General Troubleshooting - Chauvet Hurricane Haze 2D User Manual

General Troubleshooting

Symptom
Circuit breaker or fuse keeps
blowing
Product does not power up
Product does not respond to
DMX
Intermittent DMX Problems
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Possible Cause
Excessive load on the circuit
Short circuit along the power lines
No energy on power outlet
Loose or damaged power cord
Blown fuse
Internal problem
Wrong starting address on the
product
Wrong DMX personality on the
product
Wrong polarity setting on the DMX
controller
Loose or damaged DMX cable
Internal problem
Signal cables are not DMX
compatible
Interference with AC or radio
signals
DMX cable too long
Too many products connected
Terminator not connected
If you still experience problems after trying the solutions presented here,
contact CHAUVET® Technical Support.
Possible Action
Make sure that the total load does not exceed 80% of the
breaker or fuse nominal current
Check the power lines and power cords
Check power outlet
Change to another outlet
Check the power cord
Replace blown fuse with a good one of the same type and rating
Send product for repair
Set the correct starting address on the product
Use the right fader(s) on the controller
Set the correct DMX product's personality
Assign the faders accordingly
Change the signal polarity on the controller
Check the DMX cable before the faulty unit
Send product for repair
Replace non DMX cables with true DMX cables
Keep DMX cables away from AC wires or radio equipment
Install an optically coupled DMX amplifier right before the product
with intermittent problems
Install an optically coupled DMX amplifier after unit #32
Install a terminator, as indicated in the "DMX Primer" section.
Hurricane™ Haze 2D User Manual Rev. 10