Tenvis iprobot 3 User Manual
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Tenvis iprobot 3 User Manual

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  • Page 2 You (and not TENVIS) assume the entire cost of all necessary servicing, repair, or correction. All trade names are registered trademarks of respective manufacturers listed. To get the latest camera update or to learn more about TENVIS IP Camera, please visit www.tenvis.com.

  • Page 3: Table Of Contents

    TENVIS Technology Co., Ltd. Table of Contents Quick installation steps ................ 1 What is in the box ................2 Quick start guide .................. 2 Operation steps for iPhone ..............3 Live video ..................3 Wi-Fi setting ................7 Alarm setting ................8 Other settings ................

  • Page 4: Quick Installation Steps

    TENVIS Technology Co., Ltd. Quick installation steps Hardware installation Software installation Live video Wireless connection setting Alarm setting...

  • Page 5: What Is In The Box

    TENVIS Technology Co., Ltd. What is in the box 1. IP Camera IPROBOT 3 with IR-Cut 2. DC Power Adapter (5V-2.0A) 3. Network Cable 4. Mounting Bracket 5. Quick Installation Guide 6. CD-ROM with Setup Software Quick start guide Connect the power cable and wait for the camera to initialize itself.

  • Page 6: Operation Steps For Iphone

    1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. 3. After signing up, please log on to your account.
  • Page 7 TENVIS Technology Co., Ltd. 5. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code...
  • Page 8 TENVIS Technology Co., Ltd. 6. Enter the camera's name and password. By default the password is admin 7. Select the camera you've just added to start viewing live video.
  • Page 9 Talk Audio  Pan/tilt control: 8 directions pan/tilt control.  Talk: Allows user to talk to the camera from NEW TENVIS App.  Alarm Events: Setup alarm events .  Snapshot: Take a snapshot picture from current camera feed.  Albums: View the snapshots taken.

  • Page 10: Wi-Fi Setting

    TENVIS Technology Co., Ltd. Wi-Fi setting 1.Click to start configuring your camera for wireless operation. 2.The camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection.

  • Page 11: Alarm Setting

    TENVIS Technology Co., Ltd. 3. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device. *Notice: Please wait for 30 sec to 1 minfor camera to switch to Wi-Fi mode;...
  • Page 12 3. Enable Push notification if you want to receive iOS notification from the camera. *Notice: NEW TENVIS need notification permission to enable push notification. Please enable notification permission in Settings -> Notification -> NEW TENVIS -> re-enable Notification Center in your iOS device.

  • Page 13: Other Settings

    TENVIS Technology Co., Ltd. 5. After setting up actions to take when the camera is alarming, please enable motion detection of the camera. Choose the detection sensitivity level for movement detection. *Notice: We recommend this function to be deactivated in a busy environment to avoid massive notifications.
  • Page 14 Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of current NEW TENVIS. About TENVIS: Go to TENVIS official website. Log out: Log out current NEW TENVIS account.

  • Page 15: Operation Steps For Ipad

    1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account.. 3. After signing up, please log on to your account.
  • Page 16 TENVIS Technology Co., Ltd. 5. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
  • Page 17 Pan/tilt control the camera Allows User to listen to the camera’s audio feed and talk to the camera from NEW TENVIS App. View the snapshots taken. Playback recorded files in micro SD card. Enable panorama mode. Then you could pan/tilt your iPad to pan/tilt your camera.

  • Page 18: Wi-Fi Setting

    TENVIS Technology Co., Ltd. Wi-Fi setting 4. Click to start configuring your camera for wireless operation. 5. The camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection.

  • Page 19: Alarm Setting

    TENVIS Technology Co., Ltd. Alarm setting 7. Power off the camera, insert a micro SD card if you want to record to micro SD card (purchase separately, not sold with this product). Power on the camera and wait for it to reboot.
  • Page 20 TENVIS Technology Co., Ltd. *Notice: NEW TENVIS need notification permission to enable push notification. Please enable notification permission in Settings-> Notification->NEW TENVIS->re-enable Notification Center in your Apple device. 9. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off.

  • Page 21: Other Settings

    TENVIS Technology Co., Ltd. 10. After setting up actions to take when the camera is alarming, please enable motion detection of the camera. Choose the detection sensitivity level for movement detection. *Notice: We recommend this function to be deactivated in a busy environment to avoid massive notifications.
  • Page 22 Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of current NEW TENVIS. About TENVIS: Go to TENVIS official website. Log out: Log out current NEW TENVIS account.

  • Page 23: Operation Steps For Android Device

    1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. 3. After signing up, please log on to your account.
  • Page 24 TENVIS Technology Co., Ltd. 5. You can choose to add your camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
  • Page 25 TENVIS Technology Co., Ltd. 7. After adding the camera by default password, NEW TENVIS will remind you to change the camera’s password for security concern. 8. After change the password. Select the camera you've just added to start viewing live video.

  • Page 26: Wi-Fi Setting

    Tap on the button on the video to pan or tilt the Pan/tilt control camera Allows User to listen to the camera’s audio feed and talk to the camera from NEW TENVIS App. Check alarm eventsand select the camera you wish to view. Take a snapshot picture from current camera feed.

  • Page 27: Alarm Setting

    TENVIS Technology Co., Ltd. 11. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device. *Notice: Please wait for 30 sec to 1 minfor camera to switch to Wi-Fi mode;...
  • Page 28 14. Enable Notification if you want to receive notification from the camera. *Notice: Please run NEW TENVIS background to receive the notification. 15. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address...
  • Page 29 TENVIS Technology Co., Ltd. *Notice: Some email service provider needs SMTP server information to enable e-mail alert function. Please contact your email service provider for SMTP server information. *Important: There may be network latency while establishing a connection depending on your network connections. It may take up to a few minutes for the camera to connect to SMTP server.

  • Page 30: Other Settings

    Modify security code: Changing camera’s user password Public camera: View the live video of camera shared by others. You may also share your camera’s live video to other customers. Shopping: Find the latest TENVIS promotion here. Setting: Log out current NEW TENVIS account.

  • Page 31: Operation Steps For Windows Pc Web Browser

    1. Install TENVIS Search Tool from CD or download and install it from http://www.tenvis.com/download 2. Run TENVIS Search Tool on desktop, click search to search cameras in LAN. 3. Select the camera listed in LAN by its UID code, highlight the camera in the list and click Open.
  • Page 32 TENVIS Technology Co., Ltd. 5. It will prompt you to install the web browser plug-in. Click the link to download and install the plug-in. 6. Click Allow to allow the Internet Explorer to begin the plug-in installation;...
  • Page 33 TENVIS Technology Co., Ltd. 7. After installation of the plug-in, you can now refresh the page and watch the live video.
  • Page 34 TENVIS Technology Co., Ltd. Instructions for the icons and buttons on live video page: Click this button to go to Camera Setup 1 camera frame, 4 camera frames, 9 camera frames Adjust power frequency to stabilize camera video Power frequency...
  • Page 35 (only available for the camera with 2-way audio) Record video to PC, you can configure the recording path in the setup menu Full screen *Notice: For more functions and settings in web browser, please find details in advanced user manual in CD or from: http://www.tenvis.com/download.

  • Page 36: Operation Steps For Apple Pc Web Browser

    TENVIS Technology Co., Ltd. Operation steps for Apple PC web browser 1. Open your CD and run TENVIS Search Tool.dmg. Drag TENVIS Search Tool into Applications to install the search tool in Apple PC. 2. Run TENVIS Search Tool in Launchpad, click search to search cameras in LAN.
  • Page 37 TENVIS Technology Co., Ltd. 4. The default web browser will be launched to display the login window. Log on to the camera by using camera’s username and password. By default username is “admin” and password is “admin”. 5. After login the camera, you could get the live video.
  • Page 38 Go to a specific preset position (only available for the camera with Pan/Tilt functionality) Turn on/off /IR-LED Adjust the brightness level; Invert the video horizontally and vertically *Notice: For more functions and settings in web browser, please find details in advanced user manual in CD or from: http://www.tenvis.com/download.

  • Page 39: Set Up Wi-Fi By Wps Button

    TENVIS Technology Co., Ltd. Set up Wi-Fi by WPS button What is WPS? Wi-Fi Protected Setup (WPS) is a standard for easy and secure wireless network set up and connections. WPS can automatically set up a random network name (SSID) and strong WPA wireless security for wireless routers, access points, computers, adapters, Wi-Fi phones, and other electronic devices.
  • Page 40 TENVIS Technology Co., Ltd. 3. Press the WPS button on the router for about 3-5 seconds, the time depends on the router. The router should turn of a light or flicker alight to show you the router is in WPS mode. After both the camera and the router are in WPS mode, the camera will connect to the router by Wi-Fi soon.

  • Page 41: Reset Camera Password

    TENVIS Technology Co., Ltd. Reset camera password Please press the reset button under or on the camera for about 15 seconds until the camera reboots. Please make sure the power supply is connected to the camera when you are doing it.

  • Page 42: Fcc Statements

    TENVIS Technology Co., Ltd. FCC statements FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 43: Frequently Asked Questions

    When night vision is activated, the video feed will be in black and white. Is there a limit on connection or viewing time? TENVIS provides unlimited access to your camera for free. Why is my camera offline? Please check the power button of the camera and the router to ensure the connection is valid then proceed to reboot.

  • Page 44: Warranty

    TENVIS Technology Co., Ltd. W arranty WARRANTY COVERAGE: This warranty obligation is limited to the terms set forth below. TENVIS IP Camera is designed to only supplement existing residential and business security systems. WHO IS COVERED: This product is warranted to the original purchaser or the person receiving the product as a gift against defects in materials and workmanship as based on the date of original purchase (“Warranty Period”) from an Authorized...
  • Page 45 (d) if any serial number has been removed or defaced, or (e) to a product, accessories or consumables sold “AS IS” without warranty of any kind by including refurbished TENVIS products sold “As IS” by some retailers. THIS LIMITED WARRANTY DOES NOT COVER: •...

  • Page 46: Contact Us

    TO OBTAIN ASSISTANCE Send an email to info@zettaguard.com. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CONSUMER. TENVIS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
  • Page 47 USA 1.0 20140406...

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