Contents Contents Adapting the unit to the heating installation............19 Burner anti-cycling time ........19 Safety ..............3 Handing the product over to the end user ..20 Action-related warnings ......... 3 Informing the operator about the maintenance Risk caused by inadequate qualifications....3 intervals ...............
Safety 1 Safety air/flue pipe accessories listed in the other applicable documents. Action-related warnings Intended use includes the following: Classification of action-related warnings – observance of accompanying operating, The action-related warnings are classified in installation and servicing instructions for accordance with the severity of the possible the product and any other system compon- danger using the following warning signs and ents...
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1 Safety ▶ Notify the gas supply company or the Na- tact gap of at least 3 mm, e.g. fuse or cir- tional Grid +44 (0) 800 111999 by tele- cuit breaker). phone once you are outside of the build- ▶...
Safety 1 1.4.12 Risk of material damage caused by using an unsuitable tool ▶ Use the correct tool to tighten or loosen threaded connections. 1.4.13 Risk of material damage caused by deformed pipes Caution. Risk of material damage caused by changes to the pipes that have already been connected.
0010015664 41-019-25 Product description Benchmark Glow-worm is a licensed member of the Benchmark Scheme. Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are provided with the correct equipment for their needs, that it is installed, commissioned and serviced in accordance with the manufacturer’s instructions by a competent person approved...
Set-up 4 Information on the identification plate CE label The identification plate is mounted on the underside of the product in the factory. Information on the Meaning identification plate The CE label shows that the products comply with the basic requirements of the applicable directives as stated on the Barcode with serial number identification plate.
4 Set-up Minimum clearances Num- Description Installation template Enclosed documentation Dimensions Minimum clearance 183,5 150 mm (top air/flue gas connection) 20 mm (air/flue gas connection on the rear) 33,5 150 mm 157,5 5 mm (70 mm if the side panels ought to be removed) 600 mm It is not necessary to maintain a clearance between the product and components made of combustible materials that...
Set-up 4 Removing/installing the side section Conditions: The load-bearing capacity of the wall is not sufficient ▶ 4.9.1 Removing the side section Ensure that wall-mounting apparatus on-site has a suf- ficient load-bearing capacity. Use individual stands or Caution. primary walling, for example. ▶...
5 Installation ▶ Installation Check the leak-tightness of the gas valve using a maximum pressure of 11 kPa Preparing for installation (110 mbar). Danger! ▶ Make sure that the existing gas meter is capable of Risk of scalding and/or damage due to passing the rate of gas supply required.
Installation 5 Heating water supply in the open heating Connecting the heating flow and heating system return Heating return connec- Heating flow connection tion Establish the heating connections in accordance with the applicable standards. Check whether the connections (→ Page 19) are leak- tight.
5 Installation Connecting the condensate discharge pipe 5.6.1 Condensate drainage systems 5.6.1.1 Internal soil and vent pipe Ø19mm 5.6.1.2 External soil and vent pipe L = 3m max ▶ Follow the instructions listed here and observe the legal and local regulations on condensate discharge. ▶...
Installation 5 5.6.1.4 Internal termination into combined sink 5.6.1.7 External termination into rain water down waste pipe Ø19mm Ø19mm Ø30mm Ø30mm 5.6.1.5 Internal termination downstream of sink Electrical installation waste Danger! Risk of death from electric shock! The power supply terminals L and N remain Ø19mm live even if the product is switched off: ▶...
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5 Installation 5.7.2 Closing the electronics box Provide one common electricity supply for the boiler and for the corresponding controller: ▶ Follow the instructions in the reverse order. – Power supply: Single-phase, 230 V, 50 Hz – Fuse protection: ≤ 3 A 5.7.3 Cable route Open the electronics box.
Operation 6 6.1.1 Activating diagnostics codes Carry out the wiring. (→ Page 14) Connect the individual components depending on the Press and hold the button for seven seconds. type of installation. ◁ is shown in the display. Conditions: If installing a multi-circuit controller. Press the buttons to set the value.
7 Start-up Using check programmes Checking the factory setting By activating various check programmes, you can trigger The product's combustion has been factory tested and is various special functions on the product. preset for operation with the gas group indicated on the iden- tification plate.
Start-up 7 – – if the pH value of the heating water is less than 6.5 or Fernox F2 more than 8.5. – Sentinel X 100 – Sentinel X 200 Total Water hardness at specific system volume heating Additives for frost protection intended to remain >...
7 Start-up Switching on the product 7.8.2 Checking the gas connection pressure (gas flow pressure) ▶ Switch on the product via the main switch installed on- site. Filling the heating installation Flush the heating installation through. Fill the heating installation with the maximum possible volume flow.
Adapting the unit to the heating installation 8 ▶ Checking the CO₂ content Disconnect the product from the electrical installation. ▶ You must not start up the boiler. Great Britain front casing on / front casing off Conditions: Gas flow pressure in the permissible range Natural gas ▶...
9 Handing the product over to the end user 8.1.2 Resetting the remaining burner anti-cycling 10.4 Checking the CO₂ content time Start up the product with the check programme (P.01) ▶ and set the value. Press and hold the reset button for more than –...
Inspection and maintenance 10 ▶ Compare the measured value with the corresponding value in the table. Setting the CO₂ value Great Britain front casing on / front cas- ing off Natural gas 9.2 ±0.2 % CO₂ at full load Set for Wobbe index 14.09 kW⋅h/m³...
10 Inspection and maintenance 10.7 Cleaning the heat exchanger 10.10 Cleaning the condensate siphon Check the heat exchanger for damage and dirt. If required, clean and replace the heat exchanger. Protect the folded down electronics box against sprayed water. Clean the ribs of the heat exchanger (1) with water. ◁...
Troubleshooting 11 10.13 Completing inspection and maintenance 11.5 Replacing defective components work 11.5.1 Replacing the burner Check the gas connection pressure (gas flow pressure). Remove the gas-air mixture unit. (→ Page 21) (→ Page 18) Remove the burner seal. Check the CO₂ content. Remove the burner.
For contact details for our customer service department, you can write to the address that is provided on the back page, or you can visit www.glow-worm.co.uk. Open the electronics box. (→ Page 13) Pull all of the plugs out from the PCB.
Appendix Appendix Inspection and maintenance work – Overview The table below lists the manufacturer requirements with respect to minimum inspection and maintenance intervals. If na- tional regulations and directives require shorter inspection and maintenance intervals, you should observe these instead of the intervals listed in the table.
Appendix Display Meaning P.02 Start up the burner at ignition load: The product is operated at ignition load after successful ignition. The function is activated for 15 minutes. P.03 The product runs in heating mode with the maximum heat input set using diagnostics code d.00. P.04 Maximum output function: If there is a hot water request, the product runs in hot water handling mode with maximum heat input.
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Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. – – d.13 Status of the hot water Current value off / on circuit's circulation pump adjustable – – d.16 Status of the 24 V room Current value off = Heating off thermostat...
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Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. ℃ – – d.47 Outside temperature Current value adjustable d.50 Correction of the min- 3000 Adjustable imum fan speed Fan speed = Display value x 10 d.51 Correction of the max- -2500 -1000...
Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. ℃ d.128 Heating minimum target Adjustable value ℃ d.129 Hot water minimum tar- Adjustable get value (com- bina- tion unit) (pure boiler) Status codes – Overview Status code Meaning Displays in heating mode...
Appendix Overview of fault codes Fault code Meaning Possible cause F.00 Fault: Flow temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not plugged in correctly, interruption in cable harness, NTC sensor defective F.01 Fault: Return temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not...
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Appendix Fault code Meaning Possible cause F.83 Fault: Dry fire When the burner starts, the temperature change registered at the flow or return temperature sensor is non-existent or too small: Insufficient water in the product, the flow or return temperature sensor is not in the correct position on the pipe F.84 Fault: Flow/return temperature sensor...
Appendix Wiring diagram Burner off X106 eBUS – Burner 24V= 230V~ Main PCB Gas valve assembly Interface PCB Heating pump Control system Monitoring electrode Temperature sensor on the heating flow Room thermostat Temperature sensor on the heating return Main power supply and connection for 230 V control Ignition electrode Installation and maintenance instructions ENERGY 0020177748_03...
Appendix Wiring diagram, 30 kW Burner off X106 eBUS – Burner 24V= 230V~ Main PCB Gas valve assembly Interface PCB Heating pump Control system Monitoring electrode Temperature sensor on the heating flow Room thermostat Temperature sensor on the heating return Main power supply and connection for 230 V control Ignition electrode 0020177748_03 ENERGY Installation and maintenance instructions...
Appendix Position of the opening in the air/flue pipe D, E Positioning of the opening of a fan-supported flue gas pipe Minimum dimen- Installation site sions Directly below an opening, air bricks, opening windows, etc., that can be opened. 300 mm Above an opening, air bricks, opening windows, etc., that can be opened.
Appendix Horizontal terminal positioning BS 5440-1 recommends that fanned flue chimney terminals should be positioned as follows: a) at least 2 m from an opening in the building directly opposite, and b) so that the products of combustion are not directed to discharge directly across a boundary if the products are likely to cause a nuisance to a neighbour or discharge over a walkway or patio.
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Appendix GAS BOILER SYSTEM COMMISSIONING CHECKLIST This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference. CONTROLS Optimum start control Fitted...
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Appendix SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service Provider SERVICE 01 SERVICE 02 ² % ² % ² % ² % SERVICE 03 SERVICE 04 ²...
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Appendix PRIOR TO CO AND COMBUSTION RATIO CHECK NOTE The boiler manufacturer’s installation instructions should have been followed, gas type verified and gas THE AIR GAS RATIO VALVE IS FACTORY supply pressure/rate checked as required prior to commissioning. SET AND MUST NOT BE ADJUSTED As part of the installation process, especially where a flue has been fitted by persons other than the DURING COMMISSIONING UNLESS THIS boiler installer, visually check the integrity of the whole flue system to confirm that all components are...
Dia. 60/100 (L) Dia. 80/125 (L) C13 type air/flue C13 type air/flue pipe pipe ≤ 10 m ≤ 25 m ENERGY 12r -A (H-GB) ≤ 10 m ≤ 25 m ENERGY 15r -A (H-GB) ≤ 10 m ≤ 25 m...
Appendix Technical data Technical data – Heating ENERGY 12r -A (H-GB) ENERGY 15r -A (H-GB) ENERGY 18r -A (H-GB) 10 … 80 ℃ 10 … 80 ℃ 10 … 80 ℃ Max. flow temperature adjustment range (default setting: 75 °C) Maximum permissible pressure 0.3 MPa...
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(Q max.) Minimum heat input – hot 7.1 kW water (Q min.) Technical data – General ENERGY 12r -A (H- ENERGY 15r -A (H- ENERGY 18r -A (H- ENERGY 25r -A (H- Gas category Diameter of the gas pipe...
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602 mm Net weight 22 kg Weight when filled with water 27 kg Technical data – Electrics ENERGY 12r -A (H-GB) ENERGY 15r -A (H-GB) ENERGY 18r -A (H-GB) Electric connection 230 V / 50 Hz 230 V / 50 Hz...
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Appendix ENERGY 25r -A (H-GB) ENERGY 30r -A (H-GB) Standby electrical power con- sumption Level of protection IPX4D IPX4D Installation and maintenance instructions ENERGY 0020177748_03...
Index Index Regulations ................5 Removing the air intake pipe..........21 Air/flue pipe, installed ............4 Removing the burner............21 Removing the flue pipe............21 Burner anti-cycling time............19 Removing the gas-air mixture unit........21 Removing the side section ............ 9 Calling up the fault memory..........
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