5.1 Troubleshooting
5.1 Troubleshooting
Problem
The telephone does not work properly.
I cannot use the telephone.
Some features do not work.
Even though following the manual
instructions, none of the operations work
when using a proprietary telephone.
The parallelled single line telephones do
not ring.
The telephone does not work using the
personal settings or with other settings.
(One-touch dialling, forwarding
destination, etc.)
My proprietary telephone does not have
a function button.
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Table 5
•
The wiring is wrong.
Check the wiring.
•
The telephone is locked.
Unlock your telephone. (
2.5.4 Preventing Other People from Using Your
Telephone (Electronic Station Lockout), 3.1.4 Changing
the Settings (Station Programming))
•
Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
•
System management may restrict certain features.
Consult your System Manager.
•
The feature numbers have changed.
Confirm the revised number and try again.
•
The Intercom line was not seized. The seized line, when
going off-hook, was changed by personal setting. (
4.1.1 Initial Settings)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM/
PDN button after going off-hook and follow the
instructions.
•
This is the default setting.
Change the setting to ring. (
Parallel Connected Telephone Ringer (Parallelled
Telephone Connection))
•
The extension line has been changed. The previous
telephone's settings have not be cleared.
Clear the settings and then programme your desired
settings again. (
Settings at Your Extension (Station programme Clear),
"To clear all settings" in 4.1.1 Initial Settings, "To clear
the button data in 4.1.2 Customising the Buttons)
•
Some models do not have the function button.
Change a flexible button to the desired button.
(
4.1.2 Customising the Buttons)
Enter the specified feature number instead of the
function button. (
Operating the Telephones)
Remedy
"To lock" in
2.7.13 Setting the
2.7.14 Clearing the Feature
"Feature Numbers" in 2.1
Before
Appendix