Services, Repairs And Parts - KidTrax RAM 3500 Dually Owner's Manual

Problem
Vehicle needs a push
to go forward
Loud grinding or
clicking noises coming
from motor or gear box
6V Battery will not
recharge
Battery bubbles or
gurgles when charging
Charger feels warm
when recharging

Services, Repairs and Parts

Do not return this product to the place of purchase. If your RAM 3500 needs service, repairs or replacement
parts, call:
KidTrax Toys Consumer Relations
Hours: 8:00 am – 5:00 pm (CST) Monday - Friday
Phone: 877-741-6154
Email: customerservice@kidtraxtoys.com
Web: www.kidtraxtoys.com
For service and repairs you will be directed to an authorized service center. To order parts have the model
and serial number, found underneath the seat on the battery cover.
The following is a list of available replacement parts:
• Wheels
• hubcap
• Hardware bag for wheel assembly
• Steering assembly
• Seats
• 12-volt battery
• Battery Charger
• Rear view mirrors
• Tail gate
17
Possible Cause
Poor contact of wires or
connectors
"Dead Spot" on motor
Motor or gears are damaged
Battery connector or adapter
connector is loose
Charger not
plugged in
Charger is not working (lights
not glowing)
This is normal and not a
cause for concern
This is normal and not a
cause for concern
Remedy
Check that battery connectors are firmly plugged
into each other. If wires are loose around the motor
call Consumer Relations at 877-741- 6154 for an
authorized service center
A means the electric power is not being
dead spot
delivered to the terminal connection and the
vehicle needs repair. Call Consumer Relations at
877-741-6154 for an authorized service center
Call Consumer Relations at 877-741-6154 for an
authorized service center
Check that battery connectors are firmly plugged
into each other
Check that battery charger is plugged into a
working wall outlet
Call Consumer Relations at 877-741-6154 for an
authorized service center