Sharp SL-5500 Troubleshooting Manual page 12

• Even after turning off the unit or disconnecting it from the PC, the
folder window of the unit still remains open on the PC screen.
(Zaurus File Transfer)
• This window will not close automatically. Close the window manually.
• Synchronization is not possible.
(Intellisync for Zaurus, Qtopia Desktop for Zaurus)
• When synchronization suddenly becomes impossible even though it was possible
before, follow the following operations.
A. Turn off the unit, wait for approximately 30 seconds and then turn it on again.
B. Restart the PC.
C. Restart the unit.
• Synchronization will not start if the Intellisync for Zaurus Configuration dialog box is
open. Close this box, then attempt to synchronize again.
• Has the Palm Desktop software window been left open when synchronizing between
Palm Desktop? Close the Palm Desktop software and then execute synchronization
again.
• If Outlook starts to send or receive mail during synchronization, then synchronization
may end abnormally. In this case, execute the synchronization again.
• Is there a setting error? Re-check the Synchronization Options and the
Communication Options settings.
• Check the amount of available memory on the unit. If there is insufficient memory,
synchronization will not be performed correctly.
• Was the unit operated during synchronization? Do not operate the unit during
synchronization.
• Some of the data fields did not synchronize correctly.
(Intellisync for Zaurus, Qtopia Desktop for Zaurus)
• There are some synchronization limitations in these applications. See the Intellisync
for Zaurus Operation Manual and the Qtopia Desktop for Zaurus Operation Manual.
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