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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 9). Use only a single-outlet surge suppressor
that meets all of the specifications described on page 9. Important: The treadmill is not compatible
with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our toll-free Customer Service Department.
PROBLEM: The speed display on the console does not function properly
SOLUTION: a. Remove the key and UNPLUG THE POWER CORD.
Remove the hood from the treadmill. Locate the Reed
Switch (21) and the Magnet (43) on the left side of the
Pulley (42). Turn the Pulley until the Magnet is aligned
with the Reed Switch. Make sure that the gap be-
tween the Magnet and the Reed Switch is about
1/8". If necessary, loosen the 3/4" Screw (76) and
move the Reed Switch slightly. Retighten the Screw.
Re-attach the hood, and run the treadmill for a few
minutes to check for a correct speed reading.
c
Tripped
a
22
Reset
1/8"
42
76
43
21
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Do you have a question about the 10.0 treadmill IMTL39620 and is the answer not in the manual?
Questions and answers
In manual mode set speed to 2 mph or less and it will stay there for about 30 seconds and then ramp up to 3 mph or more. Just received this unit and manual does not give me any options for this problem. 70 plus years old and can not handle the speed the treadmill is ramping up to. How do I get it to stay at the slower speed until i work up to faster if I ever do. Thank you
To set the speed on the Image 10.0 treadmill IMTL39620 to stay at 2 mph or less in manual mode, press the Speed ▲ or ▼ buttons to adjust the speed. The speed changes in increments of 0.1 mph with a single press or 0.5 mph if the button is held down. Adjust the speed to 2.0 mph or lower by pressing the ▼ button as needed.
This answer is automatically generated