernet > TCP/IPv6 from the home screen or Apps.
Page 341 Network settings (configuring TCP/IP) Stateful Address: This is an IPv6 address which is acquired by a DHCPv6 server. 802.1x Manual Address: This is an IPv6 address which an administrator can configure manually. You can enable 802.1x authentication, which is a port-based authentication. If this authentication is enabled, the machine is not allowed to access through the •...
Page 342: Print Settings (Ports To Set For Network Printing)
Print settings (Ports to set for network printing) You can set the ports to use when printing. If you want to print though the network, you need to select the following ports. Tap Settings > Management > Report > Network Configuration from the home screen or Apps then tap Print.
Page 343: Set Protocols
Set Protocols You can enable/disable the protocols (Standard TCP/IP, LPR, IPP, ThinPrint, CIFS, SNTP (Simple Network Time Protocol), SLP (Service Location Protocol), Telnet, SNMP V1/V2 (Simple Network Management Protocol), SNMPv3, UPnP(SSDP) Protocol, and mDNS (Multicast Domain Name System), SetIP, and HTTP.
Page 344: Network Filtering Settings
Network filtering settings You can set your machine to prevent unlisted IP or MAC addresses from connecting to the machine. You can set general network filtering settings. Tap Settings > Network Settings > Network Security > Network Filtering from the home screen or App. You can also use this feature from the SyncThru™...
Page 345: Installing Driver Over The Network
Accessories > Run. find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows X:\Setup.exe replacing “X” with the letter, which represents your CD- Store. You need have a Microsoft account to use the Windows Store.
Page 346 > Support or downloads. intervention. Once you start the installation, the machine driver and software • If you want to install Samsung’s printer management tools, you need to are automatically installed on your computer. You can start the silent installation install them using the supplied software CD.
Page 347 Installing driver over the network Command- line Definition Description Command- line Definition Description /p”<port name>” or Specifies printer port. Printer port name can be /a”<dest_path>” or Specifies destination path Since machine drivers should specified as IP address, for installation. be installed on the OS /P”<port name>”...
Page 348 Installing driver over the network Command- line Definition Description Command- line Definition Description /x or Uses existing machine This command provides a /h, /H or /? Shows Command-line Usage. driver files to create way to install a printer printer instance if it is instance that uses installed already installed.
Page 349 Click Install. All components necessary for machine operations will be installed. You need to download Linux software packages from the Samsung website to If you click Customize, you can choose individual components to install. install the printer software (http://www.samsung.com > find your product >...
Page 350: Installing The Unix Printer Driver Package
Select AppSocket/HP JetDirect and enter your machine’s IP address. The installation procedure is common for all variants of UNIX OS mentioned. Click Forward button and add it to your system. From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. Acquire root privileges.
Page 351: Setting Up The Printer
Installing driver over the network Execute the “. /install –c” command to verify installation results. Setting up the printer Run “installprinter” from the command line. This will bring up the Add To add the printer to your UNIX system, run ‘installprinter’ from the command Printer Wizard window.
Page 352 Installing driver over the network Check the Make Default option to set this printer as default. Click OK to add the printer. 3. Network setup...
Page 353: Samsung Mobile Print
What is Samsung Mobile Print? Supported Mobile OS • Android OS 2.3 or higher Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung • iOS 4.0 or higher Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.
Page 354: Airprint
AirPrint Type in the ID and Password and select the Domain. then click LOGIN. Only AirPrint certified machines can use the AirPrint feature. Check the box Use the same login ID, Password, Domain as when logging in from the your machine came in for the AirPrint certified mark. machine (see "Log-in"...
Page 355 AirPrint Printing via AirPrint For example, the iPad manual provides these instructions: Open your email, photo, web page, or document you want to print. Touch the action icon( Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area.
Page 356: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Enter your printer’s IP address in the address field and press the Enter key or click Go. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Click Login in the upper right corner of the SyncThru™...
Page 357: Printing From The Chrome Browser
Google Cloud Print™ Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print™ service. such as Android Market or App Store.
Page 358 Google Cloud Print™ Select Print with Google Cloud Print. Click the Print button. 3. Network setup...
Page 359 4. Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Monitoring the supplies life • Setting supplies reorder notification • Replacing & redistributing supplies • Clearing memory • Cleaning the machine • Tips for storing the machine, supplies, and paper 373 •...
Page 360: Maintenance
Monitoring the supplies life Check remaining life of the supplies and prepare the supplies in advance. From the SyncThru™ Web Service You can also print the supplies life report. Select Supplies Information in the Report feature (see "Report" on page 328, "Information tab" on page 169). From the SyncThru™...
Page 361: Setting Supplies Reorder Notification
Setting supplies reorder notification Set the supplies reorder notification to receive notification emails and prepare supplies in advance. See "Supplies Management" on page 323. 4. Maintenance...
Page 362: Replacing & Redistributing Supplies
Replacing & redistributing supplies At this stage, the imaging unit needs to be replaced. Be sure to prepare a new Replacing the toner cartridge imaging unit in advance (see "Ordering supplies and accessories" on page 266). How to replace the imaging unit (see "Replacing the imaging unit" on page 200). When the toner cartridge is totally empty: •...
Page 363: Finding The Serial Number
Finding the serial number You might need to know the serial number of your machine when calling for a service. To check the serial number of your machine, follow the steps below. The serial number is written on the beginning of all the machine reports. Tap Settings >...
Page 364: Clearing Memory
Clearing memory There are few ways to clear memory to ensure the memory capacity of your Clearing fax memory machine. Select one of the ways below. When the fax memory is full, you can erase stored fax memory. There are two ways to erase the fax memory, follow the steps below: Clearing stored documents Check the stored documents before clearing machine memory.
Page 365: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty Cleaning the inside environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. During the printing process, paper, toner, and dust particles can accumulate inside the machine.
Page 366 Cleaning the machine Toner cartridge area Pull the corresponding toner cartridge out from the machine. Turn the machine off and unplug the power cord. Wait for the machine to cool down. Open the front door. Toner particles can be released inside the machine but it does not mean the machine is damaged.
Page 367 Cleaning the machine With a dry, lint-free cloth, wipe away any dust and spilled toner from the Hold the toner cartridge and align it with the corresponding slot inside toner cartridge area. the machine. Insert it back into its slot until it locks in place. •...
Page 368 Cleaning the machine Close the front door. Ensure that the door is securely closed. Cleaning the imaging unit area Open the front door. If the front door is not completely closed, the machine will not operate. Plug in the power cord and turn the machine on. 4.
Page 369 Cleaning the machine Open the side cover, Hold and push down the lever. Open the inner cover and pull the corresponding imaging unit out from the machine. • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes.
Page 370 Cleaning the machine With a dry, lint-free cloth, wipe away any dust and spilled toner from the Hold the handles on the new imaging unit, and push the imaging unit imaging unit area. until it locks into place. 4. Maintenance...
Page 371 Cleaning the machine Hold the toner cartridge and align it with the corresponding slot inside Close the side and front cover. Ensure that the door is securely closed. the machine. Insert it back into its slot until it locks in place. If the front door is not completely closed, the machine will not operate.
Page 372: Cleaning The Scan Unit
Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps to ensure the best possible copy quality. We suggest that you clean the scan unit at the start of each day and during the day, as needed. Prepare a soft, lint-free cloth.
Page 373: Tips For Storing The Machine, Supplies, And Paper
Tips for storing the machine, supplies, and paper • Keep them in a cool place with no humidity. Paper • Keep them covered so that dusts cannot be accumulated. • Keep them out of water. • Store print media in its ream wrapper until you are ready to use it. •...
Page 374: Tips For Moving The Machine
Tips for moving the machine • Use safe lifting and handling techniques. If you need to move this machine, you need at least four people. Use the lifting handles, as shown below. If less than four people attempt to lift the machine, it can lead to back injury.
Page 375: Printing A Demo Page
Printing a demo page Print a demo page to check the print quality of the machine if you have not used the machine for sometime. From the machine See "Report" on page 328. From the SyncThru™ Web Service See "Information tab" on page 169. 4.
Page 376: Contact Samsung Worldwide
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 02-201-24-18 www.samsung.com/ be/support (Dutch) Country/Region Customer Care Center WebSite BELGIUM www.samsung.com/ 021 36 11 00 www.samsung.com/...
Page 377 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/ CYPRUS ca/support(English) free gr/support CANADA www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/ CZECH ca_fr/support (French) cz/support 800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/...
Page 378 (Spanish) 0180 6 SAMSUNG bzw. www.samsung.com/ HONDURAS www.samsung.com/ de/support 0180 6 7267864* latin_en/support [HHP] 0180 6 M SAMSUNG bzw. (English) GERMANY 0180 6 67267864* (*0,20 €/Anruf (852) 3698 4698 www.samsung.com/ aus dem dt. Festnetz, aus dem hk/support (Chinese) Mobilfunk max. 0,60 €/Anruf) HONG KONG www.samsung.com/...
Page 379 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 0680SAMSUNG (0680-726-786) www.samsung.com/ 0800 545 545 www.samsung.com/ KENYA HUNGARY hu/support support 0680PREMIUM (0680-773-648) 183-CALL (183-2255) www.samsung.com/ 1800 3000 8282 - Toll Free www.samsung.com/ INDIA ae/support (English) in/support...
Page 380 (English) 020 405 888 www.samsung.com/ MONTENEGRO 815 56480 www.samsung.com/ support NORWAY no/support 080 100 2255 www.samsung.com/ MOROCCO 800-SAMSUNG (800 - 726 7864) www.samsung.com/ n_africa/support ae/support (English) OMAN 847267864 / 827267864 www.samsung.com/ www.samsung.com/ MOZAMBIQUE support ae_ar/support (Arabic) 01-2399888 www.samsung.com/ MYANMAR 0800-Samsung (72678) www.samsung.com/...
Page 381 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 009-800-542-0001 www.samsung.com/ 1-800-682-3180 www.samsung.com/ latin/support latin/support (Spanish) (Spanish) PARAGUAY PUERTO RICO www.samsung.com/ www.samsung.com/ latin_en/support latin_en/support (English) (English) 0-800-777-08 www.samsung.com/ 800-CALL (800-2255) www.samsung.com/ PERU pe/support ae/support (English) QATAR www.samsung.com/...
Page 382 0094115900000 www.samsung.com/ latin_en/support 1969 www.samsung.com/ SUDAN (English) support 444 77 11 www.samsung.com/ 0771 726 7864 (SAMSUNG) www.samsung.com/ TURKEY SWEDEN tr/support se/support 80-1000-12 www.samsung.com/ 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ TUNISIA n_africa/support ch/support (German) SWITZERLAND www.samsung.com/ ch_fr/support (French) Contact SAMSUNG worldwide...
Page 383 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (800 -726 7864) www.samsung.com/ 8-10-800-500-55-500 www.samsung.com/ UZBEKISTAN ae/support (English) support U.A.E www.samsung.com/ 0-800-SAMSUNG (726-7864) www.samsung.com/ VENEZUELA ae_ar/support (Arabic) ve/support 0330 SAMSUNG (7267864) www.samsung.com/ 1800 588 889 www.samsung.com/...
Page 384 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 385 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 386 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 387: Duty Cycle
Glossary Duty Cycle Ethernet Duty cycle is the page quantity which does not affect printer performance for a Ethernet is a frame-based computer networking technology for local area month. Generally the printer has the lifespan limitation such as pages per year. networks (LANs).
Page 388: Fuser Unit
Glossary Fuser Unit Mass storage device (HDD) The part of a laser printer that fuses the toner onto the print media. It consists of Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is a heat roller and a pressure roller. After toner is transferred onto the paper, the a non-volatile storage device which stores digitally-encoded data on rapidly fuser unit applies heat and pressure to ensure that the toner stays on the paper rotating platters with magnetic surfaces.
Page 389 Glossary IP address An Internet Protocol (IP) address is a unique number that devices use in order to The International Organization for Standardization (ISO) is an international identify and communicate with each other on a network utilizing the Internet standard-setting body composed of representatives from national standards Protocol standard.
Page 390: Mac Address
Glossary JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard Multi Function Peripheral (MFP) is an office machine that includes the following method of lossy compression for photographic images. It is the format used for functionality in one physical body, so as to have a printer, a copier, a fax, a storing and transmitting photographs on the World Wide Web.
Page 391 Glossary Originals Modified Read (MR) is a compression method recommended by ITU-T T.4. MR The first example of something, such as a document, photograph or text, etc, encodes the first scanned line using MH. The next line is compared to the first, which is copied, reproduced or translated to produce others, but which is not the differences determined, and then the differences are encoded and itself copied or derived from something else.
Page 392: Print Media
Glossary PRN file Portable Document Format (PDF) is a proprietary file format developed by An interface for a device driver, this allows software to interact with the device Adobe Systems for representing two dimensional documents in a device driver using standard input/output system calls, which simplifies many tasks. independent and resolution independent format.
Page 393: Subnet Mask
Glossary Resolution Subnet Mask The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, The subnet mask is used in conjunction with the network address to determine the greater the resolution. which part of the address is the network address and which part is the host address.
Page 394: Toner Cartridge
Glossary Toner Cartridge A kind of bottle or container used in a machine like a printer which contains Universal Serial Bus (USB) is a standard that was developed by the USB toner. Toner is a powder used in laser printers and photocopiers, which forms Implementers Forum, Inc., to connect computers and peripherals.
Page 395 Glossary Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP. WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users.
Page 396 Index authority understanding the copy screen 101 accessories customer support installing booklet printing ordering booklets accounting default paper selection address book printing group default settings certificate inividual setting a fax header checking stored document adjusting deleting cleaning altitude address book imaging unit area AirPrint demo page...
Page 397 Index duplex printing fax receiving filtering print changing the receive mode IPv6 in answering machine/fax secure receiving network easy document creator fax sending firmware e-book conversion delay sending front view 1 editing resending automatically group address sending a fax individual address fax, email general icons error correction mode...
Page 398 Index linux scanning maintenance parts loading managing in the document feeder address book clearing paper originals on the scanner glass application tips for avoiding paper jams paper in multi-purpose tray user JPEG paper in the tray1 managing USB memory USB scanning memory device special media margin printing...
Page 399 Index installing environment troubleshooting fitting your document to a selected paper size setting up power save Linux network filtering print N-up printing mobile OS margin mobileprint multiple pages on one sheet of paper Windows print media card stock Windows envelope network printing option view guidelines...
Page 400 Index problem symbols copy samsung printer experience current operating system problems problems Samsung Printer Status ethernet copying problems scan paper feeding problems email server gernal power problems scanner HTTP printing quality problems glass machine touch screen loading documents margin scanner glass...
Page 401 Index print media auto continue stored documents maintenance tab loading paper in multi-purpose tray requirements paper substitution storing scan Tray 1 machine security tab tray setting paper settings supplies TWAIN, scan settings tab supplies user access control available supplies user profile Understanding the status LED monitoring the supplies life what is...
Page 402 Index printing user managing profile user access control using help watermark create delete edit print Windows common Windows problems driver installation for network connected driver installation for USB cable connected driver reinstallation for USB cable connected printing scanning system requirements WSD settings Index...

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Multixpress m437x series Multixpress x422 series Multixpress x425 series Multixpress k430 series Multixpress k435 series Multixpress k40 series ... Show all

Samsung MultiXpress M537x series Basic Manual

1 Introduction

2 Media and Tray

3 Printing

4 Copying

5 Scan & Send (Scanning)

6 Scan & Send (Faxing)

7 Setting up an Address Book

8 Management Tools

9 Troubleshooting

10 Consumables and Accessories

11 Appendix

Quick Links

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Summary of Contents for Samsung MultiXpress M537x series