Polycom HDX 8000 Reference Manual
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Polycom HDX 8000 Reference Manual

Otn education and administration e-training course
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OTN Training Reference Manual
Education and Administration e-Training
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Polycom HDX 8000 Reference Manual
© OTN 2009

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Summary of Contents for Polycom HDX 8000

  • Page 1 OTN Training Reference Manual Education and Administration e-Training Course: Polycom HDX 8000 Reference Manual © OTN 2009...

  • Page 2: About This Guide

    • Demonstrate an understanding of the mission, services and impact of the Ontario Telemedicine Network • Identify and explain basic terms and concepts associated with educational and administrative telemedicine delivery • Acquire knowledge and skill in utilizing the Polycom HDX telemedicine equipment educational administrative purposes •...

  • Page 3: Table Of Contents

    Key Telemedicine Terms and Concepts ....................7 Privacy and Security in Educational and Administrative Sessions............11 UNIT 4 - TELEMEDICINE EQUIPMENT TRAINING - POLYCOM ........13 Polycom HDX Quick Reference Guide ....................14 Polycom Remote Control Quick Reference Guide................15 Hooking Up a Laptop Quick Reference Guide ..................

  • Page 4: Unit 2 - An Introduction To The Ontario Telemedicine Network

    UNIT 2 - AN INTRODUCTION TO THE ONTARIO TELEMEDICINE NETWORK © OTN 2009...

  • Page 5: Otn Member Facing Services

    The OTN Member Facing Services Regional Managers • Lead the process of setting up and managing sites and systems across the province • Provide excellent customer service to internal and external customers, every day, everywhere • Assist new and existing members with scheduling and establishing telemedicine partnerships •...

  • Page 6: Unit 3 - Telemedicine 101: Basic Terminology

    UNIT 3 - TELEMEDICINE 101: BASIC TERMINOLOGY © OTN 2009...

  • Page 7: Key Telemedicine Terms And Concepts

    Key Telemedicine Terms and Concepts Telemedicine Telemedicine refers to the process whereby medical information is transferred through the phone or the Internet or other networks for the purpose of consulting and sometimes performing remote medical procedures or examinations. Typical telemedicine events at OTN are performed via videoconference and involve: 1.
  • Page 8 2. Scheduler: The TMC is responsible for scheduling videoconferences at their site. This may involve interacting with the OTN scheduling office using the Videoconference Request Form, or scheduling sessions themselves using the Ncompass online scheduling software. 3. Technical Support Coordinator: The TMC must ensure that all users of the videoconferencing equipment know how to contact the OTN Service Desk if they are in need of technical assistance of any kind.
  • Page 9 Participant All other sites involved in a conference that are NOT the host site are called participants. A participant merely has to have their videoconference system turned on 10-15 minutes prior to the event, and the session will begin automatically at the scheduled time. Styles of Videoconferences There are 2 styles of videoconferences, and they depend on how many videoconference systems are involved in the call.
  • Page 10 Continuous Presence is a visual set-up where all sites are visible on the screen at the same time. In other words, the effect is much like “Hollywood Squares.” This set up works only when there are a few sites (lets say 5 or less) on a call and must be requested when scheduling your event.

  • Page 11: Privacy And Security In Educational And Administrative Sessions

    Privacy and Security in Educational and Administrative Sessions Before the Videoconference Begins: Prepare and place a sign for use outside the door when a videoconference session is under way. The sign might read ‘Videoconference in progress, please do not disturb’. This sign should be displayed prominently on the entrance to the room and posted before the session begins.
  • Page 12 If privacy is required during a videoconference, move the camera to a position in the room where no one can be seen, such as the ceiling or a sign on the wall. This can be set as “Preset 9” for easy access. Also ensure to put the microphone on mute.

  • Page 13: Unit 4 - Telemedicine Equipment Training - Polycom

    UNIT 4 – TELEMEDICINE EQUIPMENT TRAINING - POLYCOM © OTN 2009...

  • Page 14: Polycom Hdx Quick Reference Guide

    Polycom HDX Quick Reference Guide Plug the power cable into the power outlet in the wall. Plug the network cable into the network outlet in the wall. The network cable must be plugged into the OTN- dedicated network outlet. Verify that the Power Bar is turned On –...

  • Page 15: Using The Remote Control

    Remote Control The diagram below illustrates the Polycom Remote Control and highlights some of the more commonly used buttons that are supported in OTN videoconferences. Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options.

  • Page 16: Hooking Up A Laptop Quick Reference Guide

    Press the same keys you would use when displaying your desktop through a projector, usually one of the following combinations: Fn+F4 (or) Fn+F7 (or) Fn+F8. To display the desktop: • Polycom: press the silver Polycom Tandberg “Content” button. • Tandberg: press the blue “Presentation” button.

  • Page 18: Equipment Troubleshooting

    Equipment Troubleshooting The system does not work / won’t power up • Verify that the system is plugged into the power outlet. • Verify that the network cable is plugged into the appropriate port in the wall. • Verify that the cables are securely plugged into the back of the codec. •...
  • Page 19 Accessing the OTN Service Desk Examples of when to call your Local IT Person or Telemedicine Coordinator or the OTN Service Desk Your Local IT Person or Telemedicine OTN Support: 1- 866-454- 6861 Coordinator Your internet is down If call does not connect Network cable is broken or missing If call quality is poor If video camera is experiencing problems...

  • Page 20: Unit 5 - Participating And Hosting Educational And Administrative Events

    UNIT 5 – PARTICIPATING AND HOSTING EDUCATIONAL AND ADMINISTRATIVE EVENTS © OTN 2009...

  • Page 21: How To Set Up The Room For A Telemedicine Event

    How to Set up the Room for a Telemedicine Event Make sure that moderators and presenters are given prominent seats in the room and that their positions are framed for the camera Verify all presets for the meeting. For example, Preset 1: Shot of the entire room Presets 2-5: Shots of presenters/moderators Presets 6-8: Shots of groups around the table...

  • Page 22: Tips On Participating In A Telemedicine Event

    Tips on Participating in a Telemedicine Event Turn off cellular phones and wireless devices Bring your copy of the agenda and handouts Keep the mute button engaged unless you are speaking Operate the technology during a videoconference as required Act professional at all times Refrain from side conversations during the meeting as they can be very distracting to others Terminate the videoconference call if Facilitator is not present...

  • Page 23: Videoconference Etiquette Guidelines

    Videoconference Etiquette Guidelines • Participate in an audio-visual check o Start the video conference with a roll call or speak with the host site • Mute appropriately o Remember to mute when not speaking. This will ensure that video does not switch to their site if someone coughs or makes a noise when using voice activated mode.

  • Page 24: Tips On Hosting Or Moderating A Telemedicine Event

    Tips on Hosting or Moderating a Telemedicine Event Ensure that the meeting room and technology is available and reserved for the meeting Turn videoconference equipment on at start of the meeting Explain the videoconference system and process to the Chairperson/ Participants as well as inform the Chairperson/Participants about videoconference etiquette and moderation skills Ensure the Chairperson’s equipment requirements are in place and functioning...

  • Page 25: Powerpoint Presentation Guidelines For Videoconferencing

    PowerPoint Presentation Guidelines for Videoconferencing While videoconferencing is an effective communications medium, you must be prepared to accept a small loss of resolution. Your visual guides needs to be adapted in order to maximize the audience’s view at both the local and remotes sites.

  • Page 26: Presenter Guidelines

    Guidelines for Presenters Avoid wearing white, brightly patterned or shiny clothing Arrive early (15-30 minutes) to review the presentation with your visual aids and organize placement of any equipment you will be using Obtain a list of participating sites from the TMC or support person Start and end on time Avoid rustling papers or tapping as the microphone is sensitive and these noises will be transmitted...

  • Page 27: Unit 6 - Otn Scheduling And Webcasting Services

    UNIT 6 – OTN SCHEDULING AND WEBCASTING SERVICES © OTN 2009...

  • Page 28: How To Access Live And Archived Webcasts - Check Sheet

    How to Access Live and Archived Webcasts – Check Sheet In order to view a webcast, participants must access the OTN □ Webcasting Centre at: http://webcast.otn.ca/ Note: Prior to viewing a session, it is recommended that you verify if your computer meets minimum hardware, software and network requirements (DSL, Cable Internet, etc.) by viewing the webcasting support page - http://webcast.otn.ca/support.html...
  • Page 29 Note: OTN does not provide user names and passwords to session participants. Using OTN’s Webcasting Archived Events Search Tool Options: a. Enter a key word in “Search text” box and click “Find Presentation” b. Select host organization from drop down “Presenter” button and click “Find Presentation”...

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