Glow-worm Ultracom2 12sxi Instructions For Use Manual
Glow-worm Ultracom2 12sxi Instructions For Use Manual

Glow-worm Ultracom2 12sxi Instructions For Use Manual

High efficiency condensing system boilers
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Ultracom

Instructions for Use

12sxi
G.C. No. 41-019-12
18sxi
G.C. No. 41-019-13
30sxi
G.C. No. 41-019-14
High Efficiency Condensing
System Boilers
To be left with the user
www.glow-worm.co.uk
sxi
2

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Summary of Contents for Glow-worm Ultracom2 12sxi

  • Page 1: Instructions For Use

    Ultracom Instructions for Use To be left with the user 12sxi G.C. No. 41-019-12 18sxi G.C. No. 41-019-13 30sxi G.C. No. 41-019-14 High Efficiency Condensing System Boilers www.glow-worm.co.uk...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS READ CAREFULLY BEFORE USING Read me ..................... 3 1.1 Welcome ................... 3 1.2 Guarantee Pack................3 1.3 Servicing ................... 3 1.4 Benchmark ..................4 1.5 Quick reference guide ..............4 Introducing your appliance ................. 5 2.1 Appliance description ............... 5 2.2 Accessories ..................5 Product documentation ................5 3.1 Document storage ................
  • Page 4 TABLE OF CONTENTS HOW TO OPERATE YOUR APPLIANCE Overview ....................10 8.1 Display .................... 10 8.2 Switching On ...................11 8.3 User Controls ..................11 ANY ASSISTANCE? Fault Finding..................... 13 Appliance safety devices ................14 10.1 Boiler Shutdown ................14 10.2 Protecting against frost ..............14 10.3 Condensate Drain Blockage ............14 10.4 Safety Discharge Valve ..............
  • Page 5: Read Carefully Before Using

    READ CAREFULLY BEFORE USING The pack contains the letter of introduction 1 Read me and the guarantee. The extended guarantee is supplied loose and we Welcome recommend that you should read it. These instructions are an integral part • Complete and return as soon as possible of the boiler and must, to comply with your guarantee registration card. the current issue of the Gas Safety (Installation and Use) Regulations, be left If your guarantee registration card is with the user. missing you can obtain a copy or record your registration by telephoning Please ensure that the installer has fully the Glow-worm Customer Service number completed the Benchmark Checklist 0800 073 2142. in the centre pages of the installation instructions supplied with the product and Servicing that you have signed it to say that you This product should be serviced regularly have received a full and clear explanation to optimise its safety, efficiency and of its operation. The installer is legally performance. The service engineer should required to complete a commissioning complete the relevant Service Record checklist as a means of complying with the on the Benchmark Checklist after each appropriate Building Regulations (England service. The Benchmark Checklist may and Wales).
  • Page 6: Benchmark

    READ CAREFULLY BEFORE USING Benchmark Benchmark is managed and promoted by the Heating and Hotwater Industry Glow-worm is a licensed member of Council. the Benchmark Scheme which aims to improve the standards of installation • For more information visit and commissioning of domestic heating www.centralheating.co.uk and hot water systems in the UK and to encourage regular servicing to optimise safety, efficiency and performance. Quick reference guide We designed this Quick reference guide This Quick reference guide assumes that so that you can start using your appliance the appliance have been installed and commissioned by a competent person. right away. - 4 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 7: Introducing Your Appliance

    READ CAREFULLY BEFORE USING 2 Introducing your appliance Accessories The Ultracom 2 is compatible with Appliance description most makes of programmable room thermostats. The boiler can supply either The Ultracom 2 sxi range of boilers are 230V or 24V depending on the type. designed for use as part of a sealed water central heating system with fully pumped For increased system compatibility and circulation. The pump, expansion vessel increased energy saving with intelligent and associated safety devices are all fitted control Glow-worm offer a range of within the boiler. controls dedicated to work using a unique communication system - eBus. The domestic hot water is delivered directly to the tap without the need for • For further details please contact your storage. installer. Intelligent controls are available as accessories from Glow-worm. 3 Product documentation Contact your Installer or Glow-worm sales Document storage for further information. • Make sure that this manual is stored...
  • Page 8: Safety

    Only competent persons are allowed to old and those with sensory loss. In work on the appliance. these instances lower distribution • Never tamper with safety devices. temperatures should be used or the system protected by a tempering valve. • Do not attempt to modify the appliance or its immediate surroundings as this This appliance contains metal parts may affect on the safe use of the (components) and care should be appliance. taken when handling and cleaning, with particular regard to edges. • Under no circumstances must the user interfere with or adjust sealed parts. • In the case of any water leak, immediately turn off the cold water • Do not allow children to operate the supply to the appliance and have appliance. the leak repaired by your competent person. • Do not obstruct the flue system • Do not store or place articles on the appliance. - 6 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 9: Safety Regulations

    READ CAREFULLY BEFORE USING Safety regulations Testing and Certification Servicing/maintenance should be carried This boiler is certificated to the current out by a competent person approved issue of EN 483 for performance and at the time by the Health and Safety safety. Executive, in accordance with the rules in It is important that no alteration is made to force in the countries of destination. the boiler unless approved, in writing, by If this boiler is installed in a rented property Glow-worm. in the UK there is a duty of care imposed Any alteration not approved by Glow- on the owner of the property by the current worm, could invalidate the certification, issue of the Gas Safety (Installation and boiler warranty and may also infringe Use) Regulations, Section 35. the current issue of the statutory • Gas Safety (Installation and Use) requirements. Regulations CE Mark In your own interests and that of safety, it This boiler meets the requirements is the Law that ALL gas appliances have of Statutory Instrument, No.3083 of...
  • Page 10: Guarantee / Responsibility

    The compliance of this at the time by the Health and Safety appliance with the relevant Executive, in accordance with the rules in standards has been certified. force in the countries of destination. The guarantee is applicable on the 5 Guarantee / Responsibility condition that: Detailed guarantee - The appliance is installed by a competent person in accordance with Thank you for installing a new Glow-worm installation instructions. appliance in your home. - The appliance is used for normal Glow-worm appliances are manufactured domestic purposes and in accordance to the very highest standard so we with the manufacturer’s operating and are pleased to offer our customers a maintenance instructions. Comprehensive Guarantee. - The appliance is serviced, maintained, This product is guaranteed for 24 months by a competent person.
  • Page 11: Recycling

    • Take the appliance to an appropriate collection point. By complying with this directive, you will contribute to the preservation of natural resources and the protection of human health. Packaging The competent person who installed the appliance must: - sort the waste so as to separate those which can be recycled (cardboard, plastics...) from those that cannot. - dispose of the waste in compliance with regulations in force. - 9 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 12: How To Operate Your Appliance

    HOW TO OPERATE YOUR APPLIANCE HOW TO OPERATE YOUR APPLIANCE 8 Overview Display Domestic hot water temperature control On/Off button buttons (only operational if Glow-worm Central heating temperature control external controls are fitted) button Display Mode selection button Reset button Central heating system pressure...
  • Page 13: Switching On

    Glow-worm's own service mode. organisation using the Adjusting the domestic hot water telephone number shown in temperature (This mode is only the chapter " Contact your operational if Glow-worm external controls after-sales organisation". are fitted) • Press the on/off button (4). Domestic hot water has priority over The control panel will flash and display all central heating.
  • Page 14 HOW TO OPERATE YOUR APPLIANCE Adjustment for the water temperature in the heating circuit • Press the buttons or of the function to adjust the temperature of the water in the heating circuit. Temperature of the water (°C) min. recommended max. Pre-set by the installer NOTE: If a Glow-worm outdoor sensor or Glow-worm intelligent controls are fitted, the temperature of the water in the heating circuit is calculated by the boiler. It is neither necessary nor possible to adjust it manually. - 12 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 15: Fault Finding

    • If after carrying out this basic advice and your appliance still does not work, leave it turned off and contact your competent person. Fault code Possible causes Solution Check that there is no power cut and that the appliance is The correctly connected. When electrical power comes back appliance Electrical circuit on, the appliance automatically comes back into service. stops interrupted If the fault persists, contact your Installation/Servicing working company or Glow-worm Service. Press on the "reset" button. Wait for 5 seconds. If the fault Fault persists and the symbol appears, contact your Installation/Servicing company or Glow-worm Service. Open the filling tap located under the appliance until you obtain a pressure of between 0.8 and 1.2 bars on Lack of water in the the indicator, refer to diagram overleaf. If refilling needs installation to be carried out too often, there may be a leak in your (< 0.5 bars) installation. In this case, contact your Installation/Servicing company or Glow-worm Service, to have your system checked. With central heating off, open the vent (bleed screw) on a Excess water in the radiator to allow water to escape and reduce the pressure...
  • Page 16: Appliance Safety Devices

    NOTE: Any other exposed areas of the The boiler software is designed to system should be protected by a separate recognise the potential for an overheat frost thermostat. lockout and will shutdown before this happens. In case of prolonged absence, where power to the dwelling and the boiler is • To restart the boiler, press the reset switched off, contact your Installation/ button, see chapter "Appliance use ► Servicing company or Glow-worm Service Overview". to have the installation drained or to have If the boiler fails to resume normal the heating circuit protected by adding an operation and all external controls are anti-freeze specially designed for heating calling for heat, then call your Installation/ systems. Servicing company or Glow-worm service. CAUTION: Your domestic 10.2 Protecting against frost water circuit (hot and cold) is not protected by the boiler.
  • Page 17: Appliance Maintenance And Servicing

    We recommend that your appliance is telephone number below. serviced every year. Tel: 01773 828100 • Only use a competent person. 11.4 Sealed Water Systems The service engineer should complete the relevant Service Record on the The draining, refilling and pressurising Benchmark Checklist after each service. MUST be carried out by a competent The Benchmark Checklist may be person approved at the time by the Health required in the event of any warranty and Safety Executive. work and as supporting documentation relating to home improvements in the • Contact Glow-worm’s own service optional documents section of the Home organisation using the telephone Information Pack. number below. To obtain service, please call your installer Tel: 01773 828100 or Glow-worm’s own service organisation. - 15 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 18: Tips For Saving Energy

    ANY ASSISTANCE ? 12 Tips for saving energy Your installer will be able to give energy saving advice about your system and its controls. For energy saving advice you can contact the Energy Savings Trust for advice or visit www.energysaving trust.org.uk who offer simple effective advice about saving energy. Regular servicing of your boiler will help maintain its efficiency - servicing once a year is recommended Turn your thermostat down. Reducing your room temperature by 1°C could cut your heating bills by up to 10 percent. Set your heating and hot water at the time controller to come on only when required rather than all the time. 13 Contact your after-sales organisation Customer service call Tel: 01773 828100 Technical helpline Tel: 01773 828300 - 16 - 0020092786_01 - 04/10 - Glow-worm...
  • Page 20 Because of our constant endeavour for improvement, details may vary slightly from those shown in these instructions. Glow-worm, Nottingham Road, Belper, Derbyshire. DE56 1JT...

This manual is also suitable for:

Ultracom2 18sxiUltracom2 30sxi

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