3-5-2] Incoming Call Distribution Group-Queuing Time Table; 3-5-3] Incoming Call Distribution Group-Miscellaneous - Panasonic KX-TAW848 Programming Manual

2.9 [3] Group
2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time
Table
A Queuing Time Table can contain up to 16 sequences which control how calls waiting in a queue are
handled. A maximum of 64 Queuing Time Tables can be programmed.
Queuing Sequence—Sequence 01–16
Specifies the command activated by the corresponding sequence.
Default
None
Value Range
None: Redirects the call to the next sequence
Overflow: Redirects the call to the overflow destination when there is no answer
Disconnect: Disconnects the line
Sequence 01–16: Redirects the call to a different sequence
Wait 5 × n (n=1–16) s: If preceded by an OGM, plays the Music on Hold for the specified period of
time; if not preceded by an OGM, sends a ringback tone for the specified period of time.
OGM 01–32: Sends a certain OGM
Maintenance Console Location
2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
Programming Manual References
None
Feature Manual References
1.11.4 Music on Hold
1.12.1 OGM (Outgoing Message)
1.9.4 ICD Group Features—Overflow
1.9.5 ICD Group Features—Queuing
2.9.11 [3-5-3] Incoming Call Distribution Group—Miscellaneous
Optional settings related to Incoming Call Distribution Groups can be programmed.
Options—Call Log to ICD Group for Answered Call
Selects whether answered calls to an ICD Group are also logged in the Incoming Call Log for the
group, in addition to the log of the extension that answered the call.
Default
Enable
226 PC Programming Manual