Windhager BioWIN 2 Operating Manual
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Windhager BioWIN 2 Operating Manual

Pellet central heating boiler
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PELLETS

Operating Manual

BioWIN 2
Pellet central heating boiler
Output range: 3 to 25,9 kW
07/2014
093406/01

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Summary of Contents for Windhager BioWIN 2

  • Page 1: Operating Manual

    PELLETS Operating Manual BioWIN 2 Pellet central heating boiler Output range: 3 to 25,9 kW 07/2014 093406/01...

  • Page 2: Table Of Contents

    2.4.2 BioWIN 2 Premium and Exklusiv – fully automatic filling .......
  • Page 3 (BioWIN 2 Premium and Exklusiv) or, emergency refill the supply container .....56 3.11 Pellet storage room or storage container (BioWIN 2 Premium and Exklusiv) .....59 3.12 Full service .

  • Page 4: Important Information For System Operators

    Please pay close attention to these instructions. Familiarity with the material in this docu- ment will allow you to enjoy long-term operation of the unit. We wish you all the best with your Windhager boiler! 1.1 General information 1.1.1 Manufacturer’s obligations...

  • Page 5: Safety Precautions

    Important information for system operators 1.2 Safety precautions The boiler and related accessories are state of the art and meet all applicable safety regulations and operate using 230 V AC electrical current. Improper installation or repair can pose the danger of life-threatening electrical shock.

  • Page 6: Entering The Pellet Storage Room, Storage Container

    Important information for system operators 1.3.3 Entering the pellet storage room, storage container All energy sources are subject to safety regulations which must be observed when working with fuels, heating systems and storage rooms. This also applies to the storage of pellets. After the storage room is filled, odourless carbon monoxide (CO) may be produced and there may be insuffici- ent oxygen.

  • Page 7: Start-Up And Maintenance

    1.5 Start-up and maintenance Please permit Windhager Customer Service or have one of our customer service Partners put your new boiler into service. In this way, all functions of the new unit will be thoroughly checked; you will also benefit from the detailed information provided by the system installer.

  • Page 8: Filling The Pellet Store

    Important information for system operators 1.7 Filling the pellet store Attention! The pellet flue-connected stove must be switched off correctly at least 15 minutes before the store is filled – Fig. 2. Press the ON/OFF button. Never switch off using the emergency OFF switch! Pressing one of the six buttons firstly switches just the lighting and display on.

  • Page 9: Operation

    Operation Operation 2.1 Opening the cladding door Warning of hot surface: risk of burns! Before opening the cladding door of the boiler, ensure that it is switched off via the On/Off switch (see Fig. 2) and allowed to cool down (no reading in display). –...

  • Page 10: Functional Description, Function Elements And Operating Controls

    2.2 Functional description, function elements and operating controls The BioWIN 2 pellet boiler and the Modular Energy System MES or the REG standard control combine to form a perfect unit. The BioWIN 2 automatically fires when the control system signals a heating requirement. Following “purging”...

  • Page 11: Biowin 2 Premium

    Version as BioWIN Klassik, but in addition with fully automatic pellet feed The pellet feed uses a maintenance-free suction turbine to fill the BioWIN 2 reserve supply container fully auto- matically with pellets from a pellet storage room or storage container. The pellet feed is switched on by the lower fill level switch (proximity switch) in the reserve supply container or at the end of the enable time or the beginning of the start time, and runs for as long as the reserve supply container is full.

  • Page 12: Biowin 2 Exklusiv

    Operation 2.2.3 BioWIN 2 Exklusiv Version as BioWIN 2 Premium, but in addition with fully automatic heating surface cleaning and ash removal Fully automatic ash removal: During fully automatic ash removal, the ash is transported out of the combustion chamber and the heating sur- faces in the side ash container under the supply container using a motor and auger.

  • Page 13: Check Before Initial Start-Up

    2.4.2 BioWIN 2 Premium and Exklusiv – fully automatic filling The reserve supply container is filled by the fully automatic pellet feed. Windhager Customer Service or the cus- tomer service Partner will perform the first fill (start-up), take the boiler and its pellet supply into service and...

  • Page 14: Infowinplus

    Operation 2.5 InfoWINplus The InfoWINplus is a central operating and display unit for boilers and for modules of the MESplus system control (see separate instructions). It consists of a large full text display, an ON/OFF button with an LED signal lamp indicating Operation (green) or Malfunction (red), a button for manual operation / flue cleaning function as well as four individual menu buttons.

  • Page 15: Operating Modes

    Operation 2.6 Operating modes 2.6.1 OFF mode The boiler is switched off when in OFF mode. The dis- play and all buttons, with the exception of the ON/OFF button, do not function. The LED on the InfoWINplus does not light up – Fig. 12. Fig.

  • Page 16: Pellet Feed

    Fig. 17 2.6.4 Solid fuel / buffer mode If the BioWIN 2 pellet boiler is combined with a solid fuel boiler or an accumula- Solid fuel/ buffer mode tor tank, the WVF or B-PLM module integrated in the control panel automatically °C...

  • Page 17: Manual Operation

    Operation 2.6.5 Manual operation The various operating phases are displayed here, including Burner in operation, Burner OFF, etc. Note! Manual operation Boiler temperature Manual operation cannot be started in “solid fuel/buffer °C mode”. Manual operation must not be started if an ins- talled solid fuel boiler is operating (heated up).

  • Page 18: Chimney Sweeper Function

    Operation 2.6.6 Chimney sweeper function The various operating phases are displayed here, including Burner in operation, Burner OFF, etc. This function aids the performance of legally-required Chimney sweeper func. emissions testing. Power 100% 45 min °C Note! The chimney sweeper function cannot be started in “solid (Symbol flashes) (Operating phases) fuel/buffer mode”.

  • Page 19: Operating Phases

    Operation 2.7 Operating phases 2.7.1 Standby Boiler temperature °C During this operating phase, the controls do not transmit requests for heat. The burner is switched off and the boiler temperature setpoint is 0 °C. After an hour in standby mode, the display is shut down fully, only the green LED Standby is lit up.

  • Page 20: Information Text

    Operation 2.8 Information text Boiler temperature °C Pressing the Info button or going to the information level menu calls up the most important boiler informa- (Operating phases) tion – Fig. 35. Info Menu The arrow buttons select and display sub-menus – Fig. Pressing the Back button (Fig.

  • Page 21: Pellet Consumption

    30 % to 100 %. Operating hours The total number of burner operating hours is displayed. Burner starts The number of burner starts of the BioWIN 2 is displayed. 2.8.4 Software version Display module Software version Display module 3.00...

  • Page 22: Menu Guide

    Operation 2.9 Menu guide Boiler temperature °C Pressing the Menu button changes the menu display to the Operator level, Service level, Information level or to (Operating phases) MES Module – Fig. 42. Info Menu Use the arrow buttons to select the Operator level, Ser- vice level or Information level (Fig.

  • Page 23: Menu Structure

    Operation Menu structure: Menu Service level MES Module Operator level Information level (reserved for trained ser- (see separate instructions for (see section 2.9.1) (see section 2.8) vice personnel only) InfoWINplus Master operation) Boiler values Software version Operating time until Flue gas temperature Pellet consumption Display module Stage 1 cleaning...

  • Page 24: Operator Level

    Operation 2.9.1 Operator level Boiler temperature °C Pressing the Menu button shows the “Operator level“, “Service level“, “Information level“ and “MES Module “ in the display – Fig. 46. (Operating phases) Info Menu Fig. 46 The Arrow buttons select the “Operator level”; the Operator level Choose button confirms the choice –...
  • Page 25 Operation The menu item or sub-menu item is exited by pressing Confirm stage 1 cleaning the Back button (Fig. 50) or after a delay of 10 minutes. Confirm stage 2 cleaning Pellet consumption Time Feed operating mode Time profile feed Choose Back Fig.
  • Page 26 Operation Use the arrow keys to mark the sub-menu item “Con- Confirm stage 1 cleaning firm stage 1 cleaning“ or “Confirm stage 2 cleaning“ – Confirm stage 2 cleaning Fig. 54. Pellet consumption Time Feed operating mode Time profile feed Choose Back Fig.
  • Page 27 Operation 2.9.1.2 Pellet consumption After filling the pellet storage room, “Pellet consumption since bulk fill“ should be reset so that pellet consump- tion can be restarted at zero. Pressing one of the six buttons switches the lighting Boiler temperature and display on. °C Press the Menu button –...
  • Page 28 Operation Confirm the marked sub-menu item “Pellet consumpti- Confirm stage 1 cleaning on“ by pressing the Choose button – Fig. 62. Confirm stage 2 cleaning Pellet consumption Time Feed operating mode Time profile feed Choose Back Fig. 62 By pressing the Yes button, “Pellet consumption since Reset pellet consumption bulk fill“...

  • Page 29: Setting The Time

    This time is used for the time control of the pellet feed and for automatic heating surface cleaning. If the BioWIN 2 is operated with an MESplus control, the time is automatically adopted from the module and the time set here is overwritten.
  • Page 30 Operation Confirm the selected “Time” sub-menu by pressing the Confirm stage 1 cleaning Choose button – Fig. 69. Confirm stage 2 cleaning Pellet consumption Time Feed operating mode Time profile feed Choose Back Fig. 69 Use the – or + button to set the required time – Fig. 70. Time 13:50 –...
  • Page 31 Operation 2.9.1.4 Setting the feed operating mode This menu item sets: – whether the feed is switched off, or – whether the feed should fill the pellet boiler with or without time control. Pressing one of the six buttons switches the lighting Boiler temperature and display on.
  • Page 32 Operation Confirm the selected sub-menu “Feed operating mode” Confirm stage 1 cleaning by pressing the Choose button – Fig. 77. Confirm stage 2 cleaning Pellet consumption The factory setting for the “Feed operating modem” Time Feed operating mode menu item is “switched off”. Time profile feed with enable time: Select this if the feed noise (suction Choose...
  • Page 33 Operation 2.9.1.5 Setting the time profile feed The “Time profile feed” menu item displays the corresponding setting option depending on the setting in the “Feed operating mode” menu item (see section 2.9.1.4). Setting: “With enable time” see page 34 Setting: “With start time” see page 36 Setting: “Without time control”...
  • Page 34 Operation Confirm the selected sub-menu “Time profile feed” by Confirm stage 1 cleaning pressing the Choose button – Fig. 85. Confirm stage 2 cleaning Pellet consumption Time Feed operating mode Time profile feed Choose Back Fig. 85 “with enable time” Feed with enable time Start 07:00...
  • Page 35 Operation Pressing the Save button saves the changed time – Feed with enable time Fig. 89. Start 07:30 22:00 The display shows “Parameter is saved” for a few se- conds (Fig. 90) and then changes back to the previous level – Fig. 91. –...
  • Page 36 Operation “with start time” Feed start time Start 20:00 A time can be set here in the “Time profile feed” menu item for filling the reserve supply container if the “with start time” setting is active in the “Feed operating mode”...
  • Page 37 “Type of pellet feed system“ menu item. Information! Changes on the service level may be performed only by trained service personnel (directions for setting, see the BioWIN 2 assembly instructions). Setting in the service levels Setting options in the “Type of pellet feed...
  • Page 38 Operation Pressing one of the six buttons switches the lighting Boiler temperature and display on °C Press the Menu button – Fig. 97. (Operating phases) Info Menu Fig. 97 Confirm the selected menu item “Operator level” by Operator level pressing the Choose button – Fig. 98. Service level Information level MES Module...
  • Page 39 Operation Confirm the selected “probe switching” sub-menu by Probe switching pressing the Choose button – Fig. 100. Heating surf. cleaning Choose Back Fig. 100 The arrow buttons select the probe switching (for op- Probe switching tions, see table on page 37) – Fig. 101. all probes only zone 1 only zone 2...
  • Page 40 Operation 2.9.1.7 Heating surf. cleaning If one of the menu items is “Heating surf. cleaning“, an off period can be set for cleaning the heating surfaces if the noise during cleaning can be heard or is annoyed in the living area. The off period is started with “Initiate off period“...
  • Page 41 Operation Confirm the selected “Heating surf. cleaning“ sub-me- Probe switching nu by pressing the Choose button – Fig. 108. Heating surf. cleaning Choose Back Fig. 108 Use the arrow keys to mark the times you want to Heating surf. cleaning change - “Initiate off period“...
  • Page 42 Operation Confirm the changed time by pressing the Save button Heating surf. cleaning – Fig. 112. Initiate off period 20:00 Duration 10 h The display shows “Parameter is saved” for a few se- conds (Fig. 113) and then changes back to the previous level –...

  • Page 43: Service Level

    Choose Back Information! Changes on the Service level may be per- formed only by trained service personnel (directions for setting, see the BioWIN 2 as- sembly instructions) Fig. 115 Service level only for trained service personnel 5sec Fig. 116...

  • Page 44: Heating System Operation

    (see also section 2.6.2). After a successful self-test and if a setpoint is transferred by the system control, the BioWIN 2 automatically starts operation. 2. Set the operating mode switch(es) on the MESplus control module(s) to “Automatic operation”...

  • Page 45: Biowin 2 With Reg Standard Control

    (see also section 2.6.2). After a successful self-test and if a setpoint is transferred by the system control, the BioWIN 2 automatically starts operation. 2. Set both manual switches to the “Automatic”...
  • Page 46 Operation Emergency operation: If the system control fails, setting the two manual switches on the boiler control panel and using the button on the InfoWINplus unit (see section 2.6.5) will activate emergency operation to maintain heat and hot water. How to switch to emergency (manual) operation Heating emergency operation: 1.

  • Page 47: Care, Cleaning And Maintenance

    3.1 Overview of intervals between cleaning (maintenance) The BioWIN 2 is equipped with a cleaning and ash removal interval display. The “Stage 1 cleaning“ and “Stage 2 cleaning“ cleaning request is displayed on the InfoWINplus and must be reset after cleaning/ash removal has finished –...

  • Page 48: Confirm Stage 1 Cleaning Or Confirm Stage 2 Cleaning - Reset Cleaning Request

    3.2 Cleaning and operating implements 1 ... Cleaning brush 2 ... Spatula 3 ... Allen key 4 ... Scratcher (only BioWIN 2 Klassik and Premium) 5 ... Pellet pile (accessory for BioWIN 2 Premium/Exklusiv only) 6 ... Folder containing instructions Fig.

  • Page 49: Care Of Cladding And Keyboard Foil

    Small amounts of ash can be used in the garden as fertiliser. Larger amounts of ash should be disposed of together with other residual waste (please observe the applicable regulations). – Switch off the BioWIN 2 with the ON/OFF button on the InfoWINplus (Fig. 128) and wait until the display has gone out (ca. 20 min).

  • Page 50: Empty The Ash Box - Biowin 2 Exklusiv (Bwe)

    Small amounts of ash can be used in the garden as fertiliser. Larger amounts of ash should be disposed of together with other residual waste (please observe the applicable regulations). – Switch off the BioWIN 2 with the ON/OFF button on the InfoWINplus (Fig. 133) and wait until the display has gone out (ca. 20 min).
  • Page 51 Care, cleaning and maintenance Fig. 135 Pulling out handle Fig. 136 Opening the bracket fastener – Slide container slightly to the left and pull out – Fig. 137, 138. – Release the side bracket fasteners, remove cover and empty the ash box – Fig. 139, 140. Fig.

  • Page 52: Combustion Chamber And Burner Pot Cleaning

    Before cleaning with a vacuum cleaner, check that there are no longer any embers in the combus- tion residue! – Open cladding door and combustion chamber door – Fig. 142 – see section 2.1. Fig. 141 Switching off BioWIN 2 Fig. 142 Open cladding door and combustion chamber door 3.6.1 Cleaning the thermocontrol sensor and down chute...

  • Page 53: Burner Pot Cleaning

    Care, cleaning and maintenance 3.6.2 Burner pot cleaning – Lift the bottom and top part of the cone out of the burner pot – Fig. 146, 147. – Remove all traces of sediment accumulation from the cones with a brush or scrape off with the spatula – Fig. 148, 149.

  • Page 54: Clean Top Coasting Surfaces And Blower Wheel

    – Confirm cleaning request once “Cleaning“ has been finished – see section 3.1.1. 3.7 Clean top coasting surfaces and blower wheel – Switch off the BioWIN 2 with the ON/OFF button on the InfoWINplus (Fig. 156) and wait until the display has gone out (ca. 20 min).

  • Page 55: Exhaust Pipe To Flue

    Care, cleaning and maintenance – Clean the blower wheel with a brush – Fig. 161. – Clean the top of the coasting surfaces with a spatula and brush – Fig. 162. – Vacuum out the ash from the coasting surfaces – Fig. 163. Fig.

  • Page 56: Water Tank Level

    If pellets cannot be fed into the supply container via the fully-automatic pellet feed, it can be emergency filled by hand via the inspection cover. – Switch off the BioWIN 2 with the ON/OFF button on the InfoWINplus (Fig. 166) and wait until the display has gone out (ca. 20 min).
  • Page 57 – Mount the inspection cover as an anti-contact protection in front of the opening to the auger conveyor – Fig. 175. Attention! In the BioWIN 2 model with external combustion air supply, the inspection cover must always be closed when the system is in operation. Fig. 166 Switching off BioWIN 2 Fig.
  • Page 58 Care, cleaning and maintenance Fig. 173 Feed unit flap Fig. 172 Remove the screws and take off the inspections cover Proximity switch with telltale Fig. 174 Proximity switch feed unit Fig. 175 Mount pellet pile and inspections cover Assembly: By working through these steps in reverse order.

  • Page 59: Pellet Storage Room Or Storage Container (Biowin 2 Premium And Exklusiv)

    In addition to cleaning your pellet boiler, maintenance is also required. This is also shown in the display as “Main- tenance“ (Fig. 176) and is carried out by the Windhager customer services or customer services partner. It is a prerequisite for the warranty conditions. Maintenance must be carried out by the date on the inspection plate at the latest –...

  • Page 60: Troubleshooting

    Back Fig. 178 Fig. 179 If you wish to call Windhager Customer Service or your customer service Partner due to a malfunction, please first make a note of the following data from the rating plate: – Model – Factory number –...

  • Page 61: No Display On Infowinplus

    The maintenance interval for the pellet boiler depends on the operating Full service hours and pellet consumption. Please note that maintenance will have to be carried by the Windhager Correct servicing is a prerequisite for warranty. IN 524 customer services or customer services partner within the next 3 months Arrange service appointement.

  • Page 62: Fe - Messages

    Close cover pellet supply container Customer Service or a heating technician d) BioWIN 2 Premium/Exclusiv: type of pellet feed system is not set in the service level (without feed system). e) BioWIN 2 Klassik or manual pellet feed: plug X22 not connected with bridge, or reserve supply container cover switch not connected with the main PCB.

  • Page 63: Al - Messages

    FE 387 b) Press the Reset key for at least 5 seconds until the display goes off. Appuyer la touche reset pendant 5 sec mini- c) Connect the main PCB, inform Windhager Customer Service or a hea- mum. ting technician.
  • Page 64 The shut-off unit is blocked. Press the Reset button and if the alarm mes- Shut-off unit defect sage does not go away, contact Windhager Customer Service or a heating Shut-off unit of pellet automatic feed does not technician.
  • Page 65 Check the boiler sensor and connections. Service or your heating technician. Press reset. b) Renew the boiler sensor, inform Windhager Customer Service or a hea- ting technician. The boiler switches to burnout mode a) Thermocontrol sensor is too cold < 0 °C. Sensor warm up.
  • Page 66 The alarm message AL 171 may light on up to 2 occasions until the boiler starts operating again. Acknowledge with the Reset button. d) Ignition defective, inform Windhager Customer Service or a heating tech- nician. The boiler switches to burnout mode.

  • Page 67: Eg-Declaration Of Conformity

    Ing. Martin Klinger Anton-Windhager-Straße 20 A-5201 Seekirchen Subject of the declaration: Pellet boiler series BioWIN 2 The units conform to the relevant requirements of the Machinery Directive (2006/42/EC) and the EMC Directive (2004/108/EC). In addition, we declare that we have applied the following technical standards:...

  • Page 68: Warranty

    Further, the warranty shall be void if equipment other than those provided by Windhager are installed. The special warranty restrictions for your system are available in the “Warranty Conditions”...

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