Polycom HDX Series User Manual
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Polycom HDX Series User Manual

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User's Guide
®
for Polycom
HDX Room Systems
Version 2.0.2
February 2008 Edition
3725-23978-004/A
Version 2.0.2

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Summary of Contents for Polycom HDX Series

  • Page 1 User’s Guide ® for Polycom HDX Room Systems Version 2.0.2 February 2008 Edition 3725-23978-004/A Version 2.0.2...

  • Page 2: Patent Information

    As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Contents Using the Remote Control ............2 Calling and Answering .
  • Page 4 User’s Guide for Polycom HDX Room Systems Including Multiple Sites in Calls ..........23 About Multipoint Calls .
  • Page 5 Polycom® HDX systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system.

  • Page 6: Using The Remote Control

    User’s Guide for Polycom HDX Room Systems Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Access the online help; see system Press to power the system on; hold to...

  • Page 7: Calling And Answering

    User’s Guide for Polycom HDX Room Systems Calling and Answering Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways: • The system answers incoming calls automatically. • The system prompts you to answer the calls manually.

  • Page 8: Calling From The Recent Calls List

    User’s Guide for Polycom HDX Room Systems 2. Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings: — Call Quality – Specify the call rate or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call.

  • Page 9: Calling From The Contacts Or Speed Dial List

    Call to place the call. Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory.

  • Page 10: Types Of Video Calls You Can Make

    User’s Guide for Polycom HDX Room Systems Types of Video Calls You Can Make Depending on your system configuration, you may be able to make calls using ISDN, H.323, SIP, or V.35/RS-449/RS-530. The following table lists some possible call combinations.

  • Page 11: Placing Audio-Only Calls And Adding Audio-Only Sites

    User’s Guide for Polycom HDX Room Systems Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio-only Call You can place an audio-only call from Polycom HDX systems that have Analog Phone or Voice Over ISDN enabled.

  • Page 12: Ending An Audio-Only Call

    Hang Up on the remote control. If the person on the telephone hangs up first, you need to disconnect the call from the Polycom HDX system, just as you would hang up a telephone receiver in a regular phone call.

  • Page 13: Setting And Using Camera Presets

    User’s Guide for Polycom HDX Room Systems To adjust a camera using the remote control: 1. Press Near or Far to select either near-site or far-site control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking.

  • Page 14: Switching Between Full Screen Video And The Home Screen

    User’s Guide for Polycom HDX Room Systems To store a preset: 1. If you are in a call, press Near or Far, then choose a near-site or far-site camera or other video source. 2. If you selected a camera that supports electronic pan, tilt, and zoom, you can adjust the camera’s position:...

  • Page 15: Enabling Dual Monitor Emulation

    User’s Guide for Polycom HDX Room Systems Enabling Dual Monitor Emulation Depending on your system configuration, you may be able to set your system for Dual Monitor Emulation (also called split-screen viewing). With Dual Monitor Emulation, you can see both the near and far sites on one monitor.

  • Page 16: Showing, Moving, And Turning Off The Pip

    During a call on a dual-monitor system, what you see on each monitor and in the PIP depends on how the Polycom HDX system has been configured. To show, move, or turn off the PIP during a call: Press Display on the remote control to display the PIP on screen.

  • Page 17: Controlling What You Hear

    To mute or unmute the microphone: Press Mute on the remote control. If a Polycom microphone is connected to your system, you can also mute the call by pressing on the microphone. Muting the microphone does not mute audio coming from any device connected to the VCR or content audio inputs.

  • Page 18: Enjoying Stereo Audio In Video Calls

    User’s Guide for Polycom HDX Room Systems Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It is important that you do not move the microphones as this may detract from the stereo audio experience.

  • Page 19: Showing Content With People+Content™ Ip

    3. Download and install the People+Content IP software. To start showing content: 1. On the computer, start the Polycom People+Content IP application. 2. Enter the IP address or DNS host name of your video conferencing system and the meeting password, if one is set.

  • Page 20: Showing Content From A Computer Connected Directly To The System

    To start showing content: 1. Make sure the computer is connected and powered on. You can connect a computer to video input 4 or 5 on a Polycom HDX 9004™; video input 4 on a Polycom HDX 9002, Polycom HDX 9001, or Polycom HDX 8000 HD;...

  • Page 21: Showing Content From A Document Camera, Vcr, Or Dvd Player

    User’s Guide for Polycom HDX Room Systems Showing Content from a Document Camera, VCR, or DVD Player Depending on how your system is configured, you may be able to show different types of information to other sites in a call, such as through a document camera, VCR, or DVD player.

  • Page 22: Controlling Recording Devices

    Depending on how your system is configured, you may be able to use the Polycom HDX remote control to control devices such as VCRs or DVD players that are in the room with the system. You might also be able to control a Polycom RSS™...

  • Page 23: Working With Directory Entries

    • Local entries: Information about sites that you have added. These entries are stored locally on your Polycom HDX system, and depending on your system setup, you can remove or edit these entries. You can also assign local entries to categories to make it easier to find numbers. Everyone at your site who uses the system can use the entries you create, and you can use the entries created by others.

  • Page 24: Adding, Editing, And Deleting Local Directory Entries

    User’s Guide for Polycom HDX Room Systems Adding, Editing, and Deleting Local Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system directory. To add a single-site entry to the local directory: 1.

  • Page 25: Categorizing Directory Entries

    User’s Guide for Polycom HDX Room Systems 4. Add numbers to this multiple-site entry in one of these ways: — Select Options, then Directory, and select entries from the directory. — Add entries manually. The number of sites that you can add depends on the capabilities of your system.

  • Page 26: Refreshing Global Directory Entries

    5. Select Save to save your changes and return to the directory. Refreshing Global Directory Entries The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system. To manually refresh global directory entries: 1.

  • Page 27: Including Multiple Sites In Calls

    Alternatively, you can place a call to the first site and then add other sites after the first call connects. The other sites can call the Polycom HDX system to join the call. •...

  • Page 28: Supplying A Password For Bridge Calls

    2. Ask each site to call additional sites. Supplying a Password for Bridge Calls Bridges such as Polycom MGC sometimes require you to enter a password in order to join a conference. Depending on your system configuration, you can set up the system to enter the meeting password for you.

  • Page 29: Using Chair Control For Multipoint Calls

    User’s Guide for Polycom HDX Room Systems call. To find out more about these modes, please talk to the administrator of your Polycom HDX system. The following table describes the different multipoint viewing modes. Setting Description Video images from multiple sites can be automatically combined on one screen in a display know as continuous presence.
  • Page 30 User’s Guide for Polycom HDX Room Systems Only one site at a time can be the chair controller. Before a site can become the controller, the site with control must give up control. The type of host for the multipoint call and the systems in the call determine whether chair control is available.
  • Page 31 User’s Guide for Polycom HDX Room Systems 5. Select a site from the list and then use the controls in the web interface to perform one of these actions: If you are... You can do this... By selecting... Chair controller Pass chair control to the selected sites.

  • Page 32: Changing The Way Calls Are Answered

    User’s Guide for Polycom HDX Room Systems Changing the Way Calls Are Answered Your system administrator may have configured the system to let you choose the way incoming calls are handled. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature.

  • Page 33: Muting Automatically Answered Video Calls

    To activate call forwarding: 1. Make sure that the Polycom system is not in a call. 2. From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls.
  • Page 34 User’s Guide for Polycom HDX Room Systems To transfer a call: 1. While in a call, press on your Polycom system remote control to access the tone pad. 2. Press Dot to activate flash hook. The first far-site system is placed on hold.

  • Page 35: Using Microsoft Lcs Features With Video Calls

    1. Open the Microsoft Office Communicator or Windows Messenger application on a computer. 2. Log in to the application using the Polycom HDX system SIP account information. 3. Use the application to add or remove contacts for the Polycom HDX system.

  • Page 36: Customizing Your Workspace

    User’s Guide for Polycom HDX Room Systems Customizing Your Workspace You can customize what you see on the screen, depending on how your system is configured. Allowing the Far Site to Control Your Camera Depending on your system configuration, you can allow the far site to control your camera.

  • Page 37: Hearing Audio Confirmation When You Dial

    Adjusting for Room Lighting Depending on your system configuration, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture.
  • Page 38 User’s Guide for Polycom HDX Room Systems © Polycom, Inc.

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