Contents Chapter 1: Let’s get started What’s in the box Let’s show you around How it works Chapter 2: Let’s get PC view For windows For MAC Chapter 3: Let’s get mobile view For iPhone For Android For others Chapter 4: Last, but not least Learn more Support...
Chapter 1: Let’s get started What’s in the box Wireless IP Camera x 1 Wi-Fi Antenna x 1 Power Adapter x 1 User Manual x 1 Mounting Bracket x 1 CD x 1 Screws Stickers Let’s show you around Reset...
Wireess LAN View PC/MAC Wired Mobile Phone Wireless LAN WIFI Wirelesss Router IP Camera Internet View PC/MAC ADSL Modem Wired Internet Mobile Phone 3G/4G or WIFI Wireless Wirelesss Router IP Camera LAN means Local Area Network Chapter 2: Let’s get PC view...
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5. Please make sure both the IP camera and your computer are connected with the wireless router. 6. Search and select your camera. You can find the label on the cameras 7. Set the IP address of the camera. If a red arrow appears, it means you could visit your camera with your internal network through the browser.
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Please save the Access URL in your memo Caution: Please sign in the right mode according to your browser. For t he comparison of different browsers, please refer to the page 17 If you can view the scene, congratulations! Now you can view the live video from your LAN.
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IP camera. The exact process is as below. If you only use wired LAN view, you could exit now. Wireless LAN View 8. Please come back to the IP Camera Wizard page, fulfill the factory setting to continue. You can find the label on the cameras 9.
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Internet View 10.If the DDNS checking succeed, please click Next . If failed, please recheck the Internet connecting. If still not connected, please contact your own Internet Service Provider. 11. If the port forwarding succeed, please click Next . If failed, please click Set port forwarding...
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Please enter the router’s username and password Select your router brand, input the user name and password of your router, then click . If failed again, and the below 3 problems occur, please contact your Internet Service Provider or router provider. 1) You are not sure about the username or password.
1. Insert the CD or download the software from www.tenvis.com/download 2. Click 3. If you see the scene 1, please continue. If you see the scene 2, first skip to page 10 and modify the camera’s IP address, and refresh to scene 1 to continue.
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For the comparison of different browsers, please refer to the page 17. Congratulations! You have finished wired LAN view for MAC successfully. If you need wireless LAN view or Internet view for MAC, please visit www.tenvis.com...
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Solution procedure to the scene 2 on page 8 Take the secondary click (right click) and select Network Configuration to set the IP address of the camera to the same subnet as LAN. PIC 1 PIC 2 Make sure there’s no IP address conflict.
Chapter 3: Let’s get mobile view For iPhone 1. Open the app store , and search tenvis, then install CamViewer for Webcams . Or visit www.tenvis.com/download to know more. 2. Run CamViewer for Webcams . Then click . 3. For LAN view, please fulfill them below.
For Android 1. Search IP Cam Viewer in Google Play, you could install IP Cam Viewer Lite for simple use. Or visit www.tenvis.com/download to know more. Click and select IP Camera, DVR, NVR...
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2. If your camera model doesn’t show in the list, you could choose JPT3815. For LAN view, please fulfill them below. For windows, this address is LAN access URL which you can find on page 7 You can find the label on the cameras For Internet view, please fulfill them below.
For Others Symbian, Windows Phone, Blackberry OS and all others 1. Open http://3g.tenvis.info in your mobile phone browser. 2. Register an account of TENVIS video surveillance system if you do not have. 3. Login with your own account.
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4. Please select Management for the first time of logining the video surveillance system . Then s elect to continue. 5. Input camera S/N and camera’s username and password. You can find the label on the cameras 6. Select Single Channel to view camera from Internet.
ActiveX mode, please login the correct mode for video. TENVIS mobile application support video but not support audio, you could find some 3rd party application support audio for TENVIS IP camera. 7. Why the image is blurry? Please tear down the preservative on the lens and rotate the lens of the camera if you could get clear image.
Only hearing from camera in VLC mode Audio Learn more You can find more information, watch demos and learn more about TENVIS IP Camera at www.tenvis.com Support If you have any problem of the camera settings, please visit our forum to search your problem or post thread for help.
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TENVIS Technology Co., Ltd www.tenvis.com How are we doing? Welcome to email our COO via admin@tenvis.com for any suggestion or complaint. Thanks for choosing TENVIS!
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