Requirements - NEC Univerge SV8100 Installation Manual

Requirements

MyCalls Software version 2 or greater.
System Software version 1 or greater.
The call recording server must be a dedicated PC for call recording. If you have greater than 60
channels for recording, MyCalls and the call recorder must be on separate PC.
For call recording up to 30 Channels, the PC specification for call recording server is as follows:
Minimum Intel Pentium 4 3GHz Processor
1GB RAM
100GB of available Hard Disk Space *See Note 1
Windows XP Pro SP2
DVD RAM
A sound card and speakers are required for call playback
Available USB ports for the recording unit *See Note 2
A maximum of 2 call recorders are currently supported per PC.
For a call recording up to 120 channels, the PC specification for call recording server is as follows:
Minimum Intel Dual Core 3GHz Processor
2GB RAM
200GB of available Hard Disk Space *See Note 1
Windows XP Pro
DVD RAM
A sound card and speakers are required for call playback
Available USB ports for the recording unit *See Note 2
A maximum of 2 call recorders are currently supported per PC.
*Note 1. 1GB of disk space will store approximately 100 hours of call recordings, depending on
requirements it may be necessary to increase the available disk space in the PC. Recorded calls can
be archived to free up space from the PC.
*Note 2. There must be an available USB port for each call recorder that will be connected to the PC.
Only two call recording units can be connected to one USB controller, on a modern PC you could
have 6 USB ports on a PC that all run off one controller. If more than two units will be connected to
one PC then is will be necessary to install a separate USB controller card in the PC. Once two call
recording units are connected to USB controller then no other USB devices should be connected to
the controller. Where a USB keyboard and mouse are connected to the PC a separate USB
controller should be used for the call recording unit.
The PC Specification for a call playback client is as follows:
Intel based processor 2.5GHz
512MB RAM
6GB of available Hard Disk Space
Windows 2000 / XP Pro
A sound card and speakers are required for call playback