Troubleshooting - Bissell PROHEAT 2X User Manual

Bissell proheat 2x healthy home deep cleaner
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Troubleshooting

Problem
Built-in heater
ready light
does not
illuminate
Reduced
spray or
no spray
DirtLifter®
PowerBrush
does not turn
Cleaner
not picking
up solution
Please do
not return
this product
to the store.
www.BISSELL.com
16
Possible causes
The heater switch is not turned
ON ( I )
The power switch is not turned
ON ( I )
Water tank may be empty
Tank may not be seated completely Turn power OFF ( O ). Remove and reseat tank
Pump may have lost prime.
The belt is off or broken
The unit is in the upright position
Circuit breaker on machine may
have tripped
ReadyTools dial may be at wrong
setting
Tank may not be seated properly
Tank may not be assembled properly
Solution or 2-in-1 water tank
is empty
2-in-1 water tank has picked up
maximum dirty water and red float
door has closed.
Red float "door" in the tank may
have closed as a result of bumping
an object or moving machine back
and forth too quickly
Red lint screen in tank is dirty
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.
800.237.7691
WARNING
To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Turn the heater switch ON ( I )
Both switches must be ON ( I ) to
activate the heater ready light
Fill heavy duty bladder with hot tap water
Turn power OFF ( O ) and then back ON ( I ).
Wait one minute, then depress trigger
Turn power OFF ( O ) and unplug unit
from outlet. Follow instructions on page 15
Brushes only rotate when unit is
reclined using the detent pedal
Turn the machine OFF ( O ) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine in to
reset circuit breaker
Set ReadyTools dial to either FLOOR
CLEANING or TOOLS setting
Pick up both the 2-in-1 water and
formula tank and reseat it to fit snugly
on the unit
Check to make sure the "lip" of the
nozzle is securely hooked into the
groove on bottom of Tank (see page 7)
Check fluid levels in heavy
duty bladder
Empty 2-in-1 water tank. Refill heavy
duty bladder with clean hot tap water
and 2X formula and replace.
Turn the machine OFF ( O ), allowing red
float door to release into the open posi-
tion. Turn unit back ON ( I ) to continue
cleaning. Be sure your forward and back-
ward strokes are done at a slower pace.
Remove red lint screen, clean and replace.

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Do you have a question about the PROHEAT 2X and is the answer not in the manual?

Questions and answers

William Greer
March 4, 2025

I WANT TO DISASSEMBLE THE MACHINE TO REMOVE CALCIUM FROM THE HEATER AN INSPECT THE "SPRAY" SWITCH

2 comments:
William Greer
March 4, 2025

@William Greer

Mr. Anderson
March 4, 2025

To disassemble the Bissell ProHeat 2X for maintenance, including removing calcium from the heater and inspecting the spray switch, follow these steps:

1. Turn off and unplug the machine to ensure safety.
2. Remove the clean water tank from the unit.
3. Use a Phillips head screwdriver to remove the screw at the back of the handle by twisting counterclockwise. Keep the screw safe for reassembly.
4. Remove the carry handle by pulling outward at both sides using your thumb as leverage.
5. Use a flathead screwdriver to pry off both sides of the plastic collar at the base of the handle.
6. Pull up on the upper handle until it releases from the machine.

Once disassembled, you can access the internal components, including the heater and spray system, for cleaning and inspection.

This answer is automatically generated

James Trstenjak
April 21, 2025

how do you remove the wheels from my pro heat2x

This manual is also suitable for:

Proheat 2x 1391 seriesProheat 2x 1383 series

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