Glow-worm Ultracom 12hxi Instructions For Use Manual
Condensing boilers
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- Installation and servicing manual (60 pages) ,
- Instructions for use and installation (44 pages) ,
- Instructions for use manual (12 pages)
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Summary of Contents for Glow-worm Ultracom 12hxi
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Page 1: Instructions For Use
Instructions for Use Condensing Boilers/ Ultracom hxi 12hxi G.C. No. 41-019-01 15hxi G.C. No. 41-019-02 18hxi G.C. No. 41-019-03 24hxi G.C. No. 41-019-04 30hxi G.C. No. 41-019-05 38hxi G.C. No. 41-019-06... -
Page 2: Table Of Contents
table of contents READ CAREFULLY BEFORE USING Read me ........................4 1.1 Welcome ................... 4 1.2 Guarantee Pack................4 1.3 Servicing ................... 4 1.4 Benchmark ..................5 1.5 Quick Reference Guide ..............5 Introducing your appliance ..................6 2.1 Appliance description ............... 6 2.2 Accessories ..................6 Product documentation ................... 6 3.1 Document storage ................ - Page 3 table of contents ANY ASSISTANCE? Fault Finding ......................16 9.1 Electrical circuit interruption............16 9.2 Appliance fails to light ..............17 Appliance Safety Devices ..................17 10.1 Boiler Shutdown ................17 10.2 Protecting Against Frost ..............17 10.3 Condensate Drain Blockage ............18 10.4 Safety Discharge Valve ..............18 Appliance Maintenance and Servicing ..............18 11.1 Cleaning ..................18 11.2 Regular Servicing ................18 11.3 Sealed Water Systems ..............19 11.4 Spare Parts..................
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Page 4: Read Carefully Before Using
Notification Number on the Benchmark intervals. The frequency of servicing will Checklist. depend upon the site conditions and usage, but in general, once a year should Read these instructions and follow them be enough. carefully for the safe and economical use of your boiler. To obtain service, call your installer or Glow-worm’s own service organisation Do not forget to read the using the telephone number on the inside chapters “Safety” and front cover of this booklet. “Guarantee” where you will find important information for your safety. - 4 - 0020127403 - 01/11 - Glow-worm... -
Page 5: Benchmark
READ CAREFULLY BEFORE USING Benchmark Benchmark is managed and promoted by the Heating and Hotwater Industry Glow-worm is a licensed member of Council. the Benchmark Scheme which aims to improve the standards of installation • For more information visit and commissioning of domestic heating www.centralheating.co.uk and hot water systems in the UK and to encourage regular servicing to optimise safety, efficiency and performance. Quick reference guide This Quick reference guide assumes that the appliance has been installed and We designed this Quick reference guide commissioned by a competent person. so that you can start using your appliance right away. - 5 - 0020127403 - 01/11 - Glow-worm... -
Page 6: Introducing Your Appliance
Installation and commissioning of the Explanation of symbols appliance should only be carried out by a competent person. They are responsible for the installation and the commissioning DANGER: Risk of injuries. in accordance with standards in force. You should also consult a competent person for maintenance and repair of the ATTENTION: Risk of damage appliance as well as for any adjustment to the appliance or to its necessary. surroundings. IMPORTANT INFORMATION - 6 - 0020127403 - 01/11 - Glow-worm... -
Page 7: Safety
• Never perform any maintenance or • In the case of any water leak, repair of the appliance yourself. immediately turn off the cold water Only competent persons are allowed to supply to the appliance and have work on the appliance. the leak repaired by your competent • Never tamper with safety devices. person. • Do not attempt to modify the appliance • Do not store or place articles on the or its immediate surroundings as this appliance. may affect on the safe use of the appliance. • Under no circumstances must the user interfere with or adjust sealed parts. • Do not allow children to operate the appliance. • Do not obstruct the flue system - 7 - 0020127403 - 01/11 - Glow-worm... -
Page 8: Safety Regulations
Electrical Connection Product/production certified by: Notified body 0086. The boiler MUST be earthed. The CE mark on this appliance shows The boiler MUST be connected to a compliance with: permanent 230V ac, 50Hz supply, fused at 3A. - Directive 90/396/EEC on the approximation of the laws of the Member Connection of the whole electrical system States relating to appliances burning of the boiler, including any heating gaseous fuels. controls, to the electrical supply must be through one common isolator. - Directive 73/23/EEC on the harmonisation of the Laws ofthe Member The colours of three core flexible cable States relating to electrical equipment are, blue - neutral, brown - live, green and designed for use within certain voltage yellow - earth. limits - Directive 89/336/EEC on the approximation of the Laws of the Member States relating to electromagnetic compatibility. - 8 - 0020127403 - 01/11 - Glow-worm... -
Page 9: Guarantee Responsibility
- Any defects or damage resulting approved at the time by the Health and from incorrect or poor installation, Safety Executive, in accordance with the inadequate servicing, or maladjustment manufacturer’s recommendations. We of the gas or water used. strongly recommend regular servicing of your gas appliance, but where the - Any defects in the system to which the condition is not met, any chargeable spare appliance is connected. parts or components issued within the applicable guarantee period still benefit - Any defects caused by inadequate frost from a 12 month warranty from the date of protection. issue by the manufacturer. - Any deterioration or maladjustment following changes in the nature or pressure of the gas or the water used, or a change in the characteristics of the electrical supply voltage. • For further details, refer to your Terms and Conditions. - 9 - 0020127403 - 01/11 - Glow-worm... -
Page 10: Recycling
This symbol indicates that this appliance must not be disposed of with household waste, that it should be selectively collected for energy recovery, reuse or recycling. • Take the appliance to an appropriate collection point for processing, energy recovery and recycling of waste Electronic and Electrical Equipment. - 10 - 0020127403 - 01/11 - Glow-worm... -
Page 11: How To Use Your Appliance
SYMBOLS DISPLAYED ON THE LCD AND DESCRIPTIONS Central Heating Function Programmer Adjustment Mode Glow-worm external control (Optional) Domestic Hot Water Function Central Heating Min burner display Timed Mode Appliance OFF Max burner display Temperature - 11 - 0020127403 - 01/11 - Glow-worm... -
Page 12: Switching On And Off
• The control panel will flash and display all its digits. It will then return to the GAS SERVICE default display and depending on the ISOLATION selected operation and controls, display VALVE the temperature settings. (shown open) Switching off • press "MODE" repeatedly to scroll through your options and select Do not operate the boiler All the appliance functions will be switched without water. off, except frost protection. • Make sure that: - The appliance has electrical power, - The gas service isolation valve is open. - 12 - 0020127403 - 01/11 - Glow-worm... -
Page 13: User Controls
User Controls Central Heating The temperature is factory preset to the minimum 38°C, but can be adjusted to a maximum of 82°C as required, refer to steps 1 and 2. STEP 1 STEP 2 Press "+ or -" to increase or decrease the temperature. The temperature setting will automatically save after 5 seconds. - 13 - 0020127403 - 01/11 - Glow-worm... -
Page 14: Setting The 24 Hour Clock
Press the "+" or the "-" STEP 2 to set the hour. STEP 3 MODE PROG Press "PROG" to confirm. The process will automatically scroll to minutes, then days, set as previously described. - 14 - 0020127403 - 01/11 - Glow-worm... -
Page 15: Setting The Inbuilt Programmer
Timed Central Heating The inbuilt programmer for Central Heating and Domestic Factory preset timed intervals are:- Hot Water, can only be used if Glow-worm controls are Monday to Friday - ON 6.00 - OFF 8.00. installed. ON 16.00 - OFF 23.00. Saturday & Sunday - ON 8.00 OFF 23.00. Timed Domestic Hot Water Factory preset times for preheat are:- Monday to Sunday - ON 6.00 - OFF 24.00. - 15 - 0020127403 - 01/11 - Glow-worm... -
Page 16: Advancing The Timed Central Heating Programmer
Advanced functions only of the boiler should resume when the available if the in-built electrical supply is restored. programmer is enabled. If the boiler does not resume normal Advancing the Domestic Hot operation, check the external controls. Water programmer ON /OFF times It may be necessary to restart your appliance. This function will only work when the appliance is in timed operating mode,"Clock symbol". • To restart the boiler, press the reset button, see chapter "How to use your Refer to display description in section 8.1. appliance ► Overview". - 16 - 0020127403 - 01/11 - Glow-worm... -
Page 17: Appliance Fails To Light
10 Appliance safety devices device will operate the pump when the temperature of the boiler water falls 10.1 Boiler Shutdown below 8 C. A timer is used so that the temperature can be checked periodically. The boiler software is designed to After 10 minutes the pump will be stopped recognise the potential for an overheat if the temperature is higher than 10 C or lockout and will shutdown before this has already reached 35 C. The burner happens. will activate if the boiler temperature does not reach 10 C after 30 minutes or • To restart the boiler, press the reset at any time if the temperature drops to button, see chapter "How to use your C. The burner will switch off when the appliance ► Overview". temperature reaches 35 The appliance always has frost protection active when the power and gas supply are - 17 - 0020127403 - 01/11 - Glow-worm... -
Page 18: Condensate Drain Blockage
• Release an ice blockage by the use of We recommend that your appliance is warm cloths on the pipe. serviced every year. The boiler should then restart. • Only use a competent person. • Contact your Installation/Servicing The service engineer should complete company or Glow-worm service if the the relevant Service Record on the fault persists. Benchmark Checklist after each service. The Benchmark Checklist may be 10.4 Safety Discharge Valve required in the event of any warranty work and as supporting documentation The safety discharge valve and discharge relating to home improvements in the pipe is fitted to the boiler. optional documents section of the Home Information Pack. • If there is any discharge from the pipe, switch off the boiler electrical supply, then call your Installation/Servicing company or Glow-worm service. - 18 - 0020127403 - 01/11 - Glow-worm... -
Page 19: Sealed Water Systems
13 Contact your after-sales organisation • Do not use reconditioned or copy parts that have not been clearly authorised Customer service call by Glow-worm. Tel: 01773 828100 • If replacement parts are required contact Glow-worm’s own service Technical helpline organisation for advice using the telephone number below. Tel: 01773 828300 Tel: 01773 828100 or for approved stockist, visit www.glow- worm.co.uk. Quote the name and model of the boiler. The name and model badge is on the front case. • If in doubt seek advice from the local gas company or Glow-worm’s own service organisation using the telephone number below. Tel: 01773 828100 - 19 - 0020127403 - 01/11 - Glow-worm... - Page 20 0020127403 GloW-WoRM Because of our constant endeavour for Nottingham Road, improvement, details may vary slightly Belper, Derbyshire. from those shown in these instructions. DE56 1JT www.glow-worm.co.uk...
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