HISTREAM HD IP Speed Dome Camera User Manual page 65

Solution: Block some clients or reduce the video frame rate.
Possible reason 3:
Solution: Reduce video frame rate or video compression bitrate.
6 6 6 6 、 、 、 、 Fail to visit IP camera via IE browser
Possible Reason
Solution: Connect your PC to network, checking whether it works properly or not. Check
whether there is cable failure or network failure caused by PC virus, until PCs
can be connected with the command of Ping.
Possible reason 2:
Solution: Stop the connection between IP camera and Network, hook up IP camera to PC
separately, reset IP address according to the proper operations recommended.
Possible reason
Solution: Check IP address, subnet masking address of the DVS and the settings of
Gateway.
Possible reason
Solution: modify the physical address of IP camera.
Possible Reason 5:
Solution: Contact Network Administrator to obtain related information.
Possible Reason 6:
Solution: Press RESET to restore default settings then connect it again, the default IP
address is 192.168.55.160, subnet mask is 255.255.255.0
7 7 7 7 、 、 、 、 There is no sound while monitoring
Possible Reason:
Solution: Check audio connection of the host
Possible Reason
Solution: Check audio parameter settings to see if you have opened the audio.
8 8 8 8 、 、 、 、 Search NVS software cannot find device
Possible reason:
But the firewall forbids multicast data packet.
Solution: disable the firewall.
9 9 9 9 、 、 、 、 Image processing doesn't work properly
Possible Reason
images and abnormal color.
Possible Reason 2:
hardware zooming functions.(For hardware issue, the only solution is to replace graphics card)
Solution: install DirectX image drive, then Start Run input "DXDIAG" as follows:
Notice： ： ： ： Enable DirectDraw speedup, Direct3D speedup, AGP veins
speedup in DirectX function. If they can not be enabled, that means DirectX
installation fails or hardware not supportive.
IP Camera User's Manual
The bandwidth is low.
1: Network is disconnected.
IP Address has been occupied by other devices
3: IP addresses are in different subnets.
4: Physical address of network conflict with IP camera
Web port has been modified
Unknown
No audio input connection
2: the audio option of IP camera is off
Search NVS software adopts multicast protocol to perform searching.
1: system issue, DirectX function is disabled, which will cause slow display of
hardware issue, graphics card doesn't support image acceleration and
65/66