T:5” T:5” Welcome Thank you for purchasing a Turbo Stick from Bell. This Turbo Stick will enable you to connect to the Internet. This guide provides an overview of your new Turbo Stick and details on how to configure your computer for use with this Turbo Stick.
Before installing your Turbo Stick, please ensure you have the following: A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) An active Bell SIM card.
T:5” T:5” System Requirements To install and operate your Turbo Stick, ensure your computer has the following system resources: WINDOWS Microsoft® Windows XP (SP 2 & 3, 32/64 bit), Operating system Windows Vista™ (SP 1 & 2, 32/64 bit) with 500 MHz CPU, or Windows 7 (32/64-bit) with 1 GHz CPU Card slot 1 USB 1.1 or 2.0 port...
T:5” T:5” Inserting your Bell SIM card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase, please insert it now, as described below. 1. Slide the back cover to remove it from the Turbo Stick.
T:5” T:5” Preparing Your Computer for Installation 1. Ensure your antivirus and firewall programs are set to allow software installation. 2. Ensure you have Administrator Rights and the user name and password – check your computer’s Help files for details on this feature.
T:5” T:5” Installation Installing your Turbo Stick is easy, simply follow these instructions. If you have a current version of Mobile Connect on your computer, the version on your Turbo Stick will uninstall the current version automatically before installing the new one. Insert your Turbo Stick into a USB port.
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T:5” T:5” The installation process may take several minutes to complete with no progres shown on the progress bar – please be patient. Select Finish to complete the installation. Once the installation is complete, you may need to restart your computer. If a restart is not required, Mobile Connect will launch automatically.
Go to Tools. Select Profiles. Profiles window will be displayed. Select Profile named “Bell high-speed network”. Click Edit. Select the “General” tab at the top of the window. Uncheck Auto Launch browser checkbox OR if you want a different web page to automatically launch, enter the desired web address in the text box.
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T:5” Mobile Connect will initialize, scan for your Turbo Stick, and the main program window will appear when Bell service is found. When you try to connect, Mobile Connect will check if your Turbo Stick and account have been activated on the Bell network.
Connect main program window. To disconnect, click the Disconnect button. Check your SMS Messaging Window often for updates and information from Bell. NOTE Bell administrative SMS messages are free to receive. Additional charges may apply for other SMS messages sent or received. Visit www.bell.ca/text for more information.
14, for a detailed list of the colour and their defined states. SIM/USIM card slot Holds a Subscriber Identity Module (SIM)/Universal Subscriber Identity Module (USIM) card which gives you access to the Bell network. Refer to Inserting your Bell SIM card on page 4. MicroSD card slot Holds a microSD card which allows you to store up to 32GB of removable memory.
Manager (Tools>Diagnostics>Event History Manager) is for the data solely used on that computer. For more accurate total usage amounts when using multiple computers with your Turbo Stick, please login to www.bell.ca/mybell to view your unbilled data usage up to the previous 2 hours.
You will have a limited number of attempts to enter the correct PUK code. If you fail to enter the correct code within the allowed number of attempts, it will be necessary to replace the SIM card. The PUK is available through eCare at www.bell.ca/mybell or by calling client care.
T:5” T:5” Troubleshooting Below is a list of LED indicator lights which outline the status of your Turbo Hub. LED COLOR SERVICE LED STATE DESCRIPTION Green Blinking twice Powered on every 3s Blinking once Registering with a 2G network. every 3s Solid Connected to a 2G network.
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The network may be unavailable due to maintenance. Try the connection again at a later time. Your Turbo Stick may not be activated. First, remove your Turbo Stick, uninstall the software, and reinstall. If this does not resolve the problem, contact Bell Client Care.
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Your computer may not have the correct hardware drivers for your Turbo Stick. Remove your Turbo Stick, uninstall the software, and reinstall. Before contacting Bell Client Care: • Shut down your computer and remove your Turbo Stick. • Restart the computer and reinsert your Turbo Stick after startup is complete.
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In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.