Yealink VP530 User Manual
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Yealink VP530 User Manual

Yealink VP530 User Manual

Ip video phone
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  • Page 2 Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, phot ocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink VP530 IP video phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

  • Page 5: About This Guide

    IP video phone. As well, be sure to read the Packaging Contents section in this guide before you set up and use the phone. If this is your first time using the VP530 IP video phone, we recommend that you first refer Quick Installation Guide...
  • Page 6 User Guide for the VP530 IP Video Phone Major updates have occurred to the following sections: Documentation on page  Packaging Contents on page  Phone Installation on page  The following sections are new for this edition: Administrator Password on page ...
  • Page 7 About This Guide Intercom on page ...
  • Page 8 User Guide for the VP530 IP Video Phone viii...

  • Page 9: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ........................ v Summary of Changes....................v Changes for Release 70, Guide Version 70. 3............v Changes for Release 70, Guide Version 70. 2 ............vi Changes for Release 70, Guide Version 70. 1 ............vi Changes for Release 70, Guide Version 70.
  • Page 10 User Guide for the VP530 IP Video Phone Wallpaper ....................... 24 Audio Settings ......................25 Volume........................25 Ring Tones....................... 25 Contact Management ....................27 Local Directory......................27 Remote Phone Book....................32 History Management ....................33 System Customiza tions ....................35 DSS Keys.........................

  • Page 11: Table Of Contents

    Table of Contents Outgoing Intercom Calls ..................82 Incoming Intercom Calls ..................83 TV Output........................84 Music on Hold ......................85 Messages ........................86 Short Message Service (SMS) ................86 Voice Mail ....................... 89 Message Waiting Indicator (MWI) ................. 90 Troubleshooting ..............
  • Page 12 User Guide for the VP530 IP Video Phone...

  • Page 13: Overview

    Overview This chapter provides the overview of the VP530 IP video phone. The topics include: Hardware Component Instructions  Icon Instructions  LED Instructions  User Interfaces  Documentation  If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 14 User Guide for the VP530 IP Video Phone Hardware component instructions of the VP530 IP video phone are: It e m De s cript ion ① Camera Provides near-site video. ② Event Indicator LED Indicates different phone status. ③ Power Indicator LED Indicates the phone power status.
  • Page 15 Overview Icons appearing on the phone LCD screen are described in the following table: Icon De s cript ion Network is unavailable Registered successfully Register failed Registering Stop the near-site video Hands-free speakerphone mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb...
  • Page 16 User Guide for the VP530 IP Video Phone P ower Indicator LED L ED St at us De s cript ion Solid green The phone is powered on. The phone is powered off. Ev ent Indicator LED L ED St at us...
  • Page 17 Overview There are two ways to customize specific configurations on your VP530 IP video phone: Using the user interface on the IP video phone.  Using the user interface in an internet browser window from your PC.  The hardware components keypad and LCD screen constitute the phone user interface , which allows the user to execute all call operation and basic configuration changes directly on the phone.
  • Page 18 User Guide for the VP530 IP Video Phone O pt ions P hone User Interface We b User Inte rf ace --Phone √ --Hardware √ --Firmware √ √ --Product ID --MAC √ --Accounts √ Bas ic Call Features --Call Forward √...

  • Page 19: Phone User Interface

    Not e The table above lists most of the feature options. Please refer to the relevant sections for more information. The following table shows documentations available for the VP530 IP video phone. Name Cont e nt s W he re f ound...
  • Page 20 User Guide for the VP530 IP Video Phone...

  • Page 21: Getting Started

    Basic Network Settings  Registration  Idle Screen  If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your VP530 IP video phone package: IP V ideo Phone ...
  • Page 22 User Guide for the VP530 IP Video Phone Power A dapter (Optional)  Handset & Handset Cord  Et hernet Cable  Q uick Installation Guide & Quick Reference Guide  Check the list before installation. If you find anything missing, contact your system administrator.
  • Page 23 Getting Started 1 ) Connect the Handset and optional Headset: Not e The headset should be purchased separately. 2 ) Connect the Network and Power: You have two options for power and network connections. Your system administrator will advise you which one to use. AC power (Optional) ...

  • Page 24: Power Over Ethernet

    Internet port in your network or the switch/hub device port. Power over Ethernet Using a regular Ethernet cable, the VP530 IP video phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.
  • Page 25 Getting Started After your phone has been powered up, the system boots up and performs the following steps: A utomatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display as following: DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain its valid network settings (e.g., IP address, subnet mask, gateway and DNS server) by default.
  • Page 26 User Guide for the VP530 IP Video Phone The phone LCD screen displays the general information. Tap Ne t work, P hone or A ccounts to view the detailed status information. To v iew the phone status via web user interface: Open the web browser on your computer.
  • Page 27 Getting Started Tap the pull-down list of Ty pe and then select St atic IP. Enter the parameters IP , subnet mask, gateway, primary DNS, second DNS in the corresponding fields. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.

  • Page 28: Time And Date

    User Guide for the VP530 IP Video Phone The idle screen shows the following information: It e m De s cript ion Menu Key Wallpaper Shortcut Menu Soft Keys Line Keys Near-site Video Window DSS Key Time and Date Current Account...
  • Page 29 Customizing Your Phone You can customize your VP530 IP video phone by configuring the setting for time and date, backlight, and ring tones, for example. You can add contacts to the phone’s local directory manually. You can also handle incoming calls from different contacts in different ways.
  • Page 30 User Guide for the VP530 IP Video Phone Tap the pull-down list of Backlight Time and then select the desired backlight time. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
  • Page 31 The text on the web user interface will change to the language that you selected. The time and date appears on the LCD screen of the VP530 IP video phone. If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information.
  • Page 32 User Guide for the VP530 IP Video Phone Tap the pull-down list of Time Type and then select SNTP . Tap the pull-down list of Time Zone and then select the time zone that applies to your area. The default time zone is "+8 China(Beijing)".
  • Page 33 Customizing Your Phone The time that appears on the LCD screen will change accordingly. To configure the time and date format via phone user interface: ->Bas ic->Date & Time->Format. Tap the pull-down list of Date Format and then select the desired date format. Tap the pull-down list of Time Format and then select the desired time format (12 Hour or 24 Hour).
  • Page 34 User Guide for the VP530 IP Video Phone You can change the administrator password to protect your phone from unauthorized use. Only the users owning the administrator password have the permission to change the advanced settings. To change the administrator password via phone user interface: -->...
  • Page 35 Customizing Your Phone Tap the pull-down list of Ke y As Send and then select Ke y # or Ke y *, or select Disabled to disable this feature. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
  • Page 36 You can also configure shortcut menu via web user interface at the path P hone->Features. You can customize the wallpaper of the VP530 IP video phone. You can change the wallpaper image via phone user interface or web user interface. You can also upload custom wallpaper images via web user interface.
  • Page 37 Customizing Your Phone You can press the Right or Left navigation keys to adjust the receiver volume of currently used audio devices (handset, speakerphone or headset), when the phone is in the dialing interface or during a call. You can also press the Right or Left navigation keys to adjust the ringer volume when the phone is idle.
  • Page 38 User Guide for the VP530 IP Video Phone Tap the desired ring tone. Press the Se t Ring Tones soft key to accept the change or the Back soft key to cancel. to return to the idle screen. To s elect a ring tone for the phone via web user interface: Click on P hone->Preference.
  • Page 39 Customizing Your Phone This section provides the operating instructions for managing contacts. The topics include: Local Directory  Remote Phone Book  The built-in phone directory stores the names and phone numbers of your contacts. You can store up to 1000 contacts in the phone's local directory. There are five default groups in the local directory: All, Company, Family, Friend and Blacklist.
  • Page 40 User Guide for the VP530 IP Video Phone To add a contact to the local directory manually: Press the Directory soft key. Tap the desired group. Press the Ne w Contact soft key. Enter the Name and the O f fice, Mobile or F amily numbers in the corresponding fields.
  • Page 41 Customizing Your Phone Tap the pull-down list of P hoto and then select the desired photo. Tap the pull-down list of Ring Tones and then select the desired ring tone. Press the Save soft key to accept the change or the Cancel soft key to cancel. to return to the idle screen.
  • Page 42 User Guide for the VP530 IP Video Phone Press the Edit soft key. Tap the desired contacts. Press the De lete soft key. The LCD screen prompts “Delete selected contact?”. Tap the O K soft key to confirm the deletion.
  • Page 43 Customizing Your Phone Press the 1 2 3 soft key to switch the input mode. Enter a few continuous characters or numbers using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can dial from the result list. You can manage your phone’s local directory via phone or web user interface.
  • Page 44 User Guide for the VP530 IP Video Phone To e xport a contact list v ia web user interface: Click on Directory. Click Ex port XML (or Ex port CSV). Click Sav e to export the contact list to your local system.
  • Page 45 Customizing Your Phone The VP530 IP video phone maintains history lists of All Calls, Dialed Calls, Missed Calls, Received Calls and Forwarded Calls. The local call log supports maintaining up to 400 entries. You can view the history list, place a call, add a contact or delete an entry from the history list.
  • Page 46 User Guide for the VP530 IP Video Phone The detailed information of the entry appears on the LCD screen. To place a call f rom the history list: Press the History soft key. Tap the corresponding list. Tap the desired entry.
  • Page 47 There are two types of DSS keys: Memory Keys and Line Keys. The use of line keys and memory keys are almost the same. The details will be introduced below. The VP530 IP video phone supports 18 memory keys and 4 line keys.
  • Page 48 User Guide for the VP530 IP Video Phone You can assign predefined functionalities to the memory keys. Memory keys allow you to use quick access features such as SMS and Voice Mail. The memory keys will indicate the monitoring status when the keys are assigned specific features, such as BLF and Shared Line.
  • Page 49 Customizing Your Phone Transfer  Hold   Redial   Group Listening  Public Hold  Private Hold  Zero-SP-Touch   For more information, contact your system administrator. L ine You can use this key feature to accept incoming calls, place active calls on hold or resume a call.
  • Page 50 User Guide for the VP530 IP Video Phone Type (Key Event) De pendencies: Ke y Type (Voice Mail) Label (key label displays on the LCD screen) Value (the voice mail access code) Us age: Tap the memory key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails.
  • Page 51 Customizing Your Phone P refix You can use this key feature to place a call with the specified prefix number. Type (Key Event) De pendencies: Ke y Type (Prefix) Label (key label displays on the LCD screen) Value (the prefix number) Us age: Tap the memory key, the phone will be ready to place a new call and show up the prefix number which you specified in the Value field, enter other digits and then dial out.
  • Page 52 User Guide for the VP530 IP Video Phone Label (key label displays on the LCD screen) Us age: Tap the memory key to access the XML browser specified in the XML Browser field. L DAP You can use this key feature to access the LDAP search interface quickly.
  • Page 53 Customizing Your Phone a call. For more information, refer to Call Transfer on page 66. De pendencies: Type (Key Event) Ke y Type (Transfer) Label (key label displays on the LCD screen) Value (the number you want to transfer the call to) Us age: Tap the memory key during a call to transfer the call to the number specified in the Value field.
  • Page 54 User Guide for the VP530 IP Video Phone You can use this key feature to quick access the text message feature. For more information, refer to Short Message Service (SMS) on page 86. Type (Key Event) De pendencies: Ke y Type (SMS) Label (key label displays on the LCD screen) Usage: Tap the memory key to access the text message feature, when the phone is idle.
  • Page 55 Customizing Your Phone Type (Key Event) De pendencies: Ke y Type (Private Hold) Label (key label displays on the LCD screen) Us age: Tap the memory key when there is an active call on the shared line. The active call is placed on private hold. Tap the memory key again to retrieve the private held call.
  • Page 56 For more information on using the line keys, refer to Memory Keys introduced above. You can register one or multiple accounts on the VP530 IP video phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account.
  • Page 57 Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. Repeat step 2 to 5 until you have registered all accounts. to return to the idle screen. The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: You can also set a default account for dialing out calls when there are multiple accounts...
  • Page 58 Your phone can be configured to have a combination of lines with a single line key and lines with multiple line keys. Dial plan is a string of characters that governs the way your VP530 IP video phone processes the inputs received from your phone keypad. The VP530 IP video phone...
  • Page 59 Customizing Your Phone An "x" can be used as a placeholder for any character. Example: "12x" would match "121 ", "122 ", "123 ", "12a", etc. The square brackets "[]"can be used as a placeholder for a single character which matches any of a set of characters. Example: "91[5-7]1234"...
  • Page 60 User Guide for the VP530 IP Video Phone Click the desired replace rule. Edit the values in the P refix and Re place fields. Enter the desired line ID in the A ccount field or leave it blank. Click Edit to accept the change.
  • Page 61 Enter the desired line ID in the A ccount field or leave it blank. Click Conf irm to add the block out numbers. You can enable the live dialpad feature on the VP530 IP video phone, which enables the IP video phone to automatically dial out the phone number without pressing any other key.
  • Page 62 User Guide for the VP530 IP Video Phone You can dial a hotline number immediately once you lift the handset, press the speakerphone key or press a line key. You can also configure a period of delay time to dial out the hotline number. The phone will dial out the hotline number automatically after the specified delay time.
  • Page 63 Basic Call Features The VP530 IP video phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 64 User Guide for the VP530 IP Video Phone You can use your VP530 IP video phone to place a video or audio call. You can set the preferred call type, contact your system administrator for more information. You can use...
  • Page 65 Basic Call Features The call duration of active calls is visible on the LCD screen. In the following figure, the call to Jack has lasted for 1 minute and 14 seconds. To place a call using t he handset: Pick up the handset. Enter the desired number using the keypad.
  • Page 66 , or the Se nd soft key. To place multiple calls: You can have more than one call on your VP530 IP video phone. To place a new call during an active call, do one of the following: Tap the line key. The active call is placed on hold.
  • Page 67 Basic Call Features Using the headset  Not e You can ignore incoming calls by pressing the Re j e ct soft key or the Ign o re soft key. You can also activate Do Not Disturb mode to reject all incoming calls on your phone. For more information, refer to Do Not Disturb (DND) on page 63.
  • Page 68 User Guide for the VP530 IP Video Phone If you are using the headset, press the End Call soft key or tap If you are using the speakerphone, tap or press or the End Call soft key. To redial the last placed call from your phone: Press when the phone is off-hook.
  • Page 69 Basic Call Features icon appears on the LCD screen. You can also configure auto answer via web user interface at the path A ccount. Not e The auto answer feature is not applicable to answer another incoming call automatically when there is an active call on the phone. You can enable the auto redial feature to redial the phone number automatically when the called party is busy.
  • Page 70 User Guide for the VP530 IP Video Phone You can also configure auto redial via web user interface at the path P hone->Features. To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the O K soft key to activate auto redial.
  • Page 71 Basic Call Features in the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure call completion via web user interface at the path P hone->Features.
  • Page 72 User Guide for the VP530 IP Video Phone When the called party becomes idle, the following prompt appears on the LCD screen of the phone: Tap the O K soft key to redial the number. Not e The call completion feature is not available on all servers. For more information, contact your system administrator.
  • Page 73 Basic Call Features to return to the idle screen. You can also configure a call return key via web user interface at the path DSS Ke y->Memory Key (or L ine Key). You can mute the microphone of the active audio device during an active call, and then the other party cannot hear you.
  • Page 74 User Guide for the VP530 IP Video Phone The phone LCD screen shows the call is on hold and the event indicator LED flashes green. Not e The phone will beep softly every 30 seconds to remind you that you still have a call on hold.

  • Page 75: Static Forwarding

    Basic Call Features You can activate or deactivate the Do Not Disturb (DND) mode on the phone. If DND mode is enabled, the phone will reject all incoming calls automatically, and the callers will hear a busy signal or a message, depending on how your system administrator set up the configuration server.
  • Page 76 User Guide for the VP530 IP Video Phone To e nable call forward: ->Call Feature->Call Forward. Tap the desired forwarding type. Depending on your selection: a.) If you tap A lways Forward: 1) Tap in the A lways Forward field.

  • Page 77: Dynamic Forwarding

    Basic Call Features 2) Enter the destination number you want to forward all unanswered incoming calls to in the Target field. 3) Tap the pull-down list of A fter Ring Time and then select the ring time to wait before forwarding (The default ring time is 120 seconds). 4) (Optional.) Enter the no answer forward on code or off code respectively in the O n Code or O f f Code field.
  • Page 78 User Guide for the VP530 IP Video Phone Enter the number to forward the incoming call to. Press , or the Se nd soft key. The LCD screen prompts a call forward message. You can transfer a call to another party in one of the following ways: Blind Transfer: Transfer a call directly to another party without consulting.
  • Page 79 Basic Call Features To perform a semi-attended t ransfer: Press or the Transfer soft key during a call. Enter the number you want to transfer the call to. Press to dial out. Press or the Transfer soft key to complete the transfer when receiving ring-back.
  • Page 80 The network conference feature is not available on all servers. For more information, contact your system administrator. The VP530 IP video phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conference and is the default method of conference.
  • Page 81 . You can tap to stop the transmission of near-site video. You can use network conference feature on the VP530 IP video phone to conduct a conference with multiple participants. This feature allows you to perform the followings: Join two calls together into a conference call.
  • Page 82 User Guide for the VP530 IP Video Phone second party to the conference. Press the Conference soft key to create a new call. The conference is placed on hold. Enter the number of the new party and then press , or the Se nd soft key.
  • Page 83 Basic Call Features Enter the call park feature code (contact your system administrator for it) in the Value field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure a call park key via web user interface at the path DSS Ke y->Memory Key (or L ine Key).

  • Page 84: Directed Call Pickup

    You can tap a pickup key to answer someone else’s incoming call on the phone. The VP530 IP video phone supports the direct call pickup and group call pickup features. Direct call pickup is used for picking up a call that is ringing at a specific phone number.

  • Page 85: Group Call Pickup

    Basic Call Features number receives an incoming call. The call is answered on your phone. Group Call Pickup To configure a group pickup key via phone user interface: Tap the desired DSS key for one second. Tap the pull-down list of Ty pe and then select Ke y Event. Tap the pull-down list of Ke y Type and then select G roup Pickup.
  • Page 86 User Guide for the VP530 IP Video Phone You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some of the services, but you don’t want to be harassed.
  • Page 87 Basic Call Features The LCD screen of phone B prompts an incoming call from anonymity. You can use anonymous call rejection feature to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. To configure anonymous call rejection via phone user interface: ->Call Feature->Anonymous.
  • Page 88 User Guide for the VP530 IP Video Phone...
  • Page 89 Advanced Phone Features This chapter provides operating instructions for the advanced features of the VP530 IP video phone. The topics include: Busy Lamp Field (BLF)  BLF List  Shared Line  Intercom  TV Output  Music on Hold ...
  • Page 90 User Guide for the VP530 IP Video Phone (Optional.)Enter the pickup code in the Ex tension field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure a BLF key via web user interface at the path DSS Key->Memory Ke y (or L ine Key).
  • Page 91 Advanced Phone Features You can use the BLF List feature to monitor a list of users defined by your system administrator. For example, your system administrator enables BLF List, and creates a BLF List URI (e.g., BLFList@example.com) including a list of user1, user2 and user3 on the server.
  • Page 92 User Guide for the VP530 IP Video Phone Tap the pull-down list of A ccount ID and then select the desired line. Press the Save soft key to accept the change. Repeat steps 2 to 5 to configure as more BLF List keys as the number of the monitored users.
  • Page 93 Advanced Phone Features To retrieve a public hold call on shared line: Tap the shared line key on any phone when there is a public hold call on the shared line. The shared line key illuminates orange when the shared line call is placed on public hold.
  • Page 94 User Guide for the VP530 IP Video Phone Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can tap the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls.
  • Page 95 Advanced Phone Features By default, the VP530 IP video phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call.
  • Page 96 Barge is disabled, the phone handles an incoming intercom call like a waiting call. Intercom Barge is disabled by default. The VP530 IP video phone supports to the TV output. You can configure the phone to automatically output the video on TV for all video calls, or manually tap to output the video on TV during a video call.

  • Page 97: Music On Hold

    Advanced Phone Features Tap the pull-down list of TV Format and then select PA L or NTSC. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure TV output via web user interface at the path P hone->Features. Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by the callers who have been placed on hold.
  • Page 98 User Guide for the VP530 IP Video Phone You can send and receive text messages using the VP530 IP video phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone, the event indicator LED flashes green,...
  • Page 99 Advanced Phone Features Tap the desired message to read it. Not e If the phone prompts receiving new text message, you can also tap the Vi e w soft key to read the new message directly. To s end a text message: ->Me ssage->Text Message->New Message.
  • Page 100 User Guide for the VP530 IP Video Phone Press the abc soft key to change the input mode. Press the Se nd soft key. To delete text messages: ->Me ssage->Text Message->Inbox (Sent Box, O utbox or Draftbox). Press the Edit soft key.
  • Page 101 Advanced Phone Features You can leave voice mails for someone else on the VP530 IP video phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone, and flashes green.
  • Page 102 Tap the desired account to listen to the voice mails. The VP530 IP video phone supports MWI feature when receiving a new voice message. If someone leaves you a voice mail, you will receive a message waiting indicator. MWI...
  • Page 103 For some particular servers, the MWI service is unsolicited. So the VP530 IP video phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited. In this case, the VP530 IP video phone must enable the MWI Subscription for MWI messages.
  • Page 104 User Guide for the VP530 IP Video Phone...

  • Page 105: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your VP530 IP video phone. If you require additional information or assistance with your new phone, contact your system administrator. W hy is t he phone LCD screen blank? Check that the power indicator LED is on to ensure the phone is powered on.
  • Page 106 User Guide for the VP530 IP Video Phone W hy doesn’t the phone ring? Check the ringer volume on your phone. To adjust the ringer volume, press the right and left navigation keys when the phone is on-hook and idle. For more information, refer to Volume on page 25.
  • Page 107 Troubleshooting Click Re boot to reboot the IP video phone. Not e Any reboot of your phone may take a few minutes. How t o reset your phone? You need to note that all customized settings will be overwritten after resetting. We recommend asking your system administrator for advice before resetting your phone.
  • Page 108 User Guide for the VP530 IP Video Phone How t o export System Log? We may need you to provide a System Log to help analyze the problem. To e xport system log via web user interface: Click on P hone->Configuration.
  • Page 109 Troubleshooting To e nable SRTP via web user interface: Click on A ccount. Select the desired account from the pull-down list of A ccount. Click on A dv anced. Select Enabled from the pull-down list of Voice Encryption (SRTP). Not e The SRTP feature is not available on all servers.
  • Page 110 User Guide for the VP530 IP Video Phone...

  • Page 111: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 112 User Guide for the VP530 IP Video Phone Place the device on a stable and level platform.  Please place no heavy objects on the device in case of damage and  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...

  • Page 113: Appendix A-Time Zones

    Appendix A-Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii −09:00 United States-Alaska −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain −07:00 United States-MST −06:00 Canada-Manitoba(Winnipeg) −06:00 Chile(Easter Islands) −06:00 Mexico(Mexico City, Acapulco)
  • Page 114 User Guide for the VP530 IP Video Phone Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman) +02:00...

  • Page 115: Index

    Index About This Guide Hardware Component Instructions Account Management Hotline Account Registration Adding Contacts Administrator Password Anonymous Call Icon Instructions Idle screen Anonymous Call Rejection Importing/Exporting Contact lists Answering Calls Audio Settings Incoming Intercom Calls Intercom Auto Answer In This Guide Auto Redial Key as Send Basic Network Settings...
  • Page 116 User Guide for the VP530 IP Video Phone Redialing Numbers Regulatory Notices Remote Phonebook Ring Tones Safety Instructions Searching for Contacts Semi-attended Transfer Service Agreements Shared Line Short Message Service (SMS) Shortcut Menu Text Message Time Zones Time and Date...

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