Delayed Ringing - Toshiba Strata DK14 General Description Manual

Delayed Ringing

A ringing delay of 12 or 24 seconds can be programmed for each CO line that rings at a given
station. For example, an incoming CO line can be programmed to ring at one station (or a group of
stations) immediately when the call comes in, and at a second station (or group of stations) 12 or
24 seconds later. It can be applied to ringing assignments for Day 1, Day 2, and Night ringing
modes. See "Night Transfer (Day/Night Modes)"
The Auto Attendant can be programmed to answer CO lines, either 12 or 24 seconds after stations
have been ringing. In this case, the telephones that initially ring, stop ringing when the Auto
Attendant answers.
For multiple DNs, the same capability as above exists for ground or loop start CO lines. For
internal, DID or Tie line calls, a different delayed ringing controlled by different system programs
is available. This means that secondary DNs can ring delayed after the PDN or PhDN. Or, the SDN
can ring first, followed by delayed ringing of 12 or 24 seconds at the PDN or PhDN.
Benefits
Improves call handling and call coverage by providing one or more alternate answering positions
for any incoming CO line or DN appearances. Calls have a greater chance of being answered
promptly.
Because of the delay in ringing, employees at alternate answering stations are not disturbed by
ringing while they wait to see if the called station answers. If the line rings at their station, they
know they should answer it. Delayed ringing on multiple DNs is perfect for "Boss/Secretary" call
coverage.
Strata DK Feature Description 5/99
System Availability
Standard on Strata DK14/DK40i/DK424
for more information.
Features
System Features
37