Glow-worm Betacom 24a Instructions For Use Manual
Glow-worm Betacom 24a Instructions For Use Manual

Glow-worm Betacom 24a Instructions For Use Manual

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Instructions for Use
Betacom a
24a
G.C. No. 47-019-13
28a
G.C. No. 47-019-14
12
9
3
6

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Summary of Contents for Glow-worm Betacom 24a

  • Page 1 Instructions for Use Betacom a G.C. No. 47-019-13 G.C. No. 47-019-14...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS READ CAREFULLY BEFORE USING Read me ..................... 3 1.1 Welcome ................... 3 1.2 Guarantee Pack................3 1.3 Servicing ................... 3 1.4 Benchmark ..................3 1.5 Quick reference guide ..............4 Introducing your appliance ................. 4 2.1 Appliance description ............... 4 2.2 Accessories ..................4 Product documentation ................4 3.1 Document storage ................
  • Page 4 TABLE OF CONTENTS ANY ASSISTANCE? Fault Finding..................... 12 Appliance safety devices ................13 10.1 Boiler Shutdown ................13 10.2 Protecting against frost ..............13 10.3 Condensate Drain Blockage ............13 10.4 Safety Discharge Valve ..............13 Appliance maintenance and servicing ............14 11.1 Cleaning ..................14 11.2 Regular servicing ................14 11.3 Spare Parts..................14 11.4 Sealed Water Systems ..............
  • Page 5: Read Carefully Before Using

    READ CAREFULLY BEFORE USING • Complete and return as soon as possible READ CAREFULLY BEFORE USING your guarantee registration card. 1 Read me If your guarantee registration card is missing you can obtain a copy or record Welcome your registration by telephoning the Glow-worm Customer Service number These instructions are an integral part 0800 073 2142. of the boiler and must, to comply with the current issue of the Gas Safety Servicing (Installation and Use) Regulations, be left with the user. This product should be serviced regularly to optimise its safety, efficiency and Please ensure that the installer has fully performance. The service engineer should completed the Benchmark Checklist complete the relevant Service Record on the Benchmark Checklist after each in the centre pages of the installation service. The Benchmark Checklist may instructions supplied with the product and be required in the event of any warranty that you have signed it to say that you work and as supporting documentation have received a full and clear explanation relating to home improvements in the of its operation. The installer is legally optional documents section of the Home required to complete a commissioning Information Pack.
  • Page 6: Quick Reference Guide

    This Quick reference guide assumes that competent person. They are responsible the appliance have been installed and for the installation and the commissioning commissioned by a competent person. in accordance with standards in force. NOTES: If the central heating (C.H.) You should also consult a competent pressure falls below 0.4bar the display person for maintenance and repair of the will flash the current pressure and the appliance as well as for any adjustment boiler will not operate, refer to fault finding necessary. section. Accessories If fault persists contact your Installation/ Servicing company or Glow-worm Service. The Betacom a is compatible with most makes of programmable room 2 Introducing your appliance thermostats. The boiler can supply either 230V or 24V depending on the type. Appliance description For increased system compatibility and increased energy saving with intelligent The Betacom a range of boilers are control Glow-worm offer a range of designed for use as part of a sealed water controls dedicated to work using a unique central heating system with fully pumped communication system - eBus. circulation. The pump, expansion vessel and associated safety devices are all fitted • For further details please contact your within the boiler.
  • Page 7: Explanation Of Symbols

    - Eliminate all sources of ignition, i.e. • Do not expose the appliance to high smoking, blowlamps, hot air guns etc. humidity. - do not operate electrical lights or • Do not use or store explosive or switches, either on or off. Open all inflammable materials (e.g. petrol, doors and windows, ventilate the area. aerosols, solvents, chlorine based - open immediately windows and doors detergents, paint, glue etc.) in the same in order to ventilate the property. room as the appliance. Under certain conditions, these substances can prove - do not search for gas leaks with a to be corrosive. naked flame. • Do not touch the heated surfaces of - call the gas suppliers emergency phone the appliance, such as outlet duct, number: 0800 111 999 hydraulic connections, also after the appliance operation because, for - alert other building occupants. a certain time, these surfaces may become hot. Any contact with them can cause burns. - 5 - 0020105023_00 - 10/10 - Glow-worm...
  • Page 8: Safety Regulations

    Testing and Certification • Do not store or place articles on the This boiler is certificated to the current appliance. issue of EN 483 for performance and safety. Safety regulations It is important that no alteration is made to Servicing/maintenance should be carried the boiler unless approved, in writing, by out by a competent person approved Glow-worm. at the time by the Health and Safety Executive, in accordance with the rules in Any alteration not approved by Glow- force in the countries of destination. worm, could invalidate the certification, boiler warranty and may also infringe If this boiler is installed in a rented property the current issue of the statutory in the UK there is a duty of care imposed requirements. on the owner of the property by the current issue of the Gas Safety (Installation and CE Mark Use) Regulations, Section 35. This boiler meets the requirements Gas Safety (Installation and Use) of Statutory Instrument, No.3083 of...
  • Page 9: Guarantee / Responsibility

    The compliance of this from incorrect or poor installation, appliance with the relevant inadequate servicing, or maladjustment standards has been certified. of the gas or water used. - Any defects in the system to which the 5 Guarantee / Responsibility appliance is connected. Detailed guarantee - Any defects caused by inadequate frost protection. Thank you for installing a new Glow-worm appliance in your home. - Any deterioration or maladjustment following changes in the nature or Glow-worm appliances are manufactured pressure of the gas or the water used, to the very highest standard so we or a change in the characteristics of the are pleased to offer our customers a electrical supply voltage. Comprehensive Guarantee. • For further details, refer to your Terms This product is guaranteed for 12 months and Conditions.
  • Page 10: Recycling

    • Take the appliance to an appropriate collection point. By complying with this directive, you will contribute to the preservation of natural resources and the protection of human health. Packaging The competent person who installed the appliance must: - sort the waste so as to separate those which can be recycled (cardboard, plastics...) from those that cannot. - dispose of the waste in compliance with regulations in force. - 8 - 0020105023_00 - 10/10 - Glow-worm...
  • Page 11: How To Operate Your Appliance

    HOW TO OPERATE YOUR APPLIANCE 8 Overview Fascia Anolouge clock Reset button Mode selection button Temperature adjustment Display Display Heating Domestic hot water DHW/CH water temperature/CH pressure Symbol indicates temperature or pressure Symbol indicates burner ON - 9 - 0020105023_00 - 10/10 - Glow-worm...
  • Page 12: Switching On

    If you are in any doubt about Adjusting the domestic hot water the boiler being filled with temperature water contact your installer or Glow-worm's own service • Press the buttons or of the organisation using the function to adjust the temperature of telephone number shown in domestic hot water.
  • Page 13: Timer

    Minute hand • Select the OFF times by pushing the Off tappets to the inside black tappets to the inside (3). On tappets to the outside Selector switch • Position the selector switch (5) to the Triangle middle position • The heating will now operate your chosen programme. 8.6.2 To override the timer. • Move the selector switch (5) to the I position and the heating will operate continuously. • Move the selector switch (5) to the 0 position to switch the heating OFF. - 11 - 0020105023_00 - 10/10 - Glow-worm...
  • Page 14: Any Assistance

    • If after carrying out this basic advice and your appliance still does not work, leave it turned off and contact your competent person. Fault code Possible causes Solution Check that there is no power cut and that the appliance is The correctly connected. When electrical power comes back appliance Electrical circuit on, the appliance automatically comes back into service. stops interrupted If the fault persists, contact your Installation/Servicing working company or Glow-worm Service. Press the reset button, then wait 5 secs. Should a fault be Reset indicated, a further 2 more attempts can be made. A fault is indicated by a flashing, alternating 'F' and number. If the fault persists after 3 reset attempts, contact Fault your Installation/Servicing company or Glow-worm Service. Lack of water in the Contact your Installation/Servicing company or Glow-worm installation Service, to have your system checked. (< 0.5 bars) With central heating off, open the vent (bleed screw) on a Excess water in the radiator to allow water to escape and reduce the pressure installation in the heating circuit, or contact your Installation/Servicing company or Glow-worm Service.
  • Page 15: Appliance Safety Devices

    ANY ASSISTANCE ? 10 Appliance safety devices In case of prolonged absence, where power to the dwelling and the boiler is switched off, contact your Installation/ 10.1 Boiler Shutdown Servicing company or Glow-worm Service The boiler software is designed to to have the installation drained or to have recognise the potential for an overheat the heating circuit protected by adding an lockout and will shutdown before this anti-freeze specially designed for heating happens. systems. • To restart the boiler, press the reset CAUTION: Your domestic button, see chapter «Quick reference water circuit (hot and cold) is guide». not protected by the boiler. If the boiler fails to resume normal 10.3 Condensate Drain Blockage...
  • Page 16: Appliance Maintenance And Servicing

    We recommend that your appliance is Tel: 01773 828100 serviced every year. 11.4 Sealed Water Systems • Only use a competent person. The draining, refilling and pressurising The service engineer should complete MUST be carried out by a competent the relevant Service Record on the person approved at the time by the Health Benchmark Checklist after each service. and Safety Executive. The Benchmark Checklist may be required in the event of any warranty • Contact Glow-worm’s own service work and as supporting documentation organisation using the telephone relating to home improvements in the number below. optional documents section of the Home Information Pack. Tel: 01773 828100 To obtain service, please call your installer 12 Tips for saving energy or Glow-worm’s own service organisation. Your installer will be able to give energy 11.3 Spare Parts saving advice about your system and its controls.
  • Page 17: Contact Your After-Sales Organisation

    ANY ASSISTANCE ? For energy saving advice you can contact the Energy Savings Trust for advice or visit www.energysaving trust.org.uk who offer simple effective advice about saving energy. Regular servicing of your boiler will help maintain its efficiency - servicing once a year is recommended. Turn your thermostat down. Reducing your room temperature by 1°C could cut your heating bills by up to 10 percent. Set your heating and hot water at the time controller to come on only when required rather than all the time. 13 Contact your after-sales organisation Customer service call Tel: 01773 828100 Technical helpline Tel: 01773 828300 - 15 - 0020105023_00 - 10/10 - Glow-worm...
  • Page 20 Glow-worm Because of our constant endeavour for Nottingham Road, improvement, details may vary slightly Belper, Derbyshire. from those shown in these instructions. DE56 1JT www.glow-worm.co.uk...

This manual is also suitable for:

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