HP ProLiant ML350 Gen9 User Manual
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HP ProLiant ML350 Gen9 User Manual

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HP ProLiant ML350 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 781896-002
February 2015
Edition: 2

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Summary of Contents for HP ProLiant ML350 Gen9

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014, 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Using the Systems Insight Display ......................17 Systems Insight Display LEDs ......................19 Systems Insight Display LED combinations ..................19 Device numbering ........................... 20 HP SmartDrive LED definitions ........................25 Hot-plug fans ............................26 Operations ..........................29 Power up the server ..........................29 Power down the server ..........................
  • Page 4 Installing a hot-plug drive ........................ 57 Removing a hot-plug drive ......................58 Storage controller options ......................... 59 Installing an HP Flexible Smart Array Controller option ............... 59 Installing an HP Host Bus Adapter ....................62 Installing a storage controller and FBWC module option ..............65 Installing an HP Smart Storage Battery .....................
  • Page 5 Software and firmware ......................... 145 Operating System Version Support ....................145 Version control ..........................145 HP operating systems and virtualization software support for ProLiant servers ........146 HP Technology Service Portfolio ....................146 Change control and proactive notification ..................146 Troubleshooting ........................
  • Page 6 Environmental specifications ........................154 Server specifications ..........................154 Power supply specifications ........................155 Support and other resources ...................... 156 Before you contact HP ..........................156 HP contact information ........................... 156 Customer Self Repair ..........................156 Acronyms and abbreviations ...................... 164 Documentation feedback ......................

  • Page 7: Component Identification

    Component identification Front panel components • SFF model (tower orientation) Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays USB 2.0 connectors (2) Component identification 7...
  • Page 8 • SFF model (rack orientation) Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays Systems Insight Display bay USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.
  • Page 9 Item Description Media/drive cage bay Drive cage bay Serial label pull tab* LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2) • LFF model (rack orientation) Item Description Media/drive cage bay Drive cage bay Serial label pull tab* LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2) Systems Insight Display bay...

  • Page 10: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...

  • Page 11: Front Panel Leds Power Fault Codes

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply...

  • Page 12: Rear Panel Leds

    Item Description Slot 8 PCIe3 x16 (16, 8, 4, 1) (for processor 2) Slot 9 PCIe3 x8 (4, 1) (for processor 2) Power supply 4 Video connector Power supply 3 iLO connector NIC connector 3 NIC connector 1 Power supply 2 USB 2.0 connectors (2) USB 3.0 connectors (2) Power supply 1...

  • Page 13: System Board Components

    Item Description Status iLO activity LED Green or flashing green = Network activity Off = No network activity UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...

  • Page 14: Nmi Functionality

    To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 13). For more information, see the HP website (http://www.hp.com/support/NMI). Component identification 14...

  • Page 15: Dimm Slots

    DIMM slots DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. The arrow points to the front of the server. System maintenanace switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled.

  • Page 16: Power Supply Backplane Connectors

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

  • Page 17: Using The Systems Insight Display

    GPU Power cable connector (optional) GPU Power cable connector (optional) Using the Systems Insight Display The HP Systems Insight Display (SID) is only available as an option for rack configurations. Remove the security bezel ("Remove the security bezel (optional)" on page 30), if installed.
  • Page 18 Press and release the SID panel. After the display fully ejects, rotate the display to view the LEDs. Component identification 18...

  • Page 19: Systems Insight Display Leds

    Systems Insight Display LEDs The HP SID LEDs represent the system board layout. To view the LEDs, see "Using the Systems Insight Display (on page 17)." Item Description Status Power cap Green = Power cap applied Amber = Power not available...

  • Page 20: Device Numbering

    With optional drive cages installed, the server supports up to 48 SFF drives or up to 24 LFF drives. The server does not support mixing SFF and LFF drives. HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from left to right in each component box.
  • Page 21 • SFF drives Tower orientation Rack orientation • LFF drives Component identification 21...
  • Page 22 Tower orientation Rack orientation • One SAS expander configuration (SFF drives) Component identification 22...
  • Page 23 Tower orientation Rack orientation • One SAS expander configuration (LFF drives) Component identification 23...
  • Page 24 Tower orientation Rack orientation • Two SAS expanders configuration (SFF drives Component identification 24...

  • Page 25: Hp Smartdrive Led Definitions

    Rack orientation HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades. Identify an HP SmartDrive by its carrier, shown in the following illustration.

  • Page 26: Hot-Plug Fans

    The blue Locate LED is behind the release lever and is visible when illuminated. IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.
  • Page 27 To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed. Although the server might boot, HP does not recommend operating the server without the required fans installed and operating.
  • Page 28 At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown. When the Thermal Shutdown feature is disabled in RBSU, HP iLO does not perform an orderly shutdown when a cautionary temperature level is detected.

  • Page 29: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 30: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives. The bezel must be kept closed during normal server operations.

  • Page 31: Install The Tower Bezel

    Install the tower bezel Insert the bezel. Close the bezel. Using the key provided with the server, lock the bezel with a counterclockwise turn. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 32: Install The Access Panel

    For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel.

  • Page 33: Extend The Server From The Rack

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 29). Do one of the following: For tower models, install the tower bezel (on page 31). For rack models, if removed, install the security bezel ("Security bezel option"...

  • Page 34: Install The Air Baffle

    CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. To remove the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower...

  • Page 35: Remove A Fan

    To install the component: Install the air baffle. Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server.

  • Page 36: Remove The Fan Cage

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 37: Install The Fan Cage

    Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33).

  • Page 38: Remove The Optical Drive

    Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server.

  • Page 39: Remove A Drive Cage Blank

    Remove the optical drive from the drive bay. Remove a drive cage blank Do one of the following: For tower models, open and remove the tower bezel (on page 30). For rack models, remove the security bezel ("Remove the security bezel (optional)"...
  • Page 40 LFF model Use a flathead screwdriver to remove the blank from the box. Operations 40...

  • Page 41: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 42: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 43: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 44: Identifying The Contents Of The Server Shipping Carton

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 45: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 48)." Setting up a tower server Follow the steps in this section to set up a tower model server. To install the server into a rack, see the rack installation section.

  • Page 46: Rack Warnings

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

  • Page 47: Powering On And Selecting Boot Options In Uefi Boot Mode

    Press the Power On/Standby button. During the initial boot: To modify the server configuration ROM default settings, press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.

  • Page 48: Hardware Options Installation

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
  • Page 49 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 50 Remove the server base feet. Remove all screws securing the base cover to the chassis. Slide the base cover toward the rear of the server, and then remove the base cover. Hardware options installation 50...
  • Page 51 Install the server base blank covers over the server base feet holes. Turn the server over, and then remove the access panel (on page 31). Remove the air baffle (on page 33). Remove the fan cage (on page 36). Locate the system maintenance switch on the system board. Configure position 10 of the system maintenance switch to ON for a rack configuration.
  • Page 52 Install the left and right security bezel ears with T-15 screws. Install the tower bezel hinge covers. Hardware options installation 52...
  • Page 53 Remove the handle hole covers from the chassis, and retain the screws. Install the rack server handles. Install the fan cage (on page 37). Install the air baffle (on page 34). Hardware options installation 53...

  • Page 54: Systems Insight Display Option

    Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server. Systems Insight Display option The HP Systems Insight Display (SID) is only available as an option for rack configurations. If installed, remove the security bezel ("Remove the security bezel (optional)"...
  • Page 55 Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 33). Remove the access panel (on page 31). Remove the air baffle (on page 33). Remove the fan cage (on page 36). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 56: Drive Options

    For a list of drive configurations supported in this server, see "Device numbering (on page 20)." The embedded HP Dynamic Smart Array B140i Controller only supports SATA devices. For SAS drive installation, install an HP Host Bus Adapter or an HP Smart Array Controller board option.

  • Page 57: Removing A Drive Blank

    For the most efficient use of drive space, the drives must have approximately the same capacity. Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage.

  • Page 58: Removing A Hot-Plug Drive

    For tower models, install the tower bezel (on page 31). For rack models, if removed, install the security bezel ("Security bezel option" on page 48). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Removing a hot-plug drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 59: Storage Controller Options

    HP recommends performing a complete backup of all server data before performing a controller or adapter installation or removal. An HP Smart Array P440ar Controller or HP H240ar Smart Host Bus Adapter provides support for up to 8 internal SAS/SATA drives without using a PCIe slot.
  • Page 60 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33).
  • Page 61 Connect the Mini-SAS cables from the drive backplane to the HP Flexible Smart Array Controller. SFF configuration LFF configuration Install the screws and cable clips on the system board. Install the fan cage (on page 37). Install the air baffle (on page 34).

  • Page 62: Installing An Hp Host Bus Adapter

    48). Installing an HP Host Bus Adapter NOTE: The HP Smart Host Bus Adapter is not supported in PCIe slot 5. To install the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower...
  • Page 63 Connect one end of each Mini-SAS cable to the host bus adapter and the other end of the cable to the drive backplane: Cable routing if the host bus adapter is installed in PCI slot 1 or 4 — SFF configuration —...
  • Page 64 — SFF configuration — LFF configuration Install the fan cage (on page 37). Install the air baffle (on page 34). Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack.

  • Page 65: Installing A Storage Controller And Fbwc Module Option

    Installing a storage controller and FBWC module option NOTE: HP Smart Array controllers are not supported in PCIe slot 5. An HP Smart Array Controller Mini-SAS cable option is required to install an HP Smart Array Controller option. To install the component:...
  • Page 66 If you are installing an HP Smart Array P441 Controller, remove the air scoop. Connect the cache module backup power cable to the module. Hardware options installation 66...
  • Page 67 Install the cache module on the storage controller. If you are installing an HP Smart Array P441 Controller, install the air scoop back onto the controller. Install the Smart Array controller. Hardware options installation 67...
  • Page 68 Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane. Cable routing if the HP Smart Array controller is installed in PCIe slot 1 to 4 Hardware options installation 68...
  • Page 69 — SFF configuration — LFF configuration Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9 Hardware options installation 69...
  • Page 70 — LFF configuration If the cache module is installed on the HP Smart Array controller, connect the cache module backup power cable to the system board. There are two FBWC module backup power cable connectors available for each group of PCIe connectors.
  • Page 71 Backup power cabling when the HP Smart Array controller is installed in PCIe slot 1 to 4 Backup power cabling when the HP Smart Array controller is installed in PCIe slot 6 to 9 If you are planning to install an HP Smart Storage Battery Pack, install it now ("Installing an HP Smart...

  • Page 72: Installing An Hp Smart Storage Battery

    ("Security bezel option" on page 48). For more information on the HP Smart Array storage controllers, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).
  • Page 73 Install the HP Smart Storage battery. Route and connect the cable. Install the fan cage (on page 37). Install the air baffle (on page 34). Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position.

  • Page 74: Installing The Sas Expander Option

    Installing the SAS Expander option The SAS Expander requires an HP Smart Array or HP HBA. An HP SAS Expander cannot be connected to H240ar or P440ar Flexible Smart Array controller cards. The SAS Expander kit includes two cables to connect from the Smart Array or Host Bus Adapter PCIe expander card to the SAS Expander.
  • Page 75 Connect the HBA to Expander Mini-SAS X cable (788456-001) from the Host Bus Adapter to the Expander card. Connect port 1 to port 1 and port 2 to port 2. Connect the Smart Array to Expander Mini-SAS Y cable (779300-001) from the Smart Array controller to the Expander card ports 1 and 2.
  • Page 76 Connect each end of the three Mini-SAS X cables to the matching port on each drive box backplane. Connect port 1 to port 1 and port 2 to port 2 for each cable set. Install the storage controller into PCIe slot 1 or 3. Install the Expander card into PCIe slot 2.

  • Page 77: Sas Expander Configurations

    If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 29).
  • Page 78 Using a Philips #1 screwdriver, remove the 9.5 mm optical drive rear side carrier. Remove the optical drive blank from the front panel: Open the latch securing the drive blank. Push out the blank from inside the server, and then remove it from the front panel. Hardware options installation 78...
  • Page 79 Remove the screw from the optical drive carrier. Remove the optical drive carrier. Install the 9.5mm optical drive in the optical drive carrier. Tighten the screws on the optical drive carrier. Connect the SATA and power cables to the optical drive. LFF configuration Hardware options installation 79...

  • Page 80: Second Processor Option

    SFF configuration Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server.
  • Page 81 For tower models, open and remove the bezel ("Remove the tower bezel" on page 30). For rack models, if installed, remove the security bezel ("Remove the security bezel (optional)" on page 30). Power down the server (on page 29). Remove all power: Disconnect each power cord from the power source.
  • Page 82 Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
  • Page 83 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
  • Page 84 Install the heatsink, and then tighten the screws. Install the air baffle (on page 34). Hardware options installation 84...
  • Page 85 Remove the fan blank from fan bay 1. Install the fan in fan bay 1, making sure that the fan clicks into place. Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack.

  • Page 86: Redundant Fan Option

    To provide sufficient airflow to the system if a fan fails, the server supports redundant fans. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component:...
  • Page 87 Install the fan, making sure that the fan clicks into place. Install the PCIe air baffles. Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack.

  • Page 88: Memory Options

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 89: Single-, Dual-, And Quad-Rank Dimms

    Memory subsystem Population order Slot number (Processor Slot number (Processor channel For the location of the slot numbers, see "DIMM slots (on page 15)." This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Online Spare Memory modes. DIMM slots in this server are identified by number and by letter.

  • Page 90: Dimm Identification

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 91: Advanced Ecc Memory Configuration

    Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 92: General Dimm Slot Population Guidelines

    • For DIMM spare replacement, install the DIMMs per slot number as instructed by the system software. For more information about server memory, see the HP website (http://www.hp.com/go/memory). DIMM speeds are supported as indicated in the following table. Populated slots...

  • Page 93: Installing A Dimm

    Online spare population guidelines For Online Spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 92). • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. •...

  • Page 94: Sff Media Cage Option

    (on page 19)." SFF media cage option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower...
  • Page 95 Remove the blanks from boxes 1 and 2. If the server is installed in a rack and has the SID option installed, then extend the SID module. Hardware options installation 95...
  • Page 96 Remove the panel covers above boxes 1 and 2. Remove the divider between boxes 1 and 2. Hardware options installation 96...
  • Page 97 Install the media cage. If extended, slide the Systems Insight Display back into the slot. Install the media device. Connect the SFF media power cable. Connect the data cable to the media device. Hardware options installation 97...

  • Page 98: Lff Media Cage Option

    48). LFF media cage option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower...
  • Page 99 For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33). Remove the access panel (on page 31). Use a flathead screwdriver to carefully remove the LFF blank from the box 1. Remove the blank from box 1.
  • Page 100 Install the media cage. Install the media device. Connect LFF media power cable. Connect the data cable to the media device. Hardware options installation 100...

  • Page 101: Gpu Power Cable Option

    GPU power cable option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install a third 150W GPU, a third power supply must be installed. The server supports up to four graphic cards, install graphic card options in PCIe slots 1, 3, 6, or 8.
  • Page 102 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33).
  • Page 103 For more information about installing a graphic card, see the documentation that ships with the graphic card option kit. Install the system board assembly and tighten the two thumbscrews. Select the appropriate PCIe slot to install the graphic card. Hardware options installation 103...
  • Page 104 Open the PCIe retainer latch. To install a single-width graphic card, remove one PCIe blank. To install a double-width graphic card, remove two PCIe blanks. Hardware options installation 104...
  • Page 105 Connect the graphic card power cable to the graphic card. Install the graphic card in an x16 PCIe expansion slot. Hardware options installation 105...

  • Page 106: Eight-Bay Sff Drive Cage Option

    "Device numbering (on page 20)." To install an additional eight-bay SFF drive cage, an optional storage controller is required. To obtain the option, contact an HP authorized reseller. To install the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower...
  • Page 107 Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 33). Remove the access panel (on page 31).
  • Page 108 Cable routing if the storage controller is installed in PCIe slot 1 to 4. Cable routing if the storage controller is installed in slot 6 to 9. Hardware options installation 108...

  • Page 109: Eight-Bay Lff Drive Backplane Option

    2 and then a third optional backplane in box 1. To install an additional eight-bay LFF drive cage, an optional storage controller is required. To obtain the option, contact an HP authorized reseller. For more information on drive and box numbering, see "Device numbering (on page 20)."...
  • Page 110 For rack models, if installed, remove the security bezel ("Remove the security bezel (optional)" on page 30). Power down the server (on page 29). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up.
  • Page 111 Connect the Mini-SAS cable from the storage controller to the drive backplane. Connect either the box 1 or box 2 power cable to the new backplane. Install drives into the drive cage. Populate any unused drive bays with a drive blank. Install the fan cage (on page 37).

  • Page 112: Power Supply Options

    Do one of the following: For tower models, install the tower bezel (on page 31). For rack models, install the security bezel ("Security bezel option" on page 48). Power supply options Hot-plug power supply module CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.

  • Page 113: X4 Redundant Power Supply Backplane Option

    Connect the power cord to the power supply. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
  • Page 114 Remove the system board: Loosen the two system board thumbscrews. Using the system board tray handles, slide the tray forward, and then remove the system board. Remove all power supplies. Remove the two bay power supply backplane: Disconnect all cables connected to the power supply backplane. Retain all the cables for reconnecting them to the x4 RPS backplane.
  • Page 115 Tighten the three screws on the backplane. Connect all cables to the x4 RPS backplane board. Route the x4 RPS backplane cables. Install the system board. Connect all the cables disconnected from the system board. Install the expansion boards. Install the fan cage. Hardware options installation 115...
  • Page 116 Remove the cover over power supply slots 3 and 4. Install all power supplies. Install a power supply blank into any unpopulated power supply bays. Install the fan cage (on page 37). Install the air baffle (on page 34). Install the access panel (on page 32). Do one of the following: If the server is in a tower configuration, return the server to an upright position.

  • Page 117: Hp Trusted Platform Module Option

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 118 To install the component: Do one of the following: For tower models, open and remove the tower bezel ("Remove the tower bezel" on page 30). For rack models, if installed, remove the security bezel ("Remove the security bezel (optional)" on page 30).

  • Page 119: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
  • Page 120 For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support). For more information on adjusting TPM usage in BitLocker™, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx). Hardware options installation 120...

  • Page 121: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 122: Optical Device Cabling

    • LFF media cage data cabling Optical device cabling • SFF configuration Cabling 122...

  • Page 123: Front I/O Module Cabling

    • LFF configuration Front I/O module cabling Item Description Ambient sensor cable Front I/O LEDs and button cable Cabling 123...

  • Page 124: Systems Insight Display Cabling

    FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
  • Page 125 • Storage controller installed in slot 1 to 4 • Storage controller installed in slot 6 to 9 Cabling 125...

  • Page 126: Hp Smart Storage Battery Cabling

    HP Smart Storage Battery cabling Power supply backplane cabling • GPU power cabling Cabling 126...
  • Page 127 • x4 Power supply backplane cabling Item Description Power cables for GPU installed in slot 1 or 3 Drive cage backplane power cables System board cables Power cables for GPU installed in slot 6 or 8 • x2 power supply backplane cabling Item Description Power cables installed for GPU in slot 1 or 3...

  • Page 128: Embedded Sata Cabling

    Embedded SATA cabling • LFF configuration • SFF configuration Cabling 128...

  • Page 129: Hp Flexible Smart Array Controller Mini-Sas Cabling

    Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane: • Cable routing if the HP Smart Array controller is installed in PCIe slot 1 to 4: Cabling 129...
  • Page 130 SFF configuration LFF configuration • Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9: Cabling 130...
  • Page 131 SFF configuration LFF configuration Cabling 131...

  • Page 132: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 133: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 134: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 135: Hp Insight Remote Support

    HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information.

  • Page 136: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 137: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 138: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 139: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 140: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 141: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 142: Redundant Rom Support

    The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 143: Updating Firmware Or System Rom

    To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 144: Drivers

    Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 145: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 146: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 147: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 148: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 149 Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 138) to reconfigure the system. System battery replacement 149...
  • Page 150 To install the component: If the battery socket design uses a metal tab to secure the battery, insert the battery with the "+" side facing up on the socket, and then press the battery down to secure it in place. If the battery socket design has a plastic outer lip to secure the battery, insert the battery with the "+"...

  • Page 151: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 151...

  • Page 152: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 152...

  • Page 153: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 154: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).

  • Page 155: Power Supply Specifications

    HP 500W Flex Slot Platinum Hot Plug Power Supply • HP 800W Flex Slot Platinum Hot Plug Power Supply • HP 1400W Flex Slot Platinum Hot Plug Power Supply For detailed power supply specifications, see the QuickSpecs on the HP website (http://www.hp.com/go/proliant/powersupply). Specifications 155...

  • Page 156: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 157 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 158 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 159 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 160 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 161 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 162 Support and other resources 162...
  • Page 163 Support and other resources 163...

  • Page 164: Acronyms And Abbreviations

    Automatic Server Recovery column address strobe Canadian Standards Association Customer Self Repair double data rate DDR4 double data rate-4 graphics processing unit HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator Acronyms and abbreviations 164...
  • Page 165 HP SUM HP Software Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log JSON JavaScript Object Notation large form factor LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express protocol data unit...
  • Page 166 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Display Systems Insight Manager HP Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 166...
  • Page 167 unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 167...

  • Page 168: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 169: Index

    36, 37 configuration settings 139 fans, removing 35, 41 connectors 7 features 7, 141 contacting HP 156 firmware update 137, 143, 144, 145 controller options 59 firmware upgrade utility, troubleshooting 147 customer self repair (CSR) 156 firmware, updating 137, 142, 145...
  • Page 170 HP Insight Remote Support software 135, 146 NMI functionality 14 HP RESTful API 134, 140 HP Service Pack for ProLiant 132, 136, 137 HP Smart Array controller 65 HP Smart Storage Administrator (HP SSA) 141 online spare memory 91, 93...
  • Page 171 41, 42 Smart Update Manager 132, 137 warnings 43, 46 software 145, 146 warranty information 152 software upgrades 145 website, HP 156 space requirements 41 specifications, power supply 155 specifications, server 154 static electricity 153 storage controller 59...

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