Ubiquiti UniFi UAP User Manual
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Ubiquiti UniFi UAP User Manual

Enterprise wifi system
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Enterprise WiFi System
Models: UAP, UAP-LR (Long Range)

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Summary of Contents for Ubiquiti UniFi UAP

  • Page 1 Enterprise WiFi System Models: UAP, UAP-LR (Long Range)

  • Page 2: Table Of Contents

    Configuration ..............28 Ubiquiti Networks, Inc.
  • Page 3 Ubiquiti Networks Support ........

  • Page 4: Product Overview

    Chapter 1: Product Overview System Requirements • Microsoft Windows XP, Windows Vista, Windows 7, or Thank you for purchasing the Ubiquiti UniFi Enterprise Mac OS X • Java Runtime Environment 1.6 (or above) WiFi System. The UniFi Enterprise WiFi System includes the UniFi Controller software that allows you to manage •...

  • Page 5: Front

    Indicates the device has been successfully Steady Green integrated into a network and is working properly. Steady Green Indicates the device is in an isolated state with occassional (all WLANS are brought down until an flashing uplink is found). Ubiquiti Networks, Inc.

  • Page 6: Hardware Installation

    5. Secure the wall-mount bracket to the wall by inserting the self tapping screws into the anchors. Note: If you plan to mount the AP on your ceiling, perform the ceiling mount installation steps before connecting the Ethernet cable to the PoE Adapter. Ubiquiti Networks, Inc.
  • Page 7 The UniFi AP supports Passive PoE which works with the included PoE adapter. If you want to power the UniFi AP from an 802.3af compliant switch, Ubiquiti Networks offers the optional Instant 802.3af Adapter to instantly transform any PoE device into a fully 48V 802.3af compliant product.

  • Page 8: Software Installation

    5. Be sure the Start UniFi Controller after installation option is checked and click Finish. Proceed to “Configuring the UniFi Controller Software” on page 6. Note: The UniFi Controller software can also be launched from Start > All Programs > Ubiquiti UniFi. Ubiquiti Networks, Inc.
  • Page 9 Proceed to the next chapter for information on using the UniFi Controller software. a. Enter a unique wireless network name (SSID) in the Secure SSID field. b. Enter a unique passphrase to be used for your primary network in the Security Key field. Ubiquiti Networks, Inc.

  • Page 10: Using The Unifi Controller Software

    • • Mac users: Go > Applications > UniFi Displays the total number of users connected to users • Windows users: Start > All Programs > Ubiquiti the primary network. • Displays the total number of users connected to guests UniFi.

  • Page 11: Settings

    Remote Logging Admin username, password Admin Settings Enter the IP address and port of the syslog server. and preferences. Be sure to click Apply to save any changes that you have made. User Group settings. User Groups Ubiquiti Networks, Inc.
  • Page 12 There are four different format: 192.168.0.0. authentication methods available: • (Option only visible when using Guest Password Simple Password authentication) Enter a password that guests must enter before accepting the Terms of Use and connecting to the Internet. Ubiquiti Networks, Inc.
  • Page 13 Apply Sandbox Account to set up/access your PayPal Sandbox Test Environment. • Click Go to Hotspot Manager Hotspot Operator to manage Wireless Guests, Payments/Transactions, Vouchers, and Operator Accounts. See “HotSpot Manager” on page 36. Ubiquiti Networks, Inc.

  • Page 14: Access Control

    Select to make changes to the wireless network the RADIUS server is entered here. Edit • settings. Select this option to enable guest access Guest Policy Select to delete the wireless network. Delete policies on this wireless network. Ubiquiti Networks, Inc.

  • Page 15: Admin

    Kbps. • When selected, allows the Bandwidth Limit (Upload) designation of a upload bandwidth limit in Kbps. Click to create user group. Create Click to cancel user group creation. Cancel Ubiquiti Networks, Inc.

  • Page 16: Map Tab

    Adding Custom Maps 2. Click Add a Map. Add a Map To add a custom map, you must first create the image using an illustration, image editing, or blueprint application that exports .jpg, .gif, or .png file formats. Ubiquiti Networks, Inc.

  • Page 17: Adding A Google Map

    Adding a Google Map with Google for a Google Maps API key. To do so, click ™ Specify API Key. To add a Google Map™ into the UniFi Controller software Map view: 1. Click Configure Maps. Configure Maps button Ubiquiti Networks, Inc.
  • Page 18 Do not include the colon or anything beyond it. 9. Navigate back to the Google Maps API Family window and paste the address into the My web site URL: box. 10. Click the Generate API Key button. Set Location button Ubiquiti Networks, Inc.

  • Page 19: Placing Access Points On The Map

    The access point will appear in the area that you placed it. 15. The specified location should appear. Click Save. 16. Click Close. 17. You can adjust the zoom using the slider on the right. Ubiquiti Networks, Inc.
  • Page 20 History to see a sortable list of events. The Configuration tab allows you to change the alias name for the device. • Displays the MAC address of guests Guests that are connected to the guest network. Ubiquiti Networks, Inc.

  • Page 21: Setting The Map Scale

    Once you’re happy with the line, click Next. If multiple maps have been uploaded, you can Map: select which map you want to view using this option. Use this option to add maps or edit the Configure Maps current map(s). Ubiquiti Networks, Inc.
  • Page 22 Chapter 4: Map Tab 3. Enter the distance that the line represents in the Distance: field. The distance is specified in meters by default but you can switch to feet using the drop-down selection menu on the right. Click Next. Ubiquiti Networks, Inc.

  • Page 23: Statistics Tab

    Displays a a visual pie chart representation # of Clients link that will open the device details page. See “User/ of the client distribution. Place the mouse cursor over the Guest Details” on page 34 for additional information. chart for percentage details. Ubiquiti Networks, Inc.

  • Page 24: Current Usage - Top Access Points

    # of Clients clients connected during the selected time period (last 24 hours or last 30 days). Displays a a visual graph of the network traffic Traffic during the selected time period (last 24 hours or last 30 days). Ubiquiti Networks, Inc.

  • Page 25: Access Points Tab

    Displays if the Access Point is Disconnected Points reconnects to the UniFi Controller software. unreachable by the UniFi Controller software. Disconnected Access Points will also appear under Access Points > Disconnected at the top of the interface. Ubiquiti Networks, Inc.

  • Page 26: Users Tab

    Displays the signal strength and type (b/g/n) from Signal the Access Point to the client. If a lightning bolt symbol is present, the device is in power save mode. The device will return to active mode when Down or Up activity resumes. Ubiquiti Networks, Inc.

  • Page 27: Guests Tab

    • Displays the hostname or alias of the Access Removes authorization of wireless guest Access Point Unauthorize Point. You can click on the name to get additional details access and disconnects the client. on the Access Point. Ubiquiti Networks, Inc.

  • Page 28: Offline Clients Tab

    MAC address of the connected guest. You can click on the name to get additional details. Indicates whether the user is connected to User/Guest the primary or guest network. Displays the total bytes of data received by the Down user. Ubiquiti Networks, Inc.

  • Page 29: Access Point Details

    Displays the amount of time the Access Point has Uptime been running without interruption. Displays the number of users connected to the # Users primary network. Displays the number of users connected to the # Guests guest network. Ubiquiti Networks, Inc.

  • Page 30: Users

    Click this to block a specific user from accessing Block the Access Point. This will add the client to the Blocked Device list. • Click this button to reconnect a specific user Reconnect to the Access Point. Ubiquiti Networks, Inc.

  • Page 31: Guests

    EIRP, mouseover it to display how it’s calculated Selects the wireless compatibility mode. Compatibility By default this is set to auto. Choose one of the following: • Supports wireless b/g/n standards. Auto • Only supports wireless-n and wireless-g 11n/11g only devices. Ubiquiti Networks, Inc.
  • Page 32 Be sure to click Apply to save any changes that you have made. Click Restore to remove any overrides that were applied to the selected WLAN. Click Cancel to prevent application of any changes you have made. Ubiquiti Networks, Inc.
  • Page 33 Enter the subnet mask for the Access Subnet mask Point. Enter the gateway address. Gateway Enter a primary DNS address. Preferred DNS Enter a secondary DNS address. Alternate DNS Click apply to save any changes that you have Apply made. Ubiquiti Networks, Inc.
  • Page 34 • Click to manually instruct the Access Point Find More to search for any available potential uplinks. The search can be conducted across all locations (maps) or a single location can be selected from the drop-down menu. Ubiquiti Networks, Inc.
  • Page 35 Do not use the Forget this AP option when Note: the Access Point is in an Isolated state. If you do, the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect by wire. Ubiquiti Networks, Inc.
  • Page 36 Enter the SSH Password for management Password Controller is to take it down and connect by access. wire. The URL will be populated but you may need Inform URL to verify the accuracy as the system may have multiple interfaces. Ubiquiti Networks, Inc.

  • Page 37: User/Guest Details

    Sent Pkts / Bytes total bytes received by the user. Displays the name or MAC address of the Connected AP Access Point this user is connected to. Note: The Statistics tab will only appear when the User/Guest is connected. Ubiquiti Networks, Inc.

  • Page 38: History

    Allows you to select the User Group to Usergroups assign to the User/Guest. User Groups are set up under the Settings tab > User Groups option (see “Settings > User Groups” on page 12) for information on setting up User Groups. Ubiquiti Networks, Inc.

  • Page 39: Hotspot Manager

    Status Displays the total number of bytes Download Allows you to refund a customer if necessary by Actions downloaded by the guest. clicking the Refund button. Displays the total number of bytes uploaded by Upload the guest. Ubiquiti Networks, Inc.
  • Page 40 (options include 8 hours, 24 hours, 2 days, 3 days, 4 days, 7 days or User-defined). • Select to add a note specific to the batch of Add Notes vouchers created. Click Create Vouchers to create the vouchers as specified. Ubiquiti Networks, Inc.

  • Page 41: Overview

    UniFi Server software has been installed on. The file paths 3. Select Enable portal customization and click apply. are in the following locations: Mac: /Applications/UniFi.app/Contents/Resources/data/portal Windows: <Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\data\ portal For specific instructions on accessing the files, refer to the specific operating system following: Ubiquiti Networks, Inc.
  • Page 42 Error messages are 4. Double-click on the Resources folder to open it. also defined here. 5. Double-click on the data folder to open it. Additional details on portal customization can be found in our forum at: http://www.ubnt.com/forum/showpost.php?p=205385 Ubiquiti Networks, Inc.

  • Page 43: Unifi Discovery Utility

    Point is displayed here. PC Users Displays the current status of the Access Point. Status Go to Start > All Programs > Ubiquiti UniFi and double- Possible statuses include: Pending, Managed/Adopted, click the UniFi-Discover icon. Login Failed, and IP Unreachable.
  • Page 44 Apply. Click to restore the Access Point to factory default Reset settings. The following window appears: If the Access Point’s status requires the entry of a username and password, enter it before clicking Apply. Ubiquiti Networks, Inc.

  • Page 45: Specifications

    Voice, video, best effort, and background Concurrent Clients 100+ Supported Data Rates (Mbps) Frequency (MHz) 802.11n MCS0 - MCS15 (6.5 Mbps to 300 Mbps), HT 20/40 802.11b 1, 2, 5.5, 11 802.11g 6, 9, 12, 18, 24, 36, 48, 54 * 2.4GHz Ubiquiti Networks, Inc.
  • Page 46 Voice, video, best effort, and background Concurrent Clients 100+ Supported Data Rates (Mbps) Frequency (MHz) 802.11n MCS0 - MCS15 (6.5 Mbps to 300 Mbps), HT 20/40 802.11b 1, 2, 5.5, 11 802.11g 6, 9, 12, 18, 24, 36, 48, 54 * 2.4GHz Ubiquiti Networks, Inc.

  • Page 47: Safety Notices

    Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection. e. Protective bonding must be installed in accordance with local national wiring rules and regulations. Ubiquiti Networks, Inc.

  • Page 48: Warranty Conditions

    Buyer for breach of warranty and shall constitute fulfillment of all liabilities of UBIQUITI NETWORKS with respect to the quality and performance of the Products. UBIQUITI NETWORKS reserves the right to inspect all defective Products (which must be returned by Buyer to UBIQUITI NETWORKS factory freight prepaid).

  • Page 49: Compliance Information

    Additional information on RF exposure is available on the Internet at www.fcc.gov/oet/info/documents/bulletins Ubiquiti Networks, Inc.
  • Page 50 Pour plus d’informations sur le mode d’élimination de votre ancien équipement, veuillez prendre contact avec les pouvoirs publics locaux, le service de traitement des déchets, ou l’endroit où vous avez acheté le produit. Ubiquiti Networks, Inc.

  • Page 51: Declaration Of Conformity

    UBIQUITI NETWORKS device, megfelel a vonatkozó alapvetõ [Hungarian] követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér me l sir UBIQUITI NETWORKS yfir ví a UBIQUITI NETWORKS device, er í samræmi vi grunnkröfur og a rar kröfur, sem ger ar [Icelandic] eru í tilskipun 1999/5/EC.

  • Page 52: Contact Information

    91 E. Tasman Drive San Jose, CA 95134 www.ubnt.com © 2011 Ubiquiti Networks, Inc. All rights reserved. UniFi is a trademark of Ubiquiti Networks, Inc. Google Maps™ is a trademark of Google, Inc. PayPal is a trademark of PayPal, Inc.

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