Ricoh M052 Service Manual
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Ricoh M052 Service Manual

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Table of Contents

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M052/M053/M054
SERVICE MANUAL

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Summary of Contents for Ricoh M052

  • Page 1 M052/M053/M054 SERVICE MANUAL...
  • Page 2 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 3 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 4 LEGEND COMPANY PRODUCT CODE LANIER RICOH SAVIN SP5200S Aficio SP5200S SP5200S M052 SP 5200SHW* Aficio SP 5200SHW* SP 5200SHW* SP 5200SHT* Aficio SP 5200SHT* SP 5200SHT* SP5210SF Aficio SP5210SF SP5210SF M053 SP 5210SFHW* Aficio SP 5210SFHW* SP 5210SFHW* SP 5210SFHT*...

  • Page 5: Table Of Contents

      DRIVE LAYOUT ................1-3   1.2.3 PAPER PATH ................... 1-4     Standard Model (M052)/ Fax and 1 Bin Tray Unit Model (M053) ..1-4   Finisher Model (M054) ................. 1-5     MACHINE CONFIGURATION ..............1-6   1.3.1  ...
  • Page 6 2.8.8 IPDS UNIT TYPE 5210 (D571) ............2-40 Installation Procedure ................ 2-40 2.8.9 MEMORY UNIT TYPE B 32MB (G578) .......... 2-41 2.8.10 CHECK ALL CONNECTIONS ............ 2-41 OPTIONAL COUNTER UNIT INTERFACE TYPE A ....... 2-42 2.10 DATA OVERWRITE SECURITY UNIT TYPE I (D362) 2-45 M052/M053/M054...
  • Page 7 REAR LOWER COVER ..............4-13     4.4.4 FRONT DOOR ................4-14     4.4.5 DUPLEX UNIT ................4-15     4.4.6 OPERATION PANEL UNIT ............. 4-16     Operation Panel Unit ................4-16   Key Tops .................... 4-18   M052/M053/M054...
  • Page 8 4.4.7 TOUCH PANEL POSITION ADJUSTMENT ........4-20     4.4.8 OUTPUT TRAY (M052/M053 MODELS ONLY) ......4-21       SCANNER UNIT ..................4-22   4.5.1 SCANNER FRONT COVER ............4-22     4.5.2 SCANNER RIGHT AND LEFT COVERS ........4-23  ...
  • Page 9 4.9.9   JUNCTION GATE 2 SOLENOID ............ 4-57   4.9.10 FUSING EXIT SENSOR (M053 MODEL ONLY) ......4-58     4.9.11 PAPER OVERFLOW SENSOR (M052/M053 MODELS ONLY) . 4-58     4.10 FUSING ....................4-59     4.10.1   FUSING UNIT ................4-59  ...
  • Page 10 STAPLER UNIT ................ 4-107     4.14.4 GATHERING ROLLER MOTOR ..........4-108     4.14.5   FINISHER PAPER EXIT MOTOR ..........4-109   4.14.6 SHIFT ROLLER MOTOR ............4-110     4.14.7 FINISHER TRANSPORT MOTOR ..........4-111     M052/M053/M054...
  • Page 11   SYSTEM SP2-XXX .................. 5-13     5.3.1 SP2-XXX (DRUM)................5-13     SYSTEM SP3-XXX .................. 5-15     5.4.1 SP3-XXX (PROCESS) ..............5-15       SYSTEM SP4-XXX .................. 5-16   5.5.1 SP4-XXX (SCANNER) ..............5-16     M052/M053/M054...
  • Page 12 BROWSER UNIT UPDATE PROCEDURE ....... 5-194     5.14.6 HANDLING FIRMWARE UPDATE ERRORS ......5-195     Error Message Table ................ 5-195   5.15 SD CARD APPLI MOVE ..............5-197     5.15.1 OVERVIEW ................5-197     M052/M053/M054 viii...
  • Page 13   6.2.1 BLOWN FUSE CONDITIONS ............6-32     Power Supply Unit ................6-32   JAM DETECTION ..................6-33     6.3.1   PAPER JAM DISPLAY ..............6-33   6.3.2 JAM CODES AND DISPLAY CODES ..........6-33     M052/M053/M054...
  • Page 14   How to calculate the paper reduction ratio ........... 7-5   M052/M053/M054 SERVICE MANUAL APPENDICES SEE M052/M053/M054 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS FAX OPTION TYPE SP5200 (M381) SEE M381 SECTION FOR DETAILED TABLE OF CONTENTS PAPER FEED UNIT TK1090/TK1100/TK1120/TK1130...

  • Page 16: Read This First

    READ THIS FIRST Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 17: Laser Safety

    Safety and Ecological Notes for Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations.

  • Page 18: Symbols And Abbreviations

    WARNING WARNING: Turn off the main switch before attempting any of the procedures in the Laser Optics Housing Unit section. Laser beams can seriously damage your eyes. CAUTION MARKING: Symbols and Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations is as follows: See or Refer to Clip ring...
  • Page 19 Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. This information provides tips and advice about how to best service the machine.

  • Page 20: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 22: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information: General Specifications Supported Paper Sizes M052/M053/M054...

  • Page 23: Overview

    19. Inverter roller : Junction gate 1 is not movable for the finisher model (M054). : Paper exit roller is not used for the finisher model (M054). : Junction gate 2 is not movable for the standard model (M052). M052/M053/M054...

  • Page 24: Drive Layout

    Overview 1.2.2 DRIVE LAYOUT Registration clutch Relay clutch By-pass clutch Paper feed clutch Main motor Duplex motor Inverter motor M052/M053/M054...

  • Page 25: Paper Path

    Overview 1.2.3 PAPER PATH Standard Model (M052)/ Fax and 1 Bin Tray Unit Model (M053) Paper feed from tray 1 Paper feed from by-pass tray Paper feed from optional PFU (tray2) Paper feed from optional PFU (tray3) Paper feed from optional PFU (tray4)

  • Page 26: Finisher Model (M054)

    Paper feed from tray 1 Paper feed from by-pass tray Paper feed from optional PFU (tray2) Paper feed from optional PFU (tray3) Paper feed from optional PFU (tray4) Paper feed through duplex unit Paper exit to internal finisher (M054 only) M052/M053/M054...

  • Page 27: Machine Configuration

    Machine Configuration 1.3 MACHINE CONFIGURATION 1.3.1 MACHINE CONFIGURATION M052 M053 M054 Fax Unit Option Standard Option 1 Bin Tray Unit Not available Standard Not available Internal Finisher Not available Not available Standard M052/M053/M054...
  • Page 28 Paper Feed Unit TK1090 [D] M375 Option Paper Feed Unit TK1100 [E] M376 Option Standard for M053 Fax Option Type SP5200 [F] M381 Option for M052 and M054 SAF memory: Memory Unit Type B [G] G578 Requires the Fax Option. M052/M053/M054...

  • Page 29: Machine Configuration

    Type C: M397 IEEE802.11 a/g Interface Unit D377 Controller Option Type J, K [B] Browser Unit Type E [E] D430 Controller Option File Format Converter Type E D377 Controller Option Bluetooth Interface Unit Type D566 Controller Option D [F] M052/M053/M054...

  • Page 30: Installation

    INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 11 ~ 12 12/26/2012 Meter click charge 5/16/2012 Fax installation 42 ~ 44...

  • Page 32: Installation Requirements

    Place the machine on a firm and level base. Do not install the machine where it may be subjected to strong vibration. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level M052/M053/M054...

  • Page 33: Minimum Operational Space Requirements

    Be sure to ground the machine. Input voltage: North America: 120 – 127 V, 60 Hz, 12 A Europe/Asia: 220 – 240 V, 50/60 Hz, 8 A Image quality guaranteed at rated voltage ± 10%. Operation guaranteed at rated voltage ± 15%. M052/M053/M054...

  • Page 34: Optional Unit Combinations

    Two units can be installed in the Paper Feed Unit TK1090 mainframe. Paper Feed Unit TK1100 This unit has casters. Fax Options Options Remarks Standard for M053 Fax Option Type SP5200 Options for M052/M054 SAF memory: Memory Unit Type B Requires the fax option. M052/M053/M054...

  • Page 35: Controller And Other Options

    Gigabit Ethernet Board Type A/ Type C IF slot (one from three IEEE802.11 a/g Interface Unit Type J, K options) File Format Converter Type E Other Options Options Remarks Copy Data Security Unit Type F Remote Communication Gate A M052/M053/M054...

  • Page 36: Copier

    2.3 COPIER 2.3.1 ACCESSORY CHECK Description Q’ty Power Cord VM Card Extender (finisher support tray; M054 only) Paper Size and Tray Decals Warranty Sheet (NA only) User Registration Card (NA only) Help Desk Card (NA only) EULA (16 languages) M052/M053/M054...

  • Page 37: Installation Procedure

    Remove the adhesive tape attached on the machine's exterior. Only for M054 model, do the following steps from 1) and 2). 1) Pull out tray 1 [A], and then remove the extender [B] for the internal finisher from tray M052/M053/M054...
  • Page 38 Close the ARDF. Open the front door [A] pressing the button. Remove the AIO [B], and then remove the protective material attached on the machine's interior. 10. Install the AIO into the machine. 11. Close the front door. M052/M053/M054...
  • Page 39 "Set Date" or "Set Time"). 22. Turn the main switch off and on. 23. Check the operations. 24. Make a full size copy, and check if the side-to-side and leading edge registrations are correct. If they are not, adjust the registrations. M052/M053/M054...

  • Page 40: Fax Settings Only For M053 Model

    If not, some antenna or transmitter in the main machine may be interrupted. ARDF rear cover ( p.4-88) Attach the smart card reader [A]. Release the hook, and then put the cable outside. M052/M053/M054...
  • Page 41 Remove the part [A] of the ARDF rear cover with nippers or a similar tool. Reassemble the machine. For details about connecting a smart card device to the machine, refer to the installation procedure provided with the smart card device. M052/M053/M054 2-10...

  • Page 42: Meter Click Charge

    Meter Click Enables or disables the PM alert for ⇒ Charge: Life the maintenance kit. Disp: If this SP is enabled, an alert SP5-930-002 "0": Off Maintenance Kit message is displayed when the maintenance kit needs to be replaced. 2-11 M052/M053/M054...
  • Page 43 INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 11 ~ 12 12/26/2012 Meter click charge 5/16/2012 Fax installation 42 ~ 44...

  • Page 44: Paper Feed Unit Tk1090 (M375)

    (M376 [E]) to the bottom of the machine to install the machine directly on the floor. [C]: Attach the optional paper feed unit with casters (M376 [E]) to the bottom of the machine to install the machine directly on the floor. 2-13 M052/M053/M054...
  • Page 45 Load paper into the paper tray(s). Adjust the side and end fences as necessary. If loading "x 14" paper, remove the end fence and set it into the special compartment. Set the paper tray(s) back into the paper tray unit(s). M052/M053/M054 2-14...

  • Page 46: Paper Feed Unit Tk1100 (M376)

    (M376 [E]) to the bottom of the machine to install the machine directly on the floor. [C]: Attach the optional paper feed unit with casters (M376 [E]) to the bottom of the machine to install the machine directly on the floor. 2-15 M052/M053/M054...
  • Page 47 Load paper into the paper tray(s). Adjust the side and end fences as necessary. If loading "x 14" paper, remove the end fence and set it into the special compartment. Set the paper tray(s) back into the paper tray unit(s). M052/M053/M054 2-16...

  • Page 48: When Installing The Three Units (M375 And M376)

    Paper Feed Unit TK1100 (M376) When installing the three units (M375 and M376) Attach the six brackets and six screws as shown above. Attach the screws into the paper feed units as shown above. 2-17 M052/M053/M054...

  • Page 49: Fax Option Type Sp5200 (M381)

    Check the quantity and condition of the components against the following list. Description Q’ty Fax Key top G3 Decal Serial Number Decal FCC Decal (NA only) Multi-Language Decals (EU only) Ferrite Core 1 (Excluding NA) Telephone Cord (NA only) EMC Address Card (EU only) M052/M053/M054 2-18...

  • Page 50: Installation Procedure

    Print out all data in the printer buffer. Turn off the main power switch and disconnect the power cord and the network cable. Remove the FCU slot cover [A] ( x 3). Switch the MBU battery jumper switch [A] to “ON” position. 2-19 M052/M053/M054...
  • Page 51 Attach the serial number decal on the area [B] of the FCU bracket and FCC decal (NA only) on the area [C] above the serial number decal of the machine. Connect the telephone cord to the "LINE" jack. M052/M053/M054 2-20...
  • Page 52 Replace the blank key [B] with the fax key [C]. 10. Attach the decal [A] (SUPER G3) to the front door. 11. Put the power plug into the outlet and turn on the main power of the machine. 2-21 M052/M053/M054...
  • Page 53 13. Enter SP3-102 in the fax SP mode and enter the serial number for the fax unit. ⇒ 14. Enter the correct country code with UP mode (NCU Country/ Area Code Setting). 15. Exit the SP mode, and turn the machine off and on. M052/M053/M054 2-22...

  • Page 54: Copy Data Security Unit Type F (B829)

    2.7 COPY DATA SECURITY UNIT TYPE F (B829) 2.7.1 COMPONENTS CHECK Description Q’ty ICIB-3 Flexible cable: Long (Not used) Flexible cable: Short (Not used) Harness with bands (Not used) Harness (Not used) Saddle Clamp (Not used) Screws: M3x6 Bracket (Not used) 2-23 M052/M053/M054...

  • Page 55: Installation

    Pull out the tray 1 [A]. Remove the left cover [A] of the machine ( x 3). Move the scanner I/F cable aside [A] ( x 1, x 2). Move the harness guide [B] aside ( x 3). M052/M053/M054 2-24...

  • Page 56: User Tool Setting

    If you forget to do this, “Data Security for Copying “feature cannot appear in the user tool setting. Also, SC165 will appear every time the machine is switched on, and the machine cannot be used. Make sure that the machine can recognize the option. 2-25 M052/M053/M054...

  • Page 57: Controller Options

    The I/F card slot [C] is used for one of the optional I/F connections (only one can be installed): Gigabit Ethernet, IEEE802.11a/g (Wireless LAN), or File Format Converter. USB Slots Both USB slots [D] are used for the Bluetooth option and a card authentication device. M052/M053/M054 2-26...

  • Page 58: Sd Card Appli Move

    1) The SD card can be the only proof that the user is licensed to use the application program. 2) You may need to check the SD card and its data to solve a problem in the future. 2-27 M052/M053/M054...

  • Page 59: Move Exec

    Select SP5-873-001 "Move Exec". Follow the messages shown on the operation panel. Turn the main switch off. Remove the SD card from SD slot 2 (lower slot). 10. Turn the main switch on. 11. Check that the application programs run normally. M052/M053/M054 2-28...

  • Page 60: Undo Exec

    This step assumes that the application programs in the SD card are used by the machine. 10. Turn the main switch on. 11. Check that the application programs run normally. 12. Make sure that the machine can recognize the option (see ‘Check All Connections’ at the end of this section). 2-29 M052/M053/M054...

  • Page 61: File Format Converter (D377)

    2). Install the file format converter [A] into the I/F-slot and then fasten it with screws. Plug in and turn on the main power switch. Check or set the following SP codes with the values shown below. M052/M053/M054 2-30...

  • Page 62: Ieee 802.11 A/G, G (D377: Wireless Lan)

    Remove the I/F-slot cover [A] from the I/F-slot ( x 2). Install the wireless LAN board [A] (Knob-screw x 2) into the I/F-slot. Make sure that the machine can recognize the option (see ‘Check All Connections’ at the 2-31 M052/M053/M054...
  • Page 63 You may have to move the machine if the reception is not clear. Make sure that the machine is not located near an appliance or any type of equipment that generates strong magnetic fields. Put the machine as close as possible to the access point. M052/M053/M054 2-32...

  • Page 64: Up Mode Settings For Wireless Lan

    Range: 1-13, 36, 40, 44 and 48 channels (default: 11) In some countries, only the following channels are available: Range: 1-11 channels (default: 11) Region B (mainly North America) Range: 1-11, 36, 40, 44 and 48 channels (default: 11) 2-33 M052/M053/M054...
  • Page 65 Selects “Active” or “Inactive” (“Inactive” is default.). Range of Allowed Settings: 64 bit: 10 characters 128 bit: 26 characters Press “Return to Default” to initialize the wireless LAN settings. Press “Yes” to initialize the following settings: Transmission mode Channel Transmission Speed SSID WEP Key M052/M053/M054 2-34...

  • Page 66: Sp Mode And Up Mode Settings For Ieee 802.11 A/G, G Wireless Lan

    SSID Used to confirm the current SSID setting. WEP Key Used to confirm the current WEP key setting. Used to show the maximum length of the string that WEP Mode can be used for the WEP Key entry. 2-35 M052/M053/M054...

  • Page 67: Bluetooth Interface Unit Type D (D566)

    Unplug the main machine power cord before you do the following procedure. Install the Bluetooth [A] into the one of USB slots. Make sure that the machine can recognize the option (see ‘Check All Connections’ at the end of this section). M052/M053/M054 2-36...

  • Page 68: Browser Unit Type E (D430)

    12. When you see "Ready to Install", check the information on the screen to confirm your previous selection. 13. Touch "OK". You will see "Installing the extended feature... Please wait.", and then "Completed". 14. Touch "Exit" to go back to the setting screen. 15. Touch "Change Allocation". 16. Touch the "Browser" line. 2-37 M052/M053/M054...

  • Page 69: Update Procedure

    16. Exit "User/Tools" setting, and then turn off the main power switch. 17. Remove the SD card from SD slot 2. 18. Overwrite the updated program in the "sdk" folder of the browser unit application with PC. 19. Do the "Installation Procedure" to install the browser unit. M052/M053/M054 2-38...

  • Page 70: Gigabit Ethernet Board Type A (G874)/ Type C (M397)

    Remove the I/F-slot cover [A] from the I/F-slot ( x 2). Attach the two caps [A] to the Ethernet (10/100 Base-T) port and the USB port as shown above. Install the Gigabit Ethernet board [A] (Knob-screw x 2) into the I/F-slot. 2-39 M052/M053/M054...

  • Page 71: Ipds Unit Type 5210 (D571)

    Keep the IPDS card in a safe place after you copy the application program from one card to another card. Turn the main switch on. Check that the application programs run normally. 10. Attach the SD slot cover [A] ( x 1). M052/M053/M054 2-40...

  • Page 72: Memory Unit Type B 32Mb (G578)

    Plug in the power cord. Then turn on the main switch. Enter the printer user mode. Then print the configuration page. User Tools > Printer Settings > List Test Print > Config. Page All installed options are shown in the “System Reference” column. 2-41 M052/M053/M054...

  • Page 73: Optional Counter Unit Interface Type A

    1. Remove the left cover. 2. Install the four stud stays in the location [A]. 3. Install the optional counter interface board on the four stud stays. 4. Connect the harness to CN3 [A] on the optional counter interface board. M052/M053/M054 2-42...
  • Page 74 5. Connect the other terminal of the harness to “CN234” [A] on the BCU. 6. Route the harness and clamp it with three clamps [A] as shown above. 7. Cut out the access panel [A] from the rear cover. 2-43 M052/M053/M054...
  • Page 75 OPTIONAL COUNTER UNIT INTERFACE TYPE A Rev. 12/27/2011 8. Connect the harness from the optional counter device to “CN4” [A] on the optional counter interface board through the cut out part of the rear cover. 9. Reassemble the machine. M052/M053/M054 2-44...

  • Page 76: Data Overwrite Security Unit Type I (D362)

    If the seal has been broken or peeled off (even partially), this is considered an arrival defect. Note that once the seal is peeled off, this will leave a mark on the bag. Description Part number Data Overwrite Security SD Card D3625111C Comments Sheet D3777250 Operating Instructions CD-ROM D3777900A 2-45 M052/M053/M054...
  • Page 77 [System Settings] – [Administrator Tools] – [Administrator Authentication Management] – [Admin. Authentication] 3. Make sure that Administrator Tools is enabled (selected). [System Settings] – [Administrator Tools] – [Administrator Authentication Management] – [Available Settings] Note: See the Operating Instructions (Security Guide) for the factory default values. M052/M053/M054 2-46...
  • Page 78 Note: If the customer continues using the same hard disk, the overwriting of the data stored on the disk before the option is installed cannot be guaranteed. It is highly recommended to replace the hard disk with a new one. 2-47 M052/M053/M054...
  • Page 79 The following procedure is performed by the customer once the above Installation Procedure has been completed. 1. Press [System Settings]. 2. Press [Administrator Tools]. 3. Press [Next] three times. 4. Press [Auto Erase Memory Setting]. 5. Press [On]. M052/M053/M054 2-48...
  • Page 80 8. Enter the number of times that you want to overwrite using the ten keys, and then press [#]. Note: The Random Numbers method overwrites the data using random numbers. You can set the overwrite to be performed anywhere from 1-9 times, with a default of 3 times. 9. Press [OK]. 2-49 M052/M053/M054...
  • Page 81 If you use your machine for a while with Auto Erase Memory disabled, and then suddenly enable it, the overwrite process may take 10 or more hours depending on HDD usage. Data Overwrite icon: Clear (There is no temporary data to be overwritten) Dirty (There is temporary data to be overwritten) M052/M053/M054 2-50...

  • Page 83: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 85: Maintenance Tables

    PM counter. Item Quantity Remarks Fusing unit Transfer roller Paper feed roller For standard and optional tray(s) Friction pad For standard and optional tray(s) 3.1.2 SERVICE MAINTENANCE See "Appendices" for the following information: Preventive Maintenance Items Other Yield Parts M052/M053/M054...

  • Page 86: Pm Parts Settings

    Make sure that the PM counters for the replaced units are “0” with SP7-803. If the PM counter for a unit was not reset, then reset that counter with SP 7-804. 3.2.3 OPERATION CHECK Check if the sample image has been copied normally. M052/M053/M054...

  • Page 87: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 4 ~ 6 04/10/2012 Corrected Adjusting Copy Image Area. 8/22/2013 Sensor Board Unit (SBU)

  • Page 89: Precautions

    Make sure to not bend or crease the exposure lamp’s ribbon cable. Do not disassemble the lens unit. This will cause the lens and copy image to get out of focus. Do not turn any of the LED positioning screws. This will put the LED out of position. M052/M053/M054...

  • Page 90: Laser Unit

    The cable is caught between hard objects such as brackets, screws, PCBs, and exterior covers. The cable is rubbed on a hard object such as brackets, screws, PCBs, and exterior covers. The cable is scratched with a hard object such as brackets, screws, PCBs, exterior covers, screwdrivers, and fingernails. M052/M053/M054...

  • Page 91: Special Tools And Lubricants

    Part Number Description Q’ty A1849501 Optics Adjustment Tools (2 pcs/set) 1 set A2929500 Test Chart – S5S (10 pcs/set) 1 set VSSM9000 Digital Multimeter – Fluke 87 A2579300 Grease Barrierta – S552R 52039502 Silicon Grease 501 B6455010 SD Card M052/M053/M054...

  • Page 92: Adjusting Copy Image Area

    Print out the test pattern by selecting duplex printing. Measure the distance between the leading edge of the image area and the leading edge of the paper [A]. The diagram shows the paper on the copy tray. Note that the paper is output with the face down. M052/M053/M054...
  • Page 93 0 ± 2 mm SP1-002-002 (2nd tray) 0 ± 2 mm SP1-002-005 (By-pass) 0 ± 4 mm SP1-002-006 (Duplex) 0 ± 4 mm Adjust the side-to-side registration (SP1-002). ⇒ Specify "0" (zero) in SP2-902-x after finishing the adjustment procedure. M052/M053/M054...

  • Page 94: Adjusting Blank Margin

    2 +2.5/-1.5 mm The "Left Side" and "Right Side" comes to your left-hand side and right-hand side respectively when you view the copied image with the leading edge upwards. ⇒ Specify "0" (zero) in SP2-902-x after finishing the adjustment procedure. M052/M053/M054...

  • Page 95: Adjusting Main-Scan Magnification

    Make a copy. Measure the distance between the leading edge of the image area and the leading edge of the paper [A]. The diagram shows the paper on the copy tray. Note that the paper is output with the face down. M052/M053/M054...

  • Page 96: Adjusting Magnification

    Make a copy. Compare the copy with the original. Adjust the main-scan and sub-scan magnifications. The original image [A] is magnified in the sub-scan direction [B] when you specify a larger value. M052/M053/M054...

  • Page 97: Df Image Adjustment

    Measure the distance between the side edge of the image area and the side edge of the paper [A]. (The diagram shows the paper on the copy tray. Note that the paper is output with the face down.) Adjust the side-to-side registration (S to S/Front Regist: SP6-006-001, S to S/Rear Regist: M052/M053/M054...
  • Page 98 Measure the distance between the trailing edge of the image area and the trailing edge of the paper [C]. Adjust the erased area on the trailing edge (Trailing Erase: SP6-006-007). 10. Compare the copy with the original. 11. Adjust the sub-scan magnification (SP6-017-001). The specification is ±1.0%. M052/M053/M054 4-10...

  • Page 99: Exterior Covers

    Exterior Covers 4.4 EXTERIOR COVERS 4.4.1 LEFT COVER Open the frond door. Pull out the tray 1 [A]. Left cover [A] ( x 3) 4-11 M052/M053/M054...

  • Page 100: Right Cover

    Exterior Covers 4.4.2 RIGHT COVER Open the frond door. Pull out the tray 1 [A]. Right cover [A] ( x 3) M052/M053/M054 4-12...

  • Page 101: Rear Lower Cover

    Exterior Covers 4.4.3 REAR LOWER COVER Right cover ( Right Cover) Left cover ( Left Cover) Rear left upper cover [A] ( x 2) Rear left lower cover [B] ( x 2) Rear lower cover [C] ( x 2) 4-13 M052/M053/M054...

  • Page 102: Front Door

    4.4.4 FRONT DOOR Press the front cover release button [A]. Open the front door [B]. Pull out the tray. Right cover ( Right Cover) Release the spring [A]. Release the right arm [B] of the front cover. Front door [C] M052/M053/M054 4-14...

  • Page 103: Duplex Unit

    Exterior Covers 4.4.5 DUPLEX UNIT Open the duplex unit [A]. Release the spring [B] and two harnesses of the duplex unit. Duplex unit [A] 4-15 M052/M053/M054...

  • Page 104: Operation Panel Unit

    Exterior Covers 4.4.6 OPERATION PANEL UNIT Operation Panel Unit Operation Panel Frame Cover Removal For M052 model Operation panel lower cover [A] ( x 2) Remove the operation panel upper cover. For M053/ M054 model Internal finisher (For M054 model) ( p.4-104)

  • Page 105: Operation Panel Unit

    Exterior Covers Operation panel frame lower cover [A] ( x 2) Operation Panel Unit Removal Disconnect the harness and USB cable [A]. Remove the three screws. 4-17 M052/M053/M054...

  • Page 106: Key Tops

    Exterior Covers Operation panel unit [A] ( x 2) Key Tops Operation panel unit ( p.4-16) Operation panel arm holder [A] ( x 2) Operation panel rear cover [A] ( x 7) M052/M053/M054 4-18...
  • Page 107 Exterior Covers Operation panel bracket [A] ( x 5, x 3) Release the Key: main board [A] ( x 5) Key tops [A] (hooks) 4-19 M052/M053/M054...

  • Page 108: Touch Panel Position Adjustment

    Use a pointed (not sharp) tool to press the upper left mark Press the lower right mark when “ ” shows. Press [#] OK on the screen (or press ) when you are finished. Touch [#] Exit on the screen to close the Self-Diagnostic menu. Save the calibration settings. M052/M053/M054 4-20...

  • Page 109: Output Tray (M052/M053 Models Only)

    Exterior Covers 4.4.8 OUTPUT TRAY (M052/M053 MODELS ONLY) Left cover ( p.4-11) Right cover ( p.4-12) Only for M053, remove the 1 bin tray unit ( p.4-126). Inner left cover [A] Output tray [A] ( x 4) 4-21 M052/M053/M054...

  • Page 110: Scanner Unit

    Scanner Unit 4.5 SCANNER UNIT 4.5.1 SCANNER FRONT COVER Open the ARDF. Operation panel unit ( p.4-16) Release the hook [A] under the scanner unit. Scanner front cover [B] ( x 1, hook x 1, boss x 2) M052/M053/M054 4-22...

  • Page 111: Scanner Right And Left Covers

    Scanner Unit 4.5.2 SCANNER RIGHT AND LEFT COVERS Scanner Right Cover Scanner front cover ( p.4-22) Scanner right cover [A] ( x 2) Scanner Left Cover Scanner front cover ( p.4-22) Scanner left cover ( x 2) 4-23 M052/M053/M054...

  • Page 112: Scanner Rear Cover

    Scanner Unit 4.5.3 SCANNER REAR COVER Scanner front cover ( p.4-22) Scanner right and left covers ( p.4-23) Scanner rear cover [A] ( x 3) M052/M053/M054 4-24...

  • Page 113: Exposure Glass

    DF exposure glass [B] Rear scale [A] ( x 3) Exposure glass [B] with the left scale When reassembling the ARDF exposure glass Position the blue marker [A] at the rear-right corner when you reattach the ARDF exposure glass. 4-25 M052/M053/M054...

  • Page 114: Led Board

    ARDF ( p.4-87) Scanner top rear cover ( x 1) Exposure glass ( p.4-25) Move the 1st scanner carriage [A] to the right side by rotating the scanner motor [B] clockwise in view of the rear. M052/M053/M054 4-26...
  • Page 115 Remove the screw at the front side of the 1st scanner carriage. Move back the 1st scanner carriage [A] to the left side by rotating the scanner motor counterclockwise in view of the rear. Remove the screw at the rear side of the 1st scanner carriage. 4-27 M052/M053/M054...
  • Page 116 Scanner Unit Move the 1st scanner carriage [A] to the cutout position [B] by rotating the scanner motor clockwise. LED board [B] ( x 2, x 1) M052/M053/M054 4-28...

  • Page 117: Scanner Motor

    Disconnect the harness [A] and remove the spring [B] Scanner motor bracket [C] ( x 2, timing belt x 1) Scanner motor [A] ( x 2) Do the scanner image adjustment after replacing the scanner motor (see "Image Adjustment"). 4-29 M052/M053/M054...

  • Page 118: Sensor Board Unit (Sbu)

    SP4–010 (Leading Edge Registration Adj): See "Image Adjustment: Scanning"( p.4-7)). SP4–011 (Main Scan Reg): See "Image Adjustment: Scanning"( p.4-7). SP4–688 (DF: Density Adjustment): Use this to adjust the density level if the ID of outputs made in the DF and Platen mode is different. M052/M053/M054 4-30...

  • Page 119: Led Drive Board

    4.5.8 LED DRIVE BOARD Scanner rear cover ( p.4-24) Release the harness [A] from three clamps, and then take it aside. LED drive board bracket [A] ( x 2, x 2) LED drive board [A] ( x 4) 4-31 M052/M053/M054...

  • Page 120: Scanner Hp Sensor

    ARDF ( p.4-87) Scanner top rear cover ( p.4-26 "LED Board") Move the 1st scanner carriage [A] to the right side by rotating the scanner motor [B]. Remove the mylar [A]. Scanner HP sensor [A] ( x 1, hooks). M052/M053/M054 4-32...

  • Page 121: Cover Sensor

    Scanner Unit 4.5.10 COVER SENSOR ARDF ( p.4-87) Scanner top rear cover ( p.4-26 "LED Board") Cover sensor [A] ( x 1, hooks) 4-33 M052/M053/M054...

  • Page 122: Front Scanner Wire

    "LED Board") Scanner front frame [A] ( x 5) Front scanner wire holder [A] ( x 1) Front scanner wire bracket [B] ( x 1) Front scanner wire, white clip [C] and scanner drive pulley [D] ( x 1) M052/M053/M054 4-34...

  • Page 123: Reinstalling The Front Scanner Wire

    Wind the right end counterclockwise (shown from the machine's front). Wind the left end clockwise. The two blue marks [D] come together when you have done this. Stick the wire to the pulley with tape. This lets you easily handle the assembly at the time of installation. 4-35 M052/M053/M054...
  • Page 124 [D]. Hook the right end onto the front scanner wire bracket [A]. The end should go via the front track of the right pulley [B] and the front track of the movable pulley [C]. M052/M053/M054 4-36...
  • Page 125 12. Screw the scanner wire holder [J]. 13. Pull out the positioning pins. Make sure the 1st and 2nd carriages move smoothly after you remove the positioning pins. Do steps 8 through 13 again if they do not. 4-37 M052/M053/M054...

  • Page 126: Rear Scanner Wire

    Scanner rear frame [A] ( x 5) White pulley [A] ( x 1) Follow steps 5 through 7 in the "Front Scanner Wire" Section. You can remove the rear scanner wire with the same manner for replacing the front scanner wire. M052/M053/M054 4-38...

  • Page 127: Reinstalling The Rear Scanner Wire

    Example: At the front of the machine, the side of the drive pulley with the three windings must face the front of the machine. At the rear of the machine, it must face the rear. Do steps 8 through 13 again in the "Reinstalling the Front Scanner Wire" Section. 4-39 M052/M053/M054...

  • Page 128: Laser Optics

    This machine uses a class IIIb laser beam with a wavelength of 785 nm and an output of 6.2 mW. The laser can cause serious eye injury. M052/M053/M054 4-40...

  • Page 129: Safety Switches For Laser Unit

    The removal procedure of the "Preparation before Removing the Laser Unit" differs depending on the models. Refer to the target model under the "Preparation before Removing the Laser Unit". Preparation before Removing the Laser Unit For M052 models Output tray ( p.4-21) For M053 models 1 bin tray unit ( p.4-126).

  • Page 130: Removing The Laser Unit For All Models

    Laser Optics Finisher stay [A] ( x 4) Removing the Laser Unit for All Models Remove the two ground cables ( x 1). Laser unit ( x 4, x 2, x 2) M052/M053/M054 4-42...

  • Page 131: Polygon Motor

    Remove the tape [A] on the laser unit cover. Keep this tape. This tape is necessary when reassembling the laser unit. Laser unit cover [B] ( x 1, x 2, ground cable x 1) Polygon motor [A] ( x 4, x 1) 4-43 M052/M053/M054...

  • Page 132: Laser Synchronization Detector

    Laser Optics 4.6.5 LASER SYNCHRONIZATION DETECTOR Laser unit ( p.4-41) Laser synchronization detector [A] ( x 1) M052/M053/M054 4-44...

  • Page 133: Paper Transfer

    Paper Transfer 4.7 PAPER TRANSFER 4.7.1 TRANSFER ROLLER Open the front door. AIO [A] Pull the transfer roller holder [A]. Transfer roller [B] 4-45 M052/M053/M054...

  • Page 134: Drive Section

    Hold the gearbox cover [A] while removing it. Otherwise, the spring inside the gearbox cover suddenly comes off. Gearbox [B] ( x 3) Hold the gearbox [B] while removing it. Otherwise, the spring inside the gearbox suddenly comes off. M052/M053/M054 4-46...

  • Page 135: Main Motor

    Drive Section 4.8.2 MAIN MOTOR Gearbox ( p.4-46) Drive gears [A] ( x 1 each) Ground plate [A] ( x 1) Main motor bracket [B] ( x 4) Main motor [A] ( x 1) 4-47 M052/M053/M054...

  • Page 136: Duplex Motor

    Drive Section 4.8.3 DUPLEX MOTOR BICU bracket ( p.4-81) Duplex motor bracket ( x 3, x 1) Duplex motor [A] ( x 2, timing belt x 1) M052/M053/M054 4-48...

  • Page 137: By-Pass Feed Clutch

    Drive Section 4.8.4 BY-PASS FEED CLUTCH Left cover ( p.4-11) By-pass feed clutch [A] ( x 1, x 1, x 1) 4.8.5 RELAY CLUTCH Left cover ( p.4-11) By-pass feed clutch [A] ( x 1, x 1, x 1) 4-49 M052/M053/M054...

  • Page 138: Paper Feed Clutch

    Drive Section 4.8.6 PAPER FEED CLUTCH BICU bracket ( p.4-81) Clutch holder [A] ( x 1) Paper feed clutch [B] ( x 1) 4.8.7 REGISTRATION CLUTCH BICU bracket ( p.4-81) Registration clutch [A] ( x 1, x 1) M052/M053/M054 4-50...

  • Page 139: Paper Feed

    Paper Feed 4.9 PAPER FEED 4.9.1 PAPER FEED ROLLER Pull out the tray 1 [A]. Slide the paper feed roller shaft to the left. Paper feed roller [B] 4-51 M052/M053/M054...

  • Page 140: Friction Pad

    Paper Feed 4.9.2 FRICTION PAD Pull out the tray 1. Friction pad [A] (hooks, spring x 1) When reassembling the friction pad When reinstalling the friction pad, make sure that the mylar [A] is placed outside the friction pad. M052/M053/M054 4-52...

  • Page 141: Paper End Sensor

    Filler [A] for the paper end sensor Paper end sensor [B] (hooks, x 1) 4.9.4 REMAINING PAPER SENSORS Pull out the tray 1. Filler [A] for the remaining paper sensors Remaining paper sensors [B] (hooks, x 1 each) 4-53 M052/M053/M054...

  • Page 142: Registration Sensor

    Registration roller guide cover [A] (hooks) Registration sensor [B] ( x 1) 4.9.6 BY-PASS PAPER SENSOR Left cover ( p.4-11) Close the front door [A]. By-pass feed clutch [B] ( x 1) By-pass paper sensor [C] (hooks, x 1) M052/M053/M054 4-54...

  • Page 143: Duplex Relay Sensor

    Duplex relay sensor [A] (hooks, x 1) When reassembling the duplex relay sensor Keep the duplex relay sensor filler [A] downward with a thin tool when installing the duplex relay sensor. Otherwise, the sensor filler interrupts the duplex relay sensor installation. 4-55 M052/M053/M054...

  • Page 144: Junction Gate 1 Solenoid

    Lift up the filler [A] of the fusing exit sensor when removing the junction gate 1 bracket. Junction gate 1 solenoid bracket [B] ( x 2, x 2, spring x 1) Junction gate 1 solenoid [A] ( x 2) M052/M053/M054 4-56...

  • Page 145: Junction Gate 2 Solenoid

    Paper Feed 4.9.9 JUNCTION GATE 2 SOLENOID Left cover ( p.4-11) Junction gate 2 solenoid bracket [A] ( x 1, x 2) Junction gate 2 solenoid [A] 4-57 M052/M053/M054...

  • Page 146: Fusing Exit Sensor (M053 Model Only)

    BICU bracket ( p.4-81) Junction gate 1 solenoid bracket ( p.4-56 "Junction Gate 1 Solenoid") Fusing exit sensor [A] 4.9.11 PAPER OVERFLOW SENSOR (M052/M053 MODELS ONLY) Output tray ( p.4-21) Paper overflow sensor [A] (hooks, x 1) M052/M053/M054 4-58...

  • Page 147: Fusing

    Fusing 4.10 FUSING 4.10.1 FUSING UNIT Before handling the fusing unit, make sure that the unit is cool enough. The fusing unit can be very hot. Open the duplex unit. Release the lock levers. Fusing unit. 4-59 M052/M053/M054...

  • Page 148: Hot Roller And Pressure Roller Sections

    Fusing unit ( p.4-59) Fusing left cover [A] ( x 1) Fusing right cover [B] ( x 1) Separate the fusing unit [A] into two sections ( x 4): the hot roller section [B] and the pressure roller section [C] M052/M053/M054 4-60...

  • Page 149: Fusing Lamp

    Lamp left stay [A] ( x 1) Remove the screw [B] on the left terminal of the fusing unit. Lamp right stay [C] ( x 1) Remove the screw [D] on the right terminal of the fusing unit. Fusing lamp [A] 4-61 M052/M053/M054...

  • Page 150: Hot Roller

    Remove the c-ring [D]. Hot roller [A] (bearing x 2, insulator x 2) Slowly pull out the hot roller from the hot roller section not to damage the hot roller due to the five stripper pawls on the hot roller section. M052/M053/M054 4-62...

  • Page 151: Fusing Thermistor

    Fusing drawer connector [A] ( x 1) Fusing thermistor [B] ( x 1, x 1) 4.10.6 THERMOSTATS Hot roller ( p.4-62) Thermostats [A] ( x 2) Do not recycle thermostats that are already opened. Safety is not guaranteed if you do this. 4-63 M052/M053/M054...

  • Page 152: Pressure Roller

    Pressure roller section ( p.4-60 "Hot Roller and Pressure Roller Sections") Fusing entrance guide [A] ( x 3) Pressure roller [A] (bearing x 2) 4.10.8 FUSING CLEANING ROLLER Pressure roller section ( p.4-60) Pressure roller ( p.4-64r) Fusing cleaning roller [A] M052/M053/M054 4-64...

  • Page 153: Duplex Unit

    Duplex Unit 4.11 DUPLEX UNIT 4.11.1 DUPLEX UNIT Open the duplex unit [A]. Release the spring [B] and two harnesses of the duplex unit. Duplex unit [A] 4-65 M052/M053/M054...

  • Page 154: Duplex Inverter Motor

    Gear [A] ( x 1, timing belt x 2) Duplex inverter motor bracket [B] ( x 4, x 1) Two of these screws secure the ground cables (blue and gray cords). Duplex inverter motor [A] ( x 2) M052/M053/M054 4-66...

  • Page 155: Duplex Exhaust Fan

    Duplex right cover [A] ( x 2) Remove screw [A] on the left of the duplex unit and screw [B] on the right of the duplex unit. Release the two bosses [A] of the duplex rear cover [B]. 4-67 M052/M053/M054...
  • Page 156 Duplex Unit Release the boss [A] on the left side. Slowly turn over the duplex rear cover [A], and then remove it ( x 1). Duplex exhaust fan [A] ( x 2, x 1). M052/M053/M054 4-68...

  • Page 157: Duplex Inverter Sensor

    Duplex Unit 4.11.4 DUPLEX INVERTER SENSOR Duplex unit ( p.4-65) Duplex rear cover ( p.4-67 "Duplex Exhaust Fan") Sensor holder [A] ( x 1) Ground plate [A] ( x 1) Duplex inverter sensor [B] (hooks, x 1) 4-69 M052/M053/M054...

  • Page 158: Duplex Entrance Sensor

    Duplex Unit 4.11.5 DUPLEX ENTRANCE SENSOR Duplex unit ( p.4-65) Duplex rear cover ( p.4-67 "Duplex Exhaust Fan") Duplex entrance sensor bracket [A] ( x 1) Duplex entrance sensor [A] (hooks, x 1) M052/M053/M054 4-70...

  • Page 159: Electrical Components

    Electrical Components 4.12 ELECTRICAL COMPONENTS 4.12.1 CONTROLLER UNIT Controller unit [A] ( x 4) 4-71 M052/M053/M054...

  • Page 160: Hdd Unit

    Controller unit ( p.4-71) Fax slot bracket [A] ( x 2) or fax unit [B] if it has been installed ( x 2) HDD unit bracket [A] ( x 4) HDD unit [A] ( x 4, x 2) M052/M053/M054 4-72...

  • Page 161: Hdd Control Board

    4.12.3 HDD CONTROL BOARD Controller unit ( p.4-71) HDD unit bracket ( p.4-72 "HDD Unit") HDD control board ( x 2, x 2) 4.12.4 NVRAM Controller unit ( p.4-71) HDD unit bracket ( p.4-72 "HDD Unit") NVRAM [A] 4-73 M052/M053/M054...

  • Page 162: When Reinstalling A New Nvram

    14. Turn on the main power switch. 15. Print the SMC data (”ALL”) using SP5-990-001, and make sure that it matches the SMC data you printed out in Step 1 above (except for the value of the total counter). M052/M053/M054 4-74...
  • Page 163 1. Replace the NVRAM and Security SD card together as a set with new ones. 2. Manually enter all data on the SMC report (factory settings). 3. Install the new Security SD card functions (Data overwrite and HDD encryption) again. See RTB #RGene039 for the procedure. 4-75 M052/M053/M054...

  • Page 164: Eeproms

    Electrical Components 4.12.5 EEPROMS Left cover ( p.4-11) EEPROMs [A] When reinstalling a new EEPROM Make sure that you have the SMC report (factory settings). This report comes with the M052/M053/M054 4-76...

  • Page 165: Dimm Ram

    Do all of the following procedure if SP5-824-001 (NVRAM Data Upload) and SP5-825-001 (NVRAM Data Download) cannot be performed for some reason: Manually enter all data on the SMC report (factory settings). 4.12.6 DIMM RAM Controller unit ( p.4-71) Release the locks [A], and then remove the DIMM RAM(s) [B] 4-77 M052/M053/M054...

  • Page 166: Controller Board

    Electrical Components 4.12.7 CONTROLLER BOARD Controller unit ( p.4-71) DIMM RAMs ( p.4-77) HDD unit bracket ( p.4-72 "HDD Unit") NVRAM ( p.4-73) Controller board with rails [A] ( x 3) Two Rails [A] Controller board [B] M052/M053/M054 4-78...

  • Page 167: When Installing A New Controller Board

    Make sure you print out the SMC reports (“SP Mode Data” and “Logging Data”) before you replace the NVRAM. Keep NVRAM away from any objects that can cause static electricity. Static electricity can damage NVRAM data. Make sure the NVRAM is correctly installed on the controller board. 4-79 M052/M053/M054...

  • Page 168: Bicu

    4.12.8 BICU BICU Left cover ( p.4-11) Take aside the scanner I/F cable [A] ( x 1, x 2). Take aside the harness guide [B] ( x 3). BICU [A] ( x All, x all, x 6) EEPROMs [A] M052/M053/M054 4-80...

  • Page 169: Bicu Bracket

    Keep an EEPROM away from any objects that can cause static electricity. Static electricity can damage EEPROM data. BICU Bracket Left cover ( p.4-11) Controller unit ( p.4-71) Take aside the scanner I/F cable [A] ( x 1, x 2). 4-81 M052/M053/M054...
  • Page 170 Electrical Components Controller box cover [A] ( x 7) Controller box [A] ( x 6) BICU bracket [A] ( x all, x all, x 7) M052/M053/M054 4-82...

  • Page 171: Hvps (High Voltage Power Supply)

    Electrical Components 4.12.9 HVPS (HIGH VOLTAGE POWER SUPPLY) Right cover ( p.4-12) HVPS [A] ( x 2) 4.12.10 RFID BOARD Right cover ( p.4-12) RFID board [A] ( x 1, x 1, hook) 4-83 M052/M053/M054...

  • Page 172: Toner End Sensor

    4.12.11 TONER END SENSOR Left cover ( p.4-11) Sensor holder [A] ( x 1) Toner end sensor [A] ( x 1) 4.12.12 PAPER SIZE SENSOR BOARD Left cover ( p.4-11) Paper size sensor board [A] ( x 2, x 2) M052/M053/M054 4-84...

  • Page 173: Psu

    Rear lower cover [C] ( x 2) Duplex unit ( p.4-65) Take aside the PSU fan [A] on the right of the machine ( x 2). Remove three screws [B] and disconnect two cables [C] on the right of the PSU. 4-85 M052/M053/M054...
  • Page 174 10. Pull the PSU [B] little bit. Do not pull the PSU fully at this time. Some cables and harnesses are connected. 11. Disconnect three cables on the PSU ( x 3). 12. Pull out the PSU [A] from the machine. M052/M053/M054 4-86...

  • Page 175: Ardf

    ARDF 4.13 ARDF 4.13.1 ARDF Scanner rear cover ( p.4-24) IF cable bracket [A] ( x 2) Remove the ground cable [B] ( x 1). Disconnect two connectors [C]. Remove the screw [A]. Lift the ARDF [B]. 4-87 M052/M053/M054...

  • Page 176: When Installing The Platen Sheet

    When setting the platen cover [A], it is necessary to have a gap (1 to 2 mm ) on the upper side and on the left side. 4.13.2 ARDF REAR COVER Open the ARDF left cover [A]. ARDF rear cover [B] ( x 1) M052/M053/M054 4-88...

  • Page 177: Ardf Front Cover And Original Tray

    ARDF 4.13.3 ARDF FRONT COVER AND ORIGINAL TRAY ARDF rear cover ( p.4-88) ARDF front cover [A] ( x 1) Remove the snap ring [A]. 4-89 M052/M053/M054...

  • Page 178: Original Feed Unit

    ARDF Remove the original tray [A], and release the rear shaft [B]. 4.13.4 ORIGINAL FEED UNIT Open the ARDF left cover ( p.4-88 "ARDF Rear Cover"). Original feed unit [A]. M052/M053/M054 4-90...

  • Page 179: Pick-Up Roller

    ARDF 4.13.5 PICK-UP ROLLER Original feed unit ( p.4-90) Slide the shaft [A] (hook x 1). Pick-up roller [A] 4-91 M052/M053/M054...

  • Page 180: Feed Roller

    ARDF 4.13.6 FEED ROLLER Original feed unit ( p.4-90) Remove the clip [A]. M052/M053/M054 4-92...

  • Page 181: Ardf Friction Pad

    ARDF Slide the shaft [A], and then remove the pin [B]. Slide the shaft [A], and then remove the feed roller [B]. 4.13.7 ARDF FRICTION PAD Original feed unit ( p.4-90) ARDF friction pad [A] (hooks) 4-93 M052/M053/M054...

  • Page 182: Ardf Drive Board

    ARDF 4.13.8 ARDF DRIVE BOARD ARDF rear cover ( p.4-88) ARDF drive board [A] ( x 2, all M052/M053/M054 4-94...

  • Page 183: Original Set Sensor And Ardf Top Cover Sensor

    ARDF 4.13.9 ORIGINAL SET SENSOR AND ARDF TOP COVER SENSOR ARDF rear cover ( p.4-88) Release the six clamps and disconnect the four connectors. Remove the screw. 4-95 M052/M053/M054...
  • Page 184 ARDF Remove the harness guide [A], and release the hooks [B] [C]. ARDF top cover sensor [A] (hooks) Original set sensor [B] (hooks) M052/M053/M054 4-96...

  • Page 185: Ardf Feed Motor

    ARDF 4.13.10 ARDF FEED MOTOR ARDF rear cover ( p.4-88) Remove the spring [A]. ARDF feed motor with bracket [A] ( x 2, x 1) 4-97 M052/M053/M054...

  • Page 186: Ardf Feed Clutch

    2) 4.13.11 ARDF FEED CLUTCH ARDF rear cover ( p.4-88) Harness guide ( p.4-95 "Original Set Sensor and ARDF Top Cover Sensor") Slide the shaft [A], and then ARDF feed clutch [B] ( x 2, bushing x 1) M052/M053/M054 4-98...

  • Page 187: Ardf Transport Motor

    ARDF 4.13.12 ARDF TRANSPORT MOTOR ARDF rear cover ( p.4-88) Remove the spring [A]. Disconnect the harness of the transport motor [A]. Release the hook [B] of the harness guide. 4-99 M052/M053/M054...
  • Page 188 ARDF ARDF transport motor with bracket [A] ( x 2) ARDF transport motor [A] ( x 2) M052/M053/M054 4-100...

  • Page 189: Ardf Registration Sensor

    ARDF 4.13.13 ARDF REGISTRATION SENSOR Open the ARDF. Bracket [A] (hook x 2) ARDF registration sensor holder [A] (hook x 1) ARDF registration sensor ( x 1, hooks) 4-101 M052/M053/M054...

  • Page 190: Ardf Inverter Sensor

    ARDF 4.13.14 ARDF INVERTER SENSOR Open the ARDF. Bracket [A] (hook x 2) ARDF inverter sensor holder [A] (hook x 2) ARDF inverter sensor ( x 1, hooks) M052/M053/M054 4-102...

  • Page 191: Ardf Cooling Fan

    Disconnect the four connectors. ARDF cooling fan cover [A] (hook x 1) ARDF cooling fan [A] (hook x 2) When installing the cooling fan Make sure that the cooling fan is installed with its decal facing the left of the machine. 4-103 M052/M053/M054...

  • Page 192: Internal Finisher

    Internal Finisher 4.14 INTERNAL FINISHER This section is for the finisher model (M054). 4.14.1 INTERNAL FINISHER Left cover ( p.4-11) Right cover ( p.4-12) Remove the two screws. Finisher left cover [A] ( x 1) M052/M053/M054 4-104...

  • Page 193: Internal Finisher

    Disconnect the connector. Remove the screw. Slide the internal finisher [A] to the right, and then remove it ( x 1). When reinstalling the internal finisher Make sure that the pins [A] are installed in the holes [B]. 4-105 M052/M053/M054...

  • Page 194: Finisher Output Tray Unit

    Internal Finisher 4.14.2 FINISHER OUTPUT TRAY UNIT Internal finisher ( p.4-104) Finisher right cover [A] ( x 1) Finisher output tray unit [A] ( x 1) M052/M053/M054 4-106...

  • Page 195: Stapler Unit

    Internal Finisher 4.14.3 STAPLER UNIT Open the stapler door [A]. Finisher right cover [B] ( x 1) Stapler door switch bracket [A] Stapler unit bracket [B] ( x 2, x 1, x 2) Stapler unit [A] ( x 2) 4-107 M052/M053/M054...

  • Page 196: Gathering Roller Motor

    Internal Finisher 4.14.4 GATHERING ROLLER MOTOR Internal finisher ( p.4-104) Finisher main board [A] ( x 2, x all) Finisher main board bracket [A] ( x 2, x 3) Gathering roller motor [A] ( x 2, x 1) M052/M053/M054 4-108...

  • Page 197: Finisher Paper Exit Motor

    Internal Finisher 4.14.5 FINISHER PAPER EXIT MOTOR Internal finisher ( p.4-104) Paper exit motor bracket [A] ( x 2, x 1) Paper exit motor [A] ( x 2) 4-109 M052/M053/M054...

  • Page 198: Shift Roller Motor

    4.14.6 SHIFT ROLLER MOTOR Internal finisher ( p.4-104) Finisher paper exit motor bracket ( p.4-109 "Finisher Paper Exit Motor") Shift roller motor bracket [A] ( x 2) Shift roller motor [A] ( x 2, x 1, x 1) M052/M053/M054 4-110...

  • Page 199: Finisher Transport Motor

    Internal Finisher 4.14.7 FINISHER TRANSPORT MOTOR Internal finisher ( p.4-104) Finisher transport motor ( x 2, x 1) 4-111 M052/M053/M054...

  • Page 200: Tray Lift Motor

    Internal Finisher 4.14.8 TRAY LIFT MOTOR Internal finisher ( p.4-104) Finisher output tray unit ( p.4-106) Tray lift motor bracket [A] ( x 3, x 1, x 3) Tray lift motor [A] ( x 2) M052/M053/M054 4-112...

  • Page 201: Jogger Fence Hp Sensor

    Finisher output tray unit ( p.4-106) Finisher top front cover [A] ( x 1). Paper exit cover [A] ( x 1) Pull up the paper sensor actuator [B] when removing the guide plate. Move the left jogger [A] to the center. 4-113 M052/M053/M054...
  • Page 202 Internal Finisher Jogger fence HP sensor bracket [A] ( x 1). Jogger fence HP sensor [A] ( x 1, x 1, hooks) M052/M053/M054 4-114...

  • Page 203: Jogger Motor

    Finisher output tray unit ( p.4-106) Finisher transport motor ( p.4-111) Jogger fence HP sensor bracket ( p.4-113 "Jogger Fence HP Sensor") Remove the two screws. Jogger motor bracket [A] ( x 1, x 2) Jogger motor [A]( x 2) 4-115 M052/M053/M054...

  • Page 204: Exit Guide Plate Motor

    Internal Finisher 4.14.11 EXIT GUIDE PLATE MOTOR Finisher right cover ( p.4-107 "Stapler Unit") Exit guide plate motor [A] ( x 2, x 1, x 1) M052/M053/M054 4-116...

  • Page 205: Shift Roller Hp Sensor

    Internal Finisher 4.14.12 SHIFT ROLLER HP SENSOR Internal finisher ( p.4-104) Finisher main board bracket ( p.4-108 "Gathering Roller Motor") Shift roller HP sensor [A] ( x 1, hooks) 4-117 M052/M053/M054...

  • Page 206: Gathering Roller Hp Sensor

    4.14.13 GATHERING ROLLER HP SENSOR Internal finisher ( p.4-104) Finisher main board bracket ( p.4-108 "Gathering Roller Motor") Gathering roller motor bracket [A] ( x 2, x 2, x 1) Gathering roller HP sensor [A] ( x 1, hooks) M052/M053/M054 4-118...

  • Page 207: Finisher Entrance Sensor

    Internal Finisher 4.14.14 FINISHER ENTRANCE SENSOR Internal finisher ( p.4-104) Finisher entrance sensor bracket [A] ( x 1) Finisher entrance sensor [A] ( x 1, x 1) 4-119 M052/M053/M054...

  • Page 208: Finisher Exit Sensor

    1). Paper exit cover [A] ( x 1) Pull up the paper sensor actuator [B] when removing the guide plate. Stapler door switch bracket [A] ( x 1) Exit guide plate motor bracket [B] ( x 2) M052/M053/M054 4-120...
  • Page 209 Internal Finisher Paper exit roller shaft [A] ( x 1, bushing x 2) Finisher paper exit sensor [A] (hooks, 4-121 M052/M053/M054...

  • Page 210: Finisher Paper Sensor

    Internal Finisher 4.14.16 FINISHER PAPER SENSOR Internal finisher ( p.4-104) Finisher paper sensor bracket [A] ( x 1) Finisher paper sensor [A] ( x 1, hooks) M052/M053/M054 4-122...

  • Page 211: Staple Tray Paper Sensor

    Internal Finisher 4.14.17 STAPLE TRAY PAPER SENSOR Internal finisher ( p.4-104) Staple tray paper sensor bracket [A] ( x 1) Staple tray paper sensor [A] ( x 1, hooks) 4-123 M052/M053/M054...

  • Page 212: Tray Lower Limit Sensor

    4.14.19 EXIT GUIDE PLATE HP SENSOR Internal finisher ( p.4-104) Finisher top front cover [A] Slide the exit guide plate stopper [A] to the left ( x 1, spring x 1). Exit guide plate HP sensor [B] (hooks, x 1) M052/M053/M054 4-124...

  • Page 213: Finisher Main Board

    Check the DIP switches (SW100: [A], SW101: [B]) on the old main board. If the settings on the new finisher main board are different from the old finisher main board, change the settings on the new board (they must be the same as the settings on the old board). 4-125 M052/M053/M054...

  • Page 214: Bin Tray Unit

    4.15.1 1 BIN TRAY UNIT Left cover ( p.4-11) Right cover ( p.4-12) Scanner front cover ( p.4-22) Scanner left cover ( p.4-23) Rear left middle cover [A] ( x 2) Inner left cover [A] ( x 1) M052/M053/M054 4-126...
  • Page 215 1 Bin Tray Unit Scanner left cover ( x 2) Controller fan duct [A] (hooks) Bracket ( x 6, x 3) 4-127 M052/M053/M054...
  • Page 216 1 Bin Tray Unit 10. Remove two screws [A]. M052/M053/M054 4-128...
  • Page 217 1 Bin Tray Unit 11. Disconnect the harness [A] from the CN232 on the BICU. 12. Remove the timing belt [A]. 13. Slide the bin tray unit [B] to the left. 4-129 M052/M053/M054...

  • Page 218: Bin Tray Paper Exit Sensor

    1 Bin Tray Unit 4.15.2 1 BIN TRAY PAPER EXIT SENSOR 1 bin tray unit ( p.4-126) Sensor bracket [A] ( x 1) 1 bin tray paper exit sensor [A] (hooks) M052/M053/M054 4-130...

  • Page 219: Bin Tray Paper Sensor And Led Board

    4.15.3 1 BIN TRAY PAPER SENSOR AND LED BOARD 1 bin tray unit ( p.4-126) 1 bin unit bottom cover [A] ( x 1, hooks) 1 bin tray paper sensor [A] (hooks, x 1) 1 bin tray LED board [B] ( x 1) 4-131 M052/M053/M054...

  • Page 221: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 4/10/2013 SP1953 Switch FAN Ctrl. 2/20/2012 SP5045 Counter Display Method 08/15/2013...

  • Page 223: Service Program

    Select one of the Service Program modes (System, Printer, Scanner, or Fax) from the touch panel as shown in the diagram below after you access the SP mode. This section explains the functions of the System/Printer/Scanner SP modes. Refer to the Fax service manual for the Fax SP modes. M052/M053/M054...

  • Page 224: Sp Mode Button Summary

    Mode (highlighted) in the copy window to return to the SP mode screen, Enter the SP code directly with the number keys if you know the SP number. Then press . (The required SP Mode number will be highlighted when pressing . If not, just press the required SP Mode number.) M052/M053/M054...

  • Page 225: Switching Between Sp Mode And Copy Mode For Test Printing

    Use the center touch-panel buttons to scroll to the number and title of the item that you want to set and press it. The small entry box on the right activates and shows the below default or the current settings. M052/M053/M054...

  • Page 226: Exiting Service Mode

    The CE can service the machine and turn the machine off and on. It is not necessary to ask the Administrator to log in again each time the machine is turned on. Go into the SP mode and set SP5169 to "1" if you must use the printer bit switches. After machine servicing is completed: M052/M053/M054...

  • Page 227: Remarks

    [FC]: Full Color mode [FC, K], [FC, Y], [FC, M], or [FC, C]: Black, Yellow, Magenta, or Cyan in full color mode Process Speed Print Mode L: Low speed S: Simplex M: Medium speed D: Duplex H: High speed M052/M053/M054...

  • Page 228: Others

    SP mode shows on the screen using alphanumeric characters instead of only numbers. However, the settings in the bracket in the SP mode table are explained by using only the numbers. SSP: This denotes a "Special Service Program" mode setting. M052/M053/M054...

  • Page 229: System Sp1-Xxx

    009 Tray1:Thick3 *ENG 010 Tray1:Thin *ENG 011 Tray2:Plain *ENG 012 Tray2:Thick1 *ENG 013 Tray2:Thick2 *ENG [–50 to 50 / 0 / 0.1 mm/step] 014 Tray2:Thick3 *ENG 015 Tray2:Thin *ENG 016 Tray3:Plain *ENG [–50 to 50 / 0 / 0.1 mm/step] M052/M053/M054...
  • Page 230 Decreasing a value: an image is moved to the front edge of paper. 001 By-pass *ENG 002 Tray 1 *ENG 003 Tray 2 *ENG [–50 to 50 / 0.0 / 0.1 mm/step] 004 Tray 3 *ENG 005 Tray 4 *ENG 006 Duplex *ENG M052/M053/M054...
  • Page 231 014 Tray2:Thick3 *ENG 015 Tray2:Thin *ENG 016 Tray3:Plain *ENG 017 Tray3:Thick1 *ENG 018 Tray3:Thick2 *ENG [-70 to 70 / 0 / 0.1 mm/step] 019 Tray3:Thick3 *ENG 020 Tray3:Thin *ENG 021 Tray4:Plain *ENG [-70 to 70 / 0 / 0.1 mm/step] M052/M053/M054...
  • Page 232 [150 to 215 / 170 / 1 deg/step] Specifies the hot roller target temperature for the thin paper feeding condition. Print:Thick * ENG [150 to 215 / 195 / 1 deg/step] Specifies the hot roller target temperature for the thick paper feeding condition. M052/M053/M054 5-10...
  • Page 233 Specifies the hot roller target temperature for the plain paper feeding condition in medium temperature condition (absolute temperature). 105 Ready:T AH *ENG [140 to 205 / 190 / 1 deg/step] Specifies the hot roller target temperature for the plain paper feeding condition in high temperature condition (absolute temperature). 5-11 M052/M053/M054...
  • Page 234 Note: With a setting of "1", the fan is turned ON/OFF at regular intervals, but only while the main motor is OFF. [0 or 1 / 1 / 1] 001 Main FAN *ENG 0: Always ON 1: Alternate ON/OFF M052/M053/M054 5-12...

  • Page 235: System Sp2-Xxx

    Adjusts the reference voltage for the development roller bias. 001 - *ENG [100 to 800 / 600 / 1 V/step] 2301 [Transfer Current Adj] Transfer Roller Current Adjustment *ENG [-3 to 3 / 0 / 1 Adjusts the current for the transfer roller. 5-13 M052/M053/M054...
  • Page 236 10: Argyle Pattern Large 26: Grayscale (Vertical Margin) 11. Independent Pattern (1dot) 27: Grayscale 12. Independent Pattern (2dot) 28: Grayscale (Margin) 13. Independent Pattern (4dot) 29: Grayscale Grid 14. Trimming Area 30: Grayscale (Grid Margin) 15: Hound's Tooth Check (Vertical) M052/M053/M054 5-14...

  • Page 237: System Sp3-Xxx

    System SP3-xxx 5.4 SYSTEM SP3-XXX 5.4.1 SP3-XXX (PROCESS) 3926 [Filming Prevent] [0 or 1 / 0 / 1 /step] 001 - 0: Off, 1: On Turns on or off the filiming prevention. 5-15 M052/M053/M054...

  • Page 238: System Sp4-Xxx

    L: Leading, T: Trailing, R: Rear, F: Front 001 Book: Sub LEdge 002 Book: Sub TEdge *ENG [0 to 3.0 / 0 / 0.1 mm/step ] FA 003 Book: Main REdge 004 Book: Main FEdge M052/M053/M054 5-16...
  • Page 239 8: highest detection level Selects the level of the sub scan line correction when using the ARDF. [0 to 4 / 0 / 1 /step] 0: Off 003 Dust Correct: Lvl *ENG 1: Weakest 2: Weak 3: Strong 4: Strongest 5-17 M052/M053/M054...
  • Page 240 10: Patch 16 (1) 25: Gray scale 18 (txt) 11: Patch 16 (2) 26: Gray scale 18 (pht) 12: Patch 64 27: Gray scale 18 (txt): r-Linear 13: Grid pattern (2) 28: Gray scale 18 (pht): r-Linear 14: Patch M052/M053/M054 5-18...
  • Page 241 009-012 YG Phase: Option/R/G/B *ENG Specifies the printer vector 013-016 GY Phase: Option/R/G/B *ENG correction value. [0 to 255 / 0 / 1 /step] 017-020 GC Phase: Option/R/G/B *ENG 021-024 CG Phase: Option/R/G/B *ENG 025-028 CB Phase: Option/R/G/B *ENG 5-19 M052/M053/M054...
  • Page 242 [Scanner Appl.:Txt Dropout] DFU 4553 [Scanner Appl.:Text/Photo] DFU 4554 [Scanner Appl.: Photo] DFU 4565 [Scanner Appl.: GrayScale] DFU 4570 [Scan Appl.: Color: Text/Photo] DFU 4571 [Scan Appl.: Color: Glossy Photo] DFU 4572 [Scan Appl.: AutoColor] DFU 4580 [FAX Appl.: Text/Chart] DFU M052/M053/M054 5-20...
  • Page 243 Executes the AGC. 002 HP Detection Disable 4604 [FGATE Open/Close] DFU 4609 [Gray Balance Set: R] 001 Book Read [-512 to 511 / -80 / 1 digit/step] 002 DF Read [-512 to 511 / -80 / 1 digit/step] 5-21 M052/M053/M054...
  • Page 244 [0 to 16383 / 0 / 1 digit/step] Displays the black offset value (rough adjustment) for the odd green signal in the 002 Latest: GO Color CCD circuit board (color printing speed). [0 to 16383 / 0 / 1 digit/step] M052/M053/M054 5-22...
  • Page 245 [0 to 7 / 0 / 1 digit/step] [Digital Gain Adj. Display] 4631 Displays the gain value of the amplifiers on the controller for Red. 001 Latest: RE Color [0 to 1023 / 0 / 1 digit/step] 002 Latest: RO Color 5-23 M052/M053/M054...
  • Page 246 002 Black level [Scanner Hard Error] 4647 Displays the result of the SBU connection check. [0 to 35535 / 0 / 1digit /step] 0: OK, Other: SBU connection check failure 001 Power-ON If the SBU connection check fails, SC144 occurs. M052/M053/M054 5-24...
  • Page 247 [0 to 16383 / 0 / 1 digit/step] Displays the black offset value for the odd Last Correct Value: BO blue signal in the CCD circuit board (color *ENG Color printing speed). [0 to 16383 / 0 / 1 digit/step] 5-25 M052/M053/M054...
  • Page 248 002 Last Correct Value: GO Color *ENG [Digital Gain Adj. Display] 4663 BE: Blue Even signal, BO: Blue Odd signal 001 Last Correct Value: BE Color *ENG [0 to 1023 / 0 / 1 digit/step] 002 Last Correct Value: BO Color *ENG M052/M053/M054 5-26...
  • Page 249 [0 to 16383 / 0 / 1 digit/step] Displays the factory setting values of the black level adjustment for the odd green Factory Setting: GO *ENG signal in the CCD circuit board (color Color printing speed). [0 to 16383 / 0 / 1 digit/step] 5-27 M052/M053/M054...
  • Page 250 [0 to 7 / 0 / 1 digit/step] [Digital Gain Adj. Display] 4680 Displays the gain value of the amplifiers on the controller for Red. 001 Latest: RE Color *ENG [0 to 1023 / 0 / 1 digit/step] 002 Latest: RO Color *ENG M052/M053/M054 5-28...
  • Page 251 001 RE [0 to 1023 / 0 / 1 digit/step] 002 RO [White Level Peak Read] 4691 Displays the peak level of the white level scanning. 001 GE [0 to 1023 / 0 / 1 digit/step] 002 GO 5-29 M052/M053/M054...
  • Page 252 002 BO 4802 [DF Shading FreeRun] 001 Lamp OFF Executes the scanner free run of shading movement with exposure lamp on or off. Press "OFF" to stop this free run. 002 Lamp ON Otherwise, the free run lasts. M052/M053/M054 5-30...
  • Page 253 4 to 250: Default (Scanning Image) 4808 [Factory Setting Input] DFU 002 Execution Flag [0 or 1 / 0 / 1 /step] 4810 [PWM] DFU 4811 [LED White Level Peak Read] DFU 4812 [LED White Level Peak Read] DFU 5-31 M052/M053/M054...
  • Page 254 [0 to 11 / 2 / 1 /step ] 0: Scanner input RGB images 1: Scanner I/F RGB images 2: RGB images done by Shading correction (Shading ON, Black offset ON) 3: Shading data 4 to 11: Not used M052/M053/M054 5-32...
  • Page 255 [0 to 2 / 1 / 1 /step] 0: Text priority 001 High Compression PDF *ENG 1: Normal 2: Photo priority [White Paper Detect Level] 4996 Adjusts the white paper detect level for fax. 001 - *ENG [0 to 6 / 3 / 1 /step] 5-33 M052/M053/M054...

  • Page 256: System Sp5-Xxx

    001 - *CTL 0: ON 1: OFF [Display IP Address] 5055 Display or does not display the IP address on the operation panel. [0 or 1 / 0 / - ] 001 - *CTL 0: OFF 1: ON M052/M053/M054 5-34...
  • Page 257 [Parts Replacement Operation Type] 5067 Selects the service maintenance or user maintenance for the maintenance kit. If the user service is selected, PM alart is displayed on the LCD. 001 Maintenance Kit *CTL [0: Service] or [1: User] 5-35 M052/M053/M054...
  • Page 258 2: Expansion Device 2 3: Expansion Device 3 5114 [Optional Counter I/F] [0: Not installed/ 1: Installed (scanning 001 MF Key Card Extension *CTL accounting)] 5118 [Disable Copying] *CTL [0: Not disabled/ 1: Disabled] 001 This program disables copying. M052/M053/M054 5-36...
  • Page 259 5167 SP is used when the receiving fax is accounted by an external accounting device. [0 or 1 / 0 / - ] Fax Printing Mode at *CTL 0: Automatic printing Optional Counter Off 1: No automatic printing 5-37 M052/M053/M054...
  • Page 260 [0 or 1 / 0 / 1 /step] 001 - *ENG 0: Disable 1: Enable [Copy Nv Version] 5188 Displays the version number of the NVRAM on the controller board. 001 - M052/M053/M054 5-38...
  • Page 261 (over maximum number). If this setting is "0: OFF", paper is fed out with stapling at the maximum number of the finisher stapling when the machine gets a multiple printing job (over maximum number). 5-39 M052/M053/M054...
  • Page 262 [-1440 to 1440 / Area / 1 min./step ] ⇒ Blue Angel Compliance 5305 Enable for compliance with Blue Angel regulations. 0: Off Requires System/Copy firmware v. 2.05 or later 1: On (Default) Requires Web Support firmware v. 1.03 or later M052/M053/M054 5-40...
  • Page 263 4th digit: The day of the week. [0 to 7 = Sunday to Saturday] 5th and 6th digits: The hour. [00 to 23] The 7th and 8 digits must be set to "00". The digits are counted from the left. Make sure that SP5-307-1 is set to "1". 5-41 M052/M053/M054...
  • Page 264 *CTL Method 210 SDK2 Unique ID *CTL "SDK" is the "Software Development Kit". This data can be converted from SAS SDK2 Certification *CTL (VAS) when installed or uninstalled. Method 220 SDK3 Unique ID *CTL SDK3 Certification *CTL Method M052/M053/M054 5-42...
  • Page 265 [0 to 1 / 1 / 1] 1: On, 0: Off This SP is referenced only when SP5411-4 is set to "1" (On). Password Null Not *CTL [0 to 1 / 1 / 1] Permit 0: Password NULL not permitted. 1: Password NULL permitted. 006 Detail Option *CTL 5-43 M052/M053/M054...
  • Page 266 ID and password after a lockout has 004 Cancellation Time *CTL occurred. This setting is used only if SP5413-3 is set to "1" (on). [1 to 9999 / 60 / 1 min.] M052/M053/M054 5-44...
  • Page 267 [0 to 100 / 30 / 1 attempt] Sets the time limit to stop a password attack once such an attack has been 002 Detect Time *CTL detected. [1 to 10 / 5 / 1 sec.] 5-45 M052/M053/M054...
  • Page 268 [10 to 30 / 10 / 1 sec.] Sets the wait time to slow down the speed of certification when an excessive 003 Productivity Fall Wait *CTL number of access attempts have been detected. [0 to 9 / 3 / 1 sec.] M052/M053/M054 5-46...
  • Page 269 031 Scanner *CTL applications. [0 or 1/ 0 /1] 0: On, 1: Off Determines whether certification is required before a user can use the printer 041 Printer *CTL applications. [0 or 1/ 0 /1] 0: On, 1: Off 5-47 M052/M053/M054...
  • Page 270 012 Group 020 Mail 030 Fax 031 Fax Sub 032 Folder 033 Protect Code 034 SMTP Auth 035 LDAP Auth 036 SMB FTP Folder Auth 037 Acnt Acl 038 Document Acl 040 Cert Crypt 050 User Limit Count M052/M053/M054 5-48...
  • Page 271 1 to 9999: Alarm goes off when Value (1 to 9999) x 1000 > PM counter [0 or 1 / 0 / – ] 0: No alarm sounds 002 Original Count Alarm 1: Alarm sounds after the number of originals passing through the ARDF > 10,000 5-49 M052/M053/M054...
  • Page 272 Changes the timing of the "Toner Supply Call" via the @Remote, when the following conditions 080 Toner Call Timing occur. 0: At replacement 1: At near end 128 Interval :Others [250 to 10000 / 1000 / 1 /step] 133 Interval :A4 M052/M053/M054 5-50...
  • Page 273 Door Open: Time Length [3 to 30 / 10 / 1 /step] Sets the length of time the door remains open before the machine initiates a 013* call. This setting is enabled only when SP5-508-004 is set to "1". 5-51 M052/M053/M054...
  • Page 274 The following tables list the items that are cleared. The serial number information, meter charge setting and meter charge counters are not cleared. 5730 [Extended Function Setting] 010 Expiration Prior Alarm [0 to 999 / 20 / 1 day/step] Specifies the expiration alarm timing. M052/M053/M054 5-52...
  • Page 275 0: Off, 1: On Specifies the expiration alarm timing. ⇒ 5733 [MICR Setting] DFU 0: RICOH Standard Model/ 1: Secure PCL MICR 001 Model Switching Model/ 2: IPDS MICR Selects a MICR model. Print Availability with 0: Do not print/ 1: Print MICR Toner Selects the print availability when using MICR toner.
  • Page 276 Service) settings. Initializes the CCS (Certification and 017 CCS Charge-control Service) settings. Initializes the SRM (System Resource Manager) 018 SRM Memory Clr settings. 019 LCS Initializes the LCS settings. 020 Web Uapli Initializes the web user application settings. M052/M053/M054 5-54...
  • Page 277 Turn the main switch off and on after resetting the SC code. 001 - Resets a type A service call condition. 5811 [Machine Serial] Machine Serial Number Display 002 Display *ENG Displays the machine serial number. 004 BICU *ENG Inputs the serial number. 5-55 M052/M053/M054...
  • Page 278 Use this to input the telephone number of your sales agency. Enter the number and press #. 5816 [Remote Service] *CTL I/F Setting Selects the remote service setting. [0 to 2 / 2 / 1 /step] 0: Remote service off 1: CSS remote service on 2: @Remote service on M052/M053/M054 5-56...
  • Page 279 Specifies the write timeout interval when calling the RCG. [1 to 100 / 60 / 1 second /step] RCG Read Timeout Specifies the read timeout interval when calling the RCG. [1 to 100 / 60 / 1 second /step] 5-57 M052/M053/M054...
  • Page 280 [0 or 1 / 0 / 1 /step 0: Internet connection 1: Dial-up connection Cert. Expire Timing DFU Proximity of the expiration of the certification. Use Proxy This SP setting determines if the proxy server is used when the machine communicates with the service center. M052/M053/M054 5-58...
  • Page 281 This SP sets the HTTP proxy certification password. The length of the password is limited to 31 characters. Any character beyond the 31st character is ignored. This name is customer information and is not printed in the SMC report. 5-59 M052/M053/M054...
  • Page 282 The certification update request has been received from the GW URL, the GW URL was notified of the results of the update after it was completed, but a certification error has been received, and the rescue certification is being recorded. M052/M053/M054 5-60...
  • Page 283 URL. Allows the service technician to confirm the size 086 Firmware Size of the firmware data files during the firmware update execution. Displays the macro version of the @Remote 087 CERT: Macro Version certification. 5-61 M052/M053/M054...
  • Page 284 SP codes for embedded RCG-M: SP5816-153 SP5816-154 SP5816-161 0: Japan, 1: USA, 2: Canada, 3: UK, 4: Germany, 5: France, 6: Italy, 7: Netherlands, 8: Belgium, 9: Luxembourg, 10: Spain M052/M053/M054 5-62...
  • Page 285 3: Cannot detect dial tone automatically 4: Line is disconnected 5: Insufficient electrical power supply 6: Line classification not supported 7: Error because fax transmission in progress – ioctl() occurred. 8: Other error occurred 9: Line classification still in progress. Please wait. 5-63 M052/M053/M054...
  • Page 286 Use this SP to set a user name for access to remote dial up. Follow these rules when setting a user name: Name length: Up to 32 characters Spaces and # allowed but the entire entry must be enclosed by double quotation marks ("). M052/M053/M054 5-64...
  • Page 287 This is the number of the dial-up access point for RCG-M. If no setting is done for this SP code, then a preset value (determined by the country selected) is used. Default: 0 Allowed: Up to 16 alphanumeric characters 5-65 M052/M053/M054...
  • Page 288 This SP determines whether pushing the off-hook button will interrupt a RCG-M transmission in progress to open the line for fax transaction. This SP can be used only if SP5816 164 is set to "0". [0 or 1/ 0 / - ] 0: Disable, 1: Enable M052/M053/M054 5-66...
  • Page 289 1: Inquiry number error 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error 9: Inquiry executing 5-67 M052/M053/M054...
  • Page 290 Chat execution error -11003 Unexpected error Inquiry, registration attempted without -12002 acquiring device status. Attempted registration without Operation Error, Incorrect -12003 execution of an inquiry and no previous Setting registration. Attempted setting with illegal entries for -12004 certification and ID2. M052/M053/M054 5-68...
  • Page 291 209 @Remote Setting Clear setup. 250 CommLog Print Prints the communication log. 5821 [Remote Service Address] Sets the IP address of the RCG (Remote Communication Gate) 002 RCG IP Address *CTL destination for call processing at the remote service center. 5-69 M052/M053/M054...
  • Page 292 [0 or 1 / 0 / 1 / step] 0: Disabled, 1: Enabled Treatment of the job when a spooled job exists at Job Spooling Clear: power on. Start Time 0: ON (Data is cleared) 1: OFF (Automatically printed) M052/M053/M054 5-70...
  • Page 293 (802.11b) in the format: Address 3 "Status Address" + "Prefix Length" The IPv6 address consists of a total 128 bits Active IPv6 Stateless configured in 8 blocks of 16 bits each. Address 4 Active IPv6 Stateless Address 5 5-71 M052/M053/M054...
  • Page 294 236 Web Item visible bit0: Net RICOH bit1: Consumable Supplier bit2-15: Reserved (all) Displays or does not display the link to Net RICOH Web shopping link on the top page and link page of the web system. visible [0 to 1 / 1 / 1]...
  • Page 295 Initializes the hard disk. Use this SP mode 006 HDD Formatting (User Info) only if there is a hard disk error. 007 Mail RX Data 008 Mail TX Data HDD Formatting (Data for a Design) 010 HDD Formatting (Log) 011 HDD Formatting (Ridoc I/F) 5-73 M052/M053/M054...
  • Page 296 0: JFIF/JPEG, 1: TIFF/MMR, 082 Format for Copy B&W Text 2: TIFF/MH, 3: TIFF/MR 0: JFIF/JPEG, 1: TIFF/MMR, 083 Format Copy B&W Other 2: TIFF/MH, 3: TIFF/MR 0: JFIF/JPEG, 1: TIFF/MMR, 085 Format for Printer B&W 2: TIFF/MH, 3: TIFF/MR M052/M053/M054 5-74...
  • Page 297 Switch Reso: Copy (Mono) [0 to 5 / 3 / 1/step] Selects the resolution for BW copy mode. This is basically adjusted by the remote system. 0: 600dpi/ 1: 400dpi/ 2: 300dpi/ 3: 200dpi/ 4: 150dpi/ 5: 100dpi 5-75 M052/M053/M054...
  • Page 298 [10 to 10000 / 2000 / 1] Number This SP sets the maximum number of documents to be held on stand-by before they are sent to the Capture Server. However, the maximum number (10,000) cannot be set unless SP5386-141 has been disabled (switched off). M052/M053/M054 5-76...
  • Page 299 Adjust the lower 4 bits to set the minimum number of channels. EU: [1 to 13 / 1 / 1/step] NA/ AS: [1 to 11 / 1 / 1/step] AS: [1 to 14 / 14 / 1/step] 5-77 M052/M053/M054...
  • Page 300 IEEE802.11 card is installed. Selects the slot time for IEEE802.11. [0 to 1 / 0 / 1] 0: 20 m, 1: 9 044 11g Slot Time *CTL This SP is displayed only when the IEEE802.11 card is installed. M052/M053/M054 5-78...
  • Page 301 Adjusts the USB transfer rate. 001 Transfer Rate *CTL [0001 or 0004 / 0004 / -] 0001: Full speed, 0004: Auto Change 002 Vendor ID *CTL Displays the vendor ID. 003 Product ID *CTL Displays the product ID. 5-79 M052/M053/M054...
  • Page 302 IP Address (Secondary) 255.255.255.255 Specifies the IP address assigned to the computer designated to function as the secondary delivery server of Scan Router. This SP allows only the setting of the IP address without reference to the DNS setting. M052/M053/M054 5-80...
  • Page 303 Bit7 = 1 Address book usage limitation (Limitation for each authorized user) Bit6 = 1 RDH authorization link Bit5 to 0: Not used Server Scheme (Primary) DFU This is used for the scan router program. Server Port Number (Primary) DFU This is used for the scan router program. 5-81 M052/M053/M054...
  • Page 304 [2000 to 20000/ 2000 /1 /step] Changes the maximum number of entries that UCS can handle. If a value smaller than the present value is set, the UCS managed data is cleared, and the data (excluding user code information) is displayed. M052/M053/M054 5-82...
  • Page 305 0: Uses operator login information (initial value of main machine) 1: Uses address authorization information Initial Value of Upper Limit Count [0 to 999 / 500 / 1] Sets the initial value of upper limit count. 5-83 M052/M053/M054...
  • Page 306 2: SD Slot 2 4: USB Flash ROM 20: HDD 30: Nothing Clears the local address book information, 047 Initialize Local Addr Book including the user code. Initialize Delivery Addr Clears the distribution address book Book information, except the user code. M052/M053/M054 5-84...
  • Page 307 This SP uses bit switches to set up the fuzzy search options for the UCS local address book. Bit: Meaning 0: Checks both upper/lower case characters 1: Japan Only 2: Japan Only 3: Japan Only 4 to 7: Not Used 5-85 M052/M053/M054...
  • Page 308 SP5847-21 sets the default for JPEG image quality of image files handled by NetFile. “Net files” are jobs to be printed from the document server using a PC and the DeskTopBinder software. 002 Rate for Copy B&W Text 0: 1x 1: 1/2x 003 Rate for Copy B&W Other M052/M053/M054 5-86...
  • Page 309 Access Ctrl: user Directory Switches access control on and off. (only Lower 4 bits) 0000: No access control Access Ctrl: Comm. Log Fax 0001: Denies access to DeskTop Binder. (Lower 4 bits) Access Ctrl: Job Ctrl (Lower 4 bits) 5-87 M052/M053/M054...
  • Page 310 "Installation Date" or "Inst. Date". Determines whether the installation date is printed on the printout for the total counter. 002 Switch to Print [0 or 1 / 1 / - ] 0: OFF (No Print) 1: ON (Print) 003 Total Counter M052/M053/M054 5-88...
  • Page 311 Target (2: HDD 3: SD) 2: HDD, 3: SD Card Selects the storage device to save debug logs information when the conditions set with SP5-858 are satisfied. [ 2 to 3 / 2 / 1 /step] 5-89 M052/M053/M054...
  • Page 312 012 Erase SD Card Debug Data 013 Free Space on SD Card 014 Copy SD to SD (Latest 4 MB) 015 Copy SD to SD (Latest 4 MB Any Key) 016 Make HDD Debug 017 Make SD Debug M052/M053/M054 5-90...
  • Page 313 These SPs allow you to set up to 10 keys for log files for functions that use common memory on 005 Key 5 the controller board. [–9999999 to 9999999 / 0 / – ] 006 Key 6 007 Key 7 008 Key 8 009 Key 9 5-91 M052/M053/M054...
  • Page 314 Selects the authentication method for SMPT. Bit switch: Bit 0: LOGIN Bit 1: PLAIN Bit 2: CRAM MD5 Bit 3: DIGEST MD5 Bit 4 to 7: Not used This SP is activated only when SMTP authorization is enabled by UP mode. M052/M053/M054 5-92...
  • Page 315 When the GW controller board is replaced with a new one for repair, you must execute the "Initiralize (-003)" and "Writing (-001)" just after the new board replacement. NOTE: Turn off and on the main power switch after the "Initiralize (-003)" and "Writing (-001)" have been done. 5-93 M052/M053/M054...
  • Page 316 0: Manual reboot, 1: Automatic reboot 5878 [Option Setup] Enables the Data Overwrite Security unit. 001 Data Overwrite Security Press "EXECUTE" on the operation panel. Then turn the machine off and on. 002 HDD Encryption Installs the HDD Encryption unit. M052/M053/M054 5-94...
  • Page 317 Selects whether the signature is added to the scanned documents with the WIM when they are transmitted by an e-mail. 100 Signature Setting *CTL [0 to 2 / 0 / 1/step] 0: Setting for each e-mail 1: Signature for all 2: No signature 5-95 M052/M053/M054...
  • Page 318 (*.txt) prefixed with the 001 - *CTL number of the machine. Insert the SD card in SD card Slot 2 (lower slot). Select SP5887 then touch [EXECUTE]. Touch [Execute] in the message when you are prompted. M052/M053/M054 5-96...
  • Page 319 1: No authentication, Protected logs (only an administrator can see the logs) [SDK Application Counter] 5893 Displays the counter name of each SDK application. 001 SDK-1 *CTL 002 SDK-2 *CTL 003 SDK-3 *CTL 004 SDK-4 *CTL 005 SDK-5 *CTL 006 SDK-6 *CTL 5-97 M052/M053/M054...
  • Page 320 10. Argyle Pattern Large 26. Grayscale (Vertical Margin) 11. Independent Pattern (1dot) 27. Grayscale 12. Independent Pattern (2dot) 28. Grayscale (Margin) 13. Independent Pattern (4dot) 29. Grayscale Grid 14. Trimming Area 30. Grayscale (Grid Margin) 15. Hound’s Tooth Check (Vertical) M052/M053/M054 5-98...
  • Page 321 Charge mode, the “Counter” menu is added to the user menu. [0 or 1 / 0 / -] Life Disp: Maintenance Kit 0: OFF, 1: ON [0 or 1 / 0 / -] Life Disp: AIO 0: OFF, 1: ON 5-99 M052/M053/M054...
  • Page 322 SP is set to "2". Even though you can change the initial settings of those network applications, the settings do not work. [0 or 1 / 0 / 1/step] 002 On Board USB 0: Disable, 1: Enable M052/M053/M054 5-100...
  • Page 323 002 SP (Mode Data List) 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non-Default 007 NIB Summary 008 Capture Log 021 Copier User Program 022 Scanner SP 023 Scanner User Program 024 SDK/J Summary 025 SDK/J Application Info 5-101 M052/M053/M054...

  • Page 324: System Sp6-Xxx

    Bit 0 is used for ADF input check (see "Input Check" in this section). [ADF OUTPUT Check] Activates the electrical components for functional check. 6008 It is not possible to activate more than one component at the same time (see "Output Check" in this section). M052/M053/M054 5-102...
  • Page 325 012 Other *ENG [Finisher Free Run] 6137 Execute the finisher free run. 001 Free Run 1 002 Free Run 2 *ENG [0 to 1 / 0 / 1 /step] 003 Free Run 3 004 Free Run 4 5-103 M052/M053/M054...
  • Page 326 [0 to 50 / 0 / 1/sheet] Specifies the additional number of sheets for the finisher stapling. Extra Suddles Not used 0 to 50 (Initail:0) CTL* [0 to 50 / 0 / 1/sheet] Specifies the additional number of sheets for the finisher booklet stapling. M052/M053/M054 5-104...

  • Page 327: System Sp7-Xxx

    SMC (logging) outputs. 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4 *CTL 006 Latest 5 007 Latest 6 008 Latest 7 009 Latest 8 010 Latest 9 5-105 M052/M053/M054...
  • Page 328 001 Original Jam Counter * CTL [0 to 9999 / 0 / 1 original/step ] [Paper Jam Location] ON: On check, OFF: Off Check 7504 Displays the number of jams according to the location where jams were detected. M052/M053/M054 5-106...
  • Page 329 054 T3 Transport: OFF *CTL 055 T4 Transport: OFF *CTL For details, "Jam Detection" in main chapter. 057 Registration: OFF *CTL 060 Paper Exit: OFF *CTL 064 Inverter: OFF (IN) *CTL 065 Inverter: OFF (OUT) *CTL 066 Duplex Entrance: OFF *CTL 5-107 M052/M053/M054...
  • Page 330 Displays the number of jams according to the location where jams were detected. 001 At Power On *CTL 004 Registration: ON *CTL For details, "Jam Detection" in 008 Inverter: OFF *CTL main chapter. 054 Inverter: ON *CTL 058 Registration: OFF *CTL M052/M053/M054 5-108...
  • Page 331 Displays the 10 most recently detected paper jams. 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4 *CTL 006 Latest 5 007 Latest 6 008 Latest 7 009 Latest 8 010 Latest 9 5-109 M052/M053/M054...
  • Page 332 *CTL 0: No (Not PM maintenance) 1: Yes (PM maintenance) [ROM No./Firmware Version] 7801 Displays the ROM version numbers of the main machine and connected peripheral devices. Displays all versions and ROM numbers in the 255 - machine. M052/M053/M054 5-110...
  • Page 333 Clears the PM counter. Press the Enter key after the machine asks "Execute?", which will reset the value of the current PM counter (SP7-803) to "0". 001 Paper 002 All 003 Fusing Unit 004 Transfer Roller 005 Paper Feed Roller 5-111 M052/M053/M054...
  • Page 334 SP4-020-1 (ARDF Scan Glass Dust Check) is switched on. 001 Dust Detection Counter *CTL [0 to 9999 / - / 1 /step] 002 Dust Detection Clear Counter *CTL [0 to 9999 / - / 1 /step] M052/M053/M054 5-112...
  • Page 335 Displays the amount of toner remaining. 012 Toner Remaining *ENG [0 to 100 / 100 / 1%/step] Displays the current Toner End/Near End status. 013 Toner End *ENG 0: Before Toner Near End N: At Toner Near End E: At Toner End 5-113 M052/M053/M054...
  • Page 336 007 Log2: Install Date 008 Log2: R:Total Counter 009 Log3: Serial No. 010 Log3: Refill Flag *ENG Displays the AIO information log 3 011 Log3: Install Date 012 Log3: R:Total Counter 013 Log4: Serial No. *ENG Displays the AIO information log M052/M053/M054 5-114...
  • Page 337 016 Log4: R:Total Counter 017 Log5: Serial No. 018 Log5: Refill Flag Displays the AIO information log *ENG 019 Log5: Install Date 020 Log5: R:Total Counter 7993 [Total Counter] 001 - *ENG Displays the total counter for the OEM model. 5-115 M052/M053/M054...

  • Page 338: System Sp8-Xxx

    Grand total of the items counted for all applications Total: (Grand Total). (C, F, P, etc.). Copy application. Totals (pages, jobs, etc.) executed for each Fax application. application when the job was not stored on the Print application. document server. Scan application. M052/M053/M054 5-116...
  • Page 339 Key for Abbreviations Abbreviation What it means "By", e.g. "T:Jobs/Apl" = Total Jobs "by" Application > More (2> "2 or more", 4> "4 or more" AddBook Address Book Application Black & White Black Cyan ColCr Color Create ColMode Color Mode 5-117 M052/M053/M054...
  • Page 340 Internet Fax Image Edit performed on the original with the copier GUI, e.g. ImgEdt border removal, adding stamps, page numbers, etc. Black (YMCK) Local Storage. Refers to the document server. LSize Large (paper) Size Magnification One color (monochrome) M052/M053/M054 5-118...
  • Page 341 This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side. S-to-Email Scan-to-E-mail SMC report printed with SP5990. All of the Group 8 counters are recorded in the SMC report. 5-119 M052/M053/M054...
  • Page 342 When a fax is received to fax memory, the F: counter increments but the L: counter does not (the document server is not used). A fax broadcast counts as one job for the F: counter (the fax destinations in the broadcast M052/M053/M054 5-120...
  • Page 343 When a network application sends data to the document server, the O: counter increments. When an image from Palm 2 is stored on the document server, the O: counter increments. When a fax is sent to the document server, the F: counter increments. 5-121 M052/M053/M054...
  • Page 344 [0 to 9999999/ 0 / 1] The L: counter counts the number of jobs 8 035 S:Pjob/DesApl *CTL printed from within the document server mode screen at the operation panel. 8 036 L:Pjob/DesApl *CTL 8 037 O:Pjob/DesApl *CTL M052/M053/M054 5-122...
  • Page 345 8 056 L:TX Jobs/DesApl *CTL at the operation panel. 8 057 O:TX Jobs/DesApl *CTL If the send is started from Desk Top Binder or Web Image Monitor, for example, then the O: counter increments. 5-123 M052/M053/M054...
  • Page 346 Number of jobs started in Sort mode. When a stored copy job is set for Sort and then stored on the 8 06x 1 Sort document server, the L: counter increments. (See SP8 066 1) 8 06x 2 Stack Number of jobs started out of Sort mode. M052/M053/M054 5-124...
  • Page 347 P:Jobs/PGS *CTL [0 to 9999999/ 0 / 1] 8 074 These SPs count and calculate the number of print jobs by size based on the number of pages in the job. 5-125 M052/M053/M054...
  • Page 348 The first test print and subsequent test prints to adjust settings are added to the number of pages of the copy job (SP 8072). When printing the first page of a job from within the document server screen, the page is counted. M052/M053/M054 5-126...
  • Page 349 These SPs count the number of jobs (color or black-and-white) sent (not 8 123 stored on the document server), as fax images using I-Fax. Note: Color fax sending is not available at this time. 8 12x 1 B/W 5-127 M052/M053/M054...
  • Page 350 For example, if the same document is sent by Scan-to-Email as well as Scan-to-PC, then it is counted twice (once for Scan-to-Email and once for Scan-to-PC). M052/M053/M054 5-128...
  • Page 351 If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled. Even if several files are combined for sending, the transmission counts as one job. 5-129 M052/M053/M054...
  • Page 352 *CTL Note: At the present time, these counters perform identical counts. This counts fax jobs started from a PC using a PC fax application, and sending the data out to the destination from the PC through the copier. M052/M053/M054 5-130...
  • Page 353 A count is done only after all images of a job have been scanned. Scans made in SP mode are not counted. Examples If both sides of 3 A4 sheets are copied and stored to the document server using the Store 5-131 M052/M053/M054...
  • Page 354 These SPs count the total number of large pages input with the scanner for scan jobs only. Large size paper (A3/DLT) scanned for fax transmission are 8 205 not counted. Note: These counters are displayed in the SMC Report, and in the User Tools display. M052/M053/M054 5-132...
  • Page 355 8 221 2 Back scanning. With an ADF that cannot scan both sides simultaneously, the Back count is the same as the number of pages fed for duplex rear-side scanning. 5-133 M052/M053/M054...
  • Page 356 If the user selects "Mixed Sizes" for copying in the platen mode, the Mixed Size count is enabled. In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF, the Platen count is 1 and the SADF count is 3. M052/M053/M054 5-134...
  • Page 357 8 24x 1: Text 8 24x 2: Text/Photo 8 24x 3: Photo 8 24x 4: GenCopy, Pale 8 24x 5: Map 8 24x 6: Normal/Detail 8 24x 7: Fine/Super Fine 8 24x 8: Binary 8 24x 9: Grayscale 5-135 M052/M053/M054...
  • Page 358 [0 to 9999999/ 0 / 1] Note: At the present time, these counters perform identical counts. 8 291 T:Scan PGS/Stamp *CTL These SPs count the number of pages stamped with the stamp in the ADF unit. 8 293 F:Scan PGS/Stamp *CTL M052/M053/M054 5-136...
  • Page 359 8 306 with the Store File button from within the Copy mode screen. Use these totals to compare original page size (scanning) and output page size [SP 8-446]. 8 30x 1 A3 8 30x 2 A4 5-137 M052/M053/M054...
  • Page 360 8 31x 4 200dpi to 399dpi 8 31x 5 < 199dpi Copy resolution settings are fixed so they are not counted. The Fax application does not allow finely-adjusted resolution settings so no count is done for the Fax application. M052/M053/M054 5-138...
  • Page 361 - Reports printed to confirm counts. - All reports done in the service mode (service summaries, engine maintenance reports, etc.) - Test prints for machine image adjustment. - Error notification reports. - Partially printed pages as the result of a copier jam. 5-139 M052/M053/M054...
  • Page 362 Fax jobs done with Web Image Monitor and Desk Top Binder are added to the F: count. This SP counts the amount of paper (front/back counted as 1 page) used for duplex 8 411 Prints/Duplex *CTL printing. Last pages printed only on one side are not counted. [0 to 9999999/ 0 / 1] M052/M053/M054 5-140...
  • Page 363 Other applications 8 42x 1 Simplex> Duplex 8 42x 4 Simplex Combine 8 42x 5 Duplex Combine 8 42x 6 2> 2 pages on 1 side (2-Up) 8 42x 7 4> 4 pages on 1 side (4-Up) 5-141 M052/M053/M054...
  • Page 364 ISO standards for the reduction of paper consumption. Pages that are only partially printed with the n-Up functions are counted as 1 page. Here is a summary of how the counters work for Booklet and Magazine modes: Booklet Magazine Original Pages Count Original Pages Count M052/M053/M054 5-142...
  • Page 365 The number of pages printed in series (one side) or 8 43x 2 Series/Book printed as a book with booklet right/left pagination. The number of pages printed where stamps were 8 43x 3 User Stamp applied, including page numbering and date stamping. 5-143 M052/M053/M054...
  • Page 366 These SPs count by print paper size the number of pages printed by Other applications. 8 44x 1 A3 8 44x 2 A4 8 44x 3 A5 8 44x 4 B4 8 44x 5 B5 8 44x 6 DLT M052/M053/M054 5-144...
  • Page 367 Not used 8 451 10 Tray 9 Not used 8 451 11 Tray10 Not used 8 451 12 Tray11 Not used 8 451 13 Tray12 Not used 8 451 14 Tray13 Not used 8 451 15 Tray14 Not used 5-145 M052/M053/M054...
  • Page 368 These SPs count by paper type the number pages printed from within the document server mode window at the operation panel. 8 46x 1 Normal 8 46x 2 Recycled 8 46x 3 Special 8 46x 4 Thick 8 46x 5 Normal (Back) 8 46x 6 Thick (Back) M052/M053/M054 5-146...
  • Page 369 Magnification adjustments done for adjustments after they have been stored on the document server are not counted. Magnification adjustments performed automatically during Auto Reduce/Enlarge copying are counted. The magnification rates of blank cover sheets, slip sheets, etc. are automatically assigned a rate of 100%. 5-147 M052/M053/M054...
  • Page 370 8 51x 4 8 51x 5 8 51x 6 GL/GL2 8 51x 7 8 51x 8 RTIFF 8 51x 9 8 51x 10 PCL5e/5c 8 51x 11 PCL XL 8 51x 12 IPDL-C 8 51x 13 BM-Links Japan Only M052/M053/M054 5-148...
  • Page 371 [0 to 9999999 / 0 / 1] 8 526 These SPs count by finishing mode the total number of pages printed from within the document server mode window at the operation panel. 8 52x 1 Sort 8 52x 2 Stack 5-149 M052/M053/M054...
  • Page 372 If stapling is selected for finishing and the stack is too large for stapling, the unstapled pages are still counted. The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted. M052/M053/M054 5-150...
  • Page 373 These SPs count the total output broken down by color output, regardless 8 581 of the application used. In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine. 5-151 M052/M053/M054...
  • Page 374 These SPs count the total printout pages for each SDK applicaion. 8 617 1 SDK-1 8 617 2 SDK-2 8 617 3 SDK-3 8 617 4 SDK-4 8 617 5 SDK-5 8 617 6 SDK-6 8 621 Func Use Counter *CTL 001 to 064 Function-001 to Function-064 M052/M053/M054 5-152...
  • Page 375 If a document is sent to more than one destination with a Group transmission, the count is done for each destination. Polling transmissions are counted but polling RX are not. Relay, memory, and confidential mailbox transmissions and are counted for each destination. 5-153 M052/M053/M054...
  • Page 376 The count for B/W and Color pages is done after the document is stored on the HDD. If the job is cancelled before it is stored, the pages are not counted. If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is 10 M052/M053/M054 5-154...
  • Page 377 Scan Router server. If the job is canceled before storage on the Scan Router server finishes, the counts are not done. The count is executed even if regardless of confirmation of the arrival at the Scan Router server. 5-155 M052/M053/M054...
  • Page 378 When sending the same message to more than one place using broadcasting, the pages are only counted once. (For example, a 10-page fax is sent to location A and location B. The counter goes up by 10, not 20.) M052/M053/M054 5-156...
  • Page 379 8 701 5 Network 8 711 T:Scan PGS/Comp *CTL [0 to 9999999/ 0 / 1] S:Scan PGS/Comp *CTL [0 to 9999999/ 0 / 1] 8 715 These SPs count the number of pages sent by each compression mode. 5-157 M052/M053/M054...
  • Page 380 [0 to 9999999/ 0 / 1] 8 741 These SPs count the number of pages received by the physical port used to receive them. 8 741 1 PSTN-1 8 741 2 PSTN-2 8 741 3 PSTN-3 8 741 4 ISDN (G3,G4) M052/M053/M054 5-158...
  • Page 381 8 801 Note: This precise method of measuring remaining toner supply (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps). 8 801 1 K 5-159 M052/M053/M054...
  • Page 382 These SPs display the number of scanned sheets on which the coverage is 31% or higher. 8 881 1 BK Page/Toner Bottle *ENG [0 to 9999999/ 0 / 1] 8 891 These SPs display the amount of the remaining current toner. 8 891 1 BK M052/M053/M054 5-160...
  • Page 383 Includes time while the machine is performing 8 941 3 Energy Save Time background printing. Includes time in Energy Save mode with Engine on. 8 941 4 Low Power Time Includes time while machine is performing background printing. 5-161 M052/M053/M054...
  • Page 384 F-Code box registrations. Copy application registrations 8 951 7 Copy Program with the Program (job settings) feature. [0 to 255 / 0 / 255] Fax application registrations 8 951 8 Fax Program with the Program (job settings) feature. M052/M053/M054 5-162...
  • Page 385 8 999 15 Coverage: BW (%) 8 999 17 Coverage: BW Print Page (%) 8 999 101 Transmission Total: Color 8 999 102 Transmission Total: BW 8 999 103 FAX Transmission 8 999 104 Scanner Transmission: Color 8 999 105 Scanner Transmission: BW 5-163 M052/M053/M054...

  • Page 386: Input And Output Check

    Lock 5803 8 Tray Set (Tray 1) Not set 5803 9 Fusing Temp: Error No error Error 5803 10 Toner End Sensor Not end 5803 11 Paper Overflow Sensor 5803 12 Regist Sensor Paper not detected Paper detected M052/M053/M054 5-164...
  • Page 387 5803 31 1bin Relay Sensor Paper not detected Paper detected 5803 33 1bin Paper Set SN Paper not detected Paper detected 5803 34 1bin Paper Exit SN Paper not detected Paper detected 5803 35 Mecha Counter:Set Not installed Installed 5-165 M052/M053/M054...
  • Page 388 Paper not detected Paper detected 5803 54 PFU3:Paper Size Sensor See "Table 2" deccribed below. 5803 55 PFU3:T2 Paper Height SN See "Table 3" deccribed below. 5803 200 Scanner HP Sensor Not HP 5803 201 Platen Cover Sensor Open Close M052/M053/M054 5-166...
  • Page 389 Paper size sensor North America Europe/Asia 3 (bit2) 2 (bit1) 1 (bit0) Table 2: Paper Size Sensors (PFU 1, 2, 3) 0: Interrupted, 1: Not interrupted Models Paper size sensor North America Europe/Asia 1 (bit2) 2 (bit1) 3 (bit0) 5-167 M052/M053/M054...
  • Page 390 Paper not 6007 9 Original Set Sn Paper detected detected Paper not 6007 13 Registration Sn Paper detected detected 6007 15 Feed Cover ADF cover close ADF cover open Paper not 6007 17 Reverse Sn Paper detected detected M052/M053/M054 5-168...
  • Page 391 6145 10 Stapler HP Sensor Paper detected detected Paper not 6145 11 Staple Near End Sensor Paper detected detected Paper not 6145 12 Staple Self Priming Sensor Paper detected detected 6145 13 Front Door SW Front door closed Front door open 5-169 M052/M053/M054...

  • Page 392: Output Check Table

    5804 14 Relay CL 5804 15 Paper Feed CL 5804 16 Bypass Feed CL 5804 17 Regist CL 5804 18 Duplex Junction SOL 5804 19 LD1 LD1 unit in the laser unit 5804 20 LD2 LD2 unit in the laser unit M052/M053/M054 5-170...
  • Page 393 5804 35 Controller FAN:L 5804 36 Mecha Counter 5804 37 Mecha Counter 5804 38 Key Card 5804 39 PSU FAN:L 5804 40 PSU FAN2:L 5804 41 PFU :All OFF 5804 42 PFU1:Motor:H 5804 43 PFU1:Motor:L 5804 44 PFU1:Paper Feed CL 5-171 M052/M053/M054...
  • Page 394 5804 53 Main Motor:Rev:H 5804 54 Main Motor:Rev:L 5804 202 Scanner Lamp ARDF 6008 Display Description 6008 3 Feed Motor: Forward 6008 4 Feed Motor: Reverse 6008 5 Relay Motor: Forward 6008 9 Feed Clutch 6008 11 Junction Gate Solenoid M052/M053/M054 5-172...
  • Page 395 6146 003 Jogger Motor 6146 004 Sft Motor Shift Roller Motor 6146 005 Hitroll Motor Gathering Roller Motor 6146 006 Exit Guide Plate Motor 6146 007 Tray Motor Tray Lift Motor 6146 008 Staple Motor 6146 009 Stopper Solenoid Pick-up Solenoid 5-173 M052/M053/M054...

  • Page 396: Printer Service Mode

    Enable: Print jobs will be saved to an SD Card in the GW SD slot. bit 5 bit 6 bit 7 [RPCS,PCL]: Printable area frame border 0: Disable 1: Enable Prints all RPCS and PCL jobs with a border around the printable area. M052/M053/M054 5-174...
  • Page 397 Disable: The machine ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly. bit 4 bit 5 bit 6 bit 7 5-175 M052/M053/M054...
  • Page 398 Enable: Uses the same left margin as older HP models such as HP4000/HP8000. In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A" bit 3 bit 4 bit 5 bit 6 bit 7 M052/M053/M054 5-176...
  • Page 399 If enabled, the simplex pages of IPDS jobs will be printed on the front side because of printing on the back side of the page. This might reduce printing speed. bit 4 bit 5 bit 6 bit 7 5-177 M052/M053/M054...
  • Page 400 PS data or not. Pattern3: includes most PS commands. Pattern1: A small number of PS tags and headers bit 4 0: Disable 1: Enable Increase max number of the stored jobs to 1000 jobs. (100) (1000) M052/M053/M054 5-178...
  • Page 401 If enabled, simplex pages (in mixed simplex/duplex PS/PCL5 jobs only) bit 0 and the last page of an odd paged duplex job (PS, PCL5, PCL6) are always routed through the duplex unit. Not having to switch paper paths increases the print speed slightly. bit 1 to 7 5-179 M052/M053/M054...
  • Page 402 3 code) BW jobs submitted without a user code will be printed even if user code authentication is enabled. Note: Color jobs will not be printed without a valid user code. bit 4 to 7 M052/M053/M054 5-180...
  • Page 403 Job submission via USB or Parallel Port Spool printing (WIM >Configuration > Device Settings > System) bit 3 to 7 1003 [Clear Setting] Initializes settings in the System menu of the 1003 001 Initialize System user mode. 1003 003 Delete Program 5-181 M052/M053/M054...
  • Page 404 1006 001 Mode SP5-967. When you select "1," the document server is enabled regardless of Copy Service Mode SP5-967. 1100 [Media Print Device Setting] 1101 001 0: Disable 1: Enable Selects the setting for the media print device. M052/M053/M054 5-182...

  • Page 405: Scanner Service Mode

    0: enable, 1: disable 1009 1 Enable or disable remote scan. [Non Display Clear [0 or 1 / 0 / - ] 1010 *CTL Light PDF] 0: Display, 1: No display 1010 1 Enable or disable remote scan. 5-183 M052/M053/M054...
  • Page 406 Slot) mounted on the left rear corner of the machine. Operators can scan 1013 1 documents to either an SD card or a USB memory device inserted into this unit. This SP must be enabled (set to "1") in order for the device to function. M052/M053/M054 5-184...

  • Page 407: Sp2-Xxx (Scanning-Image Quality)

    Selects the compression ratio for clearlight PDF JPEG2000 for the two settings that can be selected at the operation panel. 2025 1 Compression Ratio (Normal) [5 to 95 / 25 / 1 /step ] *CTL 2025 2 Compression Ratio (High) [5 to 95 / 20 / 1 /step ] 5-185 M052/M053/M054...

  • Page 408: Fax Service Mode

    Fax Service Mode 5.13 FAX SERVICE MODE See the "Filed Service Manual" of Fax Option Type SP5200 about following information; Service Tables Bit Switches NCU Parameters Dedicated Transmission Parameters Service RAM Addresses M052/M053/M054 5-186...

  • Page 409: Firmware Update

    Encryption Overwrite Option card Language firmware Language Two languages can be Language1/ Operation Panel (16 languages) selected from 16 Language2 languages. Page description language Flash ROM on the RPCS RPCS (RPCS for XPS driver controller board data process) 5-187 M052/M053/M054...
  • Page 410 RFax controller board Flash ROM on the WebSys Web Service application Web Support controller board Document server Flash ROM on the WebDocBox Web Uapl application controller board Standard Java VM Java VM Java VM platform SDK1 SD card M052/M053/M054 5-188...

  • Page 411: Before You Begin

    "0" button on the operation panel of the copier. Make sure that the machine is disconnected from the network to prevent a print job for arriving while the firmware update is in progress before you start the firmware update procedure. 5-189 M052/M053/M054...

  • Page 412: Updating Firmware

    If the SD card is blank, copy the entire "romdata" folder onto the SD card. If the card already contains the "romdata" folder, copy the "M052" folder onto the card. If the card already contains folders up to "M052"", copy the necessary firmware files (e.g.

  • Page 413: Firmware Update Error

    For details, refer to the Error Message Table (see "Handling Firmware Update Error"). Firmware Update Error If a firmware update error occurs, this means the update was cancelled during the update because the module selected for update was not on the SD card. 5-191 M052/M053/M054...

  • Page 414: Recovery After Power Loss

    ROM update error will continue to show until the ROM is updated successfully. In this case, insert the card again and switch on the machine to continue the firmware download automatically from the card without the menu display. M052/M053/M054 5-192...

  • Page 415: Update Procedure For App2Me Provider

    15. Touch the "Extended Feature Settings" button twice. 16. Touch the "Extended Feature Info" tab on the LCD. 17. Touch the "App2Me" line. 18. Set the setting of the "Auto Start" to "On". 19. Touch the "Exit" button. 5-193 M052/M053/M054...

  • Page 416: Browser Unit Update Procedure

    13. Reconfirmation message appears on the LCD. 14. Touch "Yes" to uninstall the browser unit. 15. You will see "Uninstalling the extended feature... Please wait.", and then "Completed". 16. Touch "Exit" to go back to the setting screen. M052/M053/M054 5-194...

  • Page 417: Handling Firmware Update Errors

    Execute the recovery procedure for the intended Data incorrect after download module download, then repeat the installation interrupted procedure. Incorrect ROM data on the SD card, or data is Incorrect SD card version corrupted. 5-195 M052/M053/M054...
  • Page 418 Controller module download SD card and tray again, or replace controller failed board. SD update data is incorrect. The data on the SD Electronic confirmation check card is for another machine. Acquire correct failed update data then install again. M052/M053/M054 5-196...

  • Page 419: Outline Of Sd Card Appli Move

    1) The SD card can be the only proof that the user is licensed to use the application program. 2) You may need to check the SD card and its data to solve a problem in the future. 5-197 M052/M053/M054...

  • Page 420: Move Exec

    Select SP5-873-001 “Move Exec.” Follow the messages shown on the operation panel. Turn the main switch off. Remove the SD card from SD slot 2 (lower slot). 10. Turn the main switch on. 11. Check that the application programs run normally. M052/M053/M054 5-198...

  • Page 421: Undo Exec

    Remove the SD card from SD slot 2 (lower slot). This step assumes that the application programs in the SD card are used by the machine. 10. Turn the main switch on. 11. Check that the application programs run normally. 5-199 M052/M053/M054...

  • Page 422: Nvram Data Upload/Download

    In order to prevent an error during the download, be sure to mark the SD card that holds the uploaded data with the number of the machine from which the data was uploaded. You can upload NVRAM data from more than one machine to the same SD card. M052/M053/M054 5-200...

  • Page 423: Downloading An Sd Card To Nvram

    The serial number of the file on the SD card must match the serial number of the machine for the NVRAM data to download successfully. The download fails if the serial numbers do not match. This procedure does not download the following data to the NVRAM: Total Count C/O, P/O Count 5-201 M052/M053/M054...

  • Page 424: Card Save Function

    Subsequent jobs will not be stored. Card Save (New): Overwrites files in the card's /prt/cardsave directory. Limitation: Card Save cannot be used with PJL Status Readback commands. PJL Status Readbacks will not work. In addition they will cause the Card Save to fail. M052/M053/M054 5-202...
  • Page 425 “#” button to register the change. The result should look like: 00010000 [C]. By doing this, Card Save option will appear in the “List/Test Print” menu. Press “Exit” to exit SP Mode. Press the “User Tools/Counter” button. 5-203 M052/M053/M054...
  • Page 426 Card Save Function Select “Printer Features” [D]. 10. Card Save (Add) and Card Save (New) [E] should be displayed on the screen. Select Card Save (Add) or Card Save (New). 11. Press “OK” and then exit the “User Tools/Counter” menu. M052/M053/M054 5-204...

  • Page 427: Error Messages

    No memory: Insufficient working memory to process the job. Write error: Failed to write to the card. Other error: An unknown error occurred. If an error occurs, pressing “OK” will cause the device to discard the job and return to the ready state. 5-205 M052/M053/M054...

  • Page 428: Using Sp Modes

    Select “OK”. Select SP5902-001 (1 sheet print) or SP5902-002 (continuous), and then press “Execute”. Test Patterns Test Patterns Using BICU Pattern (No print) Vertical Line (1dot) Vertical Line (2dot) Horizontal Line (1dot) Horizontal Line (2dot) Grid Vertical Line M052/M053/M054 5-206...
  • Page 429 Hound’s Tooth Check (Vertical) Hound’s Tooth Check (Horizontal) Band (Horizontal) Band (Vertical) Checker Flag Pattern Density Pattern Full Dot Pattern Full White Pattern Grayscale Horizontal Grayscale (Horizontal Margin) Grayscale Vertical Grayscale (Vertical Margin) Grayscale Grayscale (Margin) Grayscale Grid 5-207 M052/M053/M054...

  • Page 430: Smc Print (Sp)

    Destination/market (see below) xxxxxx: Nth AIO produced in the month Code Description AIO included with machine Supply AIO Code Description M020 & M052 Series M85102 AIO 12K :NA :RIC M85103 AIO 25K :NA :RIC M85104 AIO 12K :EU M85105...

  • Page 431: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 15 ~ 17 3/14/2012 SC672 21 ~ 22 12/26/2012 SC824 3/14/2012...

  • Page 433: Service Call Conditions

    The job in progress will be erased The machine will reboot automatically after approximately 30 seconds. The operator can wait until the machine reboots automatically or touch “Reset” on the screen to reset the machine immediately and go back to the copy screen. M052/M053/M054...

  • Page 434: Sc Code Descriptions

    The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a fax machine or the network server, or while the machine is accessing the hard disk or memory for reading or writing data. M052/M053/M054...

  • Page 435: Sc1Xx: Scanning

    Scanner motor harness loose, broken, defective at scanner motor or at BCU Scanner HP sensor harness, loose, broken, defective at HP sensor or at BICU Scanner motor or motor driver board defective Scanner motor drive board defective Scanner HP sensor defective M052/M053/M054...
  • Page 436 The machine could not acquire the white or black peak level setting at power on. Harnesses at SBU or BICU loose, broken, defective Anti-condensation heater (option) in scanner unit not operating Exposure lamp harness, loose, broken, defective Exposure lamp defective Scanner drive error SBU defective M052/M053/M054...
  • Page 437 Copy Data Security Unit error An error occurred when the machine attempted to recognize the Copy Data Security Unit board. Check installation of Copy Data Security (CDS) Unit CDS unit not correct type for the machine CDS unit defective M052/M053/M054...

  • Page 438: Sc2Xx: Laser Exposure

    Polygon motor error 1: XSCRDY signal error The XSCRDY signal remained HIGH four times consecutively while the LD unit was firing. Polygon motor/driver board harness loose or broken Polygon motor/driver board defective Laser unit defective BICU defective M052/M053/M054...
  • Page 439 The FGATE signal did not go off within the prescribed time. (The BICU generates the FGATE signal and sends it to the LD unit when the registration sensor switches on.) BICU, Controller board harness loose or broken BICU defective Controller board defective M052/M053/M054...

  • Page 440: Sc4Xx: Image Processing

    A transfer roller current leak signal wad detected higher or lower than 50% for 200 ms. (The current feedback signal for the transfer roller was not detected within the correct time.) High voltage supply board set incorrectly or defective Transfer roller set incorrectly or damaged Transfer roller set incorrectly M052/M053/M054...

  • Page 441: Sc5Xx: Paper Feed And Fusing

    The temperature of the hot roller remained below 0 C for 7 sec at the center of the hot roller. Fusing thermistor out of its position because of incorrect installation Fusing thermistor disconnected or defective Fusing temperature warm-up error (center) M052/M053/M054...
  • Page 442 Heating roller fusing lamp consecutive full power 1 When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 12 seconds. Broken heating roller thermostat Broken heating roller fusing lamp M052/M053/M054 6-10...
  • Page 443 Note: This SC is issued only if SP1159 is set to "1". Remove the paper jam in the fusing unit. Make sure that the paper path in the fusing unit is clear. 6-11 M052/M053/M054...

  • Page 444: Sc6Xx: Device Communication

    BICU harness connection loose, broken BICU defective External noise Communication timeout between BICU and finisher A break (LOW) signal was received from the finisher. Finisher serial cable connection loose, broken BICU defective Finisher main board defective External noise M052/M053/M054 6-12...
  • Page 445 BICU control data transfer abnormal A sampling of the control data sent from the BCU reveals an abnormality. Controller board defective External noise BCU board defective Check the connection between the controller board and BICU. Replace the controller board. Replace the BICU. 6-13 M052/M053/M054...
  • Page 446 EEPROM defective. Turn the machine power off/on after replacing the EEPROM. BICU defective. Engine board mismatch error Engine board and controller mismatch detected. Wrong engine board installed. Wrong controller board installed. Check the type of engine board and controller board. Replace the BICU. Replace the controller board. M052/M053/M054 6-14...
  • Page 447 BICU serial communication error: Time out -001 -002 BICU serial communication error: Retry error -003 BICU serial communication error: Download error -004 BICU serial communication error: UART error The serial communication error occurs in the BICU. Noise Defective BICU Replace the BICU. 6-15 M052/M053/M054...
  • Page 448 Print request (PRREQ) command error The BICU did not receive a print request command from the controller with the prescribed time once the paper reached the registration sensor. Harness connection at BICU, Controller board loose or broken Defective BICU Defective Controller Board M052/M053/M054 6-16...

  • Page 449: Sc7Xx: Peripherals

    Number of sheets in stack exceeds allowed number of sheets for stapling Stapler motor obstructed Stapler motor defective PFU installation error Four paper feed units or more are installed in the main machine. Install three paper feed units or less in the main machine. 6-17 M052/M053/M054...
  • Page 450 Check the connections to the exit guide plate motor. Replace the exit guide plate motor. Finisher shift roller motor error Motor overload Loose connection of the shift roller motor Defective shift roller motor Check the connections to the shift roller motor. Replace the shift roller motor. M052/M053/M054 6-18...
  • Page 451 Stack height lever sensor does not turn on when the stack height lever solenoid turns off. Paper jam message is displayed at 1st error detection. SC is issued at 2nd error detection. Loose connection of the stack height lever solenoid Defective stack height lever solenoid Defective stack height lever sensor 6-19 M052/M053/M054...

  • Page 452: Sc8Xx: Controller

    The error code is not displayed on the operation panel. Self-diagnostics error: CPU Cut-in in ASIC occurs. Defective ASIC Defective devices in which ASIC detects cut-in. Damaged boot monitor program or self-diagnostic program Replace the controller board. Reinstall the boot monitor or self-diagnostic program. M052/M053/M054 6-20...
  • Page 453 Replace the Controller board. Flash ROM verification error Verification error of the flash ROM on the controller board occurs. This SC is logged at 1st error detection. SC819 is issued at 2nd error detection. Defective flash ROM (controller board) 6-21 M052/M053/M054...
  • Page 454 Wireless LAN board defective wireless LAN board (802.11b or Wireless board connection not Bluetooth). tight Wireless LAN board error An error is detected for the wireless Wireless LAN board defective LAN board (802.11b or Bluetooth). PCI connector loose M052/M053/M054 6-22...
  • Page 455 Other error See SC991 HDD data encryption error Encryption of data on the hard disk failed. HDD check error Format the HDD Power loss during Format the HDD encryption 10 B Data read/write error See SC863 below 6-23 M052/M053/M054...
  • Page 456 HDD defective correctly, due to a bad sector on the Controller board defective HDD error 4 HD data CRC error. During operation HDD defective of the HD, the HD responded with a CRC error. M052/M053/M054 6-24...
  • Page 457 SD card error 3: SD card access SD card not inserted correctly SD card defective An error occurred while an SD card Controller board defective was used. Note: If you want to try to reformat the SD card, use SD Formatter Ver 1.1. 6-25 M052/M053/M054...
  • Page 458 HDD/NVRAM after the Delete All and try the operation again. option was used. Install the Data Overwrite Note: The source of this error is the Security Unit again. Data Overwrite Security Unit D362 HDD defective running from an SD card. M052/M053/M054 6-26...
  • Page 459 Authentication area error Authentication application error is detected. Error data in an authentication application reaches the management limit. Software error ⇒ Cycle the machine off/on. A software error occurred in the GW Update Controller firmware. controller. Controller board defective. 6-27 M052/M053/M054...

  • Page 460: Sc9Xx: Others

    Note: When this SC occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. Note the above data and the situation in which this SC occurs. Then report the data and conditions to your technical control center. M052/M053/M054 6-28...
  • Page 461 Unexpected Software Error Software encountered an unexpected Software defective operation not defined under any SC An error undetectable by any other SC code occurred code. 6-29 M052/M053/M054...
  • Page 462 An option required by the application may not be installed. Confirm which devices are required for the application. Make sure all devices are configured correctly. If the problem is with the fax unit, the nesting of the fax group may be too complicated M052/M053/M054 6-30...
  • Page 463 SMC - Logging (SP5-990-004) Printer driver settings used when the problem occurs All data displayed on the screen (SC code, error code, and program address where the problem is logged.) Image file which causes the problem, if possible 6-31 M052/M053/M054...

  • Page 464: Electrical Component Defects

    24V and 12V power to the BICU are not supplied. FU203 10A/250V SC may be issued. FU208 5A/250V 5V power to the BICU is not supplied. For continued protection against risk of fire, replace only with same type and rating of fuse. M052/M053/M054 6-32...

  • Page 465: Jam Detection

    Vertical transport sensor at the 2nd 7504 1 At Power ON paper feed unit does not turn off at power-on. Vertical transport sensor at the 3rd paper feed unit does not turn off at power-on. 6-33 M052/M053/M054...
  • Page 466 Bypass: ON Paper is not fed from the by-pass tray. 7504 9 Duplex: ON Paper is not fed from the duplex unit. Vertical transport sensor does not detect 7504 13 T2 Transport: ON paper from tray 2 (PFU). M052/M053/M054 6-34...
  • Page 467 Paper stays at the registration sensor of 7504 57 Registration: OFF the 1st PFU. 7504 60 Paper Exit: OFF Paper stays at the paper exit sensor. B/ Z1 7504 64 Inverter: OFF (IN) Paper stays at the paper exit sensor. 6-35 M052/M053/M054...
  • Page 468 Paper jam occurs at the gathering roller 7504 245 Motor motor. Paper jam occurs at the exit guide plate 7504 246 FIN: Exit Guide Motor motor. FIN: Output Tray 7504 247 Paper jam occurs at the tray lift motor. Motor M052/M053/M054 6-36...
  • Page 469 Paper Size Code Size Code Paper Size Size Code Paper Size A4 LEF B4 SEF A5 LEF B5 SEF B5 LEF DLT SEF LT LEF LG SEF HLT LEF LT SEF A3 SEF HLT SEF A4 SEF Others A5 SEF 6-37 M052/M053/M054...
  • Page 470 7505 4 Registration: ON paper. 7504 8 Inverter: OFF Paper stays at the DF inverter sensor. DF inverter sensor does not detect 7504 54 Inverter: ON paper. Paper stays at the DF registration 7504 58 Registration: OFF sensor. M052/M053/M054 6-38...

  • Page 471: Paper Jam Detection Sensor Location

    Jam Detection Paper Jam Detection Sensor Location 1. Duplex inverter sensor 7. Registration sensor 2. 1 bin tray paper exit sensor (M052/M053 8. Vertical transport sensor (PFU1) only) 9. Vertical transport sensor (PFU2) 3. Finisher entrance sensor (M054 only) 10. Vertical transport sensor (PFU3) 4.

  • Page 473: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 475: Energy Save

    Off mode when the Auto Off timer expires. It skips the Panel Off mode. Example Panel off: 2 min. Sleep: 1 min. The machine goes to sleep mode after 1 minute. Panel Off is not used. M052/M053/M054...

  • Page 476: Return To Stand-By Mode

    To use SP8941 to calculate the energy consumed: At the start of the measurement period, read the values of SP8941 001 to 005. At the end of the measurement period, read the values of SP8941 001 to 005 again. M052/M053/M054...
  • Page 477 Time 306163.0 308046.0 31.38 5.62 Energy 003: save Energy (Panel off) Save Time 74000 75111.0 18.52 148.09 2.74 Low power 004: Low Power Time 148000 150333 38.88 4.32 Sleep 005: Off Mode Time 508776.0 520377.0 193.35 0.35 Total 17.47 M052/M053/M054...

  • Page 478: Paper Save

    1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! 3. Duplex + Combine: Using both features together can further reduce paper volume by 3/4! M052/M053/M054...

  • Page 479: How To Calculate The Paper Reduction Ratio

    B = (1) + (3) + (4) (1) Total counter: SP 8581 001 (pages) (2) Single-sided with duplex mode: SP 8421 001 (pages) (3) Single-sided with combine mode: SP 8421 004 (pages) (4) Duplex with combine mode: SP 8421 005 (pages) M052/M053/M054...
  • Page 480 M052/M053/M054 SERVICE MANUAL APPENDICES...
  • Page 482 M052/M053/M054 APPENDICES TABLE OF CONTENTS APPENDIX: SPECIFICATIONS ........... 1-1     SPECIFICATIONS ..................1-1     1.1.1 GENERAL SPECIFICATIONS ............1-1     Mainframe .................... 1-1   Printer ....................1-4   Scanner ....................1-4   ARDF ....................1-5   Internal Finisher ................... 1-5  ...

  • Page 484: Appendix: Specifications

    APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 12/19/2012 Wristband tray...

  • Page 486: General Specifications

    Print: 600 dpi / 2 bits/pixel Original type: Sheets, book, objects Maximum original size: A4/11" x 17" Original reference Left rear corner position: First Copy Time: 10 seconds or less (A4, LT, SEF) Warm-up Time: 20 seconds or less SM Appendix M052/M053/M054...
  • Page 487 5 W or less for MF1/MF1f 8W or less for MF1m MF1: 71.8 dB (A) for mainframe, 75.8 dB (A) for full system Noise Emission: MF1m/MF1f: 72.0 dB (A) for mainframe, 76.0 dB (A) for full (Sound Power Level) system M052/M053/M054 SM Appendix...
  • Page 488 Up to 999 sheets Arbitrary: From 25 to 400% (1% step) for Book From 25 to 200% (1% step) for ARDF Fixed: North America EU/ASIA Zoom: 100% 100% 129% 141% 155% 200% Memory: 1 GB HDD: 128 GB SM Appendix M052/M053/M054...

  • Page 489: Printer

    30ipm (A4, SEF, 200dpi, Mono 1bit, MH compression with ADF) Scanning Speed Color: over 30ipm (A4, SEF, 200dpi with FC letter/ photo/ JPEG standard compression with ADF) Standard Scanner DF: 600 x 300 dpi Resolution: Book: 600 x 600 dpi Network Interface: 100/10Base-TX, IEEE802.11a/g M052/M053/M054 SM Appendix...

  • Page 490: Ardf

    A6 to LG Paper Weight: 52 to 256 g/m (14 to 68 lb.) Tray Capacity: 250 sheets: A4, LT or smaller Staple capacity: 50 sheets (A4, LT or smaller) Staple position: 1 position Staple replenishment: Cartridge (5000 staples) SM Appendix M052/M053/M054...

  • Page 491: Fcu

    G3: 3 s at 28800 bps; Measured with G3 ECM using memory for Transmission Time: an ITU-T #1 test document (Slerexe letter) at standard resolution Data Compression: MH, MR, MMR, JBIG Protocol: Group 3 with ECM V.34, V.17 (TCM), V.29, V.17 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FSK) M052/M053/M054 SM Appendix...
  • Page 492 ECM: 128 KB Standard: 4 MB With optional Expansion Memory: 28 MB Memory Capacity: Page Memory Standard: 4 MB (Print: 2 MB + Scanner: 2 MB) With optional Expansion Memory: 8 MB (Print 4 MB + Scanner: 4 MB) SM Appendix M052/M053/M054...
  • Page 493 Maximum number of page 1000 1000 for memory transmission Memory capacity for memory transmission 2240 (See the Note below) Measured using an ITU-T #1 test document (Slerexe letter) at standard resolution, auto image density mode, and Text mode. M052/M053/M054 SM Appendix...

  • Page 494: Ifax Specifications

    A-POP Remark: The machine must be set up as an e-mail client before installation. Any client PCs connected to the machine through a LAN must also be e-mail clients, or some features will not work (e.g. Autorouting). SM Appendix M052/M053/M054...

  • Page 495: Ip-Fax Specifications

    VoIP gateway. Receive a fax sent from an IP-Fax compatible fax through a IP-Fax reception network. function: Also capable of receiving fax from a G3 fax connected the public telephone lines via a VoIP gateway. M052/M053/M054 1-10 SM Appendix...

  • Page 496: Option Specifications

    450 mm x 515.6 mm x 150 mm (17.8" × 20.3" × 5.9") Dimensions (W x D x H): M376: 450 mm x 515.6 mm x 220 mm (17.8" × 20.3" x 8.7") M375: 9 kg (19.9 lb.) or less Weight: M376: 12 kg (26.5 lb.) or less SM Appendix 1-11 M052/M053/M054...

  • Page 497: Supported Paper Sizes

    16K SEF 7.25" x 10.5" 102 x 98 x 216 70 x 216 Custom (Width) 4.02" x inch 3.94" x 8.5" 2.76" x 8.5" 8.5" Custom 148 x 148 x 355.6 127 x 1260 (Length) 355.6 M052/M053/M054 1-12 SM Appendix...
  • Page 498 C6 Env. 114 x 162 mm C5 Env. 162 x 229 mm DL Env. 110 x 220 mm Y: Supported: the sensor detects the paper size. Y#: Supported: the user specifies the paper size. N: Not supported SM Appendix 1-13 M052/M053/M054...

  • Page 499: Software Accessories

    TWAIN scanner, this driver must be installed. System Requirements Operating system Windows XP/Vista/7 Windows Server 2003/2003 R2/2008/2008 R2 Operates in 32-bit compatibility mode on 64-bit operating systems Display resolution 800 × 600 pixels, 256 colors or higher M052/M053/M054 1-14 SM Appendix...

  • Page 500: Lan-Fax Driver

    Software Accessories 1.3.3 LAN-FAX DRIVER This driver is required to use LAN-Fax functions. System Requirements Operating system Windows XP/Vista/7 Windows Server 2003/2003 R2/2008/2008 R2 Display resolution VGA 640 × 480 pixels or more SM Appendix 1-15 M052/M053/M054...
  • Page 502 APPENDIX: PREVENTIVE MAINTENANCE TABLES R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 504: Appendix: Preventive Maintenance

    Symbol keys: C: Clean, R: Replace, L: Lubricant, I: Inspect Item 6/25 K 120 K Remarks Scanner Reflector Optics cloth 1st/2nd/3rd mirrors Optics cloth Front and Rear Rails Dry cloth Exposure Glass Dry cloth; alcohol ADF Exposure Glass Dry cloth; alcohol PCDU Transfer Transfer Roller SM Appendix M052/M053/M054...

  • Page 505: Other Yield Parts

    Damp cloth; alcohol Friction Pad Damp cloth; alcohol Sensors Blower brush White Plate Dry or damp cloth Transport Roller Damp cloth; alcohol Exit Roller Damp cloth; alcohol Inverter Roller Damp cloth; alcohol Idle Rollers Damp cloth; alcohol M052/M053/M054 SM Appendix...

  • Page 506: Internal Finisher

    Pick-up Roller Dry cloth Relay Roller Damp cloth Bottom Plate Pad Damp cloth Sensors Blower brush 1 Bin Tray Items Remarks Rollers Damp cloth Exit Tray Damp cloth Exit Sensor Blower brush Paper Sensor Blower brush Bearing S552R SM Appendix M052/M053/M054...
  • Page 507 M381 FAX OPTION TYPE SP5200 R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 509 FAX OPTION TYPE SP5200 (M381) TABLE OF CONTENTS INSTALLATION PROCEDURE ............1       FAX OPTION INSTALLATION ............... 1   REPLACEMENT AND ADJUSTMENT ........... 2       FCU ....................... 2   TROUBLESHOOTING ..............3     ERROR CODES .................... 3  ...
  • Page 510 4.3.4 COMMUNICATION SWITCHES ............75     4.3.5 G3 SWITCHES ................... 85     4.3.6   IP FAX SWITCHES ................94     NCU PARAMETERS ................. 103   DEDICATED TRANSMISSION PARAMETERS ........117     4.5.1 PROGRAMMING PROCEDURE ............117  ...

  • Page 511: Symbols Used In This Manual

    READ THIS FIRST Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 513: Installation Procedure

    1. INSTALLATION PROCEDURE 1.1 FAX OPTION INSTALLATION The installation procedure for the fax unit option (M381) and memory unit (G578) is described in the Filed Service Manual of the M052/M053/M054. For details, refer to the Filed Service Manual of the M052/M053/M054. M381...

  • Page 514: Replacement And Adjustment

    2. REPLACEMENT AND ADJUSTMENT 2.1 FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. Set the correct date and time with the User Tools: User Tools > System Settings > Timer Setting >...

  • Page 515: Troubleshooting

    Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report.
  • Page 516 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Try changing the tx level and/or cable equalizer settings. Replace the FCU. The other terminal may be faulty; try sending to another machine. CFR or FTT not received 0-04 If the rx signal is weak or defective, there may after modem training be a bad line.
  • Page 517 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Replace the FCU. The other end may have jammed or run out of No post-message paper. 0-07 response from the other The other end user may have disconnected end after a page was sent the call.
  • Page 518 Error Codes Code Meaning Suggested Cause/Action The other terminal is not capable of accepting the following functions, or the other terminal's memory The other terminal is not is full. 0-15 capable of specific Confidential rx functions. Transfer function SEP/SUB/PWD/SID Check the line connection. Replace the FCU.
  • Page 519 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Replace the FCU. Defective remote terminal. The signal from the other end was interrupted for Check for line noise or other line problems. 0-22 more than the acceptable Try adjusting the acceptable modem carrier modem carrier drop time drop time.
  • Page 520 Error Codes Code Meaning Suggested Cause/Action Polarity changed during Check the line connection. 0-52 communication Retry communication. FCU does not detect the FCU firmware or board defective. 0-55 SG3. SG3 firmware or board defective. The stored message data 0-56 exceeds the capacity of the SG3 firmware or board defective.
  • Page 521 Error Codes Code Meaning Suggested Cause/Action The calling terminal could not detect a JM due The called terminal fell to noise, etc. back to T.30 mode, A network that has narrow bandwidth cannot 0-77 because it could not detect pass JM to the other end. a CJ in response to JM Check the line connection and condition.
  • Page 522 Error Codes Code Meaning Suggested Cause/Action The line was disconnected because the other terminal The other terminal was incompatible. requested a data rate 0-86 Ask the other party to contact the using MPh that was not manufacturer. available in the currently selected symbol rate.
  • Page 523 Error Codes Code Meaning Suggested Cause/Action JBIG data reconstruction 2-28 error (Timeout) JBIG trailing edge maker FCU defective 2-29 error Check the destination device. The machine resets itself If this is frequent, update the ROM, or replace 2-50 for a fatal FCU system the FCU.
  • Page 524 Error Codes Code Meaning Suggested Cause/Action Print data error when Test the SAF memory. 5-23 printing a substitute rx or Ask the other end to resend the message. confidential rx message Replace an SD card or HDD. 5-25 SAF file access error Replace the FCU.
  • Page 525 Error Codes Code Meaning Suggested Cause/Action Check for a noisy line. Adjust the tx levels of the communicating 6-09 G3 ECM - ERR received machines. See code 6-05. Check for line noise. G3 ECM - error frames still Adjust the tx level (use NCU parameter 01 or received at the other end 6-10 the dedicated tx parameter for that address).
  • Page 526 Error Codes Code Meaning Suggested Cause/Action Error occurred during sending to the SMTP server. Occurs for any error other than 14-01 14-00 SMTP Send Error to 16. For example, the mail address of the system administrator is not registered. Failed to connect to the SMTP server (timeout) because the server could not be found.
  • Page 527 Error Codes Code Meaning Suggested Cause/Action Failed to access the SMTP server because the access is denied. SMTP server operating incorrectly. Contact the system administrator to determine if there is a problem with the SMTP server and to check that the SMTP server settings are correct.
  • Page 528 Error Codes Code Meaning Suggested Cause/Action The designated user does not exist. The designated user does not exist on the User Not Found on SMTP 14-06 SMTP server. Server (551) The designated address is not for use with direct SMTP sending. Failed to access the SMTP server because the transmission failed.
  • Page 529 Error Codes Code Meaning Suggested Cause/Action Update the software because of the defective 14-14 Security Locked File Error software. The transmitting a mail is interrupted via DCS due to the incorrect data. 14-15 Mail Data Error Update the software because of the defective software.
  • Page 530 Error Codes Code Meaning Suggested Cause/Action Neither the mail address of the machine nor No Mail Address For the 14-33 the mail address of the network administrator Machine is registered. Operational error in normal mail sending or Address designated in the direct SMTP sending.
  • Page 531 Error Codes Code Meaning Suggested Cause/Action Mail Address Not 15-03 The mail address has not been registered. Registered 15-10 DCS Mail Receive Error Error other than 15-11 to 15-18. The DNS or POP3/IMAP4 server could not be found: The IP address for DNS or POP3/IMAP4 15-11 Connection Error server is not stored in the machine.
  • Page 532 Error Codes Code Meaning Suggested Cause/Action The transmission cannot be delivered to the final destination: Send/Delivery Destination 15-39 Destination file format is incorrect. Error Could not create the destination for the file transmission. Reception rejected because the transaction 15-41 SMTP Receive Error exceeded the limit for the "Auth.
  • Page 533 Error Codes Code Meaning Suggested Cause/Action The file received as an attachment caused the TIFF decompression error: 15-64 TIFF Decompression Error The TIFF format of the attachment is corrupted. Software error. The file could not be received because the 15-71 Not Binary Image Data attachment was not binary image data.
  • Page 534 Error Codes Code Meaning Suggested Cause/Action Transaction could not complete due to a 15-93 Memory Access Error malfunction of SAF memory. The machine rejected an incoming e-mail for transfer request, because the ID code in the 15-94 Incorrect ID Code incoming e-mail did not match the ID code registered in the machine.
  • Page 535 Error Codes Code Meaning Suggested Cause/Action The machine software resets itself after a fatal Update the ROM 25-00 transmission error Replace the FCU. occurred F0-xx V.34 modem error Replace the FCU. Update the SG3 modem ROM. Replace the SG3 board. F6-xx SG3 modem error Check for line noise or other line problems.

  • Page 536: Ifax Troubleshooting

    IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action [Remarks] Route Check that the LAN cable is connected to 1. Connection with the machine.
  • Page 537 IFAX Troubleshooting Communication Item Action [Remarks] Route Check the LAN parameters Check if there is an IP address conflict 1. LAN settings in with other PCs. the machine [Use the "Network" function in the User Tools. If there is an IP address conflict, inform the administrator.] Make sure that the machine can log into the e-mail server.
  • Page 538 IFAX Troubleshooting Communication Item Action [Remarks] Route Make sure that the PC can log into the e-mail server. 1. E-mail account Check that the account and password on the Server stored in the server are the same as in the machine. [Ask the administrator to check.] Make sure that the client devices which have an account in the server can...

  • Page 539: Ip-Fax Troubleshooting

    IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)

  • Page 540: Cannot Send Via Voip Gateway

    IP-Fax Troubleshooting Check Point Action Request the network administrator to increase the bandwidth. Raise the delay level. 11 Network bandwidth too narrow? IPFAX SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax 12 Remote fax cancelled transmission? cancelled the transmission.

  • Page 541: Cannot Send By Alias Fax Number

    IP-Fax Troubleshooting 11 Remote fax a G3 fax? Check that the remote fax is a G3 fax. 12 G3 fax is connected to VoIP gateway? Check that G3 fax is connected. 13 Remote G3 fax turned on? Check that G3 fax is switched on. Request the network administrator to increase the bandwidth.
  • Page 542 IP-Fax Troubleshooting 10 IP address of local fax registered? Register the IP address of the local fax. Register the Alias number of the local 11 Alias number of local fax registered? fax. 12 Remote fax registered in Gatekeeper? Contact the network administrator. Check whether the remote fax is a T38 13 Remote fax a T.38 terminal? terminal.

  • Page 543: Ip-Fax Reception

    DNS server registered when host name The sender machine displays this specified on sender side? error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.

  • Page 544: Cannot Receive By Voip Gateway

    IP-Fax Troubleshooting Cannot receive by VoIP Gateway. Check Point Action LAN cable connected? Check the LAN cable connection. Cannot breach the firewall. Request the Firewall/NAT is installed? remote fax to send by using another method (Fax, Internet Fax) VoIP Gateway installed correctly? Contact the network administrator.

  • Page 545: Cannot Receive By Alias Fax Number

    Contact the network administrator. Gatekeeper installed correctly? The sender machine displays this error code when the sender fax is a Ricoh model. Contact the network administrator. Power to Gatekeeper switched on? The sender machine displays this error code when the sender fax is a Ricoh model.
  • Page 546 IPFAX SW06 Check whether the remote fax cancelled 11 Remote fax cancelled transmission? the transmission. Contact the network administrator. 12 Local fax registered in Gatekeeper? The sender machine displays this error code when the sender fax is a Ricoh model. M381...

  • Page 547: Service Table

    Beforehand 4. SERVICE TABLE 4.1 BEFOREHAND Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off. The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a facsimile or the network server, or while the machine is accessing the hard disk or memory for reading or writing data.

  • Page 548: Service Tables

    Service Tables 4.2 SERVICE TABLES 4.2.1 SP1-XXX (BIT SWITCHES) Bit Switches Mode No. Function System Switch Change the bit switches for system settings for the 001 – 032 00 – 1F fax option. "Bit Switches" Ifax Switch Change the bit switches for internet fax settings for 001 –...

  • Page 549: Sp2-Xxx (Ram Data)

    Service Tables 4.2.2 SP2-XXX (RAM DATA) Mode No. Function RAM Read/Write Change RAM data for the fax board directly. "Service RAM Addresses" Memory Dump G3-1 Memory Print out RAM data for the fax board. Dump "Service RAM Addresses" G3-1 NCU Parameters NCU parameter settings for the standard G3 001 –...

  • Page 550: Sp3-Xxx (Tel Line Settings)

    Service Tables 4.2.3 SP3-XXX (TEL LINE SETTINGS) Mode No. Function Service Station Fax Number Enter the fax number of the service station. Serial Number Enter the fax unit’s serial number. PSTN-1 Port Settings Select the line type setting for the G3-1 line. If Select Line the machine is installed on a PABX line, select "PABX", "PABX(GND)"...

  • Page 551: Sp4-Xxx (Rom Versions)

    Service Tables 4.2.4 SP4-XXX (ROM VERSIONS) Mode No. Function FCU ROM Version Displays the FCU ROM version. Error Codes Displays the latest 64 fax error codes. G3-1 ROM Version Displays the G3-1 modem version. 4.2.5 SP5-XXX (INITIALIZING) Mode No. Function Initialize SRAM (except Secure) Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock.

  • Page 552: Sp6-Xxx (Reports)

    Service Tables 4.2.6 SP6-XXX (REPORTS) Mode No. Function System Parameter List Touch the "ON" button to print the system parameter list. Service Monitor Report Touch the "ON" button to print the service monitor report. G3 Protocol Dump List G3 All Prints the protocol dump list of all Communications communications for all G3 lines.
  • Page 553 Service Tables Log List Print out All log files Printer SC/TRAP Stored Decompression Scanner JOB/SAF These log print out functions are for designer Reconstruction use only. JBIG Fax Driver G3CCU Fax Job Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line.

  • Page 554: Sp7-Xxx (Tests)

    Service Tables 4.2.7 SP7-XXX (TESTS) These are the test modes for PTT approval. Function G3-1 Modem Tests G3-1 DTMF Tests Ringer Test G3-1 V34 (S2400baud) G3-1 V34 (S2800baud) G3-1 V34 (S3000baud) G3-1 V34 (S3200baud) G3-1 V34 (S3429baud) Recorded Message Test M381...

  • Page 555: Bit Switches

    Bit Switches 4.3 BIT SWITCHES Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.
  • Page 556 Bit Switches e.g. 0000 (1) // 32 (2) V34 (3) // 288 (4) // 264 (5) // L0100 (6) 03 (7) 04 (8) (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate...
  • Page 557 Bit Switches This is only used for communication troubleshooting. It shows the content of the Protocol dump list output after transmitted facsimile protocol signals. Always each communication reset this bit to 0 after finishing testing. 0: Off If system switch 09 bit 6 is at "1", the list is only 1: On printed if there was an error during the communication.
  • Page 558 Bit Switches (0,0): All RDS systems are always locked out. Memory read/write by RDS (0,1), (1,0): Normally, RDS systems are locked Bit 7: 0, Bit 6: 0 out, but the user can temporarily switch RDS on to Always disabled allow RDS operations to take place. RDS will Bit 7: 0, Bit 6: 1 automatically be locked out again after a certain User selectable...
  • Page 559 Bit Switches System Switch 08 - Not used (Do not change the factory settings.) System Switch 09 [SP No. 1-101-010] FUNCTION COMMENTS Addition of image data from If this feature is enabled, the top half of the first confidential transmissions on page of confidential messages will be printed on the transmission result report transmission result reports.
  • Page 560 Bit Switches This switch becomes effective only when system Conditions for printing the switch 00 bit 6 is set to 1. protocol dump list 1: Set this bit to 1 when you wish to print a protocol 0: Print for all communications dump list only for communications with errors.
  • Page 561 Bit Switches System Switch 0B - Not used (Do not change the factory settings.) System Switch 0C - Not used (Do not change the factory settings.) System Switch 0D - Not used (Do not change the factory settings.) System Switch 0E [SP No. 1-101-015] FUNCTION COMMENTS 0-1 Not used...
  • Page 562 Bit Switches System Switch 0F [SP No. 1-101-016] FUNCTION COMMENTS Country/area code for functional settings (Hex) This country/area code determines the 00: France 11: USA factory settings of bit switches and RAM 01: Germany 12: Asia addresses. However, it has no effect on the NCU parameter settings and communication 02: UK 12: Asia...
  • Page 563 Bit Switches System Switch 10 [SP No. 1-101-017] FUNCTION COMMENTS Threshold = N x 128 KB + 256 KB Threshold memory level for N can be between 00 - FF(H) parallel memory transmission Default setting: 02(H) = 512 KB System Switch 11 [SP No. 1-101-018] FUNCTION COMMENTS TTI printing position...
  • Page 564 Bit Switches System Switch 12 [SP No. 1-101-019] FUNCTION COMMENTS TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for TTI printing position in the the TTI from the left edge of the paper. If the TTI is main scan direction moved too far to the right, it may overwrite the file number which is on the top right of the page.
  • Page 565 Bit Switches System Switch 15 [SP No. 1-101-022] FUNCTION COMMENTS Not used Do not change the settings. 1: The machine will restart from the Energy Saver mode quickly, because the +5V power supply is Going into the Energy Saver active even in the Energy Saver mode. mode automatically The LED of the operation switch is flashing instead 0: Enabled...
  • Page 566 Bit Switches System Switch 16 [SP No. 1-101-023] FUNCTION COMMENTS 1: The machine sends messages simultaneously Parallel Broadcasting using all available ports during broadcasting. 0: Disabled NOTE: If a customer wants to keep a line available 1: Enabled for fax reception or other reasons, select "0" (Disable).
  • Page 567 Bit Switches System Switch 1A [SP No. 1-101-027] FUNCTION COMMENTS Sets a value of 4K. If the amount of memory remaining falls below 4K, documents received in memory are printed to LS RX memory remaining create more space in memory. refresh value setting Initial value: 0x80 (512K) 00-FF (0-1020 KB: Hex)
  • Page 568 Bit Switches System Switch 1E [SP No. 1-101-031] FUNCTION COMMENTS 0: When this switch is on and the journal history becomes full, the next report prints. If the journal history is not deleted, the next transmission cannot be received. This prevents overwriting Communication after the communication records before the machine can Journal data storage area has...
  • Page 569 Bit Switches If authorized reception is enabled but the user has stored no acceptable sender RTIs or CSIs, the Action when authorized machine will not be able to receive any fax reception is enabled but messages. authorized RTIs/CSIs are not If the customer wishes to receive messages from yet programmed any sender that includes an RTI or CSI, and to...
  • Page 570 Bit Switches 0: When the fax unit detects a fax SC code other than SC1201 and SC1207, the fax unit Action when a fax SC has automatically resets itself. occurred 1: When the fax unit detects any fax SC code, the 0: Automatic reset fax unit stops.

  • Page 571: I-Fax Switches

    Bit Switches 4.3.2 I-FAX SWITCHES I-fax Switch 00 [SP No. 1-102-001] FUNCTION COMMENTS This setting sets the maximum size of the original Original Width of TX that the destination can receive. (Bits 3~7 are Attachment File reserved for future use or not used.) 0: Off (not selected), 1: On (selected) If more than one of these three bits is set to "1", the larger size has priority.
  • Page 572 Bit Switches I-fax Switch 01 [SP No. 1-102-002] FUNCTION COMMENTS Original Line Resolution of TX These settings set the maximum resolution of the Attachment File original that the destination can receive. 200x100 Standard 200x200 Detail 0: Not selected 200x400 Fine 1: Selected If more than one of these three bits is set to "1", 300 x 300 Reserve...
  • Page 573 Bit Switches I-fax Switch 02 [SP No. 1-102-003] FUNCTION COMMENTS RX Text Mail Header Processing This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. When a text mail is received with this switch On (1), the "From"...
  • Page 574 Bit Switches 00: "Dispatched" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "dispatched" in the 2nd part: Disposition: Automatic-action/MDN-send automatically; dispatched The "dispatched" string is included in the Subject string. 01: "Displayed" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "displayed"...
  • Page 575 Bit Switches I-fax Switch 03 - Not used (do not change the settings) [ SP No. 1-102-004] I-fax Switch 04 [SP No. 1-102-005] FUNCTION COMMENTS Subject for Delivery TX/Memory Transfer This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents.
  • Page 576 Bit Switches I-fax Switch 05 [SP No. 1-102-006] FUNCTION COMMENTS Mail Addresses of SMTP Broadcast Recipients Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: "1st destination + Total number of destinations: 9" in the Journal indicates a broadcast to 9 destinations.
  • Page 577 Bit Switches I-fax Switch 09 [SP No. 1-102-010] FUNCTION COMMENTS 0-3 Not used Do not change the settings This setting determines the number of retries when connection and transmission fails due to 4-7 Restrict TX Retries errors. 01-F (1-15 Hex) I-fax Switch 0A - Not used (do not change the settings) [SP No.
  • Page 578 Bit Switches I-fax Switch 0F [SP No. 1-102-016] FUNCTION COMMENTS Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On.

  • Page 579: Printer Switches

    Bit Switches 4.3.3 PRINTER SWITCHES Printer Switch 00 [SP No. 1-103-001] FUNCTION COMMENTS 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page.
  • Page 580 Bit Switches Printer Switch 01 [SP No. 1-103-002] FUNCTION COMMENTS 0-2 Not used Do not change the settings. Maximum print width used in the setup protocol Bit 4: 0, Bit 3: 0 = Not used These bits are only effective when bit 7 of printer Bit 4: 0, Bit 3: 1 = A3 switch 01 is "1".
  • Page 581 Bit Switches Printer Switch 02 [SP No. 1-103-003] FUNCTION COMMENTS 1st paper feed station usage for fax printing 0: Enabled 1: Disabled 0: The paper feed station can be used to print fax 2nd paper feed station usage messages and reports. for fax printing 1: The specified paper feed station will not be used 0: Enabled...
  • Page 582 Bit Switches Printer Switch 03 [SP No. 1-103-004] FUNCTION COMMENTS 0: Incoming pages are printed without length reduction. Length reduction of received (Page separation threshold: Printer Switch 03, bits data 4 to 7) 0: Disabled 1: Incoming page length is reduced when printing. 1: Enabled (Maximum reducible length: Printer Switches 04, bits 0 to 4)
  • Page 583 Bit Switches Printer Switch 04 SP No. 1-103-005 FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) "N" is the decimal value of the binary setting of bits 0 to 4. Bit 4 Bit 3 Bit 2...
  • Page 584 Bit Switches Printer Switch 06 [SP No. 1-103-007] FUNCTION COMMENTS Printing while a paper cassette is pulled out, when the Just Size Printing feature is enabled. Cross reference 0: Printing will not start Just size printing on/off – User switch 05, bit 5 1: Printing will start if another cassette has a suitable size of paper, based on the paper...
  • Page 585 Bit Switches Printer Switch 0C - Not used (do not change the settings) Printer Switch 0D - Not used (do not change the settings) Printer Switch 0E [SP No. 1-103-015] FUNCTION COMMENTS 0: A paper size that has the same width as the Paper size selection priority received data is selected first.
  • Page 586 Bit Switches Equalizing the reduction ratio 0: When page separation has taken place, all the among separated pages pages are reduced with the same reduction ratio. (Page Separation) 1: Only the last page is reduced to fit the selected 0: Enabled paper size when page separation has taken place.

  • Page 587: Communication Switches

    Bit Switches 4.3.4 COMMUNICATION SWITCHES Communication Switch 00 [SP No. 1-104-001] FUNCTION COMMENTS Compression modes available in receive mode Bit 1: 0 Bit 0: 0 = MH only These bits determine the compression capabilities Bit 1: 0 Bit 0: 1 = MH/MR to be declared in phase B (handshaking) of the Bit 1: 1 Bit 0: 0 = MH/MR/MMR T.30 protocol.
  • Page 588 Bit Switches Communication Switch 01 [SP No. 1-104-002] FUNCTION COMMENTS If this bit is set to 0, ECM is switched off for all communications. 0: Off 1: On In addition, V.8 protocol and JBIG compression are switched off automatically. Do not change the settings. Not used (0,1) - The machine will disconnect the line without sending a fax message, if the last 8 digits of the...
  • Page 589 Bit Switches Communication Switch 02 [SP No. 1-104-003] FUNCTION COMMENTS If there are more consecutive error lines in the received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
  • Page 590 Bit Switches Communication Switch 03 [SP No. 1-104-004] FUNCTION COMMENTS Maximum number of page 00 - FF (Hex) times. retransmissions in a G3 This setting is not used if ECM is switched on. memory transmission Default setting - 03(H) Communication Switch 04 - Not used (do not change the settings) Communication Switch 05 - Not used (do not change the settings) Communication Switch 06 - Not used (do not change the settings) Communication Switch 07 - Not used (do not change the settings)
  • Page 591 Bit Switches Communication Switch 0B [SP No. 1-104-012] FUNCTION COMMENTS 0-3 Not used Do not change the settings. Print setting when receiving a 0: The machine does not print fax data. request to forward a fax 1: The machine prints fax data. 5-7 Not used Do not change the settings.
  • Page 592 Bit Switches Communication Switch 0E [SP No. 1-104-015] FUNCTION COMMENTS 06 to FF (Hex), unit = 2 s Minimum interval between (e.g., 06(H) = 12 s) automatic dialing attempts This value is the minimum time that the machine waits before it dials the next destination. Communication Switch 0F –...
  • Page 593 Bit Switches Communication Switch 14 [SP No. 1-104-021] FUNCTION COMMENTS 0: In immediate transmission, data scanned in inch format are transmitted without conversion. In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion. Inch-to-mm conversion during Note: When storing the scanned data into SAF transmission memory, the fax unit always converts the data into...
  • Page 594 Bit Switches Communication Switch 17 [SP No. 1-104-024] FUNCTION COMMENTS SEP reception 0: Polling transmission to another maker's 0: Disabled machine using the SEP (Selective Polling) signal 1: Enabled is disabled. SUB reception 0: Confidential reception to another maker's 0: Disabled machine using the SUB (Sub-address) signal is 1: Enabled disabled.
  • Page 595 Bit Switches Communication Switch 18 [SP No. 1-104-025] FUNCTION COMMENTS 0-4 Not used Do not change the factory settings. IP-Fax dial-in routing selection 1: Transfers receiving data to each IP-Fax dial-in 0: Off number. 1: On IP-Fax dial-in number is 4 digit-number. 6-7 Not used Do not change the factory settings.
  • Page 596 Bit Switches Communication Switch 1C [SP No. 1-104-029] FUNCTION COMMENTS Refer to communication switch 1B. Extension access code (8 and Example: If "8" is the PSTN access code, set bit 0 9) to turn V.8 protocol On/Off to 1. When the machine detects "8" as the first 0: On dialed number, it automatically disables V.8 1: Off...

  • Page 597: G3 Switches

    Bit Switches 4.3.5 G3 SWITCHES G3 Switch 00 [SP No. 1-105-001] FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1: 0, Bit 0: 0 = Disabled (0, 1): The monitor speaker is on up to phase B in Bit 1: 0, Bit 0: 1 = Up to Phase the T.30 protocol.
  • Page 598 Bit Switches G3 Switch 01 [SP No. 1-105-002] FUNCTION COMMENTS 0-1 Not used Do not change the settings. 2-3 Not used Do not change the settings. 1: The bytes in the DIS frame after the 4th byte will DIS frame length not be transmitted (set to 1 if there are 0: 10 bytes 1: 4 bytes communication problems with PC-based faxes...
  • Page 599 Bit Switches G3 Switch 03 [SP No. 1-105-004] FUNCTION COMMENTS 0: The machine will hang up if it receives the same DIS detection number DIS frame twice. (Echo countermeasure) 1: Before sending DCS, the machine will wait for 0: 1 the second DIS which is caused by echo on the 1: 2 line.
  • Page 600 Bit Switches G3 Switch 04 [SP No. 1-105-005] FUNCTION COMMENTS 0 - F (Hex); 0 - 15 bits Training error detection If the number of error bits in the received TCF is threshold below this threshold, the machine informs the sender that training has succeeded.
  • Page 601 Bit Switches 33.6k Other settings - Not used Initial modem type for 9.6 k or 7.2 kbps. These bits set the initial modem type for 9.6 and Bit 5: 0, Bit 4: 0 = V.29 7.2 kbps, if the initial modem rate is set at these Bit 5: 0, Bit 4: 1 = V.17 speeds.
  • Page 602 Bit Switches 33.6k Other settings - Not used Modem types available for reception Bit 7 Bit 6 Bit 5 Bit 4 Setting V.27ter The setting of these bits is used to V.27ter, inform the transmitting terminal of the V.29 available modem type for the machine V.27ter, in receive mode.
  • Page 603 Bit Switches Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange. PSTN cable equalizer Also, try using the cable equalizer if one or more of the (rx mode: Internal) following symptoms occurs.
  • Page 604 Bit Switches G3 Switch 0A [SP No. 1-105-011] FUNCTION COMMENTS Maximum allowable carrier drop during image data These bits set the acceptable modem carrier reception drop time at the non ECM mode. Bit 1: 0, Bit 0: 0 = 200 (ms) Try using a longer setting if error code 0-22 is Bit 1: 0, Bit 0: 1 = 400 (ms) frequent.
  • Page 605 Bit Switches G3 Switch 0B - Not used (do not change the settings). G3 Switch 0C - Not used (do not change the settings) G3 Switch 0D - Not used (do not change the settings). G3 Switch 0E [SP No 1-105-015] Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3-second CNG interval.

  • Page 606: Ip Fax Switches

    Bit Switches 4.3.6 IP FAX SWITCHES IP Fax Switch 00 [SP No. 1-111-001] FUNCTION COMMENTS Not used Do not change this setting. IP Fax Transport Selects TCP or UDP protocol for IP-Fax 0: TCP, 1: UDP IP Fax single port selection Selects single data port.
  • Page 607 Bit Switches IP-Fax Switch 01 FUNCTION COMMENTS Select IP FAX Delay Level Raise the level by selecting a higher setting if too many transmission errors are occurring Bit3 Bit2 Bit1 Bit0 Setting on the network. If TCP/UDP is enabled on the network, raise Level 0 this setting on the T.30 machine.
  • Page 608 Bit Switches IP Fax Switch 02 [SP No. 1-111-003] FUNCTION COMMENTS When "0" is selected, the bit signal reverse method is decided by the maker code. IP Fax bit signal reverse setting When "1" is selected, the bit signal reverse 0: Maker code setting method is decided by the internal bit switch.
  • Page 609 Bit Switches IP Fax Switch 03 [SP No. 1-111-004] FUNCTION COMMENTS Effective field limitation for G3 Limits the effective field for standard G3 standard function information function information. 0: OFF, 1: 4byte (DIS) Switching between G3 standard and G3 non standard Enables/disables switching between G3 0: Enable switching standard and G3 non-standard.
  • Page 610 Bit Switches IP Fax Switch 04 [SP No. 1-111-005] FUNCTION COMMENTS Sets the TCF error threshold level. TCF error threshold [00 to 0f] The default is "1111" (0fH). Not used Do not change these settings. IP Fax Switch 05 [SP No. 1-111-006] FUNCTION COMMENTS Modem bit rate setting for transmission...
  • Page 611 Bit Switches Not used Do not change these settings. IP Fax Switch 06 [SP No. 1-111-007] FUNCTION COMMENTS Modem bit rate setting for reception Sets the modem bit rate for reception. The default is "0110" (14.4K bps). Bit 3 Bit 2 Bit 1 Bit 0 2400 bps...
  • Page 612 Bit Switches IP Fax Switch 07 [SP No. 1-111-008] FUNCTION COMMENTS TSI information Adds or does not add TSI information to 0: Not added, 1: Added NSS(S). DCN transmission setting at T1 Transmits or does not transmit DCN at T1 timeout timeout.
  • Page 613 Bit Switches IP Fax Switch 08 [SP No. 1-111-009] FUNCTION COMMENTS T1 timer adjustment Adjusts the T1 timer. The default is "00" (35 seconds). Bit 1: 0, Bit 0: 0 = 35 sec Bit 1: 0, Bit 0: 1 = 40 sec Bit 1: 1, Bit 0: 0 = 50 sec Bit 1: 1, Bit 0: 1 = 60 sec T4 timer adjustment...
  • Page 614 Bit Switches IP Fax Switch 09 [SP No. 1-111-010] FUNCTION COMMENTS Network I/F setting for SIP connection Selects the connection type (IPV4 or IPV6) 0: IPv4 to connect to the SIP server. 1: IPv6. 0: The I/F setting for fax communication Network I/F setting for Fax follows the setting for SIP server connection.

  • Page 615: Ncu Parameters

    NCU Parameters 4.4 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-101), but some can be changed using NCU Parameter programming (SP2-103, 104 and 105);...
  • Page 616 NCU Parameters Address Function Sweden Korea Switzerland Brazil Portugal Turkey Holland Greece Spain Hungary Israel Czech Poland Address Function Unit Remarks 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503 Line current drop detect time...
  • Page 617 NCU Parameters Address Function Unit Remarks PSTN dial tone permissible drop 68050C time 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) PSTN ring-back tone detection Detection is disabled if 68050F 20 ms time this contains FF. PSTN ring-back tone off detection 680510 20 ms time...
  • Page 618 NCU Parameters Address Function Unit Remarks PABX dial tone frequency lower detection is disabled. 68051A limit (low byte) 68051B PABX dial tone detection time 68051C PABX dial tone reset time (LOW) If 68051B contains FF, 68051D PABX dial tone reset time (HIGH) the machine pauses for the pause time (680520 / PABX dial tone continuous tone...
  • Page 619 NCU Parameters Address Function Unit Remarks 68052A Busy tone ON time: range 1 68052B Busy tone OFF time: range 1 68052C Busy tone ON time: range 2 20 ms 68052D Busy tone OFF time: range 2 68052E Busy tone ON time: range 3 68052F Busy tone OFF time: range 3 680530...
  • Page 620 NCU Parameters Address Function Unit Remarks International dial tone reset time the pause time (68053D 680539 (LOW) / 68053E). Belgium: See Note 2. International dial tone reset time 68053A (HIGH) International dial tone continuous 68053B tone time International dial tone permissible 68053C drop time International dial wait interval...
  • Page 621 NCU Parameters Address Function Unit Remarks 680548 Country dial wait interval (LOW) 680549 Country dial wait interval (HIGH) See Notes 3. 68054A 1 ms SP2-103-012 (parameter 11). See Note 3. 68054B Break time for pulse dialing 1 ms SP2-103-013 (parameter 12). See Note 3.
  • Page 622 NCU Parameters Address Function Unit Remarks SP2-103-021 (parameter 20). Tone attenuation value difference The setting must be less between high frequency tone and 680553 -0.5 dBm than –5dBm, and should low frequency tone in DTMF not exceed the setting at signals 680552h above.
  • Page 623 NCU Parameters Address Function Unit Remarks This time is waited for each pause input after the PSTN access code. If this address contains 68055D PSTN access pause time 20 ms FF[H], the pause time stored in address 68054F is used. Do not set a number more than 7 in the UK.
  • Page 624 NCU Parameters Address Function Unit Remarks SP2-103-007 Number of rings until a call is (parameter 06). 680576 detected The setting must not be zero. See Note 4. Minimum required length of the 680577 20 ms SP2-103-008 first ring (parameter 07). Minimum required length of the SP2-103-009 680578...
  • Page 625 NCU Parameters Address Function Unit Remarks 680583 Do not change the Not used settings. 6805A0 Acceptable CED detection 6805A1 If both addresses frequency upper limit (high byte) BCD (Hz) contain FF(H), tone Acceptable CED detection detection is disabled. 6805A2 frequency upper limit (low byte) Acceptable CED detection 6805A3 If both addresses...
  • Page 626 NCU Parameters Address Function Unit Remarks Do not change the 6805AE Not used settings. Acceptable AI short protocol tone 6805AF (800Hz) detection frequency If both addresses upper limit (high byte) Hz (BCD) contain FF(H), tone Acceptable AI short protocol tone detection is disabled.
  • Page 627 NCU Parameters Address Function Unit Remarks 6805BE to Do not change the Not used 6805C6 settings. Bits 0 to 3 – Not used 6805C7 Bit 4 = V.34 protocol dump 0: Simple, 1: Detailed (default) Bits 5 to 7 – Not used. 6805C8 to Do not change the Not used...
  • Page 628 NCU Parameters Address Function Unit Remarks Not used 2.75 V 5.5 V 22 V 41.25 V NOTES If a setting is not required, store FF in the address. Italy and Belgium only RAM address 68055E: the lower four bits have the following meaning. Bit 2 - 1: International dial tone cadence detection enabled (Belgium) Bit 1 - Not used Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy)

  • Page 629: Dedicated Transmission Parameters

    Dedicated Transmission Parameters 4.5 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal's fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.

  • Page 630: Parameters

    Dedicated Transmission Parameters 4.5.2 PARAMETERS Fax Parameters The initial settings of the following fax parameters are all FF(H) - all the parameters are disabled. Switch 00 FUNCTION AND COMMENTS ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
  • Page 631 Dedicated Transmission Parameters Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange when calling the number stored in this Quick/Speed Dial. Cable equalizer Also, try using the cable equalizer if Bit 7: 0, Bit 6: 0, Bit 5: 0 = None one or more of the following Bit 7: 0, Bit 6: 0, Bit 5: 1 = Low...
  • Page 632 Dedicated Transmission Parameters 19200 21600 24000 26400 28800 31200 33600 Disabled Other settings: Not used 4-7 Not used Do not change the settings. Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1: 0, Bit 0: 0 scanning.
  • Page 633 Dedicated Transmission Parameters If transmissions to a specific destination always end at a lower modem rate (14,400 bps or lower), V.8 protocol disable V.8 protocol so as not to use V.34 protocol. 0: Off 0: V.34 communication will not be possible. 1: Disabled If the setting is "Disabled", the bit switch setting is used.

  • Page 634: E-Mail Parameters

    Dedicated Transmission Parameters E-mail Parameters The initial settings of the following e-mail parameters are all "0" (all parameters disabled). Switch 00 FUNCTION COMMENTS MH Compression mode for e-mail attachments Switches MH compression on and off for files 0: Off attached to e-mails for sending. 1: On MR Compression mode for e-mail attachments...
  • Page 635 Dedicated Transmission Parameters Switch 01 FUNCTION COMMENTS Original width of e-mail attachment: A4 Sets the original width of the e-mail attachment as 0: Off 1: On Original width of e-mail attachment: B4 Sets the original width of the e-mail attachment as 0: Off 1: On Original width of e-mail...
  • Page 636 Dedicated Transmission Parameters Switch 02 FUNCTION COMMENTS Line resolution of e-mail attachment: 200 x 100 Sets the line resolution of the e-mail attachment as 0: Off 200 x100. 1: On Line resolution of e-mail attachment: 200 x 200 Sets the line resolution of the e-mail attachment as 0: Off 200 x 200.
  • Page 637 Dedicated Transmission Parameters Switch 04 FUNCTION COMMENTS If the other ends have the addresses, which have Full mode address the full mode function flag ("0"), this machine selection determines them as full mode standard machines. 0: Full mode address This machine attaches the "demand of reception 1: No full mode (simple confirmation"...

  • Page 638: Service Ram Addresses

    Service RAM Addresses 4.6 SERVICE RAM ADDRESSES Do not change the settings which are marked as "Not used" or "Read only". 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine's serial number (16 digits - ASCII) 680018(H) - Total program checksum (low)
  • Page 639 Service RAM Addresses 6800D3(H) - User parameter switch 03 (SWUSR_03: Automatic report printout) Bit 0: Transmission result report (memory transmissions) 0: Off, 1: On Bit 1: Not used Bit 2: Memory storage report 0: Off, 1: On Bit 3: Polling reserve report (polling reception) 0: Off, 1: On Bit 4: Polling result report (polling reception) 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On Bit 6: Not used...
  • Page 640 Service RAM Addresses 6800D7(H) - User parameter switch 07 (SWUSR_07) Bit 0 Ringing 0: Off, 1: On Bit1: Automatic answering message 0: Off, 1: On Bit 2: Parallel memory transmission 0: Off, 1: On Bits 3 and 4: Not used Bit 5: Remote control 0: Off, 1: On Bits 6 and 7: Not used 6800D8(H) - User parameter switch 08 (SWUSR_08)
  • Page 641 Service RAM Addresses 6800DE(H) - User parameter switch 14 (SWUSR_0E) Bit 0: Message printout while the machine is in Night Printing mode 0: On, 1: Off Bit 1: Maximum document length detection 0: Double letter, 1: Longer than double-letter (well log) –...
  • Page 642 Service RAM Addresses 6800E2(H) - User parameter switch 18 (SWUSR_12) Bit 0: TTI date 0: Off, 1: On Bit 1: TTI sender 0: Off, 1: On Bit 2: TTI file number 0: Off, 1: On Bit 3: TTI page number 0: Off, 1: On Bits 4 to 6: Not used Bit 7: Japan only...
  • Page 643 Service RAM Addresses 6800E5(H) - User parameter switch 21 (SWUSR_15) Bit 0: Print results of sending reception notice request message 0: Disabled (print only when error occurs), 1: Enabled Bit 1: Respond to e-mail reception acknowledgment request 0: Disabled, 1: Enabled Bit 2: Not used Bit 3: File format for forwarded folders 0: TIFF, 1:PDF Bit 4: Transmit Journal by E-mail 0: Disabled, 1: Enabled...
  • Page 644 Service RAM Addresses 6800F0(H) - User parameter switch 32 (SWUSR_20) Bit 0: Quotation priority for a destination when there is no destination of the specified type 0: Paper output priority = Priority order: 1. IP-fax destination, 2. Fax Number, 3. E-mail address, 4.
  • Page 645 Service RAM Addresses If the number of characters is less than the maximum (20 for RTI, 32 for TTI), add a stop code (00[H]) after the last character. 680380 to 680387(H) - Last power off time (Read only) 680380(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM) 680381(H) - Year (BCD) 680382(H) - Month (BCD) 680383(H) - Day (BCD)
  • Page 646 Service RAM Addresses 680477(H) - Time for economy transmission (minute - BCD) 680492(H) - Transmission monitor volume 00 - 07(H) 680493(H) - Reception monitor volume 00 - 07(H) 680494(H) - On-hook monitor volume 00 - 07(H) 680495(H) - Dialing monitor volume 00 - 07(H) 680496(H) - Buzzer volume 00 - 07(H) 680497(H) - Beeper volume...
  • Page 647 Service RAM Addresses 6BEBFE(H) – Dial tone detection frequency – Upper limit (High) Defaults: NA: 06, EU: 06, ASIA: 06 6BEBFF(H) – Dial tone detection frequency – Upper Limit (Low) Defaults: NA: 50, EU: 50, ASIA: 50 6BEC00(H) – Dial tone detection frequency – Lower Limit (High) Defaults: NA: 03, EU: 02, ASIA: 02 6BEC01(H) –...

  • Page 648: Specifications

    General Specifications 5. SPECIFICATIONS 5.1 GENERAL SPECIFICATIONS 5.1.1 FCU Type: Desktop type transceiver PSTN Circuit: PABX Connection: Direct couple Book (Face down) Maximum Length: 356 mm [14 inch] Maximum Width: 216 mm [8.5 inch] ARDF (Face up) (Single-sided document) Original Size: Length: 139 - 1200 mm [5.5 - 47.2 inch] Width: 139 - 216 mm [5.5 - 8.5 inch] (Double-sided document)
  • Page 649 General Specifications Data Compression: MH, MR, MMR, JBIG Protocol: Group 3 with ECM V.34, V.17 (TCM), V.29, V.17 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FSK) G3: 33600/31200/28800/26400/24000/21600/ Data Rate: 19200/16800/14400/12000/9600/7200/4800/2400 bps Automatic fallback With ECM: 0 ms/line I/O Rate: Without ECM: 2.5, 5, 10, 20, or 40 ms/line ECM: 128 KB Standard: 4 MB With optional Expansion Memory: 28 MB...

  • Page 650: Capabilities Of Programmable Items

    General Specifications 5.1.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows the capabilities of each programmable items. Item Max. Total Destinations in Address Book 2000 Groups Destination per Group Destinations for All Files Programs Auto Document Special Senders Specific Senders The following table shows how the capabilities of the document memory will change after the Expansion Memory are installed.

  • Page 651: Ifax Specifications

    IFAX Specifications 5.2 IFAX SPECIFICATIONS Local area network Connectivity: Ethernet 100base-Tx/10base-T IEEE802.11a/g (wireless LAN), 1000 Base-T Main scan: 400 dpi, 200 dpi Sub scan: 400 dpi, 200 dpi, 100 dpi Resolution: To use 400 dpi, IFAX SW01 Bit 4 must be set to “1”. 1 s (through a LAN to the server) Condition: ITU-T #1 test document (Selerexe Letter) MTF correction: OFF...

  • Page 652: Ip-Fax Specifications

    IP-FAX Specifications 5.3 IP-FAX SPECIFICATIONS Local Area Network Network: Ethernet/10base-T, 100base-TX IEEE802.11a/g (wireless LAN), 1000 Base-T 8 x 3.85 lines/mm, 200x100dpi (standard character), 8 x 7.7lines/mm, 200x200dpi (detail character), 8 x 15.4lines/mm (fine character: optional expansion memory Scan line density: required), 16 x 15.4lines/mm, 400x400dpi (super fine character: optional expansion memory required)

  • Page 653: Fax Unit Configuration

    Fax Unit Configuration 5.4 FAX UNIT CONFIGURATION Component Code Remarks GWFCU M381 Included with the fax unit Speaker Expansion Memory G578 Optional for M381 M381...

  • Page 654: Paper Feed Unit

    M375/M376/M386/M389 PAPER FEED UNIT TK1090/TK1100/TK1120/TK1130 TK1090L*/TK1100L*/TK1120L*/TK1130L* TK1090T*/TK1100T*/TK1120T*/TK1130T* *HC (Healthcare model) R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 656 PAPER FEED UNIT TK1090/TK1100/TK1120/TK1130 (M375/M376/M386/M389) TABLE OF CONTENTS REPLACEMENT AND ADJUSTMENT ........... 1     EXTERNAL COVERS ..................1     1.1.1 CASTER COVERS (M376/M389 ONLY) ..........1     1.1.2   LEFT COVER ..................2   PAPER FEED ....................3  ...
  • Page 658 READ THIS FIRST Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 660: Replacement And Adjustment

    External Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERNAL COVERS Turn off the main power switch and unplug the machine before attempting any procedure in this section. 1.1.1 CASTER COVERS (M376/M389 ONLY) Caster left cover [A] (M376: x 1, M389: x 2, bracket x 1) Caster right cover [B] ( x 1) M375/M376/M386/M389...

  • Page 661: Left Cover

    External Covers 1.1.2 LEFT COVER For M376/M389, remove the caster left cover ( p.1). Pull out the target paper tray [A]. Left cover [A] ( x 2) M375/M376/M386/M389...

  • Page 662: Paper Feed

    Paper Feed 1.2 PAPER FEED 1.2.1 PAPER FEED ROLLER Pull out the target paper tray. Slide the paper feed roller holder [A] to the left. Paper feed roller [B] 1.2.2 REMAINING PAPER SENSORS Take out the main frame and paper feed unit(s) on the target paper feed unit. Remaining paper sensor 1 [A] (hooks, x 1) Use the black connector when reassembling the remaining paper sensor 1.

  • Page 663: Paper End Sensor

    Paper Feed 1.2.3 PAPER END SENSOR Take out the main frame and paper feed unit(s) on the target paper feed unit. Take out the target paper tray. Paper end sensor [A] (hooks, x 1) 1.2.4 VERTICAL TRANSPORT SENSOR Take out the main frame and paper feed unit(s) on the target paper feed unit. Take out the target paper tray.

  • Page 664: Electrical Components

    Electrical Components 1.3 ELECTRICAL COMPONENTS 1.3.1 DRIVE BOARD Left cover ( p.2) Drive board [A] ( x all, x 4) 1.3.2 PAPER FEED CLUTCH Left cover ( p.2) Gear [A] (hook) Gear bracket [B] ( x 1) Paper feed clutch [C] ( x 1) M375/M376/M386/M389...

  • Page 665: Paper Feed Motor

    Electrical Components 1.3.3 PAPER FEED MOTOR Left cover ( p.2) Paper feed clutch ( p.5) Paper feed motor bracket [A] ( x 2, x 4) Paper feed motor [A] ( x 2, timing belt x 1) M375/M376/M386/M389...

  • Page 666: Paper Tray Set Switch

    Electrical Components 1.3.4 PAPER TRAY SET SWITCH Paper feed motor bracket ( p.6) Paper tray set switch [A] (hooks) M375/M376/M386/M389...

  • Page 667: Paper Size Sensors

    Electrical Components 1.3.5 PAPER SIZE SENSORS Remove the target paper feed unit. Pull out the target paper tray. Sensor box [A] under the bottom of the paper feed unit ( x 2) Paper size sensor 1 [A], 2 [B], 3 [C] ( x 1, hooks each) Use the white connector when reassembling the paper size sensor 1.

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