HP StoreEasy 1000 Storage Administrator's Manual page 88

Table 4 Known issues
Issue
On some storage systems, a
momentary press of the power
button results in an operating system
shutdown.
There may be errors from DFS and
NFS logged in the Event Viewer
after the storage system is
configured.
Mounted data volumes are not
remounted after performing a
system recovery. These data
volumes are not damaged or
destroyed but they are not visible
after a system recovery operation.
After replacing or upgrading the
SmartArray controller in your
storage system, the following
message may be displayed:
The SmartArray controller
that supports the
operating system drive is
not licensed for RAID6.
Please refer to the
Administrator Guide for
more information.
Network interfaces that are
configured to use DHCP might not
retrieve a DHCP address
immediately if the configuration and
network validation fails for these
interfaces in the Network
Configuration Tool.
If you attempt to add another
SmartArray controller to one of the
slots in the 15x0, the following
message may display during boot
up: Unsupported Option Card
Configuration
When starting the System
Management Homepage, you may
see a message that there is an error
with the security certificate.
Storage topology not displayed
properly in other tools after making
changes using the ACU.
88 Troubleshooting, servicing, and maintenance
Resolution
Confirm that the power settings for the storage system ignore the power button
or disable the power button in the system BIOS.
These errors can be ignored.
In order to restore the mount points to their original locations, you must record
them prior to running system recovery.
1. Using Windows Disk Manager, record the mount points of the volumes within
the root directory of each volume.
2. After running system recovery, scan the system to find data volumes that are
not assigned drive letters.
3. Temporarily mount the volumes that are not assigned drive letters.
4. Locate the recorded list of mount points and remount the temporarily mounted
volumes to the correct locations according to the record.
The license key is included as a hard-copy document when you first received your
storage system. You can also locate the license key in the quick restore log file
(qrlog.txt), which is located in C:\Windows\logs. You must keep the license
key in a safe place and make a copy of the qrlog.txt file so the license key
is easily available when needed. To install the license key, see "Installing a license
key with ACU" in the Configuring Arrays on HP Smart Array Controllers Reference
Guide which can be downloaded from the following website:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00729544/
c00729544.pdf
Perform the following steps to restart the network interface:
1. Open a command prompt and enter ncpa.cpl to open the network control
panel.
2. Right-click on the interface that is configured for DHCP and does not have an
address, and then select Disable.
3. Right-click on the interface that is configured for DHCP and does not have an
address, and then select Enable.
For the 15x0, only one SmartArray controller can be installed. For systems
manufactured prior to June 23, 2013, the P222 SmartArray Controller is installed
in slot 2 (see callout 4 in Figure 7 (page
June 23, 2013, the P222 SmartArray Controller is installed in slot 3 (see callout
3 in Figure 7 (page 10)). For more information about the issue with slot 2, see
the customer advisory, HP StoreEasy 1530 Storage – The HP P222 Smart Array
controller must be moved from PCI slot 2 to PCI slot 3.
You can safely continue and log in. Once logged in, see the Local Server
Certificate topic in the System Management Homepage online help to set up a
trusted certificate.
When using the Array Configuration Utility (ACU) to make storage configuration
changes, the changes may not be displayed in Windows Server Manager,
StoreEasy Pool Manager, or the Server Manager API.
To resolve this issue, perform the following steps before using one of these tools
after making changes from the ACU:
10)). For systems manufactured after