Table of Contents
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GREENSTAR HEATSLAVE
12/18, 18/25, 25/32kW
FLOOR STANDING OIL FIRED CONDENSING COMBINATION BOILER
CONVENTIONAL FLUE & ROOM SEALED FLUE
FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS
FED HOT WATER
THE APPLIANCE IS FOR USE WITH KEROSENE
(28 SECOND OIL) ONLY
USER INSTRUCTIONS
& CUSTOMER CARE GUIDE
GB
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Table of Contents
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Summary of Contents for Worcester Greenstar Heatslave 12/18kW
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Page 1: User Instructions
GREENSTAR HEATSLAVE 12/18, 18/25, 25/32kW FLOOR STANDING OIL FIRED CONDENSING COMBINATION BOILER CONVENTIONAL FLUE & ROOM SEALED FLUE FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER THE APPLIANCE IS FOR USE WITH KEROSENE (28 SECOND OIL) ONLY USER INSTRUCTIONS &... - Page 2 CAREFULLY BEFORE OPERATING YOUR APPLIANCE. Service call centres: THESE INSTRUCTIONS ARE APPLICABLE TEL: 08457 256206 TO THE WORCESTER, BOSCH GROUP FAX: 08457 757536 APPLIANCE MODEL(S) STATED ON THE SCOTLAND ONLY FAX: 01506 441687 FRONT COVER OF THIS MANUAL ONLY AND MUST NOT BE USED WITH ANY OTHER MAKE OR MODEL OF APPLIANCE.
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Page 3: Table Of Contents
CONTENTS INTRODUCTION SAFETY PRECAUTIONS EXCELLENCE COMES AS STANDARD GENERAL INFORMATION USING YOUR APPLIANCE CONTROLS OPERATING THE APPLIANCE Switching the boiler on/off Setting the heating temperature Controlling central heating Setting the hot water temperature Frost protection Pressure gauge Filling loop Fault conditions 12/18 and 18/25 models Fault conditions 25/32 model ENERGY SAVING TIPS ON ENERGY SAVING... -
Page 4: Safety Precautions
SAFETY PRECAUTIONS OIL SMELLS, LEAKS OR FUMES FROM THE FITTING & MODIFICATIONS: APPLIANCE: Fitting the appliance and any controls to the Extinguish any naked flames. appliance may only be carried out by a competent engineer in accordance with the Open windows and doors. relevant Installation Regulations. -
Page 5: Excellence Comes As Standard
Worcester, Bosch Group has led the field in innovative appliance design and performance for more than 40 years. This heritage means all products are of exceptional quality and proven reliability. -
Page 6: General Information
GENERAL INFORMATION Read these instructions carefully to get the best ROOM THERMOSTAT: from your appliance. A room temperature controller must be fitted to control the central heating. Refer to instructions supplied with the thermostat for information on siting and setting. CENTRAL HEATING SYSTEMS: During the first few hours of operation of the THERMOSTATIC RADIATOR VALVES:... - Page 7 GENERAL INFORMATION USE IN HARD WATER AREAS: In exceptionally hard water areas a device to prevent scale formation may be fitted. Installation of a scale inhibitor assembly should be in accordance with the requirements of the local water company. An isolating valve should be fitted to allow for servicing.
- Page 8 GENERAL INFORMATION Conventional flue appliances require an Conventional flued appliances: adequate supply of fresh air which must be Minimum area of of air inlet for combustion: delivered to the boiler for combustion purposes through a permanent inlet, such as an air brick, Area (cm into the area where the boiler is situated.
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Page 9: Controls
CONTROLS Hot water temperature control. Central heating temperature control. C Lock-out indicator. TIMED TIMED ONCE ONCE Power on indicator. HOT WATER CENTRAL HEATING ADVANCE SET ? ADVANCE Heating system water pressure gauge. SELECT SELECT Optional programmer (see instructions supplied with programmer for details). G Reset button - lock-out (behind front panel)* for 12/18 and 18/25 models only. -
Page 10: Operating The Appliance
OPERATING THE APPLIANCE SWITCHING THE BOILER ON/OFF: To switch on the boiler; turn on the water, oil and electricity supply to the boiler. Check the programmer/timer is correct and it is set to ON. Set the room thermostat to the desired setting. -
Page 11: Setting The Hot Water Temperature
OPERATING THE APPLIANCE SETTING THE HOT WATER TEMPERATURE: HOT WATER TEMPERATURE CONTROL: Turn the control clockwise to increase the water temperature. Turn the control anti-clockwise to reduce the water temperature. A high setting will give a higher hot water temperature and greater quantities of hot water. WARNING: care should be taken when washing your hands as the combination of low water flow rate and high setting of... -
Page 12: Pressure Gauge
OPERATING THE APPLIANCE PRESSURE GAUGE: The pressure gauge indicates the boiler/heating system water pressure and has two pointers: Red (external) pointer is set manually to indicate the normal system pressure (1 to 1.5 bar for sealed systems, 0 to 0.5 bar for open vent systems). -
Page 13: Filling Loop
OPERATING THE APPLIANCE FILLING LOOP: Sealed systems only A filling loop is a set of manually operated valves and a flexible pipe that allow water to be added to the system when the valves are opened. This device must be WRAS approved. To comply with local water authority by-laws the flexible pipe should only be connected when topping up the system and disconnected when not in use. -
Page 14: Fault Conditions 12/18 And 18/25 Models
OPERATING THE APPLIANCE (1) NORMAL OPERATION: FAULT CONDITIONS: 12/18 AND 18/25 MODELS The Power on and Lockout lights can indicate some basic fault conditions. (1) Normal operation: Light ON Mains power supply to boiler. (2) Both lights on: (2) BOTH LIGHTS ON: Boiler not firing Check the level in the oil tank. -
Page 15: Fault Conditions 25/32 Model
OPERATING THE APPLIANCE FAULT CONDITIONS: 25/32 MODEL (1) NORMAL OPERATION: The Power on and Lockout lights can indicate some basic fault conditions” (1) Normal operation: Light ON Mains power supply to boiler. (2) Both lights on: Boiler not firing Check the level in the oil tank. (2) BOTH LIGHTS ON: Remove the top panel on the appliance and press the Reset button (A) on the control... -
Page 16: Tips On Energy Saving
TIPS ON ENERGY SAVING Heating economically: The boiler is designed to provide a high level of comfort while keeping oil consumption and the resulting environmental effect as low as possible. The central heating control on the boiler should be set as low as possible while still maintaining a comfortable room temperature. - Page 17 TIPS ON ENERGY SAVING Room thermostats: Reducing the setting of the room thermostat by 1°C can reduce fuel consumption by up to 10%. New control systems: Upgrade your heating control system with the latest equipment available. The minimum level of control for a heating system is a programmer, interlocking room thermostat and thermostatic radiator valves.
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Page 18: Maintaining Your Appliance
Worcester, Bosch Group, please visit www. worcester-bosch.co.uk. Please tick the appropriate box on your warranty registration card for further details of the Worcester, Bosch Group Service Contract . When your appliance requires servicing please contact a Worcester, Bosch Group contact centre (see inside front cover for details). -
Page 19: Fault Finding
FAULT FINDING Problem Cause Remedy Desired room temperature Thermostatic radiator Increase thermostatic is not reached valve(s) set too low radiator valve setting(s) Room thermostat set too Increase room thermostat setting Temperature control for Increase CH flow CH flow on boiler set too temperature control setting Air trapped in heating... -
Page 20: Fault Or Breakdown
In the case of a suspected fault, refer to the fault finding section of this guide. If in doubt contact Worcester, Bosch Group quoting the boiler serial and model number. These numbers are printed on a Data Label which is located as shown opposite. -
Page 21: Your Guarantee
Great Britain. This guarantee is given in addition to all your normal statutory rights. Worcester, Bosch Group is a trading name of BBT Thermotechnology UK Ltd. GREENSTAR HEATSLAVE 12/18 - 18/25 - 25/32 YOUR GUARANTEE... -
Page 22: Guarantee Registration
GUARANTEE REGISTRATION You should complete and return the postpaid Guarantee Registration Card within 30 days of installation. Returning your card will register you as the owner of your new appliance and will assist us in maintaining an effective and efficient customer service by establishing a reference and permanent record for your boiler. - Page 23 NOTES GREENSTAR HEATSLAVE 12/18 - 18/25 - 25/32 NOTES 8 716 106 253c (11.07)
- Page 24 CUSTOMER CARE GUIDE EXCELLENCE COMES AS STANDARD Worcester, Bosch Group Cotswold Way, Warndon, Worcester WR4 9SW. Tel. 01905 754624 Fax. 01905 754619 www.worcester-bosch.co.uk Worcester, Bosch Group is a trading name of BBT Thermotechnology UK Ltd. 8 716 106 253c (11.07)
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