Western Digital My Book Live User Manual
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Western Digital My Book Live User Manual

Personal cloud storage
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Summary of Contents for Western Digital My Book Live

  • Page 1 My Book Live ® ™ Personal Cloud Storage User Manual...

  • Page 2: Wd® Service And Support

    Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your product online at http://register.wdc.com or by using My Book Live software (see “System Settings” on page 60).

  • Page 3: Table Of Contents

    Opening Shares ........47 Launching the My Book Live Dashboard ....48 MY BOOK LIVE TABLE OF CONTENTS –...
  • Page 4 Launching the My Book Live Dashboard ....54 Starting the My Book Live Dashboard ..... . 55 Understanding Dashboard Components .
  • Page 5 First Steps Checklist ........125 Resetting the My Book Live ......125 Specific Problems and Corrective Actions .

  • Page 6: Important User Information

    MY BOOK LIVE USER MANUAL Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

  • Page 7: Recording Your Wd Product Information

    MY BOOK LIVE USER MANUAL Recording Your WD Product Information Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the bottom of the device.

  • Page 8: Product Overview

    MY BOOK LIVE USER MANUAL Product Overview About the Drive Features About WD’s Online Learning Center Package Contents System Requirements Pre-Installation Instructions Handling Precautions Specifications Product View About the Drive Connect this powerful drive to your wireless router for shared storage on your home network that you can access within and outside the home.
  • Page 9 Add an extra layer of protection for your files— You can automatically make a second copy, or safepoint, of your My Book Live on another My Book Live or NAS drive on your home network. Now you've got double-safe protection for all your media and ultimate peace of mind.

  • Page 10: About Wd's Online Learning Center

     Update your product whenever new features become available.  Access an always-available resource online, without a manual or CD. Package Contents  My Book Live personal cloud storage network drive  Ethernet cable  AC adapter  Quick Install Guide ...
  • Page 11 MY BOOK LIVE USER MANUAL Global AC Adapter Configurations For information on additional accessories for this product, visit: www.shopwd.com www.wdstore.com Canada www.shopwd.ca www.wdstore.ca Europe www.shopwd.eu www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com...

  • Page 12: System Requirements

    MY BOOK LIVE USER MANUAL System Requirements Operating System ® Windows Mac OS X • Windows 8 ® • Mountain Lion • Windows 7 ® • Lion • Windows Vista ® • Snow Leopard ® • Windows XP (32 bit) SP3 or later •...

  • Page 13: Handling Precautions

    MY BOOK LIVE USER MANUAL  Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters. Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive.

  • Page 14: Product View

    Reset button Restores settings such as the admin user name and password for the device. See “Resetting the My Book Live” on page 125 for more information. Power port Connects the device to an AC adapter and the power outlet.

  • Page 15: Connecting The Drive And Getting Started

    Getting Started Without the Online Setup Software (Windows & Mac OS) What Can I Do Now? It’s easy to set up the My Book Live device -- all you have to do is unpack your device, download and run the quick setup software, available at http://www.wd.com/setup, then follow the instructions for connecting your device...
  • Page 16 If this occurs, data may be lost. Follow the steps below to connect the My Book Live to a home or small office network. 1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive.
  • Page 17 MY BOOK LIVE USER MANUAL Checking the Front Panel LED The following table describes the front panel tricolor (red/green/blue) LED behavior. State Color Appearance State Description Power Off None Displays if the drive is unplugged. Power On Blue Solid Displays when you first apply power to the unit.

  • Page 18: Connecting The Drive To Your Network

    1. Select Getting Started. 2. Following the step on your screen or outlined in “Physically Connecting the Drive” on page 11, connect your My Book Live device to your home or small office network. Note: Remove the sticker from the back of the unit prior to connecting your device.
  • Page 19 3. When the LED on your device turns a solid green, click Next on your computer screen. The software will discover your device. 4. Select your My Book Live device, then click Next. 5. Continue following the instructions on the screen and outlined in “Creating a Personal Cloud with WD 2Go and Registration”...
  • Page 20 USER MANUAL Connecting and Troubleshooting The Connect - No My Book Live found screen displays when the setup software can not find the device on your system. 1. Follow the steps on the screen to ensure that your device is: Pugged into a working outlet.
  • Page 21 2. Enter your First Name, Last Name, and Email Address, then click Submit. 3. On the User Authentication screen, select a My Book Live user account from the pull-down menu. The account you select will be connected to your WD 2go account.

  • Page 22: Getting Started Without The Online Setup Software (Windows & Mac Os)

    MY BOOK LIVE USER MANUAL 5. You’ve successfully setup your My Book Live device, and can now click one of the links on the screen to begin using your device or click Finish to close the setup wizard. Getting Started Without the Online Setup Software (Windows &...
  • Page 23 2. Open a browser and enter http://<drive name or IP address> as the address. Example: http://192.168.1.10 or http://mybooklive Note: If you don’t know the IP address for your My Book Live device, use WD Quick View to set up your drive (see “Managing Your Drive With WD Quick View” on page 43).
  • Page 24 MY BOOK LIVE USER MANUAL Using Mac OS X Using Finder to Open the Public Folder 1. In a Finder window, click MyBookLive under the shared items in the side bar. 2. If presented with an authorization screen, select Guest and then click Connect to display the Public share: 3.
  • Page 25 Using Bonjour to Find and Set up the Drive 1. Open Safari and click the bookmark icon: 2. Click Bonjour and then double-click your My Book Live drive to display the S My Book Live dashboard home page. 3. Continue with “Understanding Dashboard Components” on page 56.

  • Page 26: What Can I Do Now

    What Can I Do Now? Your My Book Live drive is ready to use and is accessible as a drive letter, enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter.

  • Page 27: Backing Up And Retrieving Your Computer Files

    Note: Automatic backup protection is continuous as long as both your My Book Live and computer are connected to your network. If you disconnect from your network, backup temporarily stops. Once you reconnect, WD SmartWare automatically scans your computer for new or changed files and resumes backup protection.
  • Page 28 MY BOOK LIVE USER MANUAL Installing WD SmartWare Software Installing WD SmartWare Access the Online Learning Center at http://www.wd.com/setup. Select My Book Live. Product Downloads Click the button to display the Install Downloads screen: In the WD SmartWare box, click Download.

  • Page 29: Wd Smartware Home Screen

    MY BOOK LIVE USER MANUAL Click the Launch WD SmartWare button to display the WD SmartWare Home screen. (See “WD SmartWare Home Screen” on page 24.) Launching WD SmartWare After Installation Use one of the following options for the WD SmartWare Software once you have installed it: ...

  • Page 30: How The Backup Function Works

    USER MANUAL Settings—Manages backup parameters, searches for updates and provides  a link to the My Book Live dashboard, where you can configure the drive. Help—Provides quick access to Learning Center topics and links to online  support services. The Learning Center topics provide more detail than the info/online help for each screen, but not as much as the WD SmartWare Software User Manual.

  • Page 31: Backing Up Files

    SmartWare-compatible devices connected to your network, select the one that you want to back up files to: c. Select the My Book Live device folder to which you’d like to back up your files. BACKING UP AND RETRIEVING YOUR COMPUTER FILES – 26...
  • Page 32 Skip to step 8 on page 29. Selected files or folders step 9 on page 29. Skip to To back up all of the categories of files on the My Book Live: category Ready to perform Verify that the backup mode is...
  • Page 33 As required, select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive. d. Click Start Backup to begin backing up all categories of files and skip to step 10 on page 30.
  • Page 34 Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive. e. Click Start Backup to begin backing up all of files and folders and skip to step 10 on page 30.
  • Page 35 Click Apply Changes to create a custom backup plan and update the content gauge for your My Book Live drive. Clicking Revert clears all of the check boxes and redisplays the initial/default configuration.

  • Page 36: Retrieving Backups

    The best long-term solution is to relegate the drive to long-term archive storage and: a. Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements.
  • Page 37 Retrieving a File After selecting the drive on the Home screen, you can retrieve files or complete folders from your My Book Live drive. (For information on retrieving folders, see “Retrieving a Folder” on page 34.) To retrieve a file from your drive: Click the Retrieve tab to display the “Select a destination for retrieved files”...
  • Page 38 MY BOOK LIVE USER MANUAL b. Select the desired volume and click the button. Select Destination On the Select a destination for retrieved files screen: IF you want to copy your retrieved content to . . . THEN . . .
  • Page 39 MY BOOK LIVE USER MANUAL Click the Start Retrieving button. During the retrieve:  The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. A Cancel Retrieving button is available for you to stop the retrieve.
  • Page 40 Set up drive settings for your My Book Live  Creating Software Settings Click the Set Up Software button to open the My Book Live Desktop, then click Software Settings. On the Software Settings Screen. IF you want to . . .
  • Page 41 MY BOOK LIVE USER MANUAL Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see an earlier version of the file, the WD SmartWare software has a copy for you.

  • Page 42: Using Windows 8 File History

    File History automatically backs up media files, documents, email, and other personal files to your My Book Live drive. If you lose files or your system crashes, you can easily restore the files to your PC. For more information on Windows 8 File History, consult Microsoft's documentation.

  • Page 43: Using Windows 7/Windows Vista Backup

    My Book Live drive. If you lose files or your system crashes, you can easily restore the files to your PC. For more information on Windows Backup, consult Microsoft's documentation.

  • Page 44: Using Apple Time Machine

    The My Book Live drive can store these backups, so that if your hard drive or operating system should crash, or you lose a file, you can easily restore it to your computer.
  • Page 45 USER MANUAL Click Set Up Time Machine to display the Time Machine Preferences screen: Click Select Disk and select the My Book Live drive where you want the backups stored: Click Use Backup Disk. A screen prompts for your user name and password.
  • Page 46 My Book Live is disconnected, it will resume automatically once the computer is available. If you change the name of the My Book Live, previously set Time Machine backups delay or fail. To fix the problem, resume backing up by re-selecting the drive in the Time Machine Preferences screen.
  • Page 47 You may sometimes want to retrieve files and other items backed up on the My Book Live drive. For example, you may have lost a file, or you want to see files from a week ago. You can retrieve individual items, multiple items, shares, or if your system crashes, your entire hard drive.
  • Page 48 MY BOOK LIVE USER MANUAL Click the Time Machine icon in the Dock or select Enter Time Machine from the drop-down menu: All of your backups display in a cascade, with the most recent in front. Click the arrows or the time line on the right of the screen to browse through all...

  • Page 49: Managing Your Drive With Wd Quick View

    Checking Drive Status Launching WD SmartWare (Windows only) Exiting WD SmartWare Safely (Windows only) Opening Shares Launching the My Book Live Dashboard Mapping the Drive (Windows Only) Creating a Shortcut to the Public Share (Windows only) Viewing Drive Properties Safely Shutting Down...

  • Page 50: Accessing Wd Quick View Shortcut Options

    1. Right-or left-click the WD Quick View icon in the system tray to display a menu. 2. Move the pointer over or click to select your My Book Live drive and display a submenu: Figure 1. Windows WD Quick View menus 3.

  • Page 51: Checking Drive Status

    1. Click the WD Quick View icon in the menu bar to display a menu. 2. Move the pointer over the name of your My Book Live to display a submenu: Figure 2. Mac OS X WD Quick View menus 3.

  • Page 52: Launching Wd Smartware (Windows Only)

    Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display drive status below the submenu: Launching WD SmartWare (Windows only) If WD SmartWare is installed, select the WD SmartWare option on the WD Quick View menu to display the WD SmartWare home screen.

  • Page 53: Launching The My Book Live Dashboard

    USER MANUAL Mac OS X: The contents of the public share display in Finder: Note: To view all of the shares on the drive, click the name of your My Book Live under Shared. 2. Select the share you want to view:...

  • Page 54: Creating A Shortcut To The Public Share (Windows Only)

    Note: When Windows attempts to reconnect a Mapped Network Drive after a restart, the “Unable to reconnect mapped network drives” error may appear. This can occur if the username and password of the My Book Live drive do not match the current Window's username and password information.

  • Page 55: Safely Shutting Down

    My Book Live Properties on Mac OS X Safely Shutting Down One of the recommended ways to safely shut down your My Book Live drive is to use the WD Quick View icon. Note: Another preferred method is to use the dashboard. See “Reboot/Shutdown”...

  • Page 56: Monitoring Alerts

    MY BOOK LIVE USER MANUAL 1. Select Shut Down on the WD Quick View submenu to display the WD SmartWare Shut Down screen. 2. Enter the administrator’s password or leave blank and then click the OK button. The drive shuts down.
  • Page 57 MY BOOK LIVE USER MANUAL 2. To close the alert panel, click the Exit button. Figure 3. Alerts on Windows Figure 4. Alerts on Mac OS X For Mac OS, click the OK button to close. MANAGING YOUR DRIVE WITH WD QUICK VIEW – 52...

  • Page 58: Uninstalling The Wd Quick View Icon

    MY BOOK LIVE USER MANUAL Uninstalling the WD Quick View Icon Windows On Windows XP, click Start > Control Panel > Add or Remove Programs and uninstall WD Drive Manager. On Windows Vista/Windows 7: click > Control Panel > Programs and Features and uninstall WD Smartware.

  • Page 59: Using The My Book Live Dashboard

    Use the My Book Live dashboard to configure settings to manage the My Book Live as you prefer. For example, you can set up user accounts and restrict access to the files on your My Book Live drive, set up folders for storing files, and customize the drive to suit your needs.

  • Page 60: Starting The My Book Live Dashboard

    Double-click the My Book Live drive on the network. Starting the My Book Live Dashboard 1. Use one of the options outlined in “Launching the My Book Live Dashboard” on page 54 to access the My Book Live Dashboard: When you select an option on the screen, the navigation panel slides to the left and the selected page appears.

  • Page 61: Understanding Dashboard Components

    MY BOOK LIVE USER MANUAL Understanding Dashboard Components The typical the My Book Live dashboard page offers options for viewing and entering information and provides assistance and notifications: Item Description Device Name Name of the My Book Live drive. You can change the default name to one of your own choosing.

  • Page 62: Obtaining Customer Support

    * Not shown in screen example. Obtaining Customer Support To open the Support page: 1. Click the Support option in the navigation panel to display the Support page: USING THE MY BOOK LIVE DASHBOARD – 57...
  • Page 63 USER MANUAL Sending Customer Support Your Log Files If you have a problem with the My Book Live drive, complete the online form on the Support page to generate a log and send it to WD’s Customer Support team. Another option is to manually generate a system log and save or email it.

  • Page 64: What Can I Do Now

    MY BOOK LIVE USER MANUAL What Can I Do Now? The next few chapters step you through the procedures for using the My Book Live dashboard. The following table provides shortcuts to instructions for some common tasks. How do I ...

  • Page 65: Configuring Basic Settings

    MY BOOK LIVE USER MANUAL Configuring Basic Settings System Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings The Settings option enables the Administrator to view and customize the drive’s system, network, utilities, remote access, and media settings.
  • Page 66 Device Name Enter a unique name for your drive to identify it on the network. Device Description The default description is My Book Live Edition. If desired, enter a different description. Language From the drop-down list, select the language in which you want the My Book Live web pages to display.
  • Page 67 This section of the page enables you to set up the drive to update the firmware automatically or to manually check for an update file: A description, current version number, and date of last update of the My Book Live firmware display.
  • Page 68 MY BOOK LIVE USER MANUAL Update from File To update the firmware manually: 1. Contact WD Tech Support http://support.wdc.com for information on new firmware availability. 2. If a new firmware file is provided, save the file to a Desktop location on your computer.
  • Page 69 MY BOOK LIVE USER MANUAL The following message displays: 4. Click Close. 5. To delete an email address, click the Remove link to its right. Energy Saver If the Hard Disk Sleep function is enabled, the hard drive goes into standby mode to save power after a designated period of inactivity.
  • Page 70 MY BOOK LIVE USER MANUAL Mac Backups (For Mac OS) The Mac Backups section of the page allows you to configure your Apple Time Machine settings for your Mac backups. Using Mac Backups, you can indicate the maximum amount of space you’d like to use on your Time Machine to backup your files.

  • Page 71: Network Settings

    Network Mode Select the method of assigning the drive’s unique IP address: • DHCP Client causes the My Book Live to obtain an IP address and associated settings automatically from the local DHCP server, or • Static IP lets you set an IP address manually. You will be prompted for IP Address, Netmask, Gateway, and DNS Server.
  • Page 72 MY BOOK LIVE USER MANUAL Workgroup A Workgroup is a name you assign to each member of a group of computers in a network environment. The computers that have the same workgroup name can easily exchange information through the network. A Workgroup does not require a...

  • Page 73: Utilities Settings

    MY BOOK LIVE USER MANUAL Utilities Settings On the Utilities tab, you can test the network drive and get diagnostic information, restore the drive to factory defaults, reboot or shut down the drive, and import or export a configuration file: Diagnostic Run Diagnostic Test if you are having problems with your drive.
  • Page 74 At the end of the restore, the “Complete Restore Finished” message displays, and the system reboots. Reboot/Shutdown You can safely reboot and shut down your My Book Live drive using two methods: Use the Reboot/Shut Down section of the Utilities screen (discussed in this ...
  • Page 75 2. If the drive is not processing information, or it is but you choose to proceed, click the Continue button. The following message displays: The drive shuts down and then restarts. Wait until the green LED is solid before resuming work with the My Book Live drive. CONFIGURING BASIC SETTINGS – 70...
  • Page 76 MY BOOK LIVE USER MANUAL To shut down the drive: 1. Click the Shutdown Device button. A message reminds you that shutting down may interrupt important processes. 2. If the drive is not processing information, or it is but you choose to proceed, click the Continue button.

  • Page 77: Remote Access Settings

    The Remote Access page enables you and other users to access your files on the go. You can access photos and files stored in the My Book Live using the WD Photos and WD 2go mobile apps and set up remote and secure web access to stored files by means of the WD2go.com website.

  • Page 78: Media Server Settings

    MY BOOK LIVE USER MANUAL Media Server Settings The Media page enables you to define DLNA (Digital Living Network Alliance) and iTunes settings so that you can enjoy media in every room in your house. Note: DLNA and iTunes only work on your network.

  • Page 79: Managing Users

    MY BOOK LIVE USER MANUAL Managing Users Viewing Users Creating a User Creating a Private Share for a User Changing a User’s Password Editing User Settings Deleting a User The Administrator creates accounts for others who will have access to the My Book Live drive.

  • Page 80: Creating A User

    MY BOOK LIVE USER MANUAL 2. To view user details, click the user name. User Detail and Share Access display in a panel on the right. Creating a User The Administrator can create users and limit what shares they can access.
  • Page 81 MY BOOK LIVE USER MANUAL 1. Click the Create New User button. The Create New User panel slides down over the User List: 2. Enter all required information (indicated by red asterisk). 3. If desired, enter these optional settings: Password/Confirm...

  • Page 82: Creating A Private Share For A User

    MY BOOK LIVE USER MANUAL 4. Click the Save button. The new user is listed in the User List, and the Share Access section moves to the right panel: Creating a Private Share for a User 1. If you want to create a private share for the user, in the Share Access section on the right panel, click the Create new share button.

  • Page 83: Changing A User's Password

    MY BOOK LIVE USER MANUAL 2. Complete all required settings (indicated by red asterisk) and any optional settings, as follows: Share Name Assign a name to the share that clearly indicates the type of files it will contain. Share Description Enter a brief description of the content in the share.

  • Page 84: Viewing A List Of Shares

    Making a Share Public Deleting a Share Opening a Share A share is an area on the My Book Live drive for storing files (similar to a folder or directory). Note: In this manual, we use the terms share and folder interchangeably.

  • Page 85: Managing Shares

    MY BOOK LIVE USER MANUAL Click a share to display share detail and user access information in the right panel. Creating a New Share You can create a share and designate it as public or private. For example, if the share contains financial information, you may want to deny access to your children.

  • Page 86: Creating A New Share

    MY BOOK LIVE USER MANUAL 2. Complete all required settings (indicated by red asterisk) and any optional settings, as follows: Share Name Assign a name to the share. Share Description Enter a brief description of the share to remind yourself of what it contains.

  • Page 87: Creating A New User

    MY BOOK LIVE USER MANUAL 2. Click the Create new user button in the Share Access section on the right. A Create New User box displays over the screen: 3. Complete the information as you did in “Creating a User” on page 75.

  • Page 88: Making A Share Public

    MY BOOK LIVE USER MANUAL Opening a Share You have several options for opening My Book Live’s public share and the private shares to which you have access. To open a private share, you must have: A user name and password assigned to your user name ...
  • Page 89 . . . Mac OS X Public and Private Shares Open a Finder window and locate your My Book Live drive under the Shared heading in the side bar. Double-click the drive to display the Public share and any private shares to which you have access.

  • Page 90: Backing Up A My Book Live Drive With Safepoints

    With the included safepoint technology, you can automatically make a second copy of your My Book Live to store on a My Book Live or an available network share. Now you've got double-safe protection for all your media and ultimate peace of mind.

  • Page 91: Managing Safepoints

    MY BOOK LIVE USER MANUAL 2. Open the Create section. 3. Click the Discover button to display a list of available devices on your network. To rescan the network at any time, click the refresh/rediscover icon in the upper right.
  • Page 92 MY BOOK LIVE USER MANUAL 5. To create a safepoint on the share immediately, click the Create Now button and complete the required fields. You may choose to enable auto-updates as well. A progress bar displays. MANAGING SAFEPOINTS – 87...
  • Page 93 You may choose to enable auto updates as well. Auto updates help keep your safepoint up to date with the content on your My Book Live by copying changes since the last update.
  • Page 94 MY BOOK LIVE USER MANUAL 8. If the creation process was not successful or was interrupted, the Manage section (top of page) displays the appropriate status. Clicking the safepoint’s retry icon resumes the operation. Note: If you want to see the content of the safepoint stored on another device, access the folder on the device where you stored it.
  • Page 95 MY BOOK LIVE USER MANUAL Updating Safepoints You can update your Safepoints in two ways: manually or automatically. 1. To update your safepoint manually, go to the Manage section at the top of the page and click the update icon to the lower right of your safepoint.
  • Page 96 Recovering from a Safepoint The Recover section enables you to restore your data from a safepoint to a factory- fresh My Book Live or compatible Western Digital device. 1. Open the Recovery section: 2. Click the Discover button to display a list of available devices on your network: 3.
  • Page 97 6. If there are no errors, the recovery operation begins and a progress bar appears. Wait for the operation to finish. Your device restarts after the recovery operation and then can be used in place of your original My Book Live. MANAGING SAFEPOINTS – 92...
  • Page 98 The Manage section lists all safepoints for your My Book Live drive. Selecting a particular safepoint allows you to rename, update, or delete it. To update a safepoint with the latest changes on your My Book Live drive, click the update icon for your safepoint.
  • Page 99 Setting Up Web Access Through WD 2go Accessing Your Personal Cloud This chapter explains how to set up the My Book Live drive for remote access and describes some of the ways you can take advantage of its many capabilities.

  • Page 100: Accessing Your My Book Live Remotely

    For more features and instructions on using the WD 2go mobile app, see its online Guide Me page and FAQs, or go to http://wd2go.wdc.com. Note: WD 2go brings your data from the My Book Live to your tablet, handset, or other portable devices using Google Android or Apple iOS. WD 2go provides a convenient file list of the My Book Live contents and then launches your favorite player or viewer for any files you wish to open.
  • Page 101 Quick Tips, and go to http://wdphotos.wdc.com. Enabling Remote Access Use the Remote Access page of the My Book Live dashboard to enable you and other authorized users to access your files on the go. 1. On the navigation panel, click Settings.

  • Page 102: Enabling Remote Access

    Set up and manage mobile access to your photos, music, and documents, and videos on the My Book Live through an Apple or Android device. In the Mobile Access section of the Remote Access page, generate activation codes for the WD Photos or WD 2go apps installed on your mobile device from the Apple App Store or Android Market.

  • Page 103: Setting Up Mobile Access

    3. From the drop-down list, select a user. Listed users are those who have access rights to My Book Live shares. (See “Creating a User” on page 75.) Note: When you add access to a mobile device application such as WD Photos, the specified userid retains its share access privileges.
  • Page 104 Codes are valid for 48 hours from the time of request and can be used one time only. 5. Click the Continue button (you may have to scroll to the bottom of the page to see it). A new device with a status of “Waiting” displays. Accessing Your My Book Live Remotely – 99...
  • Page 105 Important: Make sure the photos you want to view on the mobile device are stored in the Shared Pictures subfolder in the Public share of your My Book Live drive. WD Photos lets you view photos in .jpg format only.
  • Page 106 NAS devices you can have. 4. Tap the My Book Live drive. 5. Enter the activation code you generated on your My Book Live’s dashboard (see “Adding a Mobile Device Connection” on page 97) and tap the Activate button.
  • Page 107 MY BOOK LIVE USER MANUAL 6. Tap your My Book Live drive to display your album(s), and then tap an album to display its photos. Note: If you have problems installing WD Photos, please visit http://websupport.wdc.com/rn/wdphotos.asp. For more features and instructions, see the app’s online Guide Me page and tips, and go to...
  • Page 108 If your device is not listed:  Under Add Manually, tap the next to WD Device. Enter the activation code you generated on your My Book Live’s dashboard  (see “Adding a Mobile Device Connection” on page 97) and tap the Activate button.
  • Page 109 9. Tap a file to display its contents. Note: If you have problems installing WD 2go, visit http://websupport.wdc.com/rn/ wd2go.asp. For more features and instructions, see the app’s online Guide Me page, FAQs, and tips, or go to http://wd2go.wdc.com. Accessing Your My Book Live Remotely – 104...

  • Page 110: Setting Up Web Access Through Wd 2Go

    1. To enable Web Access, make sure that the Enable Remote Access check box is checked in the Configure section of the Remote Access Page. The Connectivity Status must be Ready or Connected. 2. Navigate to the Web Access section of the Remote Access page. Accessing Your My Book Live Remotely – 105...
  • Page 111 Note: If you need to resend the registration email, click resend email icon. Note: To remove a user’s web access, click the trash can icon to the right of the account name. Accessing Your My Book Live Remotely – 106...
  • Page 112 1. The screen displays your WD NAS device(s). 3. Select the My Book Live you would like to access. Depending on whether you have remotely accessed a share before, a Java application run request may appear.

  • Page 113: Accessing Your Personal Cloud

    5. Once the Java applet has successfully run, your accessible shares display. 6. On Windows XP only, the following message displays. If you don’t want to see the message again, select the check box. Click the OK button. Accessing Your My Book Live Remotely – 108...
  • Page 114 On a Mac, click the + Open in Finder button next to the share you want to access. 8. If a Java message asks you to Allow or Deny the connection, click the Allow button. Accessing Your My Book Live Remotely – 109...
  • Page 115 On a Mac, the Finder window opens on its own once the drive has  successfully connected to the WD My Book Live and displays your share. 10. Select the file(s) you want to access. You can view, edit, delete, or copy files just as you would with any network drive.
  • Page 116 My Book Live and then create a separate web access account for that particular user. Only the shares to which the user has access display. 1. If the person is not already a user of the My Book Live drive, create a new user (see “Creating a User” on page 75).

  • Page 117: Playing/Streaming Videos, Photos, & Music

    DLNA. * Media located outside of the My Book LIve device folders will also be indexed and available through the DLNA player. If you do not want this media to be made available, place the media in a separate share, then turn off the DLNA indexing for that share.
  • Page 118 MY BOOK LIVE USER MANUAL To enable a your My Book Live device to stream content to your media player(s): 1. On the Navigation panel of the My Book Live dashboard, click Settings and then click the Media tab. 2. Click DLNA Media Server to open the section.
  • Page 119 You or anyone connected to the My Book Live device can use iTunes to play stored music files. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible to stream music files from the My Book Live device to Windows or Mac computers running iTunes.

  • Page 120: Media Types Supported

    Close button. Storing Content You can drag and drop media files into the corresponding folders in the Public share (e.g., music files into the My Book Live/Public/Shared Music default folder). Media Types Supported Audio files...

  • Page 121: Media Storage

    USER MANUAL Media Storage You can access and store media content on My Book Live drive by means of network shares. Shares, similar to folders or directories, are areas set up to organize media and access them from your network. Shares can be shared with everyone (public) or with selected users on your network (private).

  • Page 122: Accessing My Book Live From Media Players

    MY BOOK LIVE USER MANUAL Accessing My Book Live from Media Players Now that you have copied your files to their corresponding folders, you can use a variety of media players to stream media. The following types are discussed in this...
  • Page 123 MY BOOK LIVE USER MANUAL 3. Select Private, and then click Next: 4. Launch Windows Media Player (Start > All Programs > Windows Media Player): 5. Click Library > Media Sharing: PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC – 118...
  • Page 124 Live. Following are general steps for using the WD TV Live/Live Plus to access files on a My Book Live drive. Please refer to your WD TV Live/Live Plus HD Media Player user guide for more specific instructions on connecting to the My Book Live and accessing and playing your media content.
  • Page 125 4. Navigate to the Home screen, and select the icon for the media content you wish to access. It can be Music ,Video , or Photo 5. Press to select Media servers and press Enter: 6. Press to select the My Book Live and press Enter: PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC – 120...

  • Page 126: Xbox 360

    Note: Please go to the Microsoft Xbox 360 support site for more information on using and updating your XBox 360. 1. Ensure that your Xbox 360 and My Book Live are powered on and connected to your local area network.
  • Page 127 Following are general steps for setting up devices such as digital picture frames, Blu Ray players, network connected TVs, and digital media adapters: 1. Ensure that your My Book Live is connected to your home’s local network and is powered on.

  • Page 128: Accessing My Book Live Using Itunes

    Accessing My Book Live Using iTunes iTunes Media Server Overview With the iTunes Media Server, you or anyone connected to the My Book Live can use iTunes to play music files stored on it. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible to stream media files from the My Book Live to Windows or Mac computers running iTunes.
  • Page 129 MY BOOK LIVE USER MANUAL 2. Click MyBookLive under the Shared section of the left pane. If you have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in a format supported by iTunes, it should be listed in the right pane: 3.

  • Page 130: Troubleshooting

    12. Resetting the My Book Live If you have set a password or a static IP address on the My Book Live dashboard and have forgotten it, pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings. Resetting does not erase your files.

  • Page 131: Specific Problems And Corrective Actions

    The My Book Live front panel light is red and the unit's Network Adapter LEDs do not light. 1. Confirm the network cable is properly connected to the My Book Live and the network switch or router. 2. Make sure the network switch or router has power.
  • Page 132 How do I safely shut down the My Book Live? If you are unable to shut down the drive using the My Book Live dashboard or the WD Quick View icon, check the LED on the front of the drive to make sure it is not blinking.
  • Page 133 If the LED is any other color, wait for it to turn green. If it does not turn green, please consult “Checking the Front Panel LED” on page 12. How do I upgrade from My Book Live 3.0 firmware to My Book Live 3.5 firmware? For instructions, search the Knowledge Base at http://support.wdc.com...

  • Page 134: Regulatory And Warranty Information

    MY BOOK LIVE USER MANUAL Regulatory and Warranty Information Regulatory Compliance Obtaining Service Limited Warranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 135: Obtaining Service

    MY BOOK LIVE USER MANUAL GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations- Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß...

  • Page 136: Limited Warranty

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 137: Appendix

    The TwonkyMedia server searches for all the media stored in the Public share on the My Book Live connected to your home network. The server is pre-set, so you can just transfer your multimedia content to the Public share on your My Book Live, and...
  • Page 138 MY BOOK LIVE USER MANUAL 6. To scan for new media players, click the Rescan button. The “Rescan in Progress” message displays. When the rescan is complete, the new list of media players displays in the media player table. Note: The system rescans the media players automatically; the Rescan button is primarily for troubleshooting.

  • Page 139: Glossary

    MY BOOK LIVE USER MANUAL Glossary CIFS—Common Internet File System. The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places. Mac OS X or later also supports the CIFS protocol. See also Protocol.
  • Page 140 Internet. iTunes—An audio playback program used to import songs and other media files from your hard drive or My Book Live drive. LAN— Local Area Network. A system in which computer users in the same company or organization are linked to each other and often to centrally-stored collections of data in LAN servers.
  • Page 141 See also Protocol. TwonkyMedia Server—A server application that searches for all the media (for example, videos, photos, and music) stored on the My Book Live connected to your home network. UPnP—Universal Plug n Play. A set of computer network protocols that simplify the implementation of networks in the home by allowing devices to connect seamlessly.

  • Page 142: Index

    Diagnostics 68 KCC Notice (Korea) 130 Disconnecting safely 127 DLNA devices 122 DLNA, enabling 112 Drive configuration 66 components 9 Launching configurations 71 My Book Live Dashboard 18 usage 61 WD SmartWare 24 LEDs checking the front panel 12 Email address...
  • Page 143 Quick View 44 Opening a share 83 Mapping Operating system requirements 7 using WD Quick View 48 Media players accessing My Book Live 117 Package contents 5 general setup steps 122 Password, changing 78 Media servers Pausing backups 36...
  • Page 144 126 Safepoint LEDs don’t light up 126 creating 85 manually mapping the drive letter 126 for backing up My Book Live 85 resetting the system 125 managing 93 upgrading from 3.0 to 3.5 firmware 128 recovering 91...
  • Page 145 opening shares 47 options 44 safely shutting down 50 shortcut to public share 49 shortcuts 45 uninstalling 53 WD Service 130 WD SmartWare exiting safely 47 file categories 25 file extensions 25 Home screen 24 installing 23 launching 24 overview 22 pausing backups 36 setting auto update preferences 37 setting number of backup versions 35...
  • Page 146 Western Digital, WD, the WD logo, My Book, My Passport, and WD TV are registered trademarks in the U.S. and other countries; and My Book Live, WD SmartWare, WD GreenPower, WD 2go, WD Photos, WD TV Live, WD TV Live Plus are trademarks of Western Digital Technologies, Inc.

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