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Supero X9DRG-QF User Manual

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X9DRG-QF
USER'S MANUAL
Revision 1.1

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Summary of Contents for Supero X9DRG-QF

  • Page 1 X9DRG-QF USER’S MANUAL Revision 1.1...
  • Page 2 The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates.

  • Page 3: About This Motherboard

    X9DRG-QF motherboard. About This Motherboard The Super X9DRG-QF motherboard supports dual Intel E5-2600 Series (Socket R) processors that offer QPI (Intel QuickPath Interface) Technology (V.1.1), providing point-to-point connection with a transfer speed of up to 8.0 TG/s. With the C602 chipset built in, the X9DRG-QF motherboard supports Intel®...

  • Page 4: Conventions Used In The Manual

    X9DRG-QF Motherboard User’s Manual Conventions Used in the Manual Pay special attention to the following symbols for proper system installation and for safety instructions which will help prevent damage to the system or injury to yourself: Warning: Important information given to ensure proper system installation or to prevent damage to the components Note: Additional information given for correct system setup.

  • Page 5: Contacting Supermicro

    Preface Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML 's-Hertogenbosch, The Netherlands Tel:...

  • Page 6: Table Of Contents

    X9DRG-QF Motherboard User’s Manual Table of Contents Preface Chapter 1 Overview Overview ......................1-1 Processor and Chipset Overview..............1-11 Special Features ................... 1-12 PC Health Monitoring ..................1-12 ACPI Features ....................1-13 Power Supply ....................1-13 Super I/O ....................... 1-14 Advanced Power Management ..............1-14 Intel Intelligent Power Node Manager (IPNM) ..........
  • Page 7 Table of Contents Front Control Panel Pin Definitions............... 2-22 NMI Button ....................2-22 Power LED ....................2-22 HDD LED ....................2-23 NIC1/NIC2 LED Indicators ............... 2-23 Overheat (OH)/Fan Fail ................2-24 Power Fail LED ..................2-24 Reset Button ................... 2-25 Power Button ...................
  • Page 8 X9DRG-QF Motherboard User’s Manual Chapter 3 Troubleshooting Troubleshooting Procedures ................3-1 Technical Support Procedures ................ 3-5 Battery Removal and Installation ..............3-6 Frequently Asked Questions ................3-6 Returning Merchandise for Service..............3-8 Chapter 4 BIOS Introduction ...................... 4-1 Main Setup ...................... 4-2 Advanced Setup Configurations..............

  • Page 9: Chapter 1 Overview

    Chapter 1: Overview Chapter 1 Overview Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard.
  • Page 10 X9DRG-QF Motherboard User’s Manual Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics...

  • Page 11: Motherboard Layout

    Chapter 1: Overview Motherboard Layout USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2 OPEN 1st BIOS CLOSE 1st CPU1 JBAT1 OPEN 1st Intel PCH JBT1 FAN-I1 LED2 SCU-SGPIO1 JOH1 Note: For the latest CPU/Memory updates, please refer to our Website at...
  • Page 12 X9DRG-QF Motherboard User’s Manual X9DRG-QF Quick Reference USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2 OPEN 1st BIOS CLOSE 1st CPU1 JBAT1 OPEN 1st Intel PCH JBT1 FAN-I1 LED2 SCU-SGPIO1 JOH1 Notes: •...
  • Page 13 Chapter 1: Overview X9DRG-QF Jumpers Jumper Description Default Setting JBT1 Clear CMOS See Chapter 2 C1/JI PCI-Exp Slots to SMB Connections Pins 1-2 (Enabled) JPAC1 Audio Enable Pins 1-2 (Enabled) JPB1 BMC Enabled Pins 1-2 (Enabled) JPG1 VGA Enabled Pins 1-2 (Enabled)
  • Page 14 X9DRG-QF Motherboard User’s Manual (CPU1) Slot 2/Slot 4, PCI-Exp. 3.0 x16 Slots (CPU2) Slot 6/Slot 8 (CPU2) Slot 9 PCI-Exp. 3.0 x8 Slot (CPU1) Slot 10 PCI-Exp. 3.0 x8 Slot in x16 Slot (CPU2) Slot 11 PCI-Exp. 2.0 x4 in x8 Slot...

  • Page 15: Motherboard Features

    Chapter 1: Overview Motherboard Features • Dual Intel E5-2600 Series (Socket R-LGA 2011) ® processors; each processor supports four full-width Intel QuickPath Interconnect (QPI) links (with support of up to 25.6 GT/s per QPI link and with Data Transfer Rate of up to 8.0 GT/s per direction) •...

  • Page 16: Peripheral Devices

    X9DRG-QF Motherboard User’s Manual Serial (COM) Port • Two (2) Fast UART 16550 Connections: 9-pin RS-232 port (Back Panel COM1 Port/FP COM2 Header) Super I/O • Winbond Super I/O 83527HG Peripheral USB Devices Devices • Four (4) USB ports on the Back Panel (USB 0/1, 2/3), •...
  • Page 17 Chapter 1: Overview Fan Control • Fan status monitoring with firmware fan speed control via IPMI interface • Low noise fan speed control • System PECI (Platform Environment Configuration Interface) Management 2.0 support • System resource alert via SuperDoctor® III •...

  • Page 18: System Block Diagram

    X9DRG-QF Motherboard User’s Manual JPEIC11 PCIE2.0 x8 JPEIC9 PCIE3.0 x8 JPEIC8 PCIE3.0 x16 JPEIC6 PCIE3.0 x16 CPU REAR U7C1 Socket 01 Processor Sandybridge P00_P11 LANE Reversal CPU FRONT U6H1 Socket 00 Sandybridge JPEIC4 PCIE3.0 x16 BIOS SPI Flash JPEIC2 PCIE3.0 x16 DMI: LANE Reversal JPEIC10 PCIE3.0 x16...

  • Page 19: Processor And Chipset Overview

    Chapter 1: Overview Processor and Chipset Overview Built upon the functionality and the capability of Intel E5-2600 Series (Socket R) processors and the C602 chipset, the X9DRG-QF motherboard provides the performance and feature sets required for dual_processor-based 4U/GPU server platforms.

  • Page 20: Special Features

    X9DRG-QF Motherboard User’s Manual Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to the power-on state.

  • Page 21: Acpi Features

    It is even more important for processors that have high CPU clock rates. The X9DRG-QF motherboard supports ATX 24-pin, 12V 8-pin and 4-pin power con- nectors. Although most power supplies generally meet the specifications required by the CPU, some are inadequate. Your power supply must also supply 1.5A for the Ethernet ports.

  • Page 22: Super I/O

    X9DRG-QF Motherboard User’s Manual It is strongly recommended that you use a high quality power supply that meets ATX power supply Specification 2.02 or above. It must also be SSI compliant. (For more information, please refer to the Website at http://www.ssiforum.org/). Additionally, in areas where noisy power transmission is present, you may choose to install a line filter to shield the computer from noise.

  • Page 23: Management Engine (Me)

    Chapter 1: Overview Management Engine (ME) The Management Engine, which is an ARC controller embedded in the PCH, pro- vides Server Platform Services (SPS) to your system. The services provided by SPS are different from those provided by the ME on client platforms. Introduction to the Renesas IPMI Controller This motherboard incorporates the Renesas IPMI Controller, which integrates a RISC (Reduced _Instruction_Set_Computing) CPU Core with peripheral capabilities,...
  • Page 24 X9DRG-QF Motherboard User’s Manual Notes 1-16...

  • Page 25: Chapter 2 Installation

    Chapter 2: Installation Chapter 2 Installation Standardized Warning Statements The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assis- tance.
  • Page 26 X9DRG-QF Motherboard User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 27: Product Disposal

    Chapter 2: Installation Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要が あります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 28: Static-Sensitive Devices

    X9DRG-QF Motherboard User’s Manual ‫القىانين واللىائح الىطنية‬ ‫جميع‬ ‫وفقا ل‬ ‫ينبغي التعامل معه‬ ‫هذا المنتج‬ ‫من‬ ‫التخلص النهائي‬ ‫عند‬ 경고! 이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다. Waarschuwing De uiteindelijke verwijdering van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen.

  • Page 29: Processor And Heatsink Installation

    Chapter 2: Installation Processor and Heatsink Installation Warning: When handling the processor package, avoid placing direct pressure on the label area. Notes: • Always connect the power cord last, and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink.
  • Page 30 X9DRG-QF Motherboard User’s Manual 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. Press down on Load Pull lever away from Lever labeled 'Close 1st' the socket 3.
  • Page 31 Chapter 2: Installation 1. Use your index fingers to loosen the lever and open the load plate. 2. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. Socket Keys CPU Keys 3.
  • Page 32 X9DRG-QF Motherboard User’s Manual 4. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 5. Close the load plate with the CPU inside the socket. Lock the lever labeled 'Close 1st' first, then lock the lever labeled 'Open 1st'.

  • Page 33: Installing A Passive Cpu Heatsink

    Chapter 2: Installation Installing a Passive CPU Heatsink 1. Do not apply any thermal grease to the heatsink or the CPU die -- the re- quired amount has already been applied. 2. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard's and the Heatsink Bracket under- neath.

  • Page 34: Removing The Heatsink

    X9DRG-QF Motherboard User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket.

  • Page 35: Installing And Removing The Memory Modules

    DIMM #1A. (For best performance, please use the memory modules of the same type and speed in the same bank.) 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev.
  • Page 36 X9DRG-QF Motherboard User’s Manual Memory Support for the X9DRG-QF Motherboard The X9DRG-QF Motherboard supports up to 512 GB of DDR3 Registered (RDIMM)/Load Reduced (LRDIMM) ECC or Unbuffered (UDIMM) ECC/Non-ECC 1600/1333/1066/800 MHz memory modules in 16 DIMM slots. For the latest memory updates, refer to our website at http://www.supermicro.com/products/motherboard.
  • Page 37 Chapter 2: Installation Populating UDIMM (ECC/Non-ECC) Memory Modules Intel E5-2600 Series Processor UDIMM Memory Support Ranks Per Memory Capacity Speed (MT/s) and Voltage Validated by Slot per Channel DIMM & Per DIMM (SPC) and DIMM Per Channel (DPC) Data Width 1 Slot Per Channel 2 Slots Per Channel (See the Note below)
  • Page 38 X9DRG-QF Motherboard User’s Manual Populating LRDIMM ECC Memory Modules Intel E5-2600 Series Processor LRDIMM Memory Support Ranks Per Memory Capacity Speed (MT/s) and Voltage Validated DIMM & Data Per DIMM by Slot per Channel (SPC) and Width DIMM Per Channel (DPC)

  • Page 39: Motherboard Installation

    Pan head screws (14 pieces) • Standoffs (14 pieces, if needed) Location of Mounting Holes There are eight (14) mounting holes on this motherboard indicated by the arrows. USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN...

  • Page 40: Installing The Motherboard

    X9DRG-QF Motherboard User’s Manual Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 41: Control Panel Connectors And I/O Ports

    The I/O ports are color coded in conformance with the PC 99 specification. See the picture below for the colors and locations of the various I/O ports. Back Panel Connectors and I/O Ports USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev.

  • Page 42: Serial Port

    X9DRG-QF Motherboard User’s Manual Serial Port Serial COM) Ports Pin Definitions A serial port (COM1) is located on Pin # Definition Pin # Definition the Backplane I/O panel on the moth- erboard. Another serial connection header (COM2) is located close to the PCI-E Slot 2.

  • Page 43: Universal Serial Bus (Usb)

    Ground Ground 1. Backpanel USB Port 0 2. BP USB Port 1 3. BP USB Port 2 4. BP USB Port 3 USB2/3 USB0/1 COM1 X9DRG-QF 5. BP USB Port 6/7 CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN 6. BP USB Port 8/9 CLOSE 1st 7.

  • Page 44: Ethernet Ports

    X9DRG-QF Motherboard User’s Manual Ethernet Ports LAN Ports Pin Definition Two Ethernet ports (LAN1, LAN2) are Pin# Definition located on the I/O backplane on the P2V5SB SGND motherboard. In addition, an IPMI_ TD0+ Act LED Dedicated LAN is located above USB...

  • Page 45: Front Control Panel

    Supermicro's server chassis. See the figure below for the descriptions of the various control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions. USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev.

  • Page 46: Front Control Panel Pin Definitions

    X9DRG-QF Motherboard User’s Manual Front Control Panel Pin Definitions NMI Button NMI Button Pin Definitions (JF1) The non-maskable interrupt button Pin# Definition header is located on pins 19 and 20 Control of JF1. Refer to the table on the right Ground for pin definitions. Power LED...

  • Page 47: Hdd Led

    NIC 1 LED on the right for pin definitions. A. HDD LED/UID Switch B. NIC1 LED C. NIC2 LED Ground Power LED USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN HDD LED NIC1 LED CLOSE 1st...

  • Page 48: Overheat (Oh)/Fan Fail

    X9DRG-QF Motherboard User’s Manual Overheat (OH)/Fan Fail OH/Fan Fail LED Pin Definitions (JF1) Connect an LED cable to pins 7 and 8 Pin# Definition of Front Control Panel to provide warn- ings of system overheating or fan failure. Red_LED-Cathode/OH/Fan Fail Refer to the table on the right for pin definitions.

  • Page 49: Reset Button

    A. Reset Button 4 seconds or longer. Refer to the table on B. PWR Button the right for pin definitions. Ground Power LED USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN HDD LED NIC1 LED...

  • Page 50: Connecting Cables

    X9DRG-QF Motherboard User’s Manual Connecting Cables ATX Power 24-pin Connector Pin Definitions Power Connectors Pin# Definition Pin # Definition A 24-pin main power supply connector (JPW1), +3.3V +3.3V two 8-pin CPU power connectors (JPW2/3) and -12V +3.3V a 4-pin power connector (JPW4) are located on the motherboard.

  • Page 51: Fan Headers

    Intrusion Input inform you of a chassis intrusion when Ground the chassis is opened. A. Fan 1 USB2/3 USB0/1 COM1 B. Fan 2 X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN C. Fan 3 D. Fan 4 E.

  • Page 52: Power Led/Speaker

    X9DRG-QF Motherboard User’s Manual Power LED/Speaker PWR LED Connector Pin Definitions On JD1 header, pins 1-3 are used for Pin Setting Definition power LED indication, and pins 4-7 Pin 1 Anode (+) are for the speaker. Please note that Pin2 Cathode (-)

  • Page 53: Overheat Led/Fan Fail

    This LED will blink when a fan failure Blinking Fan Fail OH Active occurs. Refer to the tables on right for pin definitions. A. TPM/Port 80 Header USB2/3 USB0/1 COM1 B. JOH1 X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2...

  • Page 54: T-Sgpio/S-Sgpio Headers

    X9DRG-QF Motherboard User’s Manual T-SGPIO/S-SGPIO Headers T-SGPIO/S-SGPIO Pin Definitions T-SGPIO 1/2 headers provide general Pin# Definition Definition input/output support for SATA devices. In addition, S-SGPIO1 is used to Ground Data provide I/O support for SCU (Storage Load Ground Control Unit) devices. These headers...

  • Page 55: Ipmb

    (Disk_On_Module) devices is located at JSD1. Connect an appropriate Ground cable here to provide power support Ground for your DOM devices. A. IPMB USB2/3 USB0/1 COM1 B. SATA DOM PWR X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2...

  • Page 56: Standby Power Header

    X9DRG-QF Motherboard User’s Manual Standby Power Header Standby PWR Pin Definitions The +5V Standby Power header is lo- Pin# Definition cated at JSTBY1 on the motherboard. +5V Standby See the table on the right for pin defini- Ground tions. (You must also have a card with...

  • Page 57: Jumper Settings

    LAN Port2 on the motherboard. See the Enabled (default) table on the right for jumper settings. The Disabled default setting is Enabled. A. GLAN1/2 Enable USB2/3 USB0/1 COM1 X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2...

  • Page 58: Cmos Clear

    X9DRG-QF Motherboard User’s Manual CMOS Clear JBT1 is used to clear CMOS. Instead of pins, this "jumper" consists of contact pads to prevent accidental clearing of CMOS. To clear CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short the connection.

  • Page 59: Vga Enable

    See the table on the right Pins 2-3 Normal (Default) for jumper settings. Note: Disabling BMC will also dis- able onboard VGA as well. VGA Enabled USB2/3 USB0/1 COM1 BMC Enabled X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2...

  • Page 60: Management Engine (Me) Recovery

    X9DRG-QF Motherboard User’s Manual Management Engine (ME) Recovery ME Recovery Jumper Settings Use Jumper JPME1 to select ME Firm- Jumper Setting Definition ware Recovery mode, which will limit Normal (Default) resource allocation for essential system ME Recovery operation only in order to maintain nor- mal power operation and management.

  • Page 61: I 2 C Bus To Pci-Exp. Slots

    PCI-Express slots. The default setting is Open Disabled (Default) to disable the connection. See the table on the right for jumper settings. A. I USB2/3 USB0/1 COM1 B. I X9DRG-QF CTRL LAN1 LAN2 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st...

  • Page 62: Onboard Led Indicators

    X9DRG-QF Motherboard User’s Manual Onboard LED Indicators Link (Speed) LED Activity LED GLAN LEDs There are two LAN ports on the moth- Rear View (when facing the erboard. Each Ethernet LAN port has rear side of the chassis) two LEDs. The Yellow LED on the right...

  • Page 63: Onboard Power Led

    When LED1 is blink- Green: BMC: Normal ing, BMC functions normally. See the Blinking table at right for more information. A. PWR LED USB2/3 USB0/1 COM1 B. BMC Heartbeat LED X9DRG-QF CTRL LAN2 LAN1 PS2 KB/MS Rev. 1.02 IPMI_LAN CLOSE 1st CPU2 CPU2...

  • Page 64: 2-10 Serial Ata Connections

    X9DRG-QF Motherboard User’s Manual 2-10 Serial ATA Connections Serial ATA Ports Serial ATA Pin Definitions There are six Serial ATA 3.0 Ports Pin# Definition (I-SATA0~I-SATA5) and four SATA Ground 2.0 por ts (S - SATA 0 ~3) on the TX_P motherboard. These ports provide...

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

  • Page 66: System Boot Failure

    X9DRG-QF Motherboard User’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

  • Page 67: Memory Errors

    Chapter 3: Troubleshooting Memory Errors When a No-Memory Beep Code is issued by the system, check the following: 1. Make sure that the memory modules are compatible with the system and that the DIMM modules are properly and fully installed. (For memory compatibility, refer to the Memory Compatibility Chart posted on our Website @ http://www.
  • Page 68 X9DRG-QF Motherboard User’s Manual tings in the BIOS to make sure that the CPU and System temperatures are within the normal range. Also check the front panel Overheat LED, and make sure that the Overheat LED is not on. 5. Adequate power supply: Make sure that the power supply provides adequate power to the system.

  • Page 69: Technical Support Procedures

    Chapter 3: Troubleshooting Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services.

  • Page 70: Battery Removal And Installation

    X9DRG-QF Motherboard User’s Manual Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock out- wards to unlock it.
  • Page 71 Chapter 3: Troubleshooting Question: What are the various types of memory that my motherboard can support? Answer: The motherboard supports correct type of Registered (RDIMM)/Load Reduced (LRDIMM) ECC or Unbuffered (UDIMM) ECC/Non-ECC DDR3 memory modules. To enhance memory performance, do not mix memory modules of differ- ent speeds and sizes.

  • Page 72: Returning Merchandise For Service

    X9DRG-QF Motherboard User’s Manual Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your ven- dor for a Returned Merchandise Authorization (RMA) number. When returning the...

  • Page 73: Chapter 4 Bios

    BIOS Introduction This chapter describes the AMI BIOS Setup utility for the X9DRG-QF. It also provides the instructions on how to navigate the AMI BIOS Setup utility screens. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated.

  • Page 74: Starting The Setup Utility

    X9DRG-QF Motherboard User’s Manual How To Change the Configuration Data The configuration data that determines the system parameters may be changed by entering the AMI BIOS Setup utility. This Setup utility can be accessed by pressing <Delete> at the appropriate time during system boot. Note: For AMI UEFI BIOS Recovery, please refer to the UEFI BIOS Re- covery User Guide posted @http://www.supermicro.com/support/manuals/.
  • Page 75 Day MM/DD/YY format. The time is entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.). Supermicro X9DRG-QF Version This item displays the SMC version of the BIOS ROM used in this system.

  • Page 76: 4-3 Advanced Setup Configurations

    X9DRG-QF Motherboard User’s Manual 4-3 Advanced Setup Configurations Select the Advanced tab to access the following submenu items. Boot Features Quiet Boot This feature allows the user to select bootup screen display between POST mes- sages and the OEM logo. Select Disabled to display the POST messages. Select Enabled to display the OEM logo instead of the normal POST messages.
  • Page 77 Chapter 4: AMI BIOS Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup and allow the drives that are attached to these host adaptors to function as bootable disks.
  • Page 78 X9DRG-QF Motherboard User’s Manual • CPU Stepping • Maximum CPU Speed • Minimum CPU Speed • Processor Cores • Intel HT (Hyper-Threading) Technology • Intel VT-x Technology • Intel SMX Technology • L1 Data Cache • L1 Code Cache •...
  • Page 79 Chapter 4: AMI BIOS Active Processor Cores Set to Enabled to use a processor's second core and above. (Please refer to Intel's website for more information.) The options are All, 1, 2, 4 and 6. Limit CPUID Maximum This feature allows the user to set the maximum CPU ID value. Enable this function to boot the legacy operating systems that cannot support processors with extended CPUID functions.
  • Page 80 X9DRG-QF Motherboard User’s Manual Intel® Virtualization Technology (Available when supported by the CPU) Select Enabled to support Intel Virtualization Technology, which will allow one platform to run multiple operating systems and applications in independent parti- tions, creating multiple "virtual" systems in one physical computer. The options are Enabled and Disabled.
  • Page 81 Chapter 4: AMI BIOS CPU C6 Report (Available when Power Technology is set to Custom) Select Enabled to allow the BIOS to report the CPU C6 State (ACPI C3) to the operating system. During the CPU C6 State, the power to all cache is turned off.

  • Page 82: North Bridge

    X9DRG-QF Motherboard User’s Manual Short Duration Power Limit This item displays the time period during which short duration power is main- tained. The default setting is 0. Chipset Configuration North Bridge This feature allows the user to configure the settings for the Intel North Bridge.
  • Page 83 Chapter 4: AMI BIOS CPU1 Slot 4 PCI-E 3.0 x16 OPROM This feature allows the user to set the PCI-Exp bus speed for the slot specified above. The options are Gen1 (Generation 1), Gen2 and Gen3. IIO 2 PCIe Port Bifurcation Control This submenu configures the following IO PCIe Port Bifurcation Control settings for IIO 2 PCIe ports to determine how the available PCI-Express lanes to be distributed between the PCI-Exp.
  • Page 84 X9DRG-QF Motherboard User’s Manual DIMM Configuration This section displays the following DIMM information. Current Memory Mode This item displays the current memory mode. Current Memory Speed This item displays the current memory speed. Mirroring This item displays if memory mirroring is supported by the motherboard. Memory mirroring creates a duplicate copy of the data stored in the memory to enhance data security.
  • Page 85 Chapter 4: AMI BIOS Channel Interleaving This feature selects from the different channel interleaving methods. The options are Auto, 1 Way, 2 Way, 3, Way, and 4 Way. Rank Interleaving This feature allows the user to select a rank memory interleaving method. The options are Auto, 1 Way, 2 Way, 4, Way, and 8 Way.
  • Page 86 X9DRG-QF Motherboard User’s Manual South Bridge Configuration This feature allows the user to configure the settings for the Intel PCH chip. PCH Information This feature displays the following PCH information. Name: This item displays the name of the PCH chip. Stepping: This item displays the status of the PCH stepping.
  • Page 87 Chapter 4: AMI BIOS SATA Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of IDE or SATA devices and displays the following items. SATA Port0~SATA Port5: The AMI BIOS displays the status of each SATA port as detected by the BIOS.
  • Page 88 X9DRG-QF Motherboard User’s Manual RAID Mode The following items are displayed when RAID Mode is selected: Port 0~5 Hot Plug Select Enabled to enable hot-plug support for the particular port. The options are Enabled and Disabled. SCU (Storage Control Unit) Configuration Storage Controller Unit Select Enabled to enable PCH SCU storage devices.
  • Page 89 Chapter 4: AMI BIOS SERR# Generation Select Enabled to allow a PCI device to generate an SERR number for a PCI Bus Signal Error Event. The options are Enabled and Disabled. Maximum Payload Select Auto to allow the system BIOS to automatically set the maximum payload value for a PCI-E device to enhance system performance.
  • Page 90 X9DRG-QF Motherboard User’s Manual Network Stack Select Enabled enable PXE (Preboot Execution Environment) or UEFI (Unified Extensible Firmware Interface) for network stack support. The options are Enabled and Disabled. Super IO Configuration Super IO Chip: This item displays the Super IO chip used in the motherboard.

  • Page 91: Serial Port Console Redirection

    Chapter 4: AMI BIOS Serial Port Console Redirection COM 1/COM 2 These two submenus allow the user to configure the following Console Redirection settings for a COM Port specified by the user. Console Redirection Select Enabled to use a COM Port selected by the user for Console Redirection. The options are Enabled and Disabled.
  • Page 92 X9DRG-QF Motherboard User’s Manual Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2.

  • Page 93: Acpi Settings

    Chapter 4: AMI BIOS Console Redirection Settings  This feature allows the user to specify how the host computer will exchange data with the client computer, which is the remote computer used by the user. Out-of-Band Management Port The feature selects a serial port used by the Microsoft Windows Emergency Management Services (EMS) to communicate with a remote server.
  • Page 94 X9DRG-QF Motherboard User’s Manual ponents (such as RAMs) to maintain the most critical functions of the system. The options are S1 (CPU_Stop_Clock), S3 (Suspend to RAM), and Suspend Disabled. NUMA (NON-Uniform Memory Access) This feature enables the Non-Uniform Memory Access ACPI support. The options are Enabled and Disabled.
  • Page 95 Chapter 4: AMI BIOS TPM Owner Status This item displays the status of TPM Ownership. Intel TXT (LT-SX) Configuration Intel TXT (LT-SX) Hardware Support This feature indicates if the following hardware components support the Intel Trusted Execution Technology. CPU: TXT (Trusted Execution Technology) Feature Chipset: TXT (Trusted Execution Technology) Feature Intel TXT (LT-SX) Configuration This feature displays the following TXT configuration setting.
  • Page 96 X9DRG-QF Motherboard User’s Manual iSCSI Configuration: This item displays iSCSI configuration information: iSCSI Initiator Name This item displays the name of the iSCSI Initiator, which is a unique name used in the world. The name must use IQN format. The following actions can also be performed: •...

  • Page 97: Event Logs

    Chapter 4: AMI BIOS • Chip Type • PCI Device ID • PCI Bus:Device:Function • Link Status • Factory MAC Address • Alternate MAC Address Event Logs Select the Event Logs tab to access the following submenu items. Change SMBIOS Event Log Settings ...
  • Page 98 X9DRG-QF Motherboard User’s Manual Runtime Error Logging Support Select Enabled to support Runtime Error Logging. The options are Enabled and Disabled. Memory Correctable Error Threshold This feature allows the user to enter the threshold value for correctable memory errors. The default setting is 10.

  • Page 99: Ipmi

    Chapter 4: AMI BIOS View System Event Log This item allows the user to view the event in the system event log. Select this item and press <Enter> to view the status of an event in the log. Date/Time/Error Code/Severity IPMI Select the IPMI (Intelligent Platform Management Interface) tab to access the fol- lowing submenu items.
  • Page 100 X9DRG-QF Motherboard User’s Manual Erasing Settings Erase SEL Select Yes, On next reset to erase all system event logs upon next system reboot. Select Yes, On every reset to erase all system event logs upon each system reboot. Select No to keep all system event logs after each system reboot. The options are No, Yes, On next reset, and Yes, On every reset.

  • Page 101: Boot

    Chapter 4: AMI BIOS Subnet Mask This item displays the sub-network that this computer belongs to. The value of each three-digit number separated by dots should not exceed 255. Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadecimal numbers.

  • Page 102: Security

    X9DRG-QF Motherboard User’s Manual  Delete Boot Option This feature allows the user to select a EFI boot device to delete from the boot priority list. Delete Boot Option Select the desired boot device to delete. Security This menu allows the user to configure the following security settings for the system.

  • Page 103: Save & Exit

    Chapter 4: AMI BIOS Save & Exit This submenu allows the user to configure the Save and Exit settings for the system. Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration, and reboot the computer. Select Discard Changes and Exit, and press <Enter>.
  • Page 104 X9DRG-QF Motherboard User’s Manual Discard Changes Select this feature and press <Enter> to discard all the changes and return to the BIOS setup. When the dialog box appears, asking you if you want to load previ- ous values, click Yes to load the values previous saved, or click No to keep the changes you've made so far.

  • Page 105: Appendix A Bios Error Beep Codes

    Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot.
  • Page 106 X9DRG-QF Motherboard User’s Manual Notes...

  • Page 107: Appendix B Software Installation Instructions

    Appendix B: Software Installation Instructions Appendix B Software Installation Instructions B-1 Installing Software Programs After you've installed the operating system, a screen as shown below will appear. You are ready to install software programs and drivers that have not yet been in- stalled.

  • Page 108: Configuring Superdoctor® Iii

    X9DRG-QF Motherboard User’s Manual B-2 Configuring SuperDoctor III The SuperDoctor® III program is a Web-based management tool that supports remote management capability. It includes Remote and Local Management tools. The local management is called the SD III Client. The SuperDoctor® III program included on the CDROM that came with your motherboard allows you to monitor the environment and operations of your system.
  • Page 109 Appendix B: Software Installation Instructions SuperDoctor® III Interface Display Screen-II (Remote Control) Note: The SDIII utility and the user guide can be downloaded from our website at: http://www.supermicro.com/products/accessories/software/ SuperDoctorIII.cfm. For Linux, we will still recommend that you use SuperDoctorII.
  • Page 110 X9DRG-QF Motherboard User’s Manual Notes...
  • Page 111 (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.

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