Table of Contents
MyCalls Call Recorder ................................................................................................ 3
Call Recording Licensing ..................................................................................................................... 4
Requirements....................................................................................................................................... 6
Installation .................................................................................................................. 8
SIP Trunk Recording ........................................................................................................................... 9
Using Sense ............................................................................................................. 24
Auto Deletion of Calls ........................................................................................................................ 29
MyCalls Configuration .............................................................................................. 32
Netlink and Call Recording ................................................................................................................ 36
Playing back calls .............................................................................................................................. 40
Archiving Recorded Calls .................................................................................................................. 41
Local Archiving................................................................................................................................... 41
Backup Folder .................................................................................................................................... 42
Volume Names .................................................................................................................................. 43
Scheduled Archiving .......................................................................................................................... 45
Exact Channel Mapping ........................................................................................... 46
Single PRI Unit................................................................................................................................... 46
Single BRI Unit................................................................................................................................... 48
Single Analogue Unit ......................................................................................................................... 48
SIP Trunk Call Recording .................................................................................................................. 48
Multiple Units ..................................................................................................................................... 49
Multiple PRI Units .............................................................................................................................. 50
Upgrading the Firmware .................................................................................................................... 54