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Troubleshooting
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Summary of Contents for Rinnai infinity 26 touch REU-VRM2626WD
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Page 3: Table Of Contents
ADJUSTING TEMPERATURE........................22 WIRED SMARTSTART PRE-HEAT OPERATION..............23 ABOUT THE SMARTSTART® PREHEAT SYSTEM ................. 23 TROUBLESHOOTING......................24 ERROR CODES............................24 SERVICE..............................24 INSTALLATION MANUAL ....................27 ACCESSORIES ........................42 PRODUCT RECORDS ......................42 CONTACT INFORMATION ....................44 Rinnai Australia Operation Manual... -
Page 4: Regulatory Information
REGULATORY INFORMATION Your Rinnai Continuous Flow water heater has been certified by the Australian Gas Association. The A.G.A. Certification Number is shown on the data plate. This Appliance must be installed correctly by an authorised person. The installation of gas, water, and electricity must conform to local regulations. -
Page 5: Features And Benefits
Congratulations on purchasing the latest technology temperature controlled Rinnai continuous flow water heating system. • The Rinnai Continuous Flow water heater products NEVER RUN OUT of hot water. Whilst electricity, water and gas supplies are connected, hot water is available whenever hot water taps are open. -
Page 6: Important Information
Controller will result default water heater causing the water to go cold. temperature of 50°C being selected. This is a Someone maybe in the middle of having a safety feature. shower or filling a bath. Rinnai Australia Operation Manual... - Page 7 IMPORTANT INFORMATION The range of Rinnai continuous flow water heaters referred to in this manual are incompatible with solar water heating systems. A dedicated range of solar NOTE compatible continuous flow water heaters is available from Rinnai. OFF! Always check water temperature carefully before At low water flows, the hot water unit may extinguish use.
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Page 8: Operation Without Controllers
OPERATION WITHOUT CONTROLLERS Rinnai Continuous Flow water heater products do not use a pilot light. When installed and operated without water controllers, the opening of any hot water tap will automatically start the appliance. Once water is flowing through the appliance the burner will be ignited by electronic ignition. -
Page 9: General Water Control Information
Rinnai wireless water controllers must not be used in the vicinity of other devices if radio interference with such devices could result in a dangerous situation, unless it is verified that interference will not occur. - Page 10 Suggested temperatures are: Kitchen 50°C ~ 55°C*, Shower 37°C ~ 43°C * Temperature may not be available on all installations. Rinnai water heaters can be programmed to deliver higher temperatures via the kitchen controller. Contact Rinnai for more details. These temperatures are suggestions only. You may find higher or lower temperatures more comfortable.
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Page 11: Wireless Water Controllers
‘On’ until all hot water taps have been closed. Always check water temperature at the outlet before use. A parent or carer should always check the temperature CAUTION before a child is placed in contact with hot water, see page 4. Rinnai Australia Operation Manual... -
Page 12: Transferring Priority Between Water Controllers
If the water heater is turned ‘Off’ whilst hot water outlets are open it can not be turned back ‘On’ until all hot water outlets have been closed. Child lock is de-activated during a battery change or when batteries fail. Rinnai Australia Operation Manual... -
Page 13: Wireless Water Controllers Batteries
Battery life is approximately 1 year. • Dispose of used batteries according to the manufacturers instructions. Remove batteries if the remote control is not going to be used for a long period. This will help avoid damage from leaking batteries. Rinnai Australia Operation Manual... -
Page 14: Wireless Smartstart Pre-Heat Operation
'IN USE' INDICATOR Preheat Function The “Preheat” function works in conjunction with various Rinnai water heater models and the separately installed and optional Rinnai “Smartstart®” module. When the “Preheat” function is activated and used in accordance with these instructions, water in the pipework connected between the water heater and the hot water outlets in your house is warmed before any outlets are opened. -
Page 15: Universal Water Controllers
43°C. In addition, transfer of 'priority' between NOTE controllers is not possible. These are safety features. The 'beep' sound can be muted by pressing the 'Hot water temp' Up Down buttons simultaneously for more than 3 seconds. Rinnai Operation Manual... -
Page 16: How To Use Two Or More Universal Water Controllers
The ‘in use’ indicator will also go out. The burner will ignite again once the outgoing hot water temperature falls to that shown on the digital monitor (or the pre-set limit of the appliance). Rinnai Operation Manual... -
Page 17: Deluxe Bathroom Water Controllers
If more than one controller is fitted press the ‘Transfer’ button to transfer priority to the desired controller. Rinnai Australia Operation Manual... -
Page 18: Setting The Sound Options
These are safety features. CHECK WATER TEMPERATURE BEFORE USE. A parent or carer should always check the temperature before a child is placed CAUTION in contact with hot water, see page 8. Rinnai Australia Operation Manual... -
Page 19: Operating The Shower Saver / Bath Fill Function
The 'Shower Saver / Bath Fill' button will illuminate and a voice prompt and tone will sound. During 'Shower Saver / Bath Fill' operations the 'Bath' indicator will also be displayed in the Deluxe Kitchen water controller digital monitor (when fitted). Rinnai Australia Operation Manual... -
Page 20: Using Multiple Water Controllers
Universal and Deluxe water controllers can be combined and will function as described in other sections of the Water Heater Operation / Installation Manual. Refer to page 10 to confirm the maximum number and combination of controllers that can be fitted to your water heater model. Rinnai Australia Operation Manual... -
Page 21: Deluxe Kitchen Water Controllers
To return to normal mode press the 'Mode' button once, if no buttons are pressed for a period of approximately 10 seconds the controller will return to normal mode. Voice prompts only available when Deluxe Bathroom water controller(s) are installed. NOTE Rinnai Australia Operation Manual... -
Page 22: Setting The Clock
These are safety features. CHECK WATER TEMPERATURE BEFORE USE. A parent or carer should always check the temperature before a child is placed CAUTION in contact with hot water, see page 8. Rinnai Australia Operation Manual... -
Page 23: Wired Smartstart Pre-Heat Operation
BUTTON Preheat Function The “Preheat” function works in conjunction with various Rinnai water heater models and the separately installed and optional Rinnai “Smartstart®” module. When the “Preheat” function is activated and used in accordance with these instructions, water in the pipework connected between the water heater and the hot water outlets in your house is warmed before any outlets are opened. -
Page 24: Troubleshooting
TROUBLESHOOTING ERROR CODES Your Rinnai Continuous Flow water heaters has a self diagnostic capability. If a fault occurs, an Error Code will flash on the digital monitor of your water controllers. This assists with diagnosing the fault, and may enable you to overcome a problem without a service call. Please quote the code displayed when enquiring about service. - Page 25 NOTES Rinnai Australia Installation Manual...
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Page 27: Installation Manual
WATER HEATER AND CONTROLLER INSTALLATION CONFIGURATIONS ........29 MOUNTING THE APPLIANCE ......................... 29 SERVICE CONNECTION POINTS ......................30 RINNAI WIRELESS WATER CONTROLLERS ..................30 POSITIONING OF TRANSCEIVER AND WIRELESS WATER CONTROLLERS ........31 HORIZONTAL FLUE TERMINAL CLEARANCES ................... 32 HORIZONTAL OBSTRUCTIONS ......................33 MULTIPLE INSTALLATIONS ........................ -
Page 28: General Installation Instructions
For installations where the distance between the water heater and the outlets is considerable, a flow and return system or the Rinnai Smartstart® system can be used which minimise the waiting time for hot water delivery. -
Page 29: Water Supply
‘Maximum’ rated water supply pressures in Table 1 are exceeded. To achieve the rated flow, the ‘Minimum’ water supply pressures in Table 1 must be supplied. The water heaters will operate at lower pressures but will not achieve the rated flow. Contact Rinnai for ‘gravity fed’ or ‘low pressure’ installations. -
Page 30: Service Connection Points
Note that these dimensions are NOT an indication of the pipe sizes required. NOTE RINNAI WIRELESS WATER CONTROLLERS A wireless water controller installation utilises a 'transceiver' and up to 4 wireless water controllers. Unlike most remote control systems, there is 'two way' communication between the transceiver and controllers. -
Page 31: Positioning Of Transceiver And Wireless Water Controllers
GENERAL INSTALLATION INSTRUCTIONS Other manufacturers water controllers are NOT compatible with Rinnai water heaters. Water controllers MUST NOT be used with any Solar Boost water heater. Rinnai water IMPORTANT controllers brought in from other countries are not compatible with Rinnai appliances sold in Australia. -
Page 32: Horizontal Flue Terminal Clearances
For appliances not addressed above acceptance should be obtained from the Technical Regulator. FIGURE 6.2 (in-part) MINIMUM CLEARANCES REQUIRED FOR FAN-ASSISTED FLUE TERMINALS, ROOM- SEALED APPLIANCE TERMINALS AND OPENINGS OF OUTDOOR APPLIANCES Extract from AS/NZS 5601 Rinnai Australia Installation Manual... -
Page 33: Horizontal Obstructions
This will avoid the appliance failing to operate under windy conditions. MULTIPLE INSTALLATIONS Dimension ‘h’ above does not apply when multiple Rinnai external water heaters of the same model are installed on the same vertical face with flue terminals at the same height. -
Page 34: Transceiver Installation
If the preferred installation location for the controller is to be a bathroom, ensuite, etc then the controller will need to be re-assigned as a 'Sub' controller, see “UN- ASSIGNING AND RESETTING WIRELESS WATER CONTROLLERS” on page 36 for details how to re-assigned as a controller. Rinnai Australia Installation Manual... -
Page 35: Wireless Water Controller Installation
Press once INSTALLING MULTIPLE WIRELESS WATER CONTROLLERS To install subsequent wireless water controllers repeat steps 2 to 8 for each additional wireless water controller. Once all wireless water controllers are installed re-secure the transceiver access cover. Rinnai Australia Installation Manual... -
Page 36: Trouble Shooting Wireless Water Controllers Channel Assignment
INSTALLING WIRED AND WIRELESS WATER CONTROLLERS As supplied the water heater is not pre-wired for the installation of wired controllers or smartstart systems, however it can be modified to do so, contact Rinnai for the parts NOTE and procedures to enable these options. -
Page 37: Mounting The Wireless Water Controller
The MC-503RC uses a Liquid Crystal Display (LCD) for the digital NOTE monitor. Light reflections can make the LCD difficult to see at direct eye level. For best results when Installing the MC-503RC mount the remote controller lower than your eye-level to avoid these light reflections. Rinnai Australia Installation Manual... -
Page 38: Wired Water Controller Installation
RINNAI WATER CONTROLLERS As supplied the water heater is not pre-wired for the installation of wired controllers or smartstart systems, however it can be modified to do so, contact Rinnai for the parts and procedures to enable these options. NOTE Water controllers are available as an optional extra. -
Page 39: Optional Programming For The 'Universal' Water Controller (Mc-91Q)
If the water controller in the kitchen is swapped with another controller (for example, the controller fitted in a bathroom), repeat STEP 1 for the controller moved from the kitchen to the bathroom. Then perform STEP 1 for the controller moved from bathroom to the kitchen. Rinnai Australia Installation Manual... -
Page 40: Fitting The 'Deluxe Kitchen' Water Controller (Mc-100V)
Fix the controller to the wall using the appropriate fixings as shown in (Fig. 5), avoid over- tightening of fixings as this may cause damage. Once secured replace the face plate. Backing Seal Remove film to expose self-adhesive Fig. 3 Fig. 4 Fig. 5 Rinnai Australia Installation Manual... -
Page 41: Commissioning
For all other models Rinnai continuous flow water heaters are factory pre-set to various maximum delivery temperatures depending on model and their intended application. For the majority of applications, the factory pre- set temperature is appropriate. In the unlikely event it is not this setting can be increased or decreased by the installer. -
Page 42: Accessories
A commissioning check list is provided on the appliance front cover to enable the installer to step through the correct commissioning procedure when installing a Rinnai Continuous Flow water heater. The check list can also assist the installer to identify potential installation errors that may prevent the appliance from operating correctly. - Page 43 NOTES Rinnai Australia Installation Manual...
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Page 44: Contact Information
CONTACT INFORMATION OIM INFINITY TOUCH, 13-031 Issue 1 - 05/02/14...
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