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WELCOME TO YOUR SKY BOX GUIDE To find the topic you want, click the links on the contents pages, use the bookmarks on the left or use the search box. You can print all or some pages by going to File > Print.
Your Sky remote control standby turn your Sky box (or TV) on and off set your remote to control your Sky box services set up a range of features including parental set your remote to control your TV controls, subtitles and favourite channels box office...
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* Your model's configuration may vary from the illustration shown. Sky is not responsible for the manufacture of your Sky box. For your manufacturer's details and specifications of your Sky box, see your printed guide.
WELCOME TO SKY This is your guide to using your Sky box, giving you the essentials as well as handy tips. WHAT DO YOU WANT TO DO? Get started See what’s on Search programme listings and set reminders Use your Planner Manage your reminders Order Box Office programmes...
How your Sky box works ..................6 Keeping you up-to-date ..................6 Your viewing card ....................7 Your Sky remote control and your TV ..............8 GETTING STARTED ...................... 9 Turning your Sky box on and off ................9 Changing the volume .................... 9 Changing channels .....................
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Watching non-Sky digital channels ..............33 Recording programmes onto video/DVD .............. 34 REMOTE CONTROL SETUP ..................35 Resetting your Sky remote control ............... 35 Replacing the batteries ..................37 YOUR SKY BOX ......................38 GETTING THE SUPPORT YOU NEED ................40 Telephone numbers ....................
• In order to ensure a free flow of air around your Sky box, allow at least 10 cm of space above and on all sides (especially between your Sky box and your TV). Do not cover any ventilation slots.
Sky box before you insert the plug into the mains supply. The only way to disconnect your Sky box from the mains is to take the plug out of the socket. Your Sky box must therefore be installed near the mains socket outlet, which should be easily accessible.
BACK TO BASICS The Sky installer should have shown you the basics of how to use your Sky equipment. Here’s a reminder of what you need to enjoy the channels and features on offer. How your Sky box works Digital TV gives you stunningly clear pictures and sound, and with Sky digital you have plenty of choice when it comes to what you watch.
Your viewing card Your viewing card needs to stay in your Sky box at all times so you can view all the channels you’re entitled to. The viewing card slot is on the front of your Sky box. The last four digits of the code shown on the back of the card is your default...
Your Sky remote control can work with both your Sky box and your TV. Press tv on the remote control to switch control from the Sky box to the TV. Press Sky to go back to controlling the Sky box.
Turning your Sky box on and off Sky turns the box on Press the Sky key on your Sky remote control to turn the box on, and wait for a few moments for it to start up. To turn the Sky box off, press the standby key on your Sky remote control.
To jump straight to a certain channel, use the number keys to enter the change channels channel number. For example, enter the sequence 5-0-1 for Sky News. If you one at a time with ch +/- don’t know the number, press tv guide on your remote control, select All Channels and look up the channel in the list.
If you see a programme on now that you want to watch, press select. • If you see a programme you want to watch and it is on later, press select to set a reminder. See the chapter Setting reminders for programmes. Press back up to remove the banner. USING YOUR SKY BOX...
• change Sky box settings To get into one of the four main Sky Guide screens, press its key on the remote control, for example tv guide. To select an option you can press the appropriate number, for example, press 1 for All Channels.
Using colour keys for more options Colour options along the bottom of Sky Guide screens give you more choices. Simply press the corresponding colour on your remote control. When you’re watching a programme, the colour keys can do different things: Shows you the interactive screens for that programme, if available.
With Sky Guide, you don’t have to change channels to see what else is on. When you’re watching a programme, press select or the up/down arrow on the remote control. The onscreen Search & Scan banner appears.
• When you see a programme you want to watch, highlight it and press select. If it’s on now, Sky Guide tunes to the channel. If it’s on later, Sky Guide sets a reminder. Seeing what’s on your favourite channels Once you’ve marked channels as your favourites, you can choose to see...
When you see a programme you want to watch, highlight it and press select. If it’s on now, Sky Guide tunes to the channel. If it’s on later, Sky Guide sets a reminder. For details, see Setting reminders for programmes.
Content codes This is a High Definition programme which can Universal, suitable for all audiences including Sex or nudity. young children. be watched with a Sky HD box and relevant Strong language. subscription. Parental guidance is recommended. Some Violent scenes.
Select Radio to see the list of radio channels. Highlight the radio channel you want to listen to and press select. To switch to a radio channel by keying in the number, remember that radio channel numbers have four digits, usually beginning with 0. USING YOUR SKY BOX...
SETTING REMINDERS FOR PROGRAMMES If there’s a programme on later you want to watch, Sky Guide can remind you when it’s about to start. the reminder symbol appears next to the programme in the Search & If you see an advert for future programme(s) and you see the green...
To get to your Planner, go to the TV Guide menu and press the green key (Planner). Use the colour keys to manage programmes listed in your Personal Planner. AutoView makes your Sky box tune straight to the programme. The AutoView symbol appears next to the programme. Changing channels automatically with AutoView details.
The AutoView symbol appears next to the programme. A reminder message appears one minute before the programme is due to start. Your Sky box tunes to the programme at its start time unless you stop it by pressing back up.
With Box Office, you can watch movies, sports and other events by ordering them with your remote control. To order Box Office programmes with your remote control, your Sky box has to be connected to a phone line. Order Box Office programmes as follows: Press box office on your remote control to see the Box Office menu.
If you can’t order with your remote control for any reason, you’ll see a message onscreen. You can then order programmes over the phone by calling the number shown. Phone orders are subject to a telephone administration charge. USING YOUR SKY BOX...
Services menu. Changing your PIN When you first get your Sky box, your PIN is the last four digits of the number on the back of your viewing card. You need this number to get into the Parental Control screens.
If you want to unlock rated programmes, just highlight the category in the Viewing Restrictions screen and press the red key again (Unrestrict). Viewing restrictions can be applied only to programmes where the broadcaster provides category restriction information. USING YOUR SKY BOX...
PIN is needed. If you set the limit at £0.00, you’ll have to enter the PIN every time you want to order a Box Office programme. Select Save New Settings when you’re done. To turn these settings off, just select Off from the Other Restrictions screen. USING YOUR SKY BOX...
Even if you turn your settings off in this way, you’ll still need to enter your PIN to watch programmes out of their normal watershed time. The times are shown here. programme rating when PIN is needed before 10pm before 8pm before 8pm USING YOUR SKY BOX...
Keep pressing the blue key to go through the list. Press select when you see the channel you want. Sky Guide tunes to the channel. Seeing what’s on your favourite channels To check full listings for your favourite channels, go to the TV Guide menu and your favourite channels are marked with a tick press the blue key (Favourites).
When you’re done, highlight Save New Settings and press select. Finding programmes with subtitles/audio description Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps: Press services, select System Setup then Languages & Subtitles.
You’ll be informed about these charges before connecting. Interactive cards Your Sky box has an interactive card slot, which you need for some interactive services. Only insert an interactive card when a message onscreen tells you to do so.
Some interactive services may let you send email or text messages. You can ask Sky Guide to let you know you when a message comes in, as follows: Register with a service provider and specify that you want to receive message notification through Sky.
Sky then text for telling you how to use teletext instead. digital text services From the digital text service, press Sky at any point to go back to what you were watching. Using teletext To use your TV’s teletext services, press tv on your remote control then text while you’re watching a channel.
Adding non-Sky digital channels Some channels can be received by your Sky box but don’t appear in Sky Guide listings. You can add new channels as follows: Press services and select Add Channels. In the Add Channels screen, make the appropriate settings and select Find Channels.
Recording programmes onto video/DVD You can record satellite programmes from your Sky box to your video or DVD recorder. To record a satellite programme, make sure: • you have read the user guide that came with your video/DVD recorder for details.
0125 Orion 0549 Look up your TV’s brand in the list on the right. Beon 0899 Panasonic 0051 Turn your TV and Sky box on and press tv on your Sky remote control. Brionvega 0147 Philips 0081 Bush 0157 Pioneer...
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If you followed the steps carefully but can’t see the TV Guide menu at the end of it, follow these simple steps: Check and make a note of which TV channel you use for watching Sky digital TV. Press tv on your remote control.
Replacing the batteries Your remote control runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take empty batteries out straight away and replace both batteries at the same time.
YOUR SKY BOX When your Sky box was installed, all the connections were made between your Sky box, TV, video and minidish. Follow this diagram for an overview of the standard setup, and if you need to connect other devices such as a second TV or a sound system.
Do not attempt to connect the telephone lead to anything other than a standard UK telephone line. Digital interface On the rear panel of your Sky box there is a plate which covers a general- U.S. patent No’s 4,631,603; 4,557,216 and 4,819,098 licensed for limited Aerial In pay per view users only.
You can get help on using Sky digital from various places. • Use this booklet as your full guide to using your Sky box and getting the most out of its exclusive features. The troubleshooting tips in the next pages may come in handy if you have any problems.
Read these troubleshooting tips if you come across any problems using your Sky box. If you still have problems, make sure you have followed the main chapters in this guide carefully. If you have any problems with your Sky box that aren’t covered in this guide or the other references, call Sky or your broadcaster. What’s wrong?
Insert or reinsert your viewing card. The card holds Insert your viewing card card slot of your Sky box. all the information your Sky box needs to know about your subscription. Your Sky box cannot recognise your Check that it’s your viewing card, that it’s in the right There is a problem with your viewing viewing card.
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There is insufficient credit left on your There’s not enough credit left on First check that the telephone lead between your Sky viewing card, or your viewing card account to buy this box and the socket is properly plugged in. If you still There is insufficient space left on your...
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Call Sky Customer Service. your Sky box during system setup. Housekeeping Your Sky box is trying to resolve a Wait for your Sky box to resolve the problem; if it is Please wait system fault. not resolved call Sky Customer Service.
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