HP ProBook 450 G2 Maintenance And Service Manual
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HP ProBook 450 G2 Maintenance And Service Manual

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HP ProBook 450 G2 Notebook PC
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Maintenance and Service Guide

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  • Page 1 HP ProBook 450 G2 Notebook PC HP ProBook 455 G2 Notebook PC Maintenance and Service Guide...
  • Page 2 DVD change without notice. The only warranties for drive to install the Windows 7 software and HP products and services are set forth in the take full advantage of Windows 7 functionality. express warranty statements accompanying http://windows.microsoft.com/en-us/...
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 8 Display ................................... 8 Top ..................................9 TouchPad ............................. 9 Lights ..............................10 Buttons, speakers, and fingerprint reader (select models only) ............. 11 Keys ..............................12 Bottom ................................. 13 Front ..................................
  • Page 8 Heat sink assembly ........................... 92 Display assembly ..........................95 Power connector and cable ......................102 7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ......103 Using Computer Setup ............................103 Starting Computer Setup ........................ 103 Navigating and selecting in Computer Setup .................
  • Page 9 Using HP PC Hardware Diagnostics (UEFI) ......................108 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........108 8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7 ........ 109 Using Computer Setup ............................109 Starting Computer Setup ........................
  • Page 10 11 Backup and recovery in Windows 7 ......................122 Creating recovery media and backups ......................122 Guidelines ............................122 Creating recovery media with HP Recovery Disc Creator ............... 122 Creating recovery media ....................123 Backing up your information ......................123 Performing a system recovery ..........................
  • Page 11 15 Power cord set requirements ........................143 Requirements for all countries and regions ..................... 143 Requirements for specific countries and regions ..................... 143 16 Recycling ..............................145 Battery ................................145 Display ................................145 Index ................................151...

  • Page 13: Product Description

    Description HP 450 HP 450 HP 455 HP 455 discrete discrete Product Name HP ProBook 450 G2 Notebook PC √ √ HP ProBook 455 G2 Notebook PC √ √ Processors Intel® Core™ i7 processor, Dual Core, 4th generation (4- MB L3 cache) 4510U, 2.0-GHz/3.1-GHz Core Turbo/Intel HD Graphics...
  • Page 14 Category Description HP 450 HP 450 HP 455 HP 455 discrete discrete Switchable discrete (AMD processors): √ FX series APU - Graphic Branding AMD Radeon R7 M265DX with 2 GB of dedicated video memory A10 series APU - Graphic Branding AMD Radeon R7...
  • Page 15 8192 MB (4096 × 2; dual channel) ● 6144 MB (4096 + 2048; dual channel) ● 4096 MB (4096 × 1) ● 2048 MB (2048 × 1) Primary storage Supports 7-mm/9.5-mm, 2.5-in SATA hard drives with HP √ √ √ √ 3D DriveGuard Customer-accessible √...
  • Page 16 Two WWAN antennas built into display assembly (world- √ wide 5 band, configured with panels) Subscriber identity module (SIM) security (customer- √ accessible) Supports “no WWAN” option √ Supports the following WWAN modules: √ ● HP hs3110 HSPA+ Mobile Broadband Module Chapter 1 Product description...
  • Page 17 Category Description HP 450 HP 450 HP 455 HP 455 discrete discrete ● HP lt4112 LTE/HSPA+ Gobi 4G Module External media card Digital Media Reader Slot √ √ √ √ Supports SD, SDHC, SDXC Ports Headphone/Microphone Combo Jack √ √...
  • Page 18 Category Description HP 450 HP 450 HP 455 HP 455 discrete discrete Windows 7 Home Premium 64 √ √ √ √ Windows 7 Home Basic 64 √ √ √ √ Windows 8.1 Professional 64-bit Digital Product Key √ √ √...
  • Page 19 Category Description HP 450 HP 450 HP 455 HP 455 discrete discrete AC adapter √ √ √ √ Battery (system) √ √ √ √ Hard drive √ √ √ √ Memory module √ √ √ √ Optical drive √ √...

  • Page 20: External Component Identification

    Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam in Windows 8.1 , access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

  • Page 21: Top

    To access this guide in Windows 8.1 , from the Start screen, type support, and then select the HP Support Assistant app. To access the user guides in Windows 7, select Start > Help and Support > User Guides.

  • Page 22: Lights

    Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 23: Buttons, Speakers, And Fingerprint Reader (Select Models Only)

    Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 24: Keys

    Component Description Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Speaker mute button Mutes and restores speaker sound. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 25: Bottom

    Bottom NOTE: Refer to the illustration that most closely matches your computer. Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 26: Front

    HP Support Assistant. To access HP Support Assistant in Windows 8.1 , from the Start screen, select the HP Support Assistant app. To access Help and Support in Windows 7, select Start > Help and Support.

  • Page 27: Left

    Left Component Description Power connector Connects an AC adapter. AC adapter/Battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent. ● Amber: The computer is connected to external power and the battery is charged from 0 to 89 percent.

  • Page 28: Right

    Environmental Notices. To access this guide in Windows 8.1 , from the Start screen, type support, and then select the HP Support Assistant app. To access the user guides in Windows 7, select Start > Help and Support > User Guides.

  • Page 29: Service Tag And Pcid Label

    Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 30: Pcid Label

    PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. NOTE: Computer details may vary from images.

  • Page 31: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 32 Item Description Spare part number Display panel, 39.6-cm (15.6-inch), HD, anti-glare, touch screen not spared Includes one WLAN antenna 782121-001 Includes two WLAN antennas 782122-001 Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Chapter 3 Illustrated parts catalog...
  • Page 33 Top cover (includes touchpad assembly) 768139-001 Touchpad button board 768140-001 Power button board assembly 767442-001 Card reader board For use in HP 450 models 768133-001 For use in HP 455 models 780894-001 Function board 768131-001 Fingerprint reader assembly (includes cable, bracket, and bezel)
  • Page 34 Item Description Spare part number ● Windows 8.1 Standard 784652-601 Intel i3-4030U processor; 2-GB discrete graphics memory ● Without Windows 8.1 782950-001 ● Windows 8.1 Professional 782950-501 ● Windows 8.1 Standard 782950-601 Intel i3-4030U processor; UMA graphics memory ● Without Windows 8.1 782952-001 ●...
  • Page 35 4-GB 691740-001 2-GB 691739-001 (12) Optical drive extension board not spared (13) WWAN module HP lt4112 LTE/HSPA+ Gobi 4G Module 740011-001 HP hs3110 HSPA+ Mobile Broadband Module 748599-001 (14) RTC battery 738824-001 (15) WLAN module Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter...
  • Page 36 Item Description Spare part number (16) For use in HP 450 (Intel) models with discrete graphics and all processors except for the Intel 768050-001 i7-4558U For use in HP 450 (Intel) models with discrete graphics and an Intel i7-4558U processor...

  • Page 37: Display Components

    Item Description Spare part number ● DVD±RW SuperMulti DL Drive 773071-001 ● DVD-ROM drive 773070-001 Display components Item Description Spare part number Display bezel For use in models with a webcam 768125-001 For use in models without a webcam 768126-001 Webcam module 767457-001 Display components...

  • Page 38: Cable Kit

    Item Description Spare part number Microphone module 773563-001 Display panel (raw) Flat, HD, for use in HP 450 models 768135-001 Slim, FHD, for use in HP 450 models 768468-001 Flat, HD, for use in HP 455 models 773072-001 WLAN antennas...

  • Page 39: Mass Storage Devices

    128-GB Solid-state drive for use in HP 450 models 778175-001 128-GB Solid-state drive for use in HP 455 models 773069-001 120-GB Solid-state drive, M.2, for use in HP 450 models 768469-001 Hard Drive Hardware Kit (includes hard drive bracket and screws; not illustrated) 767437-001...
  • Page 40 Description Spare part number For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291 For use in the People’s Republic of China 490371-AA1 For use in South Africa 490371-AR1...

  • Page 41: Sequential Part Number Listing

    Description Spare part number USB, laser 674318-001 USB, optical, travel 434594-001 Case Top load 679921-001 Messenger 679922-001 Backpack 679923-001 Expansion base, USB 3.0 port replicator 690650-001 Rubber Kit (includes rubber base enclosure screw covers and mylar display bezel screw covers) 768136-001 Screw Kit 768137-001...
  • Page 42 Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter + Broadcom Bluetooth 4.0 Adapter 732000-001 500-GB, 5400-rpm, 7 mm, hybrid (8-GB SSD) hard drive 738824-001 RTC battery 740011-001 HP lt4112 LTE/HSPA+ Gobi 4G Module (WWAN module) 742437-001 45-W AC adapter, 2-prong 744893-001 45-W AC adapter, non-slim 747375-001 1.5-TB, 5400-rpm, 9.5 mm, hard drive...
  • Page 43 Heat sink assembly for use in HP 450 (Intel) models with discrete graphics and an Intel i7-4558U processor 768050-001 Heat sink assembly for use in HP 450 models with discrete graphics and all processors except for the Intel i7-4558U (includes replacement thermal material) 768123-001...
  • Page 44 Spare part CSR flag Description number 768130-031 Keyboard, backlit, for use in the United Kingdom 768130-041 Keyboard, backlit, for use in Germany 768130-051 Keyboard, backlit, for use in France 768130-061 Keyboard, backlit, for use in Italy 768130-071 Keyboard, backlit, for use in Spain 768130-081 Keyboard, backlit, for use in Denmark 768130-091...
  • Page 45 Display panel (raw), slim, FHD, for use in HP 450 models 768469-001 120-GB Solid-state drive, M.2, for use in HP 450 models 768470-001 DVD-ROM drive for use in HP 450 models (includes bezel, bracket, and screws) Sequential part number listing...
  • Page 46 768471-001 DVD±RW SuperMulti DL Drive for use in HP 450 models (includes bezel, bracket, and screws) 768472-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP 450 models (includes bezel, bracket, and screws) 768787-001 Keyboard, no backlight, for use only in HP 450 models in the United States...
  • Page 47 CSR flag Description number 768787-FL1 Keyboard, no backlight, for use only in HP 450 models in the Czech Republic and Slovakia 768787-FP1 Keyboard, no backlight, for use only in HP 450 models in northern Africa 773069-001 128-GB Solid-state drive for use in HP 455 models...
  • Page 48 750-GB, 5400-rpm hard drive 778191-001 750-GB, 7200-rpm (HP 450 model only) 780894-001 Card reader board for use in HP 455 models 782121-001 Display panel, 39.6-cm (15.6-inch), HD, anti-glare, touch screen, one antenna 782122-001 Display panel, 39.6-cm (15.6-inch), HD, anti-glare, touch screen, two antennas 782950-001 System board without Windows 8.1;...

  • Page 49: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 50: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 51: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 52: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 53: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 54: Removal And Replacement Procedures For Customer Self-Repair Parts

    Customer Self-Repair is supported in your location. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...

  • Page 55: Battery

    Battery Description Spare part number 4-cell, 44 WHr, 3.0 Ah Li-ion battery 756744-001 4-cell, 40 WHr, 3.0 Ah Li-ion battery 756746-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56: Service Door

    Service door Description Spare part number Service doors (includes large and small service door) 768134-001 Before removing the service door, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 57 Slide the smaller service door away from the battery bay (3) to release it, and then lift the service door (4) to remove it. NOTE: The smaller service door provides access to the wireless modules, optical drive security screw, and keyboard screws. You must remove the large service door to remove the small service door. Component replacement procedures...

  • Page 58: Hard Drive

    778175-001 128-GB Solid-state drive for use in HP 455 models 773069-001 120-GB Solid-state drive, M.2, for use in HP 450 models 768469-001 Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 59 Pull the plastic tab (3) to remove the hard drive from the bay. To remove the hard drive cover and bracket from the hard drive, lift the Mylar cover up off the drive (1), remove the 4 Phillips PM3.0×3.0 screws (2) that secure the bracket to the drive, and then lift the bracket up and off the hard drive (3).

  • Page 60: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 61 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory sockets. The top socket houses the expansion memory module and the bottom socket houses the primary memory module.

  • Page 62: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws. Description Spare part number For use in HP 450 models: DVD-ROM drive 768470-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 768472-001 DVD±RW SuperMulti DL Drive...
  • Page 63 Remove the optical drive (3) from the computer. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) that secures the bracket to the drive, and then remove the bracket from the drive (2). Reverse this procedure to install an optical drive. Component replacement procedures...

  • Page 64: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. The WLAN module and WWAN module are not interchangeable. Description Spare part number Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter 710662-001...
  • Page 65 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 66: Wwan Module

    The WLAN module and WWAN module are not interchangeable. The WWAN module is available on select models only. Description Spare part number HP lt4112 LTE/HSPA+ Gobi 4G Module 740011-001 HP hs3110 HSPA+ Mobile Broadband Module 748599-001 Before removing the WWAN module, follow these steps: Shut down the computer.
  • Page 67 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 68: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard, backlit 768130-xxx Keyboard, no backlight 768787-xx1 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 69 Slide the keyboard slightly downward toward the palm rest to disengage the top of the keyboard from the top cover. Rotate the top of the keyboard upward (1), and then lift the keyboard up at an angle (2) to disengage the tabs at the bottom of the keyboard.
  • Page 70 Disconnect the keyboard cable by lifting the keyboard connector latch (2), and then disconnect the keyboard cable from the system board (3). Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 71: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...

  • Page 72: Display Subcomponents (Bezel, Webcam, Panel)

    Display subcomponents (bezel, webcam, panel) This section describes removing display subcomponents that do not require that you remove the entire display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer. To remove the remaining display subcomponents, you must remove the entire display assembly from the computer.
  • Page 73 Remove the display bezel (6). The display bezel is available using spare part number 768125-001 for models with a webcam and 768126-001 for models without a webcam. Display bezel mylar screw covers are available in the Rubber Kit, spare part number 768136-001. If it is necessary to replace the webcam or microphone module, gently pull the module away from the double-sided tape on the display enclosure (1), and then disconnect the cable from the module (2).
  • Page 74 (1) that secure the panel to the display enclosure, and then lift the top of the panel upward (2). The raw display panel is available using spare part numbers: 768135-001 for HD, flat panels in HP 450 models 768468-001 for FHD, slim panels on HP 450 models...
  • Page 75 Rotate the display panel onto the keyboard (1), disconnect the display cable from the rear of the panel (2), and then remove the display panel (3) from the enclosure. If it is necessary to replace the display hinges, remove the 6 Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display enclosure.

  • Page 76: Top Cover

    Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. Top cover NOTE: Top cover spare part kits include the touchpad assembly. Description Spare part number Top cover (includes touchpad) 768139-001 Before removing the top cover, follow these steps: Shut down the computer.
  • Page 77 Remove the 11 Torx T8M2.5×3.0 screws that secure the top cover to the computer. Position the computer upright and open it as far as possible. Disconnect the following cables from the system board: ● (1): Card reader board cable ● (2): Power button board cable ●...
  • Page 78 Lift the top of the top cover (1), and the lift the top cover up and remove it from the computer (2). Reverse this procedure to install the top cover. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 79: Rtc Battery, Hp 455 Models

    Before removing the RTC battery, follow these steps: On HP 455 models, you access the RTC battery without removing the system board. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 80: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 768138-001 NOTE: You must remove the left speaker to remove to function board cable. Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 81 Remove the speakers from the top cover (3). Reverse this procedure to install the speaker assembly. Component replacement procedures...

  • Page 82: Fingerprint Reader Assembly

    Fingerprint reader assembly Description Spare part number Fingerprint reader assembly (includes cable, bracket, and bezel) 768128-001 Before removing the fingerprint reader assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 83: Power Button Board

    Remove the fingerprint reader board and cable assembly from the top cover (3). Reverse this procedure to install the fingerprint reader assembly. Power button board Description Spare part number Power button board assembly 767442-001 Before removing the power button board, follow these steps: Shut down the computer.
  • Page 84 Optical drive (Optical drive on page Top cover (see Top cover on page Remove the power button board: Position the top cover upside-down. Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover. Slide the board upward to disengage it from the tabs (2). Lift the board up to remove it from the top cover (3), while guiding the cable through the hole in the top cover (4).

  • Page 85: Function Board

    Function board Description Spare part number Function board 768131-001 Before removing the function board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 86 On the front of the top cover, pull the cable to disengage it from the adhesive that secures it, and then pull the cable through the hole in the top cover (4). Remove the function board from the top cover. Reverse this procedure to install the function board.

  • Page 87: Card Reader Board

    Card reader board Description Spare part number Card reader board for use in HP 450 models 768133-001 Card reader board for use in HP 455 models 780894-001 Before removing the card reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 88 Remove the card reader board from the top cover (3). Reverse this procedure to install the card reader board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 89: Usb/Audio Board

    USB/audio board Description Spare part number USB/audio board 768132-001 Before removing the USB/audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 90 Lift the board off the top cover (3). Reverse this procedure to install the USB/audio board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 91: Touchpad Button Board

    Touchpad button board Description Spare part number Touchpad button board 768140-001 Before removing the touchpad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 92 Lift the touchpad button board off the top cover (5). Reverse this procedure to install the touchpad button board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 93: Fan

    Description Spare part number 767433-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 94 Lift the fan from the computer (2). Reverse this procedure to install the fan. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 95: Battery Connector Cable

    Battery connector cable The battery connector cable is included in the Cable Kit, spare part number 768127-001. Before removing the battery connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 96: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number Intel i7-4510U processor; 2-GB discrete graphics memory: Without Windows 8.1 768145-001 Windows 8.1 Professional 768145-501 Windows 8.1 Standard 768145-601 Intel i3-4030U processor; 2-GB discrete graphics memory Without Windows 8.1 782950-001 Windows 8.1 Professional...
  • Page 97 Description Spare part number Windows 8.1 Standard 784652-601 Intel i3-4030U processor; UMA graphics memory Without Windows 8.1 782952-001 Windows 8.1 Professional 782952-501 Windows 8.1 Standard 782952-601 Windows 8.1 Standard 768148-601 Intel i3-4005U processor; UMA graphics memory Without Windows 8.1 782951-001 Windows 8.1 Professional 782951-501 Windows 8.1 Standard...
  • Page 98 Description Spare part number AMD A8-7100 processor; UMA graphics memory ● Without Windows 8.1 773074-001 ● Windows 8.1 Professional 773074-501 ● Windows 8.1 Standard 773074-601 AMD A6-7050B processor; UMA graphics memory ● Without Windows 8.1 773073-001 ● Windows 8.1 Professional 773073-501 ●...
  • Page 99 Disconnect the following cables from the system board: (1) Power connector cable (2) Display cable (3) Battery connector cable Remove the 3 Phillips PM2.5×4.0 screws (1) that secure the system board and the broadhead Phillips PM2.0×3.0 screw (2) that secures the optical drive extension board to the computer. Lift the right side of the system board up at an angle (3).
  • Page 100 Pull the system board up and toward the right to remove it from the computer (4). Reverse this procedure to install the system board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 101: Optical Drive Extension Board

    Optical drive extension board You must remove the system board to remove the optical drive extension board. Before removing the optical drive extension board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 102: Rtc Battery, Hp 450 Models

    RTC battery 738824-001 On HP 450 models, you must remove the system board to access the RTC battery. Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 103 Remove the battery from the socket (2). Reverse this procedure to install the RTC battery. Component replacement procedures...

  • Page 104: Heat Sink Assembly

    All heat sink assembly spare part kits include replacement thermal material. Description Spare part number Heat sink assembly for use in HP 450 (Intel) models: For use in models with UMA graphics 768048-001 For use in models with discrete graphics and all processors except for the Intel i7-4558U...
  • Page 105 Lift the heat sink from the system board (2). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3) and the heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
  • Page 106 Lift the heat sink from the system board (2). NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board component (1) and the heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.

  • Page 107: Display Assembly

    Display assembly Description Spare part number Display panel, 39.6-cm (15.6-inch), HD, anti-glare, touch screen, one antenna 782121-001 Display panel, 39.6-cm (15.6-inch), HD, anti-glare, touch screen, two antennas 782122-001 This section describes removing the display assembly in its entirety and disassembling all the display subcomponents.
  • Page 108 Pull the antenna cables through from the bottom of the computer. Position the computer upside down, and then remove the cables from the clips near the wireless modules (1), pulling the cables (2) through the holes (3) in the computer. Position the computer upright and open.
  • Page 109 Remove the 5 Phillips PM2.5×4.0 screws (1) from the display hinges. Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's wireless performance.
  • Page 110 Remove the display bezel (6). The display bezel is available using spare part number 768125-001 for models with a webcam and 768126-001 for models without a webcam. Display bezel mylar screw covers are available in the Rubber Kit, spare part number 768136-001. If it is necessary to replace the webcam or microphone module, gently pull the module away from the double-sided tape on the display enclosure (1), and then disconnect the cable from the module (2).
  • Page 111 (1) that secure the panel to the display enclosure, and then lift the top of the panel upward (2). The raw display panel is available using spare part numbers: 768135-001 for HD, flat panels in HP 450 models 768468-001 for FHD, slim panels on HP 450 models...
  • Page 112 Rotate the display panel all the way over (1), disconnect the display cable from the rear of the panel (2), and then remove the display panel (3) from the enclosure. If it is necessary to replace the display hinges, remove the 6 Phillips PM2.5×3.0 screws (1) that secure the display hinges to the display enclosure.
  • Page 113 If it is necessary to replace the display/webcam cable, lift the display/webcam cable assembly straight up and off the display panel. The display cable is available in the Cable Kit using spare part number 768127-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 101...

  • Page 114: Power Connector And Cable

    Power connector and cable Description Spare part number Power connector and cable 767432-001 Before removing the power cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 115: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi) In Windows 8.1

    Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 116: Restoring Factory Settings In Computer Setup

    BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc you are already in Windows) or by using Computer Setup. 104 Chapter 7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8.1...

  • Page 117: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 118: Using Multiboot

    To move the device up in the boot order, use a pointing device to click the up arrow, or press the key. – or – 106 Chapter 7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8.1...

  • Page 119: Dynamically Choosing A Boot Device Using The F9 Prompt

    To move the device down in the boot order, use a pointing device to click the down arrow, or press the key. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 120: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 121: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi) In Windows 7

    Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 122: Updating The Bios

    BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc you are already in Windows) or by using Computer Setup. 110 Chapter 8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7...

  • Page 123: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. Access Help and Support by selecting Start > Help and Support. Select Updates and tune-ups, and then select Check for HP updates now. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.

  • Page 124: About The Boot Device Order

    – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. 112 Chapter 8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7...

  • Page 125: Setting A Multiboot Express Prompt

    Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.

  • Page 126: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...

  • Page 127: Computer Setup (Bios) And Hp Pc Hardware Diagnostics (Uefi) In Ubuntu Linux

    Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Ubuntu Linux Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 128: Determining The Bios Version

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 129: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 130: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Select your computer model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. Click Download, and then select Run. 118 Chapter 9 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Ubuntu Linux...

  • Page 131: Using The Windows Recovery Tools

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 132: Using F11 Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 133: Using Windows Operating System Media (Purchased Separately)

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 134: Backup And Recovery In Windows 7

    11 Backup and recovery in Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.

  • Page 135: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications.

  • Page 136: Performing A System Recovery

    To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).

  • Page 137: Using F11 Recovery Tools (Select Models Only)

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 138 To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.

  • Page 139: Backup And Recovery In Ubuntu Linux

    Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed.

  • Page 140: Usb Recovery Option (Select Models Only)

    Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To restore the computer using the HP Factory Image, you must first create the recovery ISO file and then burn it to an optical disc.

  • Page 141: Remove Everything And Reinstall Ubuntu

    NOTE: HP recommends that you create the USB Recovery Disk in the event of a system failure. The Disk On Key used for this process should be 4 GB or larger. Creating a USB Recovery Disk On Key Connect the USB Disk On Key to a USB port on the computer.
  • Page 142 You can initiate this option by using the key. To use the key: Press while the computer boots. – or – Press and hold as you press the power button. The following options are available: ● Cancel/Reboot—Reboots the system. No recovery or restore activity is performed. ●...

  • Page 143: Specifications

    13 Specifications Computer specifications Metric U.S. Dimensions Length 262.8 mm 10.35 in Non-touch 263.2 mm 10.36 in Touch Width 375 mm 14.76 in Height (front to rear) 23.4 to 25.5 mm 0.92 to 1.00 in Non-touch 25.0 to 27.1 mm 0.98 to 1.07 in Touch Weight...

  • Page 144: Cm (15.6-In) Display Specifications

    Metric U.S. Operating (14.7 to 10.1 psia) -15 m to 3,048 m 50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibration Operating...

  • Page 145: Hard Drive Specifications

    Hard drive specifications 1.5-TB* 1-TB* 750-GB* 500-GB* 500-GB* 320-GB* hybrid Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm or 7.0 7.0 mm 7.0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 118 g 115 g 102 g...

  • Page 146: Solid-State Drive Specifications

    Solid-state drive specifications 120-GB* 128-GB* Height 1.35 mm 7.0 mm Weight < 10 g < 50 g Form factor M.2 2242-D2-B-M 2.5-inch Transfer rate up to 540 MB/sec up to 515 MB/sec Interface type SATA-3 SATA-3 Ready time, maximum (to not busy) 1.0 ms <...

  • Page 147: Dvd±Rw Supermulti Dl Drive Specifications

    DVD±RW SuperMulti DL Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD- CD-R and CD-RW ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo- DVD+R, DVD+RW, DVD-R, DVD-RW, CD, Video CD), Multisession CD (Photo-CD, CD- DVD-RAM EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Center hole diameter...

  • Page 148: Blu-Ray Rom Dvd±Rw Supermulti Dl Drive

    Blu-ray ROM DVD±RW SuperMulti DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD- CD-R and CD-RW DVD+R, DVD+R(9), DVD ROM, CD-ROM XA, MIXED MODE CD, CD-I, +RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD...

  • Page 149: Specification Information In Device Manager

    Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 μm Access time Random < 100 ms < 125 ms Full Stroke < 175 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 512 KB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X)

  • Page 150: Statement Of Volatility

    The steps below will remove personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance & Service Guides available for HP PC products available on the product support pages at www.hp.com.
  • Page 151 Remove and retain the storage drive or clear the contents of the drive. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.

  • Page 152: Non-Volatile Memory Usage

    (keyboard, when the system BIOS is memory and is accessible) mouse, & updated. available on the HP battery website. Writing data management). to this ROM in an inappropriate manner can render the PC nonfunctional. DIMM Serial...
  • Page 153 Fingerprint 512kByte Stores By enrolling in HP Only a digitally signed reader Flash fingerprint ProtectTools Security application can make templates. Manager. the call to write to the flash.

  • Page 154: Questions And Answers

    Questions and answers How can the BIOS settings be restored (returned to factory settings)? Turn on or restart the computer and press when prompted near the bottom of the display. Select File, then select Restore defaults. Follow the on-screen instructions. Select File, save changes and exit, then press Enter.

  • Page 155: Power Cord Set Requirements

    15 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 156 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size.

  • Page 157: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 158 Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. Remove the display bezel (3). Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure.
  • Page 159 Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 160 Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up. Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury.
  • Page 161 Remove the backlight frame from the display panel. Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 162 Remove the LCD panel. Recycle the LCD panel and backlight. 150 Chapter 16 Recycling...

  • Page 163: Index

    Index buttons removing 60 AC adapter, spare part numbers 27 left TouchPad 9 spare part numbers 95 AC adapter/battery light 15 optical drive eject 16 display assembly subcomponents antennas power 11 removing 60 disconnecting 52, 54 right TouchPad 9 display bezel audio board removal 60, 97 spare part number 32...
  • Page 164 10 PCID label 18 hinge power 10 plastic parts 37 removal 62, 99 RJ-45 (network) 15 pointing device, product HP PC Hardware Diagnostics (UEFI) TouchPad 10 description 5 downloading 108, 114, 118 webcam 8 ports using 108 wireless 10...
  • Page 165 5 RTC battery spare part numbers 21, 84 processor spare part number 23, 30 product description 1 RTC battery, HP 450 models thermal material, replacement 93, product description removal 90 audio 3 spare part number 90 tools required 37...
  • Page 166 product description 3 spare part number 31 webcam light, identifying 8 webcam module removal 61, 98 spare part number 25 Windows Refresh 121 Reset 121 Windows 7 operating system DVD creating 122 using for restore 125 Windows 7 operating system media creating 122 using for restore 125 Windows key, identifying 12...

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