Motion CL920FWS-002 User Manual

Motion CL920FWS-002 User Manual

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CL920 Tablet PC
Model FWS-002
User's Guide

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Summary of Contents for Motion CL920FWS-002

  • Page 1 CL920 Tablet PC Model FWS-002 User’s Guide...
  • Page 2 This document contains information protected by copyright. No part of this document may be The warranties for Motion products are set forth in the reproduced in any form without written consent from express limited warranty statements accompanying Motion.
  • Page 3: Table Of Contents

    Motion Computing applications ........
  • Page 4 SnapWorks™ by Motion®........
  • Page 5 Chapter 4 CL920 Troubleshooting and FAQs ..53 Troubleshooting ............. . . 53 Power issues .
  • Page 6: Chapter 1 Getting Started

    Getting Started The Motion CL920 Tablet PC is a durable, lightweight, and enterprise-ready rugged tablet that provides robust computing power and a variety of integrated features to increase productivity and reduce downtime in your mobile workflow. The CL920 Tablet PC includes these features: •...
  • Page 7: Optional Features

    Optional features This section describes the optional features available when you purchase your CL920. Integrated Qualcomm® Gobi™ technology 4G LTE mobile broadband with GNSS You can purchase an CL920 Tablet PC with an optional integrated 4G LTE mobile broadband with Global Navigation Satellite System (GNSS) module that enables you to connect to a variety of mobile broadband networks for sending and receiving data wirelessly.
  • Page 8: Security

    Security Your CL920 includes several features that you can use to enhance the security of your data and serve as the foundation for complementary security technologies. The core security features include password-protected BIOS, networking control, optional Computrace® Complete tracking software, WinMagic® SecureDoc™ hard drive encryption software, and TCG Trusted Platform Module (TPM) 1.2.
  • Page 9: Motion® Cl-Series Slatemate™ With Magnetic Stripe Reader (Msr)

    Motion® CL-Series SlateMate™ with Magnetic Stripe Reader (MSR) and Barcode Scanner (BCS) You can purchase an optional CL-Series SlateMate™ with Magnetic Stripe Reader (MSR) and Barcode Scanner (BCS). The CL-Series SlateMate™ is the first in a family of integrated expansion modules designed to provide additional functionality. You can view additional information about the CL-Series SlateMate here: http://www.motioncomputing.com/us/...
  • Page 10: Overview Of The Cl920

    Overview of the CL920 The following photos illustrate the features available on the CL920 Tablet PC. Front Web camera light Volume Web camera buttons Microphones Speaker Battery charge indicator lights Ambient light sensor Touchscreen display Windows button Speaker Listen to audio warnings, music, and other multimedia applications. Web camera Interact with people online, stream video, or capture color images with a 1.3MP web camera.
  • Page 11: Back

    Battery charge Monitor battery status. When running on battery, the LED lights on the indicator lights front show the current level of battery charge when the battery gauge button on the left side of the tablet is pressed. Ambient light sensor Measures the light in your environment and can automatically adjust the brightness of the display.
  • Page 12: Right Side

    Right side Pen tether Pen bay attach point Pen bay release button Pen bay Store the pen when not in use. Pen bay release Press to open the pen bay. button Pen tether anchor Loop a pen tether through this attach point to keep your pen with the tablet.
  • Page 13: Pen

    The CL-Series digitizer pen includes a pressure-sensitive tip and a function button. The pen comes with an AAAA battery and pen tether. Function button Battery compartment You can purchase additional pens from the Motion Computing Accessories page. For more information on using the pen, see Pen and Touch on page 21.
  • Page 14: Where To Begin With Your Cl920

    Where to begin with your CL920 This section includes some steps you can follow to power up and get familiar with your CL920 Tablet PC. Step 1: Power up the tablet 1. Plug the power cord into an outlet. Power adapter port door 2.
  • Page 15 Step 2. Set up Bluetooth 1. Enable Bluetooth: a. Swipe from the right side of the screen and tap Settings. b. Tap Change PC Settings. c. Under PC and Devices, tap Bluetooth. d. Tap the Bluetooth On/Off switch to turn it On and the Tablet PC will search for Bluetooth devices.
  • Page 16: Step 3: Get Familiar With Your Cl920 Tablet Pc

    Once you’ve set up your CL920, take a few minutes to get familiar with your Tablet PC. • Use Motion Computing tools to configure basic Windows 8.1 settings, customize your tablet according to your work style, and to access CL920 documentation and the Motion Support and Tablet PC accessories websites. See Motion Tablet Center...
  • Page 17: Optional Setup Tasks

    2. Slip the other end of the tether through the attach point on the CL920, then pull the pen through the loop until it is tight. You can purchase additional pen tethers from the Motion Computing Accessories page. Insert the digitizer pen battery The digitizer pen is included with your CL920 and comes in a separate package along with an AAAA battery and pen tether.
  • Page 18: Connect The Tablet To A Display Monitor

    • Using your CL920—Provides instructions for basic CL920 tasks including how to customize your tablet to fit the way you work using Motion Tablet Center, how to use the cameras, how to set up speech recognition, and more. • Caring for your CL920—Provides suggestions for the care and maintenance of your...
  • Page 19: Chapter 2 Using Your Cl920

    Using your CL920 This chapter provides information about performing the following tasks: • Using Motion Tablet Center on page 20 • Using Know Your Motion Tablet on page 28 • Entering text and using the handwriting panel on page 29 •...
  • Page 20: Motion Computing Applications

    Windows taskbar. • From the Windows 8.1 Start Screen, tap the Motion Tablet Center tile Motion Tablet Center is organized into categories, which are listed in the left pane. The main screen displays system information about your Tablet PC. Chapter 2...
  • Page 21: Tablet Settings

    Tablet settings The following configuration options are available in Motion Tablet Center’s Tablet settings: • Pen and Touch—Provides access to Windows Pen and Touch configuration options. • Tablet PC Settings—Use these settings to configure your display and button actions and set handedness options.
  • Page 22: Tablet Pc Settings

    Tablet PC Settings Motion Tablet Center’s Tablet PC settings enable you to customize your CL920 to fit the way you work. These settings provide you with access to input display configuration and calibration;...
  • Page 23: Touch Settings

    Touch Settings Motion Tablet Center’s Touch Settings enable you to determine how touch input is configured by setting the input mode. You can also use Touch Settings to configure touch tuning and the digitizer pen function button and check the pen’s battery status.
  • Page 24: Advanced Settings

    4. Tap Connect and enter the network security key when prompted. Check with your airline for exact rules on using your Tablet PC and Wi-Fi while traveling. If required, you can disable all of your wireless devices using Motion Tablet Center. To disable the wireless devices, open Motion Tablet Center tap Wireless Settings in the Tablet screen, and tap the switch under Airplane mode to turn it on.
  • Page 25: Power Settings

    You can save System Information by tapping File, tapping Save, typing a name for the file, and then tapping Save again. Power settings The following configuration options are available in Motion Tablet Center’s Power settings: • Turn off power for unused devices to extend battery life.
  • Page 26: Advanced Settings

    By default, the CL920 uses the Motion Optimized power plan that is designed specifically for Motion Computing tablets. It balances the need to save power while maximizing tablet performance. When the tablet senses no current activity, it goes into Power Saver mode automatically.
  • Page 27: Sensors Settings

    Sensors settings Motion Tablet Center’s Sensors settings allow you to calibrate the CL920’s internal compass and access Location Services. Compass The on-screen compass displays the direction of the magnetic north pole relative to the orientation of the tablet. Additionally, the compass accuracy status is displayed; if the compass needs to be calibrated, you’ll see a notification alerting you to calibrate the...
  • Page 28: Show Map

    You’ll need an active Internet connection to view current Bing Maps data. Know Your Motion Tablet Know Your Motion Tablet is a Motion Computing application that provides easy access to CL920 documentation and the Motion Support and Tablet PC accessories websites.
  • Page 29: Entering Text And Using The Handwriting Panel

    Entering text and using the handwriting panel You can use different methods to enter text with your CL920 to fit your needs. You can use an on-screen touch keyboard or the handwriting panel. Using the Windows 8.1 on-screen keyboard To open the on-screen keyboard, either: •...
  • Page 30: Using The Windows 8.1 Handwriting Panel

    Using the Windows 8.1 handwriting panel To open the handwriting panel: 1. Tap in a text field or other area where you can type, such as the URL field in a web browser. 2. In the lower right-hand corner of the touch keyboard, tap the keyboard icon change keyboards.
  • Page 31: Connect An External Monitor

    Windows button Connect an external monitor You can connect an external display monitor to the Micro-HDMI (Type D) port on the left side of the CL920. It supports resolutions of up to 1080p @ 60Hz. Additionally, the CL-Series Docking Station includes a VGA port that you can use to connect an external monitor. The CL-Series Docking Station is sold separately.
  • Page 32: Using The Web Camera

    Using the web camera Your CL920 has a 1.3MP web camera that supports color images and streaming video. The web camera is located on the front of the Tablet PC in the top center area. If you’d like to use Skype™ with your web camera, you can access it by tapping the Skype tile on the Windows 8.1 Start screen.
  • Page 33: Snapworks™ By Motion

    Taking a photo with SnapWorks 1. Tap the camera icon on the Windows taskbar to activate Motion SnapWorks. 2. Hold the camera steady and point the lens at the object. 3. Press the SnapWorks camera icon to take the picture.
  • Page 34 8. To activate the flash, press the flash icon once if you want to use the flash for taking all photos. Press the flash icon twice to initiate auto flash mode, which activates the flash only when required by the ambient lighting conditions. Configuring SnapWorks settings 1.
  • Page 35 Editing a photo in SnapWorks 1. Tap the Gallery icon in the upper left-hand corner of the screen to open the directory where your photos are stored. You’ll see the most recent photos you have taken. 2. Double-tap the photo you want to edit. The photo opens and you’ll see two icons at the bottom left-hand corner of the screen that you can tap to open the SnapWorks photo editing tools.
  • Page 36 Sending, printing, and copying your photos 1. To send your photo via email, tap the Gallery icon in the upper left-hand corner of the screen to open the directory where your photos are stored. 2. Tap your photo once to select it, then tap the Send icon You’ll see a pop-up window that tells you to choose a method to send your image.
  • Page 37: Using The Magnetic Stripe Reader (Optional)

    Using the Magnetic Stripe Reader (optional) If you purchased a CL-Series SlateMate™ with Magnetic Stripe Reader (MSR) and Barcode Scanner (BCS), you can use the MSR to read any card that has a magnetic stripe on the back, such as a credit or debit card. Status light The following table illustrates the MSR status light conditions.
  • Page 38: Barcode Scanner Tips

    • QR Code • EAN/UPC - UPC-E Other barcode types can be enabled by using the EasySet application, which can be installed from C:\Motion\Software\EasySet. To use the barcode scanner: 1. Open your barcode application and place the cursor in the appropriate field.
  • Page 39: Using The Battery

    Maximum battery capacity decreases with time and use. If you ever need to replace the battery, contact your Motion Computing authorized service provider. Only authorized service providers can replace the battery. Checking tablet battery power To check the remaining battery power: •...
  • Page 40: Changing The Power Plan

    • Open Motion Tablet Center, tap Power, and turn off the switches beside any unused devices that are currently enabled. Changing the power plan By default, the CL920 uses the Motion Optimized power plan that is designed specifically for Motion Computing tablets. It balances the need to save power while maximizing tablet performance.
  • Page 41: Using 4G Lte Mobile Broadband With Gnss

    Before you can establish a Mobile Broadband connection or use the Mobile Broadband GNSS receiver, you must ensure that Mobile Broadband is enabled in Motion Tablet Center. To reduce power consumption when running only on battery power and when 4G LTE Mobile Broadband with GNSS isn’t being used, disable Mobile Broadband in Motion Tablet...
  • Page 42: Using Bluetooth

    Using Bluetooth You can use Bluetooth to connect to accessory devices or other computers. The devices can communicate with each other when they are in range. To access Windows 8.1 Bluetooth settings: 1. Swipe in from the right side of the screen and tap Search. 2.
  • Page 43: Using Winmagic® Securedoc

    2. Tap Getting Started to configure hard drive encryption on your Tablet PC. Tap Quick Wizard to begin the configuration process. 3. Follow the on-screen instructions. 4. After you have enabled encryption, reboot your Tablet PC, and manually restart SecureDoc to complete the encryption process. For more information about WinMagic SecureDoc, go to http://www.winmagic.com/ products/full-disk-encryption-for-windows.
  • Page 44: Using The Sim Card Reader

    Using the SIM card reader The SIM card slot holds one mini (2FF) SIM card, for use with the mobile broadband option. Contact your service provider for additional information. To insert a SIM card: 1. Turn off the tablet. 2. Open the port cover and locate the SIM card slot. SIM card slot 3.
  • Page 45: Locating Your Serial Number

    Windows Start menu—right-click the Windows icon on the taskbar on the Windows Desktop then select System. • Motion Tablet Center—in the Tablet screen, the serial number is listed beside System Serial Number: To locate your serial number from the Start menu: 1.
  • Page 46: Restoring Your System

    3. The File History window opens and will display any external drives connected to your PC. If you want to specify another location for your backups such as a network drive, tap Select Drive in the left-hand panel. 4. Tap Advanced Settings to modify the way that File History works. •...
  • Page 47: Creating A Windows 8.1 Recovery Drive

    4. In the next window, leave the checkbox selected and then tap Next. 5. Follow the steps in the Recovery Drive wizard. Microsoft’s website provides additional information about creating a Windows 8.1 USB recovery drive: http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive. Using the Windows 8.1 recovery drive If you have issues with your Windows 8.1 installation, you can boot from the recovery drive you created to access recovery and troubleshooting tools.
  • Page 48: Using System Restore

    programs, system settings, and files will be replaced with the versions that were current when you made the recovery image. • Automatic Repair—this option scans your system and analyzes the various settings, configuration options, and system files to find corrupt files or issues with configuration settings.
  • Page 49: Finding Other Software

    For information about other software for your tablet, go to Motion Computing Accessories. You will find links to software solutions for purchase as well as free software downloads from Motion Computing and its service partners. Chapter 2 Using your CL920 Finding other software 49...
  • Page 50: Chapter 3 Caring For Your Cl920

    Caring for your CL920 Proper care and maintenance will keep your CL920 Tablet PC working and in good condition. For general information about care of the tablet and its components and accessories, see the Safety and Regulatory Guide included with your Tablet PC. WARNING: Follow the guidelines listed below when caring for your CL920 Tablet PC and its components.
  • Page 51: Caring For The Display

    Make sure you wipe off the pen with a soft cloth to avoid scratching the display. • If you’ll be working in harsher environments, Motion recommends that you purchase the Rugged Digitizer Pen for your CL920, which is available for purchase from the...
  • Page 52: Traveling With Your Cl920 Tablet Pc

    Use the following tips when you travel with your CL920 Tablet PC: • Put the Tablet PC in a case to protect the display. Motion Computing sells a variety of cases for the CL920. You can purchase one at the Motion Computing Accessories page.
  • Page 53: Chapter 4 Cl920 Troubleshooting And Faqs

    CL920 Troubleshooting and FAQs Motion Computing Tablet PCs are thoroughly tested for performance and quality, but occasionally issues can still occur. If you don’t find the information you’re looking for in this section, go to Motion Computing Support. Enterprise users should contact their support organization for assistance with resolving tablet, application, or connectivity issues.
  • Page 54: Battery Issues

    Remove the accessory devices or use AC power if possible. • Use Motion Tablet Center to enable the Power Saver Plan. Open Motion Tablet Center, tap Power, and then select Power Saver from the list of power plan choices. •...
  • Page 55: Touch Or Pen Issues

    The display is too dim • The display brightness may be set too low. Use Motion Tablet Center to brighten the display. Open Motion Tablet Center, tap Power, tap Advanced, and then move the brightness slider to the desired level.
  • Page 56: Ports And Connectors Issues

    The pointer on the screen doesn’t align with the pen • The pen may need to be calibrated. Open Motion Tablet Center and tap Tablet PC Settings. Tap the Display tab and tap Setup beside Configure your pen and touch displays.
  • Page 57: Bluetooth Issues

    Bluetooth issues I can’t connect to a Bluetooth device • Ensure that Bluetooth is enabled. Open Motion Tablet Center, and tap Power. Ensure that the switch beside Bluetooth is set to On. • Swipe in from the right side of the screen and tap Search. Type bluetooth in the search field and then tap Bluetooth settings in the search results.
  • Page 58: Mobile Broadband With Gnss Issues

    I want to make my tablet run faster • Change the Power plan to High Performance from Motion Tablet Center (see Power settings on page 25). These setting can be accessed from the Power screen.
  • Page 59: Frequently Asked Questions

    • Set the display to the dimmest level you’re comfortable viewing. Use Motion Tablet Center to dim the display. Open Motion Tablet Center, tap Power, tap Advanced, and then move the brightness slider to the desired level. •...
  • Page 60 • You will need a travel plug adapter, which you can find in airports and travel stores. You don’t need to buy a voltage converter; the Motion AC adapter will automatically adjust to different voltages. Where can I learn more about my CL920? •...
  • Page 61: Index

    Index Numerics cameras 31 documentation camera 32 4G LTE mobile broadband with GNSS 7 web camera 32 care and maintenance display 51 Absolute Computrace® 8 general care 50 Airplane mode 23 pen 51 ambient light sensor 11 tablet pen 51 audio checking battery status 39 drivers 58...
  • Page 62 Motion Computing applications features Know Your Motion Tablet 28 optional 7 Motion Tablet Center 20 flicks settings 21 Motion Optimized power plan 26, 40 free software downloads 49 Motion Tablet Center 20 Advanced settings, Power 26 Advanced settings, Tablet 24 Compass 27...
  • Page 63 26 Bluetooth 57 create 26 docking station 17 customize 26 external monitor 18 Motion Optimized 26, 40 optional setup tasks 17 Power Saver 59 Show Map 28 power settings 25 Shut down 54 Power Switch on battery or plugged in 41...
  • Page 64 traveling with your tablet PC 52 troubleshooting Volume buttons 10 audio 58 battery 54 display 54 web camera 10, 32 input 55 web camera light 10 Wi-Fi troubleshooting 56 u-blox 7-based augmented GPS 7 Windows Home button 11, 30 Windows Power Options 26 troubleshooting 56 WinMagic®...

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