Astound Email; Webmail - Astound Concord User Manual

High Speed Internet

Astound Email

While you can use any email provider you choose with Astound High Speed Internet, up to ten astound.
net or myastound.net email addresses are included with your service. Each email address can store up
to 50 MB of messages on Astound's mail server. You can create an email address by going to astound.
net/iam. Alternately, you can call our technical support department, and our staff can create one or
more email addresses for you, and help you configure your computer.
Once your email address is created, you can configure email client software on your computer to
access it, such as Windows Mail, Outlook Express or Mac Mail. Any email software you use will need
the following information to send and receive email for your astound.net or myastound.net address:
Display Name:
Email Address:
Incoming Mail Server:
Outgoing Mail Server:
Account Name:
Password:
For complete instructions on how to set up the most common email client programs, visit
astound.net, click on the "Support" menu and select "Internet Help".
Using Another Email Provider
If you wish to use another email service rather than the email that comes free with your
Astound internet, you will need to use the account settings for incoming mail from that
provider. However, you will need to use mail.ca.astound.net as your outgoing mail
server – all other settings should be provided by your email service provider.

Webmail

Any time you are away from home and wish to check for new mail, or if you have not set up an email
client program on your computer, you also have the option of accessing your email through our Webmail
program. Webmail is available by going to astound.net, and selecting "Webmail" or go to astound.net/
webmail.
When you login, your Login Name is the first part of your email address, eg. if your email address is
johndoe@astound.net, your Login Name is johndoe. If you are connecting from a computer using some
form of security, you may need to select one or both of the check-mark boxes below the Login Name
and Password.
28
Your full name as you want it to appear in emails
Your full email address, eg. johndoe@astound.net or
johndoe@myastound.net
mail.ca.astound.net for astound.net email addresses
mail.myastound.net for myastound.net email addresses
smtp.ca.astound.net for astound.net email addresses
mail.myastound.net for myastound.net email addresses
The first part of your address, eg. johndoe
The password you set up when creating the address