Customer Support
Firmware Upgrade
To update the firmware in T10, your computer need to be connected to the internet.
Firmware Upgrade
1
Please download the iriver Firmware Updater from
www.iriveramerica.com/support/mtpupdate and unzip the file. Then
you will see the shortcut to the updater on your computer.
Double click the icon to start the iriver Firmware Updater.
2
Connect your device to the computer.
A
USB port on the PC
3
Follow the on-screen instructuions to update the firmware on
your T10.
4
When the update is complete, disconnect T10 from the computer.
T10 may be rebooted several times after it is disconnected.
Note
Before upgrading the firmware, check the condition of the battery. The firmware upgrade may fail due to
battery power shortage.
Do not turn the player off until the upgrade is completed.
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BROWSER
RECORDING
USB port on the T10
B
FM RADIO
USB cable
Customer Support
Troubleshooting
Trouble
No Power.
MUSIC
No sound or distortion
during playback.
A
FM RADIO
Characters in LCD
are corrupted.
B
Poor *FM Reception.
Failed download of
MP3 file
The title saved in T10
are not played.
* Only for models including FM Radio function
Should any problem persist after you have checked these symptoms, consult your iriver
dealer or contact support at www.iriveramerica.com.
Solution
Check whether the HOLD switch on the player is ON (Switch to
OFF position)
Check the condition of the battery. Insert a fresh battery.
Check whether VOLUME is set to "0".
Firmly connect the earphones.
Check whether the plug is dirty. Clean the plug with a dry and soft
cloth.
Corrupted MP3 or WMA files may make a static noise and the
sound may cut off. Listen to your files on the PC to see if they are
corrupted.
Check out SETTINGS Display Language and confirm whether
the right language has been
selected.(Refer to page 45)
Adjust the position of the player and earphones.
Turn off the power of other electric devices near the player.
The Earphone cord functions as the antenna, they must be
plugged in for best reception.
Check the condition of the battery.
Check the connection between your computer and the player to
ensure that the cable is secure.
Check whether the player's memory is full.
T10 supports up to 700 music files and 700 folders.
BROWSER
MUSIC
RECORDING
FM RADIO
FM RADIO
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